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THE INTEGRATION OF A BALANCED SCORECARD MODEL AND RISK MANAGEMENT ISO 31000:2018 TO IMPROVE SAVINGS AND LOANS COOPERATIVE’S PERFORMANCE
Mayesti Tokede, Agnes Dita;
Pangeran, Perminas
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.771
This study aimed to integrate the Balanced Scorecard and enterprise risk management processes based on ISO 31000 at Pamona Timur Savings and Loans Cooperative (SLC). The data were obtained through questionnaires and in-depth interviews which were conducted with the Head of the Cooperative. This research was a case study research involving leaders in each stage of the ISO 31000-based risk assessment process, which includes how to identify, analyze, evaluate, and mitigate risks in the case of Pamona Timur Savings and Loans Cooperative. The identified risks consisted of four types of risk, namely: credit risk, liquidity risk, business risk, and operational risk. Based on the results of the risk assessment, the highest risks were credit risk and liquidity risk. These two risks require priority to be addressed immediately. The risk mitigation plan was expected could help to overcome the risks by determining the best risk treatment options that would provide added value to Pamona Timur Savings and Loans Cooperative
PENGARUH MOTIVASI DAN KOMPETENSI TERHADAP MINAT BERWIRAUSAHA ANGGOTA JEMAAT GKI SERPONG DI MASA PANDEMI
Wijaya, Agus;
Santoso, Singgih
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i1.785
Penelitian ini bertujuan untuk menguji pengaruh motivasi dan kompetensi terhadap minat berwirausaha anggota jemaat GKI Serpong di masa pandemi. penelitian ini menggunakan pendekatan penelitian kuantitatif dengan metode survey. Variabel yang dipakai adalah motivasi, kompetensi, dan pengaruhnya terhadap minat berwirausaha. Data diperoleh dari responden sebanyak 75 orang yang mengikuti UMKM GKI Serpong. Teknik analisis data menggunakan analisis regresi berganda. Berdasarkan hasil analisis data dan pembahasan diketahui bahwa variabel motivasi tidak mempengaruhi minat wirausaha anggota GKI Serpong sedangkan variabel kompetensi mempengaruhi minat berwirausaha.
PENGARUH PROMOSI, KUALITAS PRODUK DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN MAHASISWA MEMILIH IPHONE111
Rejifzi Difigradez;
Andreas Ari Sukoco
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.805
This research aims to find out whether promotion, product quality, brand image influence students' decisions in choosing iPhone 11. This research uses a quantitative approach using primary data and secondary data. The sampling technique used was purposive sampling by looking at the criteria for student respondents who had ever purchased or used an Apple iPhone 11 brand cellphone product. To test the questionnaire, validity and reliability tests were used. The research results show that iPhone 11 enthusiasts are not only women. There are also many men who use this product, but the majority of those who use the iPhone 11 are mostly women with an average monthly expenditure of IDR 1,000,000 – IDR 2,000,000. The validity test results were also declared good and met the standards because the results obtained were greater than the predetermined value, namely 0.50, so they were declared valid for research. Hypothesis testing shows that promotion, product quality and brand image influence purchasing decisions
FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN MELALUI KEPERCAYAAN MEREK PADA TOKO ES KRIM WARALABA BATAM
Wijaya, Charlie;
Zai, Immanuel
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.834
Waralaba toko es krim di Indonesia, khususnya di Kota Batam mengalami perkembangan yang pesat sehingga menawarkan lebih banyak pilihan kepada konsumen. Oleh sebab itu, para pelaku bisnis harus mencari strategi dalam mempertahankan tingkat loyalitas pelanggan. Penelitian ini memiliki tujuan untuk mengetahui apakah kepuasan pelanggan dan kualitas layanan/produk yang dievaluasi melalui kepercayaan merek berpengaruh terhadap loyalitas pelanggan pada waralaba toko es krim di Kota Batam. Penelitian iini menggunakan jenis penelitian ikuantitatif, dengan menggunakan 230 responden konsumen yang pernah mengunjungi toko waralaba es krim di Batam. Hasil penelitian mengatakan bahwa ihubungan langsung positif yang signifikan antara kepuasan pelanggan, kualitas layanan/produk, terhadap loyalitas pelanggan. Lebih lanjut, penelitian ini menemukan bahwa kepercayaan merek berperan ipenting dalam mempengaruhi secara positif hubungan antara kepuasan pelanggan, kualitas layanan/produk, dan loyalitas pelanggan.
ANALISIS BARANG KEBUTUHAN POKOK YANG MENDAPAT FASILITAS PPN DIBEBASKAN
Wibowo, Danny
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.896
This study was conducted to determine the efforts of taxpayers in responding to policy changes regarding the grouping of basic necessities into Taxable Goods (BKP). In this case, it is specifically taxpayers who have the status of Taxable Entrepreneurs (PKP) whose businesses are engaged in basic goods or basic necessities. The background of this research is PKP entrepreneurs who are trying to adapt in the midst of intense business competition in the city. In this study using a qualitative approach with interview methods to 5 entrepreneurs as informants from a group of entrepreneurs with PKP status in the Surabaya area. This research shows that the policy on the grouping of basic necessities is determined to be taxable goods, from the administrative side it will increase the burden of the obligation to issue tax invoices for PKP. In addition, input tax that cannot be credited will have an impact on the higher selling price of the product. When product prices rise, people's purchasing power will decrease because demand also decreases. Then it is known that the policy change has several impacts on PKP, which if not balanced with a business strategy can potentially bankruptcy.
TESTING ANTECEDENTS OF REVISIT INTENTION
Sitaniapessy, Arthur
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.900
This study investigates the impact of customer engagement, memorable tourism experiences, and tourism identification on revisit intention. The population of this research consists of students in the city of Ambon, with a total of 138 respondents. The findings indicate that all three factors—customer engagement, memorable tourism experiences, and tourism identification—positively affect revisit intention. The implications of these findings are highly significant for tourism management and marketing strategies, suggesting that efforts to enhance customer engagement and create memorable experiences can effectively build tourist loyalty and encourage repeat visits. Keywords: customer engagement, memorable tourism experience, tourism identification, revisit intention
ANALISIS PREFERENSI PELANGGAN GENERASI MILENIAL DAN GENERASI Z TERHADAP DEKORASI PERNIKAHAN TAHUN 2024
Nandhika, Alsya Dewi;
Mustikasari, Ati
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.907
Wedding decorations influence guests' perception of wedding memories. Millennials and Generation Z creatively personalize weddings to reflect their unique personalities and values. Wedding service providers, such as Sari Anzailla Wedding Package, need an in-depth understanding of the evolving décor preferences of generations in relation to product attributes. This research aims to provide insights into the wedding decoration preferences of Millennials and Generation Z. The data collection technique in this study used a questionnaire to 88 Sari Anzailla Wedding Package customers. The data obtained was processed using Conjoin Analysis. The product attributes in this study are price, color, design, shape, and style. The research findings show that price is the highest attribute at 34.026% and shape is the lowest attribute with a value of 9.900%. This indicates that price is the main preference of both generations regarding wedding decoration preferences. Sari Anzailla Wedding Package can use the knowledge of the five attributes that have been explored to help build wedding décor offerings and services that suit the tastes of its target customers who are mostly made up of Millennials and Generation Z.
EXPLORING THE IMPACT OF WORK-LIFE BALANCE, SELF-EFFICACY, AND EMPLOYEE ENGAGEMENT ON PERFORMANCE AT THE DINAS LINGKUNGAN HIDUP DAN KEHUTANAN PROVINSI KALIMANTAN BARAT
Hermanto, Jimmy Simanjaya;
Lianto
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.947
This study aims to determine whether there is an influence of the variables Work-Life Balance, Self-Efficacy, and Employee Engagement on Employee Performance at the Dinas Lingkungan Hidup dan Kehutanan Provinsi Kalimantan Barat (Department of Environment and Forestry of West Kalimantan Province). This research uses questionnaire data collection techniques with a total of 90 office employees as respondents from the Dinas Lingkungan Hidup dan Kehutanan Provinsi Kalimantan Barat. The results show that the variables Work-Life Balance and Self-Efficacy have a positive and significant impact on Employee Performance, while the Employee Engagement does not significantly affect the improvement of Employee Performance. Therefore, it can be concluded that the Dinas Lingkungan Hidup dan Kehutanan Provinsi Kalimantan Barat shoud make Work-Life Balance and Self-Efficacy the main strengths in maintaining Employee Performance to provide a significant impact on the progress and service of the institution to the community.
IMPACT OF LIQUIDITY, LEVERAGE, OPERATING CAPACITY, ON PROFITABILITY THROUGH FINANCIAL DISTRESS
Muhammad Yusuf;
Tries Handriman Jamain;
Findy Rachmandika Muhammad
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.952
The purpose of the study is to determine the effect of Liquidity, Leverage, Operating Capacity, on Profitability through Financial Distress. This type of research is classified as survey research with theory development and hypothesis testing methods (explanatory). The results of the study show a significant effect of Liquidity on Financial Distress. Significant influence of Liquidity on Profitability. Significant influence of Leverage on Financial Distress. Significant influence of Leverage on Profitability. Significant influence of Financial Distress on Profitability. Significant influence of Operating Capacity on Profitability. Significant influence of Operating Capacity on Profitability.
PENGEMBANGAN BISNIS BERBAHAN DASAR PANDAN DI WILAYAH PERBATASAN MELALUI PENDEKATAN ONE VILLAGE ONE PRODUCT DENGAN POLA KLASTER
Dedy;
Angela Siokalang, Maria;
Daniel
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana
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DOI: 10.46229/msdj.v6i2.971
Sajingan Besar is one of the areas in the border area that has abundant natural resource potential, one of which is pandan leaves. This research aims to provide a business development model to improve the welfare of the surrounding community. The approach used in this study uses a qualitative approach with a descriptive analysis method. The data source is primary data through field observation, interviews and documentation. The findings in this study state that in the development of natural resources in Sajingan Besar which is dominated by pandanus-based artisans, it can be developed with the One Village One Product (OVOP) approach with a cluster pattern. Pandanus-based handicrafts can be directed to become superior products in the Sajingan Besar area. The concept of One Village One Product (OVOP) is one of the approaches that can be used in designing a model for managing economic potential in the region with the goal of allowing the region to develop one superior product.