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Feedforward: Journal of Human Resource
Published by Universitas Pelita Harapan
ISSN : -     EISSN : 27762025     DOI : -
Core Subject : Social,
Social Sciences
Feedforward: Journal of Human Resource aims to foster leading scientific research on human resource management. It provides a central and independent forum for the critical evaluation and dissemination of research and to publish the highest quality research with evaluation, evidence and conclusions that are relevant to human resource management while engaging human resource management scholars and practitioners. Feedforward: Journal of Human Resource places a strong emphasis on both knowledge and practice, facilitating the exchange of ideas and discoveries on research issues. The journal is intended to give both an academic and practical focus, reflecting the trends, interests in on going human resource initiatives, phenomenon related to business human resource management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 5 Documents
 1 
Search results for , issue "Vol. 4 No. 2: September 2024" : 5 Documents clear
KINERJA KARYAWAN, APAKAH SUATU KEHARUSAN? [EMPLOYEE PERFORMANCE: IS IT A MUST?] Suryawan, Ian Nurpatria; Ramadhani, Nanda Putri
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8662

Abstract

This research aims to find out the effect of the independent variable (X), namely training, work discipline, and leadership style on the dependent variable (Y), namely employee performance at the PT. XYZ. The sampling technique used in this study was purposive sampling. Respondents involved in this study were 59 permanent employees. Data collection is done by spreading the spread. The method for analyzing the data in this study is multiple linear regression. Based on the hypothesis, the results of this study are that training, work discipline and leadership style have an effect on employee performance.Bahasa Indonesia Abstrak: Penelitian ini punya tujuan yang jelas untuk mengetahui pengaruh variabel bebas yakni gaya kepemimpinan, disiplin kerja, pelatihan pada variabel tergantung yakni kinerja karyawan di PT. XYZ. Teknik pengambilan sampel yang dipakai pada penelitian ini adalah purposive sampling. Responden yang terlibat pada penelitian sejumlah 59 orang karyawan tetap. Metode untuk analisa data pada penelitian yaitu regresi linear berganda. Sesuai pengujian hipotesis hasil dari penelitian ini yaitu pelatihan, disiplin kerja, gaya kepemimpinan memberi pengaruh pada kinerja karyawan.
LEADERSHIP BEHAVIORAL DEVELOPMENT OF MILLENNIAL LEADERS AS A CHANGE AGENT IN THE DIGITAL TRANSFORMATION ORGANIZATION Ardi, Ardi; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8668

Abstract

The digital transformation era and Industry 4.0 provide ample opportunities for this generation to thrive with their rapid technological adaptation and openness to new ideas. This research examines millennial leadership behavioral development to enable them to effectively become change agents in digital organizations, using the case study of William Tanuwijaya at Tokopedia. Through a review of literature from international sources during 2020-2023, this study discusses millennial leadership theories and change management, highlighting the urgency and importance of adaptive leadership capable of managing change in the face of digital organizational challenges. The research findings indicate that millennial leadership styles vary according to organizational contexts. Millennials are confronted with change management, where organizational readiness to adapt is critical to success. Adaptive leadership, a key strategy in managing change, is crucial. Through William Tanuwijaya's leadership at Tokopedia, millennial leadership characteristics prioritizing social and environmental issues, sustainability, and the implementation of sustainable values are evident, alongside collaboration with the government to create an inclusive environment and focus on innovation and digital transformation in the economy. Leaders like William Tanuwijaya start by building teams consisting of celebrities or public figures in Indonesia to promote Tokopedia and strengthen the company's image while formulating the company's vision and initiatives, motivating employees, overcoming obstacles such as improving work efficiency, implementing successful minor changes, ensuring smooth change integration, and making change an integral part of the organizational culture and system.
PENGARUH GAYA KEPEMIMPINAN ETIS, KOMITMEN NORMATIF, DAN MOTIVASI KERJA TERHADAP PERFORMA PEKERJA DI YAYASAN XYZ [THE INFLUENCE OF ETHICAL LEADERSHIP STYLE, NORMATIVE COMMITMENT, AND WORK MOTIVATION ON WORKER PERFORMANCE AT XYZ FOUNDATION] Alatas, Thania; Kui, Daniel Ong Kim; Pramono, Rudy
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8718

Abstract

This research aims to identify the influence of ethical leadership, normative commitment and work motivation on employee performance. This research uses quantitative methods. Data was collected to test the hypothesis and used purposive sampling where the respondents are workers at the XYZ foundation. The sample for this research consisted of 120 respondents. The statistical analysis method used in this research is Smart PLS 4.0 software. This research found that the ethical leadership style has a positive effect on the performance of workers at the XYZ foundation. This shows that the better ethical leadership implemented will be able to improve employee performance, while normative commitment does not have a positive effect on employee performance at the XYZ foundation. The results of this research also show that normative commitment has no effect on worker performance, the rise and down of normative commitment cannot affect worker performance, and work motivation has a positive effect on worker performance at the XYZ foundation, meaning that the greater work motivation will be able to improve an employee's performance.Abstrak Bahasa Indonesia: Penelitian ini bertujuan mengidentifikasi pengaruh gaya kepemimpinan etis, komitmen normatif dan motivasi kerja terhadap performa pekerja. Penelitian ini menggunakan metode kuantitatif. Data dikumpulkan untuk menguji hipotesis dan menggunakan purposive sampling dimana responden adalah pekerja di yayasan XYZ. Sampel penelitian ini berjumlah 120 responden. Metode analisis statistik yang digunakan dalam penelitian ini menggunakan software Smart PLS 4.0. Hasil penelitian ini mendapati bahwa gaya kepimpinan etis berpengaruh positif terhadap performa pekerja di yayasan XYZ. Hal ini menunjukkan bahwa semakin baik kepemimpinan etis yang diterapkan akan dapat meningkatkan peforma pekerja, sedangkan komitmen normatif tidak berpengaruh positif pada performa pekerja di yayasan XYZ. Hasil penelitian ini juga menunjukkan bahwa komitmen normatif tidak berpengaruh terhadap performa pekerja, naik turunnya komitmen normatif tidak dapat mempengaruhi performa pekerja, dan motivasi kerja berpengaruh positif terhadap performa pekerja di yayasan XYZ, artinya semakin besar motivasi kerja akan dapat meningkatkan performa seorang karyawan.
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN DI RUMAH SAKIT IBU DAN ANAK XYZ DI JAKARTA [THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND LOYALTY AT XYZ MOTHER AND CHILDREN'S HOSPITAL IN JAKARTA] Putra, Derryl Komala; Hutabarat, Zoel
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8731

Abstract

This study was conducted to find out clearly what factors play the most role for patients to choose one hospital as their choice. Becoming the hospital of choice is not just coming to the hospital for treatment but forming trust and good relations between the two parties, so that patients can make repeated visits and even recommend to their relatives. Data collection in this study was carried out on the parents of patients in the hospital using a questionnaire containing 30 questions on a Likert scale of 1-5. The data that has been collected is then analyzed with PLS-SEM. From the results of the study, it was found that in order to get loyalty so that patients continue to choose the hospital in the future, it is necessary to create patient satisfaction first. All the factors discussed both from the physical environment, quality of care, medical personnel, and price reasonableness each have a positive impact on patient satisfaction. In the results of this study, the most significant factor is the quality of care provided to patients, namely about how patients are treated in the hospital. From these results, it is important for hospitals to build a physical environment and services that support patient comfort so that patients feel well served. This creates patient satisfaction and always returns to use the hospital's services. To achieve this, it is necessary to audit services and equipment as well as maintain the physical environment regularly so that service standards at the hospital can be maintained.Abstrak Bahasa Indonesia: Penelitian ini dilakukan untuk mengetahui secara jelas, faktor apa yang paling berperan bagi pasien untuk memilih satu rumah sakit sebagai pilihannya. Menjadi rumah sakit pilihan yang dimaksud bukan hanya sekedar datang ke rumah sakit untuk berobat namun agar terbentuk kepercayaan dan hubungan baik antar kedua pihak, agar pasien dapat melakukan kunjungan berulang dan bahkan merekomendasikan ke kerabatnya. Pengambilan data pada penelitian ini dilakukan terhadap orangtua pasien di rumah sakit dengan menggunakan kuesioner berisi 30 pertanyaan dengan skala likert 1-5. Data yang sudah terkumpul lalu dianalisis dengan PLS-SEM. Dari hasil penelitian didapatkan temuan bahwa untuk mendapatkan loyalitas agar pasien tetap memilih rumah sakit tersebut di masa mendatang maka perlu diciptakan kepuasan pasien terlebih dahulu. Adapun semua faktor yang dibahas baik dari lingkungan fisik, kualitas perawatan, tenaga medis, dan kewajaran harga masing-masing memberikan dampak yang positif terhadap kepuasan pasien. Pada hasil penelitian ini faktor yang paling signifikan adalah kualitas perawatan yang diberikan kepada pasien, yaitu tentang bagaimana pasien diperlakukan di rumah sakit. Dari hasil ini didapatkan bahwa penting bagi rumah sakit untuk membangun lingkungan fisik serta layanan yang mendukung kepada kenyamanan pasien sehingga pasien merasa terlayani dengan baik. Hal ini menciptakan kepuasan pasien dan selalu kembali menggunakan layanan rumah sakit tersebut. Untuk mencapai itu, dibutuhkan audit terhadap layanan dan peralatan serta pemeliharaan lingkungan fisik yang rutin sehingga standar pelayanan di rumah sakit tersebut dapat terjaga.
LEADING LEARNING IN THE 21ST CENTURY: CHALLENGES AND STRATEGIES Sitorus, Denny S. P.; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 4 No. 2: September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v4i2.8736

Abstract

This study aims to find out the challenges faced by educational leaders in learning in the 21st century and explore various effective strategies to overcome them. Rapid technological advances, diverse student populations, and evolving educational paradigms, educational leaders face various challenges in improving learning outcomes. The method used is through a comprehensive review of relevant literature and empirical studies. The results of the study indicate that various strategies are needed for effective leadership in the 21st century, including visionary leadership, collaborative approaches, innovative pedagogy, and continuous professional development. Successful leadership initiatives and have a positive impact on learning outcomes in the context of modern education. Ultimately, this article contributes to the ongoing discourse on educational leadership and provides insights and recommendations for educational leaders, policymakers, and practitioners to navigate the complexities of leading learning in the 21st century.

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