cover
Contact Name
Dr. Maria Yosephine Dwi Hayu Agustini, MBA
Contact Email
jmbe@unika.ac.id
Phone
+6224 - 8441555
Journal Mail Official
jmbe@unika.ac.id
Editorial Address
Jl.Pawiyatan Luhur IV/1 Bendan Duwur Semarang
Location
Kota semarang,
Jawa tengah
INDONESIA
Journal of Management and Business Environment (JMBE)
ISSN : -     EISSN : 26855992     DOI : https://doi.org/10.24167/jmbe
The Journal of Management and Business Environment (JMBE) is a blind-review journal that is published by Magister Management, Soegijapranata Catholic University, Semarang, Indonesia. The journal is intended to provide forums for academicians and practitioners to disseminating relevant, high quality research and discussing issues in the field of management and business environment. We welcome manuscripts on theoretical and empirical research papers, professional papers, review papers, cases and organizational practices in the field of management. Submissions should be original and critical papers that are under review, accepted, published or will be published elsewhere. Manuscripts with the following topics are welcomed: Management studies Marketing management Human resources management Financial management Operations management Entreprenuership Strategic management Technological, social, economic, political, legal and regulatory environment Other related topics in management and business environment
Articles 6 Documents
Search results for , issue "Vol 5, No 1: July 2023" : 6 Documents clear
Organizational Diagnosis in the Film Industry: Fourth Release of the Marvel Series Afifah Shalihah; Ratih Purbasari; Margo Purnomo
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.10025

Abstract

The use of digital technology in industries brings advantages. The film industry which uses digital media for distribution has succeeded in increasing revenue from exporting films. Marvel Studios collaborate with Disney to make the series available on the Disney Hotstar app. Connoisseurs of the series grew in number and diversity. Of the seven series released, Loki has the highest audience while Ms. Marvel has the lowest audience. The level of audience must be addressed because it affects the income and sustainability of the business in the film industry. Next films must improve the reputations to make regular audiences and newcomers enjoy the products created. Organizational diagnosis is one method for identifying needs, problems, and quick solutions. This article discusses organizational diagnostic method based on system thinking to diagnose a series created by Marvel Studios in the early stages of development using the component model. The sample was negative comment/critique. The results show that the main component has to be improved is the storyline of a recently released series. Emotional engagement gains the smallest point.
Exploring Financial Approaches to Evaluate Commercial Bank Profitability: An Empirical Analysis on Capital Adequacy Ratio, Loan Deposit Ratio and Non-Performing Loans Jenia Nur Soelistyoningrum; Marita Marcelya; Novinda Krisna Putri
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.10119

Abstract

Banking is a high-risk industry since it is responsible for managing public assets and investing them in securities or loans. As a result, assessing commercial bank performance is critical for understanding their health and efficiency. A financial approach is used to assess credit risk, liquidity, and bank adequacy in accordance to the requirements of Financial Service Authority (OJK). This research aims to determine the impact of the Capital Adequacy Ratio (CAR), Loan Deposit Ratio (LDR), and Non-Performing Loans (NPL) on bank’s performance in 2017-2019. Using the purposive sampling technique, the final sample consists of 114 observations-sample. A multiple linear regression analysis was adopted on balanced panel data using the secondary data from commercial banking sector in Indonesia Stock Exchange. Chow test and Hausman test were used to finalize the findings which is to ensure that the right model to be used for the analysis. The findings demonstrate that CAR, LDR, and NPL simultaneously impact significantly the performance. However, partially only CAR and NPL show impact on the performance whilst LDR does not. The study provides implications for bank managers in managing capital and loan portfolios. It also contributes to the existing literature on bank performance.
A Study on the Impact of Globalization on MSMEs in Indonesia Andarweni Astuti; Ferani Mulianingsih; Amin Pujiati; Ambrosius Heri Krismawanto
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.5865

Abstract

The purpose of this study is to analyze the impact of globalization on MSMEs in Indonesia in the context of prior of the Covid-19 pandemic. The study applied descriptive qualitative approach and used documentation as the data collection in which the data were retrieved from journals, web, and other relevant sources. The results concluded that MSMEs in Indonesia with 10% contribution had not been able to significantly support the Indonesian economy due to various obstacles. The government has taken various ways to overcome this problem and expected that by 2024 MSMEs can support 17% of the national economy.
The Influence of E-Servqual on Customer E-Satisfaction, A Case of A State-Owned Bank Sindi Budi Emilia; Ridwan Sanjaya
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.10303

Abstract

The goal of this study is to determine the influence of e-servqual on customer e-satisfaction. The study took a case in a state-owned bank that has been applied digital service. It focused on a unit located in Semarang and used purposive sampling for selecting the respondents who use the bank’s digital service of particularly BRIMO, QRIS, Brizzi, and SMS Banking. The data from 120 customers was gathered using questionnaire and was analyzed using multiple regression. E-servqual was measured using nine dimensions of efficiency, reliability, responsiveness, personal needs, fulfillment, security/trust, ease of use, site organization, and privacy. The results show that e-satisfaction is significantly influenced by the dimensions of e-servqual. However, of the nine dimensions, only site organization that has a negative effect on e-satisfaction.
Analysis of the Effect of Customer Relationship Marketing Program on Customer Retention with Customer Satisfaction As Mediating Variable in CV Vapor City Semarang Syed Khuram Shahzad
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.6057

Abstract

This study aims to analyze the influence of customer relationship marketing program and customer retention through customer satisfaction in CV Vapor City offering marketing services and retailing. The study addressed all customers of CV Vapor City and took 150 people as the respondents. A questionnaire with close ended questioned forming in 5-poin Liket scale was distributed to the respondents using google form. Using multiple regression analysis, the results conclude that customer relationship marketing programs have positive and significant effect on customer satisfaction and customer satisfaction has positive and significant effect on customer retention. Sobel test proved that customer satisfaction mediates the influence of customer relationship marketing program on customer retention. The model was good and fit. CV Vapor City can thus continue its relationship marketing programs and increase skill and attitude of the employees in serving the customers.
Comparative Study on Employee Engagement and Job Satisfaction Level between Generation X and Y Yesica Apriliana Paska
Journal of Management and Business Environment (JMBE) Vol 5, No 1: July 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v5i1.7136

Abstract

The purpose of this research is to compare the level of employee engagement and job satisfaction of the generations X and Y in the Human Capital General Affairs Division of PT. Karoseri. This type of research is a comparative descriptive study intended to examine differences the level of employee engagement and job satisfaction. The population of this study was all employees of the Human Capital General Affairs Division with a total of 35 people. They are all used as the sample. The data analysis techniques were descriptive analysis, inferential analysis, and t-test which was used for comparison. The results showed that there was no difference in the level of employee engagement and job satisfaction between the generation X and Y. High level of employee engagement indicates that the two generations have already had feeling to engage with the company. Moderate level of job satisfaction indicates that the generation X and Y were quite satisfied with their current job.

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