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Jurnal Manajemen Update
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PENGARUH LABEL HALAL, KUALITAS PRODUK DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN PRODUK BEDAK WARDAH (Studi Kasus pada Konsumen Bedak Wardah di Kota Pontianak) admin, AYU NOPIYANTI B11112085
Jurnal Manajemen Update Vol 5, No 4 (2016): Jurnal Mahasiswa Manajemen
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Saat ini kebutuhan akan mempercantik diri seolah menjadi prioritas utama dalam kehidupan sehari-hari, hal ini lah yang menyebabkan tren penggunaan kosmetik semakin berkembang. Banyaknya produk bedak yang bermunculan dan beredar dipasaran membuat banyak pilihan bagi konsumen untuk memutuskan pembelian. Penelitian ini bertujuan untuk menganalisis apakah variabel label halal, kualitas produk, dan word of mouth memiliki pengaruh terhadap keputusan pembelian konsumen produk bedak Wardah. Jenis Penelitian yang digunakan adalah metode penelitian kuantitatif. Populasi dari penelitian ini adalah konsumen produk bedak Wardah di kota Pontianak. Teknik penarikan sampel yang digunakan adalah teknik purposive sampling dengan jumlah sampel sebanyak 100 orang responden di kota Pontianak. Dalam melakukan pengumpulan datanya didapatkan melalui kuisioner dan terknik analisisnya menggunakan analisis regresi berganda. Hasil penelitian ini menunjukkan bahwa label halal, kualitas produk, dan word of mouth berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen produk bedak Wardah di kota Pontianak. Hasil uji koefisien determinasi menunjukan bahwa variabel label halal, kualitas produk, dan word of mouth berpengaruh terhadap keputusan pembelian sebesar 35,4% (rendah), sementara sisanya sebesar 64,4% dipengaruhi variabel lain yang tidak diteliti pada penelitian ini. Kata Kunci: Label Halal, Kualitas Produk, Word Of Mouth dan Keputusan Pembelian
Impact of Brand Origin on Consumer's Purchase Decision and Brand Loyalty: A Study on America Automotive Brand (Chevrolet) Soraya, Farah Diba B1024151009
Jurnal Manajemen Update Vol 8, No 4 (2019): Jurnal Mahasiswa Manajemen
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ABSTRACTThe purpose of this study is to investigate the impact of brand origin on consumer’s purchase decision and brand loyalty toward an automotive brand originated from USA, Chevrolet. In the automotive or car industry, American brands especially Chevrolet seems less attractive for Indonesia consumers base on its market share compare to Japan brands. However, the brand origin of Chevrolet might affect the Pontianak consumer’s perspective and behavior to consider this brand to be one of their choices along with other car brands. This research is a survey research that is conducted to understand the causal relationships between variables with the use of questionnaire as the instrument to obtain data. The questionnaire is distributed to 100 sample who fulfill the requirements. The sample of this research is Chevrolet consumer in Pontianak with the age range between 21 - 55 years old. In this research, the data analysis method used is Structural Equation Model Partial Least Square (SEMPLS) method. To conduct analysis using PLS method, this research is using smartPLS 3.0 software. The hypothesis of the research is H1: There is a significant relationship between country image and consumer’s purchase decision towards Chevrolet car, H2: There is a significant relationship between Country Image and consumer’s Brand Loyalty towards Chevrolet car, H3: There is a significant relationship between Perceived Quality and consumer’s Purchase Decision towards Chevrolet car, H4: There is a significant relationship between Perceived Quality and consumer’s Brand Loyalty towards Chevrolet car, H5: There is a significant relationship between Brand Familiarity and consumer’s Purchase Decision towards Chevrolet car, H6: There is a significant relationship between Brand Familiarity and consumer’s Brand Loyalty towards Chevrolet car, and H7: There is a significant relationship between Purchase Decision and Brand Loyalty towards Chevrolet car. 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The Influence Of Content Marketing And Customer Relationship Management Towards Brand Image And Brand Loyalty (An Empirical Study Of The Brand Zalora Indonesia In Pontianak) Runi, Runi Virzia Mutiari B1024131008
Jurnal Manajemen Update Vol 6, No 2 (2017): Jurnal Mahasiswa Manajemen
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The presence of social media platforms has taken over the world and affecting customer’s purchase behavior. Customers face a lot of options in terms of choosing a product from various brands, and it makes the market becomes more competitive than ever. It drives the existence of social media advertising, a way to do marketing strategies using social media platforms to reach more and more potential customers.  Content marketing appears to be one of many social media marketing strategies to engage customers and do advertisement differently. On the other hand, with a lot of options customers are able to pick, it is quite a challenge for a brand to keep their customers to be loyal with the brand. Hence, Customer Relationship Management (CRM) becomes one of the powerful tools to maintain a beneficial and long lasting relationship with customers. This study aims to analyze the influence of both content marketing and the practice of CRM towards customers’ loyalty towards a brand, with an interference of brand image. The sample of this study consists of 100 respondents who are active social media users who had purchased products from Zalora Indonesia repeatedly. The data were processed using SPSS 17 and analyzed with path analysis method. It is found that content marketing doesn’t have a significant influence towards brand loyalty, but it does significantly influence the brand image. CRM has a significant influence towards both brand image and brand loyalty, and on the other hand brand image does have a significant influence on brand loyalty.Keywords: content marketing, customer relationship management, brand image, brand loyalty
THE EFFECT OF ELECTRONIC WORD OF MOUTH AND BRAND IMAGE TOWARDS PURCHASE INTENTION ON WARDAH LIPSTICK IN PONTIANAK admin, ANANDA ARCHIE B12112025
Jurnal Manajemen Update Vol 5, No 4 (2016): Jurnal Mahasiswa Manajemen
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In this globalization era, the increasing use of internet has caused many people to deliver their message, impression and thought through the internet, such as social media. Traditionally, word of mouth is a form of communication which delivers a message from one person to other people directly and continuously. Nowadays, however, there is electronic word of mouth transmission that is fast and comes in a big scale. Brand image is the image or perception which exists in the customers’ mind. Purchase intention is the willingness of a customer to buy a product. The purpose of this study is to analyze the impact of electronic word of mouth on purchase intention through the brand image as a mediator variable by using lipstick Wardah research object. The sample of this research is female, 17-50 years old, who has knowledge about Wardah lipstick, uses social media and is domiciled in Pontianak. The data are obtained by using questionnaire. This research uses purposive sampling, which total sample is 100, and SPSS 17 to process the data. The result of the research shows that there is a significant positive and relationship between the electronic word of mouth on brand image and purchase intention. The effect of electronic word of mouth towards brand image is 68,2%, electronic word of mouth towards purchase intention 15,8%, brand image towards purchase intention 71,4%. Keyword: Electronic Word of Mouth, Brand Image, Purchase Intention
THE INFLUENCE OF PERCEIVED ORGANIZATIONAL SUPPORT ON JOB SATISFACTION THROUGH MOTIVATION AND JOB STRESS AS INTERVENING VARIABLES: A CASE STUDY OF PONTIANAK POST. admin, Febri Yunirman B12111007
Jurnal Manajemen Update Vol 6, No 2 (2017): Jurnal Mahasiswa Manajemen
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This research entitled “The Influence of Perceived Organizational Support on Job Satisfaction through Motivation and Job Stress as Intervening Variables: A Case Study of Pontianak Post”. The problem in this research is how perceived organizational support can influence the job satisfaction of Pontianak Post’s employees through motivation and job stress. The purpose of this study was to determine the description of perceived organizational support, motivation, job stress, and job satisfaction at Pontianak Post and analyse how much the influence of perceived organizational support on job satisfaction of Pontianak Post’s employee trough motivation and job stress as intervening variables. The sample in this research was the all employees of Pontianak Post at editorial department. The measurement of this study is using a Likert scale and analysed by using SPSS 16 for the test of validity, reliability, classic assumption test, R square test and T test in order to analyse the relationship of all variables and path analysis to measure the direct and indirect relationship between independent and dependent variables. Based on the research result, it can be known that perceived organizational support had positive and significant indirect relationship on job satisfaction trough motivation and job stress as intervening variables. Keywords: Perceived Organizational Support, Motivation, Job Stress, Job Satisfaction  
ANALISIS PERBANDINGAN METODE CAPITAL ASSETS PRICING MODEL (CAPM) DAN ARBITRAGE PRICING THEORY (APT) DALAM MEMPREDIKSI RETURN SAHAM PADA PERUSAHAAN YANG TERDAFTAR DI BURSA EFEK INDONESIA OKTAVIANI PUTRI, ATICHA HARUMIA B1021131051
Jurnal Manajemen Update Vol 7, No 2 (2018): Jurnal Mahasiswa Manajemen
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ABSTRAKModel yang sering digunakan dalam mengestimasi  expected return  saham berdasarkan faktor-faktor yang dianggap memengaruhi  return  saham adalah Capital Asset Pricing Model (CAPM) dan Arbitrage Pricing Theory (APT). CAPM merupakan model untuk menentukan expected return saham pada keadaan equilibrium. APT mengasumsikan bahwa expected return saham dipengaruhi oleh berbagai faktor dalam perekonomian dan industri. Tujuan penelitian ini untuk mengetahui perbandingan tingkat keakuratan CAPM dan APT dalam mengestimasi  expected return pada saham-saham yang terdaftar pada BEI. Penelitian ini menggunakan data close price bulanan saham dengan periode Juni 2012-Juli 2016. Berdasarkan hasil uji-t Dua Sampel Independen dapat diambil kesimpulan yang menyatakan bahwa terdapat perbedaan yang signifikan antara keakuratan CAPM dan APT dalam mengestimasi expected return saham yang terdaftar pada BEI. Dari hasil penelitian ini, menunjukkan bahwa perbandingan keakuratan dari CAPM dan APT yang dilihat dari nilai Mean Absolute Deviation (MAD) yang memiliki selisih yang sangat kecil.Kata Kunci : CAPM, APT, Expected Return. DAFTAR PUSTAKAAgustiono dan Ratna Mariaty Goni. 2015. Analysis on the Implementation of Capital Asset Pricing Model in Predicting Stock. Jurnal Eksekutif. Vol. 2, No. 1. Ahmad Kamarudin, Dasar-dasar Manajemen Investasi dan Portofolio, Jakarta: Rineka Cipta, 2004 Brigham, Eugene F dan Joel F. Houston. 2001. Manajemen Keuangan. EdisiKedelapan. Jakarta: Erlangga. Dyah, Ratih Sulistyastuti. 2002. Saham dan Obligasi. Edisi Pertama. Yogyakarta: UAJY Fahmi, Irham. 2014. Pengantar Manajemen Keuangan. Bandung: Alfabeta. Farkhan., Ika. 2012. Pengaruh Rasio Keuangan Terhadap Return Saham Perusahaan Manufaktur di Bursa Efek Indonesia. Jurnal Unimus. Vol. 9, No. 1. Hanafi, M Mamdu. 2004. Manajemen Keuangan. Edisi Pertama. Edisi KeduaYogyakarta: BPFE. Hartono, Jogiyanto. 2010. Teori Portofolio dan Analisis Investasi. Edisi Ketujuh: Fakultas Ekonomi dan Bisnis UGM Hendranata Anton, ARIMA (Autoregressive Moving Average), Manajemen Keuangan Sektor Publik, Jakarta: FEUI, 2003. Kasmir. 2010. Pengantar Manajemen Keuangan. Jakarta: Kencana Prenada MediaGroup. Lemiyana. 2015. Analisis Model CAPM dan APT dalam Memprediksi Tingkat Return Dalam Syariah. I-Finance. Vol. 1, No. 1. M. Hanafi, Mamduh. 2014. Manajemen Keuangan. Yogyakarta: BPFE-Yogyakarta M. Irsyadul Aqli. 2015. Analisis Perbandingan Keakuratan Capital Assets Pricing Model (CAPM) dan Arbitrage Pricing Theory (APT) dalam memprediksi Return Saham?. Marcus, Brealey Myers. 2007. Dasar-dasar Manajemen Keuangan Perusahaan.Edisi Kelima. Jakarta: Erlangga. Muizudin. 2015. Analisis Risiko Keuangan Sebagai Alat Untuk Menilai Kinerja Keuangan. Jurnal Ilmu dan Riset Manajemen. Vol. 4, No. 9. Munawir. 2007. Analisis Laporan Keuangan. Edisi Keempat. Yogyakarta: PT. Liberty.Nurhidayah., Rony Okta Andrianto. 2014. Penerapan Capital Asset Pricing Model untuk Menilai Kinerja Saham. Jurnal JIBEKA, Vol. 8, No. 2. Sartono, R. Agus. 2002. Manajemen Keuangan : Teori dan Aplikasi. Edisi Keempat. Yogyakarta: BPFESatori, Djam?an., & Aan, Komariah. 2010. Metodologi Penelitian Kualitatif. Bandung: ALFABETA, cv. Sharpe, WF., and Cooper, G.M. ?Risk ? Return class of New York stock exchane common stock 1931-1967?. Financial analyst journal, march ? april 1972. Sunyoto, Danang. 2011. Metodologi Penelitian Untuk Ekonomi. Yogyakarta: CAPS. Tandelilin Eduardus, Portofolio dan Investasi : Teori dan Aplikasi, Yogyakarta: BPFE 2010 Uyanto Stanislaus S.,Pedoman Analisis Data Dengan SPSS, Yogyakarta: Graha Ilmu, 2006. Widianita Sulistriarini, Analisis Perbandingan Keakuratan CAPM dan APT dalam memprediksi Return Saham LQ-45 Di BEI, Jakarta: UIN Syarif Hidayatullah. www.bi.go.id diakses pada tanggal 27 Juli 2018www.idx.co.id di akses pada tanggal 9 Agustus 2018https://finance.yahoo.com di akses pada tanggal 13 Juli 2018www.investing.com di akses pada tanggal 18 September 2018
PENGARUH KEPEMIMPINAN, LINGKUNGAN KERJA DAN KOMUNIKASI TERHADAP KEPUASAN KERJA KARYAWAN PADA PT. HM SAMPOERNA PONTIANAK FITRILIA, SATYA PUTRI FITRILIA B11111133
Jurnal Manajemen Update Vol 7, No 2 (2018): Jurnal Mahasiswa Manajemen
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Tujuan penelitian ini adalah untuk mengetahui dan memberikan bukti empiris mengenai variabel kepemimpinan, lingkungan kerja dan komunikasi terhadap kepuasan kerja karyawan pada PT. HM Sampoerna.Penelitian ini menggunakan analisis regresi linier berganda dengan program SPSS 16. Populasi yang digunakan adalah karyawan yang bekerja di PT. HM Sampoerna. Sampel yang digunakan sebanyak 56 karyawan yang bekerja di PT. HM Sampoerna.Hasil penelitian menunjukkan bahwa kepemimpinan, lingkungan kerja dan komunikasi berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan.. Kata kunci: kepemimpinan, lingkungan kerja, komunikasi dan kepuasan kerja karyawan
PENGARUH PRODUK, HARGA, PROMOSI, DAN SALURAN DISTRIBUSI TERHADAP MINAT BELI KONSUMEN PADA PRODUK SHAMPO PT. L’OREAL (Survei pada konsumen produk shampo L’Oreal di Kota Pontianak) admin, M. DIMAS DIANQADARI B11110124
Jurnal Manajemen Update Vol 5, No 2 (2016): Jurnal Mahasiswa Manajemen
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This study aims to determine the effect of the product, price, promotion, and distribution channels to consumers to buy. The study was designed as a descriptive study. The population of this study were men and women who have been or have not used the L'Oreal shampoo products. This research uses accidental sampling with a sample size of 100 people. The analysis technique used is multiple linear analysis using SPSS version 17.0. Based on tests conducted feasibility of this model shows a model in this study deserves to be tested. The results of the analysis show that the variable pricing, and distribution channels do not have a significant influence on the variable consumer purchase interest in L'Oreal shampoo products. As for the variable products and promotions have a significant influence on the variable consumer purchase interest in L'Oreal shampoo products. Keywords: Product, Price, Promotion, Distribution Channels, Buying Interest
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PADA PERUSAHAAN INDEKS KOMPAS 100 YANG TERDAFTAR DI BEI PERIODE 2010-2015ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PADA PERUSAHAAN INDEKS KOMPAS 100 YANG TERDAFTAR DI BEI PERIODE 2010-2 B31112005, Widia Sanyorani
Jurnal Manajemen Update Vol 6, No 1 (2017): Jurnal Mahasiswa Manajemen
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Penelitian ini bertujuan untuk menguji faktor yang mempengaruhi struktur modal pada Indeks KOMPAS 100 yang terdaftar di Bursa Efek Indonesia. Struktur modal merupakan perimbangan antara penggunaan modal sendiri dengan penggunaan utang yang berarti berapa besar modal sendiri dan berapa besar utang yang akan digunakan, sehingga dapat menghasilkan struktur modal yang optimal. Mengingat banyaknya faktor yang berpengaruh terhadap struktur modal perusahaan maka penelitian ini akan meneliti pengaruh size growth, struktur aktiva, profitabilitas dan operating leverage terhadap struktur modal pada perusahaan Indeks KOMPAS100 yang terdaftar di Bursa Efek Indonesia periode 2010-2015. Sampel penelitian yang digunakan sebanyak 29 perusahaan Indeks KOMPAS100 yang terdaftar di Bursa Efek Indonesia, dimana metode yang digunakan adalah purposive sampling yaitu suatu metode pengambilan sampel yang mengambil objek dengan kriteria tertentu. Analisis data menggunakan alat analisis uji regresi berganda yang didahului dengan uji asumsi klasik yang terdiri dari uji normalitas, uji multikolinearitas, uji autokorelasi dan uji heteroskedastisitas. Pengujian hipotesa dilakukan dengan menggunakan uji F dan uji t. Hasil analisis data menunjukkan bahwa secara simultan size growth, struktur aktiva, profitabilitas dan operating leverage berpengaruh terhadap struktur modal. Sedangkan secara parsial variabel yang berpengaruh terhadap struktur modal adalah size growth dan profitabilitas  sedangkan variabel struktur aktiva dan operating leverage secara parsial tidak berpengaruh terhadap struktur modal. Besarnya koefisien determinasi (adjusted R square) adalah sebesar 28,4% . Hal ini berarti bahwa 28.4% variabel dependen yaitu struktur modal dapat dijelaskan oleh empat variabel independen yaitu size growth, struktur aktiva, profitabilitas dan operating leverage sedangkan sisanya sebesar 71,6% struktur modal dijelaskan oleh variabel lain diluar model.   Kata Kunci : Size growth, struktur aktiva, profitabilitas, operating leverage, Indeks KOMPAS100
PENGARUH PROFITABILITAS, LEVERAGE, RASIO NILAI PASAR, DAN PERTUMBUHAN TERHADAP NILAI PERUSAHAAN (Studi Empiris Pada Perusahaan-Perusahaan Sub Sektor Property dan Real Estate Yang Terdaftar Di Bursa Efek Indonesia) B1022131062, ENI APRIANI
Jurnal Manajemen Update Vol 6, No 4 (2017): Jurnal Mahasiswa Manajemen
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   Penelitian ini bertujuan untuk mengetahui pengaruh profitabilitas, leverage, rasio nilai pasar dan pertumbuhan terhadap nilai perusahaan pada perusahaan-perusahaan sub sector property dan real estate yang terdaftar di Bursa Efek Indonesia. Populasi dalam penelitian ini sebanyak 49 perusahaan yang tergabung dalam sub sektor property dan real estate yang terdaftar di Bursa Efek Indonesia. Sampel pada penelitian ini sebanyak 33 perusahaan dengan data observasi sebanyak 132 data. Pemelihan sampel dengan metode purposive sampling. Metode analisis penelitian ini menggunakan regresi linear berganda.            Hasil penelitian ini menunjukkan bahwa tidak semua variable bebas berpengaruh signifikan terhadap nilai perusahaan. profitabilitas berpengaruh positif dan signifikan terhadap nilai perusahaan, leverage berpengaruh positif dan signifikan terhadap nilai perusahaan, rasio nilai pasar berpengaruh negatif dan tidak signifikan terhadap nilai perusahaan sedangkan pertumbuhan berpengaruh positif dan tidak signifikan terhadap nilai perusahaan. Kata Kunci : Profitabilitas, Leverage, Rasio Nilai Pasar, Pertumbuhan, Nilai     Perusahaan

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