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Contact Name
Andi Mursidi
Contact Email
jtmb@stkipsingkawang.ac.id
Phone
+6282142072788
Journal Mail Official
jtmb@stkipsingkawang.ac.id
Editorial Address
STKIP Singkawang, Jalan STKIP - Kelurahan Naram Singkawang, Kalimantan Barat, INDONESIA, 79251
Location
Kota singkawang,
Kalimantan barat
INDONESIA
Jurnal Terapan Manajemen dan Bisnis
Published by STKIP Singkawang
ISSN : 25993127     EISSN : 24775282     DOI : 10.26737/jtmb
Core Subject : Economy, Science,
Jurnal Terapan Manajemen dan Bisnis (JTMB) - Journal of Applied Management and Business with e-ISSN 2477-5282 and p-ISSN 2599-3127. JTMB is an International Journal, hereinafter abbreviated as JTMB, compiles and publishes various researchers in the field of management especially in the application and applied processes as well as practical business approaches. As part of the development process in Indonesia area, JTMB is expected to contribute to the development in the field of Management and Business Applications, especially related to research publications that will impact on the development of scholarship both writers, managers and the reader community JTMB
Articles 1 Documents
Search results for , issue "Vol 12, No 1 (2026): VOLUME 12 NUMBER 1 (2026)" : 1 Documents clear
Analisis Kepuasan Pengguna Aplikasi Peduli Lindungi Menggunakan Metode End User Computing Satisfaction Mohajerani, Hizryan; Susanti, Beny
JURNAL TERAPAN MANAJEMEN DAN BISNIS Vol 12, No 1 (2026): VOLUME 12 NUMBER 1 (2026)
Publisher : STKIP Singkawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26737/jtmb.v12i1.8045

Abstract

The COVID-19 pandemic encouraged the Indonesian government to develop the PeduliLindungi application as a digital health service platform. This study aims to analyze user satisfaction with the PeduliLindungi application using the End User Computing Satisfaction (EUCS) method. The study employed a quantitative descriptive approach by distributing an online questionnaire to 400 PeduliLindungi users in the Jabodetabek area. The satisfaction dimensions analyzed include content, accuracy, format, ease of use, and timeliness.Data were analyzed using descriptive statistics and multiple linear regression. The results indicate that user satisfaction falls within the satisfied to very satisfied category, with the highest mean score on ease of use (4.415) and the lowest on content (4.197). Partially, accuracy, format, and ease of use have a significant effect on user satisfaction, while content and timeliness do not show a significant effect. Simultaneously, all EUCS dimensions have a significant effect on user satisfaction with the PeduliLindungi application.

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