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AGUS SUKOCO
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ekonomi@narotama.ac.id
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NAROTAMA UNIVERSITY, Indonesia AR HAKIM 51 SURABAYA www.narotama.ac.id
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INDONESIA
JURNAL EKONOMI (JE)
Published by Universitas Narotama Surabaya
ISSN : 14120879     EISSN : 26853264     DOI : https://doi.org/10.29138/je.v19i1
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
JURNAL EKONOMI (JE) eISSN 2685-3264 pISSN 1412-0879 is an open-access journal publishing original research from across all areas of the Economic, Macro-Economic, Micro Economic, Financial Management, Operational Management, Supply Chain Management, Human Capital Management, and Management (Miscellaneous). We offer our authors a highly respected home for their research. Partnering with our extensive network of expert peer reviewers, our editorial team provides rigorous, objective and constructive peer review, and will support you throughout the publication process. We led by the same ethical and editorial policy guidelines to ensure that all the research we publish is scientifically robust, original, and of the highest quality. We help your research reach more people and maximize its impact. As an open-access journal, we ensure that your work is immediately accessible and highly discoverable across a range of channels JE is published by Narotama University, Indonesia. JE is a dual language (English or Bahasa), published twice in a year, June and December Focus and Scope JE publishes original research from all areas of the Economic, Macro-Economic, Micro Economic, Financial Management, Operational Management, Supply Chain Management, Human Capital Management, and Management (Miscellaneous)
Arjuna Subject : Umum - Umum
Articles 59 Documents
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ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN PT SUMMIT OTO FINANCE BRANCH OF SURABAYA Eni Yuli Siswati; Agus Sukoco
Jurnal Ekonomi Vol 20 No 1 (2019): December 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i1.63

Abstract

This study aims to determine and analyze how much influence the quality of services on the level of satisfaction felt by customers who use the financing services of PT Summit Oto Finance Surabaya Branch. The model used in this research is the method of observation, interviews, and questionnaires using a Likert scale and the method of determining the sample used is Proportionate Stratified Random Sampling of 100 samples. The analytical method used is the multiple linear regression method (Multi Linear Regression. The results of the study obtained the regression equation Y = 0.408 + 0.035X1 + 0.320X2 + 0.183X3 + 0.217X4 + 0.277X5. Where simultaneously all variables are tangible, reliability, responsiveness, assurance. , and empathy have a significant influence and positive direction of the relationship on customer satisfaction, while partially only tangible variables that do not affect customer satisfaction The most influencing variable on customer satisfaction is the variable reliability (2,898).
RELATIONSHIP ANALYSIS OF THE PAYROLL SYSTEM WITH THE PERFORMANCE OF SALES EMPLOYEES IN PT.MULTI GARMEN JAYA Esa Cahyaningati; Muchamad Arif
Jurnal Ekonomi Vol 20 No 1 (2019): December 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i1.64

Abstract

The problem in this study is whether there is a significant relationship between the recitation system and employee performance at PT Multi Garmen Jaya. The purpose of this study was to determine the relationship between the recitation system and employee performance at PT Multi Garmen Jaya. This research was conducted on employees of the sales force of PT Multi Garmen Jaya. Which was done by formulating hypotheses to answer the problems formulated in the statement? The sample used was 60 respondents, the type of data needed (quantitative), the data collection method (primary). Data collection techniques are (observation and questionnaires). The sampling method uses the entire employee. The research instrument test used the validity test, reliability test, and cross-tab chi-square test. Testing the validity, reliability, and chi-square crosstab were carried out using the SPSS 16.0 program. by producing a level of bonus relationship (X1) with employee performance (Y) of, 000 with a significance level of <0.05. The relationship between overtime (X2) and employee performance (Y) is 000-, 001 with a significance level of <0.05, while the relationship between incentives (X3) and employee performance (Y) is 000 with a significance level of <0.05. Based on the hypothesis testing conducted, it can be seen that bonuses have a significant and significant relationship with employee performance. Overtime has a significant and significant relationship with employee performance, while incentive has a significant and significant relationship with employee performance.
THE INFLUENCE OF BRAND IMAGE AND BRAND EXPERIENCE ON BRAND LOYALTY ON BRIZZI CARD USERS AT BRI UNIT SENTRA BISNIS DRIYOREJO Fuad Farhan; Firman Aditya
Jurnal Ekonomi Vol 20 No 1 (2019): December 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i1.65

Abstract

Technology is getting more sophisticated, all daily activities are getting easier, including in terms of transactions. Now, the so-called Brizzi Card has become popular, which is a payment instrument with the value of money stored electronically on a server or card. This Brizzi card can then be used for payment transactions on the internet and merchants who have collaborated with the Brizzi card issuing bank. Became popular because Brizzi has been intensively used to transact online and offline stores. Public facilities have introduced the Brizzi Card as payment for tolls, commuter line, trans Jakarta, parking, and many more. This research was conducted to know and analyze the effect of brand image and brand experience on brand loyalty by using multiple linear regression analysis models. The sample used in this study were 100 respondents who were owners or users of the BRIZZI card at the Driorejo BRI Business Center Unit. The results showed that all research variables consisting of brand image and brand experience had a significant effect on the variable brand loyalty. This is proven empirically from the SPSS calculation which results in the calculated F value> F table, namely 16,156> 3.09 or by looking at the significant level of 0.000 <0.05. The results also show that the brand image variable has a significant effect on brand loyalty. This is proven empirically from the SPSS calculation which results in the value of t count> t table, namely 5.055> 1.661 or by looking at the significant level of 0.000 <0.05. Meanwhile, brand experience has no significant effect on brand loyalty. This is proven empirically from the SPSS calculation which results in the value of t count <t table which is 1.086 <1.661 or by looking at the significant level of 0.280> 0.05.
THE EFFECT OF RETURN ON EQUITY, PRICE EARNING RATIO AND DEBT TO EQUITY RATIO ON RETURN OF SHARES OF FOOD AND BEVERAGES COMPANIES REGISTERED IN INDONESIA STOCK EXCHANGE FOR 2012-2014 Izzakud Wahasanah; Sengguruh Nilowardono
Jurnal Ekonomi Vol 20 No 2 (2020): June 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i2.66

Abstract

The presence of the capital market in Indonesia is marked by the number of investors who have started investing in the food and beverage industry. The more rapid development of the food and beverage sector is followed by the increasing demand for public needs, thus making investors need funds from external sources. Funds from external sources can be obtained through the capital market. Therefore, the owner is directed to the capital market which can attract investors. Investors tend to choose stocks that can provide maximum returns. This study aims to determine the effect of return on equity (ROE), price earning ratio (PER), and debt to equity ratio (DER) on stock returns in food and beverage companies listed on the IDX (case study 2012-2014). The analysis technique used in this research is multiple linear regression to obtain a comprehensive picture of the relationship between one variable and another. The explanatory technique used is the multiple linear regression method (F test and T-test) coefficient of determination analysis and correlation coefficient analysis. So it can be concluded that the variable (X) is ROE, PER, and DER and variable (Y) RETURN SHARES. The results of the study show that together the financial performance as measured by ROE, PER, and DER has a significant effect on stock returns in food and beverage companies in the 2012-2014 period. The results of this study are expected that the variables ROE, PER, and DER can be used as a good guideline for the management of the company in improving financial performance, especially capital management, debt, and the ability to generate profits, or by investors in determining investment strategies.
RELATIONSHIP OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT TO TURNOVER INTENTION IN PT.MEGA KAPUAS MULTINIAGA EMPLOYEES IN JAKARTA Michael Candra Jaya; I Putu Artaya
Jurnal Ekonomi Vol 20 No 2 (2020): June 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i2.68

Abstract

This study aims to determine the relationship between job satisfaction and organizational commitment to the turnover intention of employees of PT. Megakapuas Multiniaga in Jakarta. This study uses a quantitative approach. The population in this study were employees of PT. Megakapuas Multiniaga in Jakarta. The sample used is 100 respondents using a questionnaire that is distributed directly to the respondents. Meanwhile, the analysis technique used is to use the correlation method in two ways, namely the calculation of the formula and SPSS 16.0. The results of the questionnaire data calculation state that the independent variables, namely job satisfaction (X1) and organizational commitment (X2), have a positive and insignificant relationship to turnover intention. The test of the men instrument in this study used the validity test, reliability test, correlation test using the calculation formula, and using the Spearman rank correlation test. The results showed that there was an influence between job satisfaction and organizational commitment on turnover intention. Based on the results of testing the variable job satisfaction to turnover intention, the value of r count is 0.058 with a significance of 0.578> 0.05 and organizational commitment to turnover intention, it is known that the value of r-count is 0.049 with a significance of 0.487> 0.05. In this study, there are 2 hypotheses. The first hypothesis states that job satisfaction has a positive and insignificant relationship with turnover intention and the second hypothesis states that organizational commitment has a positive and insignificant relationship with turnover intention.
SWOT ANALYSIS AT PT. PEGADAIAN (PERSERO) BRANCH OF WIYUNG SURABAYA Rendy Suciana; Elok Damayanti
Jurnal Ekonomi Vol 20 No 2 (2020): June 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i2.69

Abstract

This study aims to explore PT Pegadaian (Persero) Branch Wiyung Surabaya using qualitative research methods. The development at PT Pegadaian is increasingly progressing, but this should not make it less competitive with other competitors. Many things must be addressed at PT Pegadaian, one of which is by providing and providing the best quality service to its customers, therefore it requires strategic management to compete with other pawning services. So to determine the strategy used, the researcher uses a SWOT analysis, namely the steps through a matrix approach, identification of the external and internal environment, EFAS and IFAS analysis, determining the score so that the formulation of the competitive strategy will be found. The results of the SWOT analysis will find strengths, weaknesses, opportunities, and threats to PT Pegadaian (Persero) Surabaya.
BRAND IMAGE RELATIONSHIP, MERCHANDISE, AND ATMOSPHERE STORE WITH THE INTEREST OF BUYING A BRAND WAREHOUSE AT SOGO GALAXY MALL SURABAYA Putu Imam Kristianto; Sengguruh Nilowardono
Jurnal Ekonomi Vol 20 No 1 (2019): December 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i1.70

Abstract

This research is motivated by a decrease in the sales volume of the famous women's clothing. Warehouse located at Sogo Galaxi Mall Surabaya, the selling rights are owned by PT. Mitra Adiperkasa Tbk. From the data obtained from the women's clothing products, Warehouse Sogo Galaxi Mall Surabaya, in their sales from 2011 to 2015, their sales figures have always decreased. This has a direct impact on declining company revenue in line with the decline in sales volume of the Warehouse women's clothing. If this decline continues, it is feared that the company's performance will go out of business. In particular, the researchers chose the Warehouse women's clothing products whose sales for the Surabaya area are owned by PT. Mitra Adiperkasa Tbk. This study aims to determine the relationship between brand image, merchandise, and store atmosphere with buying interest in women's clothing products Warehouse at Sogo Galaxi Mall Surabaya. In this study, data was collected by distributing questionnaires to 75 respondents, which aims to determine the respondents' responses to each variable. The analysis used includes a validity test, reliability test, Spearman's rank correlation analysis, and t-test. From the results of the analysis using Spearman's rank correlation, it can be seen that the variables Brand Image, Merchandise, and Store Atmosphere all have a moderate and significant relationship with Purchase Interest in Warehouse women's clothing products. With the sequential results of the variables related to Purchase Interest is a Store Atmosphere of (0.558), Merchandise (0.551), and a Brand Image of (0.461)
THE EFFECT OF INTERNAL AUDIT ON THE IMPLEMENTATION OF GOOD CORPORATE GOVERNANCE (GCG) IN PT. BANK XYZ IN SURABAYA R. Bima Satya Wiratama; Iga Aju Nitya Dharmani
Jurnal Ekonomi Vol 20 No 1 (2019): December 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i1.71

Abstract

To improve the Bank's performance, protect the stakeholder’s needs, and improving compliance with the applicable laws and generally accepted ethical values ​​in the banking industry, the Bank should conduct its operations in GCG. One of them is the assessment of the GCG’s implementation between the Internal Audit function. The research aims to determine the Internal Audit’s role in the implementation of GCG. The variable of this research is the Internal Audit (X) as an independent variable, and then implementation of GCG (Y) as the dependent variable. The research is using a simple linear regression analysis techniques to test the hypothesis. The data used in this research is primary data, where it was obtained through questionnaires. The population is 25 respondents, which means that all respondents were sampled. Respondents came from the Internal Audit Unit of PT. Bank XYZ. The Results are showing the coefficient of Internal Audit (X) on the application of GCG is 11,088 with a significance level is 0,00 < 0,05. So the null hypothesis (Ho) is rejected and then the alternative hypothesis (Ha) is accepted. In other words, it has a significant influence. Results of the test determination using the formula coefficient of determination, Internal Audit influenced 84% of GCG implementation. The rest was influenced by other factors that aren't included in this research.
THE INFLUENCE OF BRAND IMAGE AND BRAND TRUST ON SATISFACTION AND LOYALTY ON TELEVISION PRODUCTS TOSHIBA SURABAYA REGION Bagus Ranu Irwanto; Ani Wulandari
Jurnal Ekonomi Vol 20 No 2 (2020): June 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i2.72

Abstract

Given the intense level of competition in the electronics business in Indonesia, the company continues to strive to increase market share and reach new customers and no less importantly the company must work hard in maintaining customer loyalty, including Toshiba products. However, the Top Brand Index value for Toshiba Television products in Indonesia from 2012-2014 has decreased. The decline is not profitable for Toshiba products because this will have an impact on lowering revenue and deteriorating image and customer satisfaction. Based on these problems, this study aims to determine the effect of brand image and brand trust on satisfaction and loyalty in the Surabaya area of ​​Toshiba television products. The population in this study were customers of Toshiba Television products, Surabaya branch, samples were taken were 96 people. This study uses a path analysis model (path analysis). The path analysis technique is one of the statistical analysis techniques used in quantitative research. Based on the test results using the analysis to test the effect of brand image, brand trust, and satisfaction with brand loyalty, the following conclusions can be drawn: Brand Image has a positive and significant effect on Customer Satisfaction, Brand Trust has a positive and significant effect on Customer Satisfaction, Brand Image has a positive and significant effect on customer loyalty, brand trust has a positive and significant effect on customer loyalty, customer satisfaction has a positive and significant effect on customer loyalty, brand image on customer loyalty through customer satisfaction is more dominant than brand trust on customer loyalty through customer satisfaction.
The Effect of Capital Structure, Profitability Ratio and Liquidity Ratio on Share Prices Firman Ardiansyah; Agus Sukoco; Ani Wulandari
Jurnal Ekonomi Vol 20 No 3 (2020): Desember 2020
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v20i3.112

Abstract

This study aims to analyze the effect of the influence of capital structure, profitability ratio and liquidity ratio on share prices (studies on manufacturing companies in southeast asia) 2017-2019. The sample used was 15 manufacturing companies with purposive sampling method. This research used quantitatif approach. The data collection techniques used are documentation in the form of secondary data and library research. The analysis of this research uses multiple linear regression. The results of this study are the capital structure, liquidity ratio and rentability ratio have a significant positive effect on stock prices simultaneously and partially.

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