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Studi Ilmu Manajemen dan Organisasi
Published by Goodwood Publishing
ISSN : -     EISSN : 27457826     DOI : https://doi.org/10.35912/simo
Core Subject : Economy,
Economics, Econometrics & Finance
Studi Ilmu Manajemen dan Organisasi (SIMO) merupakan media publikasi ilmiah yang memuat artiket-artikel dibidang manajemen dan organisasi. Jurnal Penelitian Manajemen dan Organisasi didedikasikan untuk sharing idea dikalangan akademisi, industri atau praktisi serta pengambil kebijakan. SIMO menerima artikel dari berbagai pihak untuk dimuat pada jurnal ini dan diharapkan dapat berguna untuk pengembangan ilmu pengetahuan dan praktik terkait manajemen dan organisasi dimasa mendatang.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 141 Documents
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Pengaruh Promosi dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan E-Wallet (Dana) di Kota Cimahi, Jawa Barat Doni Dirgantara Asikin; Eva NurShyfa
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.1306

Abstract

Purpose: This study was motivated by an increase in Internet users in Indonesia, which is also followed by an increase in e-wallet users in Indonesia, although the increase is not as large as that of Internet users. This study examines the effects of promotion and customer satisfaction on e-wallet customer loyalty (DANA) in Cimahi City, West Java. Methodology: The research method used in this study is a descriptive and associative method. In this study, the unit of analysis was the individual, namely, the people of Cimahi City, West Java. Fifty respondents were included in this study were 50 respondents. Sampling by non-probability sampling and incidental sampling was the sampling technique used in this study. The method of analysis uses multiple linear analyses, in addition to testing the validity and reliability of the research instrument. Results: The results indicate that exogenous variables (promotion and satisfaction) have a partial or simultaneous influence on endogenous variables (customer loyalty). Limitations: This research was planned to involve users of the Cimahi City Fund application Dana, West Java, aged 20-34 years. Contribution: The implication of this research is that Dana can make promotions through social media by increasing discounts, collaborating with large merchants and holding giveaways so that customers are always satisfied with their promotions, giving rise to expectations and good performance when using Dana's e-wallet and Dana's e-wallet users. will be more loyal, because they always feel satisfied and do not switch to another e-wallet.
Literature Review Pengaruh Lingkungan Kerja, Disiplin Kerja dan Komunikasi terhadap Karyawan CV. Tidar Jaya Fathia Rizqi Ananda
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.1780

Abstract

Purpose: This study aimed to determine the performance of CV. Tidar Jaya what kind of employee performance occurs during work Constraints in the work discipline that occur in this company that cause this research to take place in a less optimal work discipline make it less able to do a job that is undertaken. In this study, we also examined the communication system and work environment; however, for these variables, everything was significant. Methodology: A literature review using the Google Scholar tool was conducted and summarized in this study. In addition to the literature review, it also used references from various written data sources. Mendley and Google Scholar were widely used to write this article. Results: The results of this study indicate that discipline is not significant for employee performance in CV. Tidar Jaya. However, in a communication system, work environment variables are significant. means that discipline becomes an obstacle in this research but is not too serious. Limitations: This literature review explains the role of work environment, discipline, and work communication on employee performance. Contribution: This research can contribute to readers and anyone who wants to conduct research on work environment, discipline, and communication on employee performance. If someone wants to conduct the research and read what happened in this research, they can better conclude what they should make.
Analisis SWOT Universitas Melaka sebagai Strategi Pengembangan Universitas Nahdlatul Ulama Surakarta Muslihudin Bani Muhtarom; Faizul Muna; Siti Jaroyatun Nikmah; Khoirul Anwar
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.1942

Abstract

Purpose: The purpose of this study is to analyze the SWOT of the University of Melaka Malaysia to formulate a development strategy for the University of Nahdlatul Ulama Surakarta. Research Methodology: This type of research includes qualitative field research and uses SWOT analysis as an analytical knife. Data collection techniques included interviews, documentaries,, and observation methods from February 12 to 15, 2023 at the University of Melaka Malaysia. Results: The findings of this study indicate that four alternatives can be developed for Universitas Nahdlatul Ulama Surakarta: SO, WO, ST, and WT strategies. The SO strategy includes institutions, curricula, and student development. The two WO strategies covered employment, infrastructure, and student affairs. The three ST strategies are curriculum, institutions, management, and infrastructure. The four WT strategies covered infrastructure, foreign relations, employment, and student affairs. Limitation: This study focuses on two tertiary institutions, namely the University of Melaka and the University of Nahdlatul Ulama Surakarta. Contribution: First, it can be used as evaluation material for the University of Melaka. Second, it can be an opportunity for Nahdlatul Ulama University to collaborate with the University of Melaka as a higher education development strategy. Novelty: Based on the literature review that the authors explain in this article, it shows that the renewal of this research is to use the results of the SWOT analysis at Melaka University to formulate a development strategy for Nahdlatul Ulama University, Surakarta.
Determinan Penting Stock Return pada Jakarta Islamic Index (JII) ditinjau dari Faktor Makroekonomi Hesniati Hesniati; Verren Calystania; Jessica Novia; Veni Sisca; Vira Vira; Stephanie Stephanie
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.1971

Abstract

Purpose: This study analyzes the effect of macroeconomic factors, including inflation, interest rates, exchange rates, and money supply, on the stock return rate of the Jakarta Islamic Index (JII). Methodology/approach: The data in this study were processed using the multiple linear regression approach in SPSS 26.0. The sample includes monthly data on the Jakarta Islamic Index (JII) Sharia index for ten years from January 2013 to January 2023. Results: The analysis results prove that the exchange rate and inflation have a significant negative effect on JII stock returns. In contrast, the interest rate and money supply do not have a significant relationship with stock returns. Limitations: A low adjusted R-squared value indicates that the independent variables can only explain the limited scope of the dependent variable. Thus, it can be concluded that additional variables are required to be included in this investigation. Contribution: This study is expected to provide a reference for further research. In addition, using one of the Sharia indices in this study is expected to provide a new view to novice investors that not only shares of conventional companies are traded but also shares of Sharia companies. It is hoped that this study’s results will also help investors prospect JII stock returns to help them find the best investment decision. Novelty: Many previous studies have conducted research on stock prices using the Jakarta Islamic Index (JII). However, research on stock returns using this index has not been found.
Pengaruh Variabel Makroekonomi terhadap Return Saham Indeks Infobank15 Hesniati Hesniati; Delfina Delfina; Irvin Irvin; Alexander Janio Wijaya; Fionna Quinn; Hardy Winata Lie
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.2052

Abstract

Purpose: This study analyzes the impact of macroeconomic indicators on banking stock returns. Methodology/approach: This study utilized a quantitative approach with a hypothesis testing method as evidence of the effects of macroeconomic indicators on bank stock returns. The stock index obtained as a sample was the Infobank15 index, consisting of 15 banks in Indonesia over five years, from 2018 to 2022. To examine the relationship in the research model or the impact between variables and to fit the research model, secondary data were used. Data were analyzed using statistical software to implement the data analysis. Results: This study found that the price of the InfoBank15 index is affected either positively or negatively by money supply and exchange rate, respectively, but not by interest rate. Limitations: This research was limited by the short observation period, with limited macroeconomic indicators as the independent variable, and only one index listed in Bursa Efek Indonesia is used as research data.
Pengaruh Iklim Etika terhadap Kinerja Karyawan Agustina, Ngesti; Hayati, Keumala
Studi Ilmu Manajemen dan Organisasi Vol. 4 No. 2 (2023): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v4i2.2473

Abstract

Purpose: This study aims to determine the effect of the ethical climate, which consists of collective moral sensitivity (moral awareness and empathic concern), collective moral judgment (self-focused and focus on others), and collective moral motivation on employee performance in private tertiary institutions in Bandar Lampung. Methodology/approach: This study uses primary data from the results of a questionnaire with a Likert scale. This quantitative research distributed questionnaires to 245 respondents from private universities in Bandar Lampung. The data analysis tool used was linear regression analysis with SPSS 25. Results/findings: The study's results show that collective moral sensitivity (moral awareness and empathic concern) does not affect performance, while collective moral judgment (focus on oneself and focus on others) and collective moral motivation affect performance. Conclusion: Based on the findings of this study, it is hoped that the leaders of private higher education can provide leadership and ethics training, build organizational member trust, build a culture of inclusiveness and proactivity, and improve a sense of belonging among organizational members.
Hack the Business Canvas Model Based on Product-Service System: Natural Language Processing (NLP) Perspective Sudarmaji, Eka; Masrio, Herlan; Nasip, Ismiriati
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 1 (2024): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i1.2530

Abstract

Purpose: This research aims to explore the business model used for energy service companies or ESCOs. Research methodology: This research uses action research based on soft systems methodology and uses business analogies to explore implementing alternative PSS business models. The question component of this research uses the canvas business model (BMC) framework. The use of Natural Language Processing (NLP) from the sub-field of artificial intelligence is used to investigate the problems and concerns of stakeholders about energy efficiency services today. Results: It was found that NLP can extract issues or sentiments about positive or negative aspects when it comes to the development and role of energy service companies in Indonesia. It was also found that PSS's alternative business model can be used as a visual representation of how an energy service company creates, delivers, and adds value to its proportion of customers. Limitations: This research investigated case studies conducted between June 2020 and April 2021 on ESCO company. The findings from this case study may not generalize well to other contexts. Additional case studies on different populations are often needed. Contribution: Due to the increasing demand for energy and limited energy supply, companies can gain a competitive advantage by applying the PSS business model to the energy efficiency industry. Furthermore, there is a vast and untapped market potential for energy service companies in the energy efficiency industry in Indonesia.
Layanan pada PT. Citra Jelajah Informatika Bandung: Key to Improving Customer Satisfaction Robianty, Nenden Sondari; Prasetiyo, Budi
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 1 (2024): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i1.2863

Abstract

Purpose: This study is motivated by the increase in internet users in Indonesia. The research examines the impact of services on customer satisfaction at PT. Citra Jelajah Informatika. Methodology/approach: The research method used in this study is a qualitative method. In this research, the unit of analysis used is the individual unit, encompassing all complaints from clients of PT. Citra Jelajah Informatika. Results/findings: The company is facing evaluation issues for progress, especially concerning service quality and slow complaint handling. The high number of customer complaints is attributed to the limited Human Resources. Limitations: This research is planned to involve all employees of PT. Citra Jelajah Informatika and its clients. Contribution: The author found several alternative solutions to problems related to customer complaints, including improving service quality and customer service responsiveness. The proposed solution involves training for the customer service team, regular communication between customer service and NOC, implementation of complaint SOPs, additional human resources in customer service and NOC support, notification of complaints during disruptions, ensuring network stability, early notification from customer service about service disruptions , and special activities (Customer Relations) to obtain regular customer.
Pengaruh Keaktifan Berorganisasi, Prestasi Akademik, Lingkungan Belajar terhadap Kesiapan Kerja Universitas Tangerang Labiro, Kayla Anugerah Christianty; Widjaja, William
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 1 (2024): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i1.2958

Abstract

Purpose: The importance of preparing students to enter the world of work is the main focus of a university. This research highlights XYZ University Tangerang and tries to analyze the factors that influence graduate work readiness. Researchers got 301 respondents from  2018 and 2019 Alumni. The purpose of this research is to analyze whether or not there is an influence between organizational activity, academic achievement, and learning environment on graduates work readiness at XYZ University Tangerang. Method: Researchers took 192 data who meet the requirements. Data collection used questionnaires and interviews method. The analysis technique used SmartPLS 3 application. Result: The results of this research shows that student activity and learning in organizations has a positive effect on work readiness of graduates of XYZ University Tangerang meanwhile academic achievement doesn’t have a significant effect on work readiness. Limitation: Researcher have limitations in accessing and contacting respondents. Contribution: It is hoped that the results of this research will provide valuable insight for universities in Tangerang to improving their quality of education in order to prepare students for work considering how tight the labor competition.
Pengaruh Kompensasi, Budaya Organisasi dan Motivasi terhadap Retensi Karyawan pada Store Maxx Coffee Tangerang Nathania, Jessica Angeline; Wijaya, Shierli
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 1 (2024): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i1.3027

Abstract

Purpose: Coffee is an agricultural commodity product that is popular among the public because it has a unique taste and aroma, thus encouraging a high increase in demand for coffee. This encourages rapid development in coffee retail companies, and employees have become one of the factors in a company's success. Employees who feel cared for by the company and are satisfied with their work will make a significant contribution to the company in the form of increased performance, work achievement, and increased employee retention. The purpose of this research is to determine the influence of compensation, organizational culture, and work motivation on employee retention at the Maxx Coffee store. Research Methodology: The approach used in this study is a quantitative approach to data collection using research tools. The method applied in this study was a survey with a total research sample of 45 Maxx Coffee employees in Tangerang. Results: From the results of the research, it is known that compensation, organizational culture, and work motivation have partial effects on employee retention. But simultaneously it is known that compensation, organizational culture, and work motivation influence employee retention. Limitation: The limitation in this research is that because it uses a questionnaire, something that can happen is that sometimes the responses given can show a situation that is not true. The author focused only on regression models and quantitative research methods. Contribution: The author advises that Maxx Coffee can increase compensation and be able to adopt an organizational culture for all its employees, as well as motivate further improvement of Maxx Coffee's ability to retain its employees at the Tangerang branch.

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