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INDONESIA
International Journal of Educational Review, Law And Social Sciences (IJERLAS)
ISSN : -     EISSN : 2808487X     DOI : https://doi.org/10.54443/ijerlas
This journal accepts articles on results of the research in fields of Education, Cross Culture, Law, Environmental Empowerment which are the latest issues from the results of activities or practical implementations that are problem solving, comprehensive, meaningful, latest and sustainable findings with clear goals and visionary in various activities that have innovation and creativity. So that they do not just replicate the same activities in different places but must have to measurable results and impacts for society and support the achievement of the goals set in modern human development.
Articles 966 Documents
THE INFLUENCE OF JAPANESE LANGUAGE PROFICIENCY ON THE COMPETENCE OF INDONESIAN CAREGIVER SERVICES IN JAPAN Rismaja Putra
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025)
Publisher : CV. RADJA PUBLIKA

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Abstract

Language skills, particularly in the context of professional communication and caregiving terminology, are an important factor determining service effectiveness, response accuracy, and the quality of interactions between caregivers and service recipients. This study used a quantitative approach with a survey method of Indonesian caregivers working in Japan through the Specified Skilled Worker Program (SSW). The Japanese language proficiency variable measured includes four basic skills (listening, speaking, reading, writing), vocabulary mastery (goi) and grammar, and script comprehension (kanji, hiragana, katakana), which are often measured through standard levels such as the Japanese-Language Proficiency Test (JLPT) from the lowest level N5 to N1 or the Japan Foundation Test for Basic Japanese (JFT). Meanwhile, service competency is assessed based on the dimensions of task knowledge, technical care skills, interpersonal communication, and service quality. The results of the study indicate that Japanese language skills have a significant influence on improving the service competency of Indonesian caregivers, especially in the aspects of communication, accuracy in carrying out work procedures, and understanding the needs of service recipients. This study recommends strengthening Japanese language training programs that focus on the caregiving context as an effort to improve the competence of the Indonesian workforce in this sector.
Impact of Service Quality on Inpatient Satisfaction with New Public Service Moderation at Tangguwisia Regional Hospital Putu Karnasih; I.G.A. AG Dewi Sucitawathi P; Ian Wooton
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18826210

Abstract

In inpatient care, patient satisfaction is influenced by both medical and non-medical services, which can be further enhanced through the implementation of the New Public Service (NPS) paradigm. This study aimed to examine how service quality affects inpatient satisfaction at Tangguwisia Regional Hospital, with NPS serving as a moderating variable. A quantitative approach with a causal-explanatory design was employed, involving 219 inpatients at RSUD Tangguwisia. Data were collected using Likert-scale questionnaires, and the analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings revealed that service quality has a positive and significant effect on inpatient satisfaction. Additionally, NPS was found to significantly strengthen the relationship between service quality and patient satisfaction. The research model demonstrated good predictive capability with an R-square value of 0.682, indicating that service quality and NPS principles explain most of the variation in patient satisfaction. These findings underscore the importance of service quality in improving inpatient satisfaction and suggest that implementing NPS principles, such as transparency, participation, and accountability, further enhances this effect.
Organizational Readiness of the Ministry of Hajj and Umrah in Reforming the Governance of Hajj Pilgrimage Management in Indonesia Suci Annisa; Laode Rudita
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18902633

Abstract

The establishment of the Ministry of Hajj and Umrah represents a significant step in the governance reform of the Hajj pilgrimage administration in Indonesia, aimed at improving the quality of public service delivery. However, such institutional transformation requires adequate organizational readiness to ensure that the reform is not limited to structural adjustments alone. This study aims to analyze the organizational readiness of the newly established Ministry of Hajj and Umrah in managing Hajj services. A descriptive qualitative approach was employed, with data collected through in-depth interviews, non-participant observation, and document analysis. Data analysis was conducted using the organizational readiness for change framework, which emphasizes the dimensions of change commitment and change efficacy. The findings indicate that organizational readiness remains in a transitional phase, characterized by relatively established structural readiness, but not yet fully supported by psychological and operational readiness. Commitment to change appears strong at the policy level but has not been fully internalized at the operational level. Meanwhile, confidence in the organization’s capacity to implement change continues to be shaped by limited institutional capacity and ongoing dependence on previous work patterns. This study highlights that organizational readiness within the context of a newly formed ministry should be understood as a dynamic process. The findings contribute theoretically to the development of the concept of organizational readiness and offer practical implications for strengthening governance reform in the administration of Hajj services in Indonesia.
Evaluation of the Effectiveness of Online Training on the Recommendation Intention of Port Employees in Indonesia Ika Yulianti; Sa’diyah El Adawiyah; Oskar Vitriano; Deva Lestari; Richard Frimpong
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18790633

Abstract

This study aims to evaluate the effectiveness of online training on the recommendation intention of port employees in Indonesia. The research employed a quantitative approach using a survey method. The population consisted of 181 employees who had participated in online training programs, and saturated sampling was applied, involving the entire population as respondents. Data were collected through a Likert-scale questionnaire (1–5) and analyzed using SPSS version 29. The analysis included validity and reliability tests, classical assumption tests, multiple linear regression, t-test, and F-test. The results indicate that perceptions of training components simultaneously have a significant effect on recommendation intention (F-test, p < 0.05). However, the coefficient of determination (R² = 0.131) shows that these variables explain only 13.1% of the variance in recommendation intention. Partially, perceived trainer quality has a significant positive effect, while perceived benefits show a significant negative effect. Perceptions of training materials and facilities do not significantly influence recommendation intention. These findings highlight the crucial role of trainer competence in shaping employees’ willingness to recommend online training programs. The study suggests that training providers should focus on improving trainer quality and managing participants’ expectations regarding training benefits. Future research is recommended to incorporate additional variables such as satisfaction, loyalty, and organizational support to develop a more comprehensive predictive model.
Legal Implications of Bilateral Investment Treaties (BITs) on Foreign Investment in Indonesia Danial Syah; Martin Uribe
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18912845

Abstract

This study examines the implications of Bilateral Investment Treaties (BITs) on the dynamics of foreign investment in Indonesia, focusing on how treaty provisions, investor–state dispute settlement (ISDS) mechanisms, and regulatory reforms shape the country’s investment climate. As Indonesia has undergone significant treaty termination, renegotiation, and policy restructuring particularly after high-profile arbitration cases such as Churchill Mining and Newmont—there is a growing need to assess the evolving balance between investor protection and national regulatory autonomy. Using a qualitative descriptive approach supported by doctrinal legal analysis, this research reviews international treaty frameworks, national investment legislation, and relevant dispute cases to capture the interaction between international obligations and domestic policy space. The findings indicate that while BITs historically contributed to enhancing Indonesia’s investment attractiveness, concerns about excessive investor privileges, limitations on regulatory authority, and financial risks from arbitration claims have driven Indonesia to reformulate its investment treaty policy. The analysis also shows that the new generation of treaties emphasizes sustainable development, clearer definitions, and stronger state rights to regulate. This study contributes to academic discourse by providing a comprehensive assessment of Indonesia’s shifting investment treaty landscape and offers policy implications for designing more balanced, transparent, and development-oriented international investment agreements.
Political Consultant Style 2024 Regional Election Campaign Monitoring: Institutional Analysis and Governance of Bawaslu Badung I Putu Ari Nugraha; AAN Oka Suryadinatha Gorda
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18817114

Abstract

This study examines the dual role of the Badung Regency Election Supervisory Agency (Bawaslu) in overseeing the 2024 regional election (Pilkada) campaign, focusing on its shift from a purely enforcement-oriented approach toward a consultative-preventive supervisory style. Using a qualitative descriptive-explanatory design, data were collected through in-depth interviews, observation, and document analysis, and analyzed using an interactive model supported by source and technique triangulation. The findings reveal that campaign oversight in Badung operates through regulatory clarification, corrective guidance on activity design, rapid communication channels, and confirmation mechanisms prior to formal findings. This consultative-preventive mode enhances compliance and reduces administrative friction, contributing to greater preventive effectiveness. However, it simultaneously generates governance risks related to accountability and neutrality, particularly when consultation boundaries are not clearly standardized and consultation processes lack adequate documentation trails. The study proposes a regulatory political-consultant style model to conceptualize this adaptive supervisory practice—characterized by rule-based consultation, real-time coordination infrastructure, and discretion bounded by procedural safeguards. The article contributes to public administration and electoral governance studies by highlighting the trade-off between preventive effectiveness and legitimacy risks, and by emphasizing the need for institutional safeguards such as standardized consultation boundaries, equal access mechanisms, and auditable documentation systems.
Legal Regulation of Cross-Border Digital Business in Southeast Asia in Facing the Expansion of Foreign E-Commerce Platforms Lenny Mutiara Ambarita; Imelda Mardayanti
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18903053

Abstract

The development of the digital economy in Southeast Asia is driving the expansion of foreign e-commerce platforms operating across borders and legal jurisdictions. This presents significant opportunities for regional economic growth, but also raises various legal challenges, particularly related to legal certainty, consumer protection, personal data protection, and fair business competition. This study aims to analyze the legal framework for cross-border digital businesses in ASEAN in response to the expansion of foreign e-commerce platforms and to formulate legal strategies that can optimize digital economic growth while protecting the interests of local businesses. This study uses a normative legal research method with a legislative, conceptual, and comparative approach. Data were obtained through a literature review of ASEAN national and regional laws and regulations, international legal instruments, and scientific literature relevant to the topic of cross-border e-commerce. The analysis was conducted qualitatively by examining the suitability and effectiveness of existing legal regulations in responding to the dynamics of the digital economy. The results show that cross-border e-commerce legal regulations in ASEAN are still coordinative and not yet fully harmonized. Differences in national regulations between member countries result in weak consumer protection, legal uncertainty, and challenges in enforcing competition laws against foreign e-commerce platforms with significant market power. Therefore, harmonization of cross-border e-commerce regulations, strengthening digital competition law, and balanced personal data protection are strategic steps that need to be developed at the regional level. This research is expected to provide a conceptual contribution to the development of digital business legal policies in the ASEAN region.
Compliance Audit Approach to Campaign Finance Reporting Among Regional Head Election Candidates in West Java Pilkada 2024 Tommy Kuncara; Matsui Takayuki
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19221855

Abstract

This study examines the compliance of campaign finance reporting among candidate pairs in the 2024 West Java regional head election (Pilkada) using a structured compliance audit approach. Campaign-finance compliance is critical for ensuring transparency, accountability, and public trust in electoral governance. The objective of this study is to assess whether mandatory reporting documents—LADK, LPSDK, and LPPDK—provide an auditable and consistent evidence trail. The study employs a quantitative document-based design using secondary data from official publications of the West Java Election Commission (KPU). The unit of analysis is each candidate pair at the provincial level. Compliance indicators are derived from PKPU No. 14/2024 and analyzed using descriptive statistics and indicator-frequency analysis. The findings reveal three key patterns. First, LADK reports show uniform zero opening balances, but early funding is highly concentrated and includes late submission cases. Second, LPSDK disclosures indicate varied funding structures (party-dominant, mixed, and individual-based), with multiple correction requirements. Third, LPPDK reports demonstrate high correction prevalence and very high spending ratios (98%–100%), resulting in minimal closing balances. These results suggest that compliance should focus not only on submission but also on auditability, including completeness, consistency, and traceability of financial data. This study contributes a replicable compliance-audit framework for evaluating campaign finance reporting and extends audit literature by emphasizing candidate-level reporting in subnational elections.
The Concept of Restitutive Guarantee in Employment Relations: Normative Reconstruction of Training Bonds and Cost Recovery Agreements in Indonesia Iwan Riswandie; Imam Syafa'i
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19223047

Abstract

Job training has become a strategic investment in contemporary employment relations, yet the absence of clear regulatory frameworks governing training cost reimbursement in Indonesia generates legal uncertainty and normative tensions between employers and employees. Practices such as training bonds and cost recovery agreements often blur the distinction between legitimate investment protection and restrictions on labor mobility. This study aims to develop a normative reconstruction of training cost reimbursement through the concept of restitutive guarantees. This research employs a normative legal approach, combining statutory, conceptual, and limited comparative analyses, complemented by hypothetical normative illustrations as a normative stress test to assess the legitimacy of workers’ financial obligations in structurally asymmetric employment relationships. The findings demonstrate that training cost reimbursement is normatively justifiable only when it is limited to actual, verifiable, proportionate, and unamortized costs, and when it functions as a restitution mechanism rather than a contractual penalty. The proposed concept of restitutive guarantees establishes a coherent legal framework grounded in the principles of proportionality, transparency, and non-coercion. This study contributes to labor law discourse by clarifying the legitimate boundaries of workers’ financial obligations and offering a normative model that reconciles employer investment protection with workers’ freedom of mobility. It also provides a conceptual basis for future labor law policy development in Indonesia within an internationally relevant framework.
Identifying Brand Influencer and FOMO Marketing: Strategies Through Smart Buying Decision to Counter Impulsive Buying of Skincare Products Mery Lani Purba; Elisabeth Tambunan; Marupa Siregar; Dian Angelia Pasaribu; Eben Ezer Sopater Saragih
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 1 (2026)
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19222430

Abstract

The skincare industry has experienced rapid growth, with an increasing number of consumers becoming more concerned about their skin health and beauty. This study examines the impact of influenced brand marketing strategies and the fear of missing out (FoMO) on impulsive purchases of skincare products, considering the mediating role of smart purchasing decisions. The uniqueness of this study lies in testing the interaction between psychological factors, such as FoMO with the influence of influencers as well as the level of consumer rationality in the ever-evolving beauty market. Using an explanatory quantitative research design, data were collected through questionnaires from 216 millennial and Gen Z consumers in Medan. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that brand influencers have a positive and significant effect on smart purchasing decisions, but do not have a direct effect on impulsive purchasing. Conversely, FoMO proved to be a very strong and significant driver of impulsive buying, while also negatively affecting consumers’ ability to make smart purchasing decisions. It was found that smart purchasing decisions did not act as a mediator in the relationship between brand influence and impulsive buying.