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Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
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Articles 25 Documents
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Search results for , issue "Vol 8, No 3 (2019)" : 25 Documents clear
Organizational Health Index In A State-Owned Enterprise: A Case Study At PT. Waskita Karya Headquarters Hibatullah, Bariq Rizki; Pratama, Andika Putra
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

An organization’s health is an ability to align around and achieve strategic goals and is critical for long-term performance. However, according to McKinsey (2010), many leaders overlook organizational health because they lack a clear way to measure and improve it. Organizational Health Index (OHI) applies analytical rigor to organizational health management. The Organizational Health Index solution measures and tracks the organizational elements that drive performance. It provides a simple but powerful road map for leaders and managers to improve organizational health (Mckinsey, 2010). As a State-Owned Enterprise, Waskita has never conducted organizational health assessment. The author gained this information by conducting a pre-research interview with the secretary of Human Capital Management division in Waskita. The health of the organization within the company is very influential in the work performance of the company itself. If we associate with the Waskita case and the development of the Indonesia infrastructure that is being launched, then OHI will be very useful for Waskita. Moreover, Waskita is one of leading state companies in Indonesia which plays a major role in the development of the country. Then, OHI is important in order for Waskita to monitor and maintain performance to expedite the country’s infrastructure development process. The researcher will use the type of research in the form of quantitative, because quantitative business research can be defined as business research that addresses the purpose of research through empirical assessments involving measurement and numerical analysis approaches. When looking at the mean score of each practice without being grouped into archaetype, the practice of open and trusting contributes greatly to the formation of Organizational Health Index in Waskita. This is followed by employees’ priorities for the capability and impact of motivation on the work environment. On the contrary, we can see that the leadership aspect in Waskita contributes little to the formation of Organizational Health Index in Waskita. From the point of view archaetype grouping Organizarional Health Index in Waskita can be developed on the knowledge core aspect. This is because Waskita has not prioritized knowledge core practice to the fullest. If we look at each practice without groping archaetype, the leadership aspect can be developed to contribute more to the formation of Organizational Health Index in Waskita. Furthermore, the author recommends that Waskita should focus on pursuing leadership driven and market focus archaetypes in order to fulfil its vision and mission.Key words: Organizational Health Index, State-Owned Enterprise
Factors influencing business performers in bandung to adopt cloud based pos and features influencing business owners’ preferences in choosing pos provider – empirical evidence from the utaut model Geovanno, David Ezra Michael; Koesrindartoto, Deddy Priatmodjo
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Implementation of information technology is essential for the company, because it can increase the effectiveness and efficiency of the company performance. In the era of massive technology development, businesses are in a race to retain customer loyalty and attract potential customers by applying an appropriate technology within their business process. In this study, the researcher is eager to describe how the micro small and medium enterprises (MSMEs) business survive by the assist of technology so called the Point of Sale (POS) system. Recently the POS has evolved as one of the financial technology (Fin-Tech) that’s becoming very essential in order to support its activity in a quick and integrate work process. The POS has the basic function of record transaction, but unlike conventional cash register, it is now having the capability of storing data in cloud-server that integrate all the aspects within a business environments starting from payment and even supplier management. The researcher then tried to recognize the factors that significantly affect the technology adoption applying the UTAUT research model that consists of four determinant variables of performance expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating conditions (FC) all as latent variables that could affect the Behavioral Intention (BI) of the technology. The later finding then reveals that how the performance expectancy (PE) and social influence (SI) drive the intention of the cloud-based system through Partial Least Square (PLS) statistical method using SmartPLS 3.0. In addition, the research also elaborates the features of existing cloud-based POS providers in the country and compare their functional features and how they could deliver or introduce it to the market and increase their user volume. The comparison matrix of the five POS providers eventually reveals that a completeness of features does not significantly affect the business preference.
The general overview and marketing strategy in xyz real estate agent after the organization restructuring Thalib, Karimah; Aprianingsih, Atik
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Abstract- This study examines the general overview of XYZ Real Estate Agent, as well as external conditions that could affect real estate market, in order to develop a marketing strategy to overcome the decrease of sales due to declining number of marketing agent problem. This organization formerly known as Century21 for 7 years before the owner decided to stop the franchise and built his own business, XYZ Real Estate Agent on 2015. As a service based business, a real estate agency heavily relied on its marketing strategy and its marketing agents. However, XYZ Real Estate Agent has been facing an issue regarding a significant decrease of sales performance. The primary data were obtained through observations and interviews. While the secondary data were collected through books, journals, and articles on the internet. This study used SWOT and TOWS methodology by conducting internal and external analysis beforehand.It was discovered that the XYZ Real Estate Agent could implement several strategies by maximizing its strengths and minimizing its weaknesses through utilization of digital marketing, actively looking for information as AREBI member, collaborate with competitor’s marketing staff. In addition, it is important for a marketing staff to build and maintain social networks and trust.Keywords: Bandung Property, Marketing Strategy, Real Estate Agent, Restructuring
Inventory Analysis For Perishable Item In Aircraft Manufacturing: A Study of PT.Dirgantara Indonesia Wiranto, Efan; Adhiutama, Akbar
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

PT Dirgantara Indonesia (Persero) is the first and only aircraft industry in Indonesia and the Southeast Asia Region. This company is owned by the Indonesia Government. PT Dirgantara Indonesia was established on April 26, 1976. PT Dirgantara Indonesia engaged in aerospace manufacturing, aerospace design development and being a sub-contractor for major aircraft industries in the world. During the production process, there is a delay in completion of aircraft, this is because of the time placing order and quantity order is not efficient yet. This study aims to solve the problem that focuses on inventory management of consumable and also a perishable item of sealant.These study analyses the root cause of the problem using the current reality tree, and the result is an ineffective inventory policy. Existing inventory model in the company isn’t effective and efficient yet, because there is a stock out for sealant and create a delay for 60 days and create opportunity lost Rp.26.247.376.680. After knowing the root cause, this study use EOQ and ROP with probabilistic demand and constant lead time to solve the problem and compare it with existing method in PT.Dirgantara indonesia. From the comparing calculation of existing and proposed method, the cost reduction is $ 55,044 or 23.2%.
Application Of Project Scheduling Towards Multiple Cropping Process To Achieve Maximum Land Optimization In PT. XYZ Amani, Salma; Handayati, Yuanita
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

According to the global economy, On 2017, Badan Pusat Statistik stated that, the consumption of fruit and vegetables until 2016, showed that almost all of Indonesian citizen which is 97,29 percent of them consumed vegetables.PT. XYZ seen this situation as their opportunities to run their business activities. The company are planning to produce agricultural product such as vegetables, specifically carrot. To stabilize the harvesting process, PT. XYZ will applied multiple crop rotation method. The company decide the supporting plants will be sweet corn and scallion. To develop and present an optimization model of production planning, project scheduling will applied as the tool to demonstrate the production planning.Construct schedule in production planning, developing linear programming is needed to create the mathematical model. Before build the model, several data that related to the model require to be gathered. According to Darst (1990), there are three components involved to formulate linear programming into a model, which are specify the decision variables, constraints and the objective function. Subsequently the completed model can be running in software named MATLAB. The result from processing in MATLAB, shows the amount of required land and the pattern of rotation so the company could meet the weekly demand of each commodities for time period 52 weeks. From the final result, it can concluded that PT. XYZ need 1,893 ha so the company could fulfil the weekly demand of each commodities and so the rotation system could be performed based on principle of rotation system For more specifically 60 plotting area with each area has sizes for ±315 m2 are needed to utilized.Keywords: Agriculture, multiple cropping rotation, optimisation method, scheduling, linear programming, mathematical model, gantt chart"
Production Planning in PT. Rekayasa Agri Utama Fauzia, Zerlinda Nur; Handayati, Yuanita
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Background: One of the important stages before starting production activities is production planning. The company have to calculated the product completion time. The delay in production will reduce customer trust because the company can not fulfill the customer demand. While, if the production completed early, it will increasing holding cost. To making the appropriate production planning, an accurate forecast is needed in order to prevent excess and insufficient amount of production then make the appropriate production planning through master production schedule. PT.Rekayasa Agri Utama(RAU) is a company engaged in the agribusiness industry, which was established to produce and distribute probiotic microbes with the SIMBA trademark. Currently, PT. RAU is facing inventory buildup because they did not yet have a good production scheduling system and demand forecasting system. So the purpose of this study is to determine the appropriate demand forecasting system in Degra Simba products at PT. RAU and determine the quantity of production, and quantity of safety stock.Methods: To determine the forecasting system that is in accordance with PT.RAU, this study uses a demand forecasting method which is included in the Time Series Analysis category. Each demand forecasting method is compared with the actual demand, so the method that is most suitable for PT.RAU is a method that has the smallest error value. After determining the most suitable forecasting method, then to overcome the problem of inventory accumulation this research also makes aggregate planning for company used the strategy which has the lowest cost for company.Results: The results of the study show that the forecasting method that is most suitable with PT.RAU is the Moving Average method because the method has the smallest error. By using this model, it indicates that data demand on Degra Simba has no trends or seasonal. Inventory buildup that occurs in the company can be overcome by making an aggregate planning using the aggregate planning strategy which has the lowest cost that is linear programming strategy. By applying linear programming strategy PT. RAU can save Rp230,709,900.Conclusion: PT.RAU should apply the moving average method as a demand forecasting system and Linear Programming Strategy as their production planning.Keywords: forecasting demand, production planning, aggregate planning, linear programming strategy, degra simba.
Financial Feasibility Study of Toll Road Bogor-Serpong Via Parung Jota, Astrid Laregan; Damayanti, Sylviana Maya
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

Abstract. Indonesia's economic growth in 2010 to 2015 has been decreased due to the global economic slowdown. The structural changes can form of the development of export-oriented manufacturing industries, massive infrastructure development, and significantly improving the quality of Indonesian human resources. The feasibility study used as the base for the consideration whether the project is ready to go and as the base of the auction. The Bogor-Serpong via Parung toll road financial feasibility has been made by PT.XYZ, however, there is a time gap between the time they make the financial feasibility and the investing period that can make the financial assumption is not relevant. The author changes some assumption that is not relevant.The capital budgeting techniques used to determine the project are the payback period, Net Present Value (NPV), and Internal Rate of Return (IRR). The capital budgeting techniques result with the new assumption shows a payback period of Bogor-Serpong toll road is 12 year 9 month and 29 days, NPV is IDR 13,399,111million, and IRR is 16% which showed the project is possible. The result comparison of financial feasibility by PT.XYZ and financial feasibility using adjusted assumption showed the different result in NPV and payback period. PT.XYZ calculation shows the payback period is 13.39 years and NPV is IDR 13,399,111million. The private sector should be aware of the sensitive variable in order to minimize the risk.Keywords: infrastructure development, toll road, payback period, NPV, IRR
Analysis of Institut Teknologi Bandung Students Satisfaction Level Towards Dimsum House Hafizh, Raiza Azkaril; Hartati, Sri
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

"The increasing number of culinary restaurants in Bandung city is inseparable from the high interest of the public and tourists for the varied and innovative culinary needs, that lead to increase of competition between restaurants. This study specifically investigates dimsum business in Bandung city, and takes the Dimsum House restaurant as the main sample. Dimsum House facing a lot of competitors in that is spread in their current selling location. Therefore, for restaurants to win in the current competition, an analysis of customer satisfaction is needed to compete. Customer satisfaction is predicted to have four main determinants such as product quality, price, service quality, and easiness. The scope of customer is reduced to Institut Teknologi Bandung student as the main source of customers. The data of this study used quantitative and primary data from 305 respondents and measured by multi linear regression. The results show that only product quality is the main influences factor to customer satisfaction. Therefore, business owner and entrepreneurs are advised to focus on improving and fixing their product quality rather than price, service quality, and easiness.Keywords: Customer satisfaction, Product quality, Price, Service quality, Easiness, Business competition"
The Influence of Country of Origin (COO) on Indonesian Coffee Consumers Purchase Decision Safira, Rahma Syifa; Aprilianty, Fitri
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

The world coffee consumption is experiencing a positive growth that has recorded to increase at an average annual growth rate of 1.9%. Indonesian coffee consumption has been significantly increasing every year starting from 2010 until 2018. Indonesian’s desire for coffee along with coffee products continues to grow. From the country-of-origin (COO) point of view, COO has a contribution towards consumer’s evaluation of a product. COO effect does not only depend on the effective perceived quality image of the country, but also on consumers’ feelings toward it. This research focuses on consumer purchase decision by examining cognitive, affective and normative mechanisms in consumer preference formation for domestic vs imported coffee products. Data is drawn from a survey of 224 coffee consumers who were ascertained to regularly drink coffee. The research instrument and its measurements were adapted from previous studies. The measurement model was tested via PLS SEM method which was processed using SmartPLS 3.0 software. Once the construct reliability and validities were established, the structural model was evaluated to test the relationship among the hypotheses. The findings suggest that COO affects purchase behaviour of coffee products by Indonesian consumers where cognitive and normative mechanism are stronger determinants of domestic consumption than affective mechanism. Furthermore, Indonesian coffee products are supported by several parties so the business is growing, and Indonesian coffee products are expected to face opportunities and challenges in the future. The findings of this paper will also indicate the importance for the businesses in coffee industry to have knowledge and fully prepared with the prospects and challenges that they might be facing prior to developing their businesses. The implication of this research is that the education about coffee among coffee farmers needs to be boosted in order to produce better coffee quality, also business should emphasize more about the Indonesian-made originality along with the quality of Indonesian coffee marketing communication to develop personal bonds with the consumers which will help the brands to keep retained in consumers’ minds.Keywords: Affective, cognitive, COO, Indonesian coffee, normative, purchase decision
Job Analysis in Improving AHASS IRZA Motor Performance Adham, Iqbal; Pangestu, Aria Bayu
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

Increasingly intense competition occurs in the automotive world, especially for motorcycle products, because this product is the most dominant means of land transportation owned by the people today In Indonesia. Motorcycle products from PT Astra Honda Motor (AHM) still dominated motorcycle sales in Indonesia until April 2019. The high number of sales of Honda motorcycles is supported by the big number of Astra Honda Authorized Service Station’s (AHASS) workshops which are spread throughout Indonesia. The competition will occur between fellow AHASS, therefore every AHASS must work hard to keep customers loyal just as it does to get new customers. In the last 5 years the average revenue growth of AHASS IRZA Motor was only 6.92%, which was below the target of 10%. Those issues caused because customers feel dissatisfied because they feel the process of service provided takes a long time. The cause of the length of the servants is that the employees are confused with the work they must do because the available job description is only in the form of points explain narratively.

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