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Karona Cahya Susena
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JL. Ratu Agung No. 4A, Anggut Bawah, Ratu Samban, Kota Bengkulu
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INDONESIA
Journal of Indonesian Management
Published by Indonesian Journal Publisher
ISSN : 28072405     EISSN : 2807212X     DOI : https://doi.org/10.53697/jim.v1i3
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
The Journal of Indonesian Management (JIM) covers various research approaches, namely: quantitative, qualitative and mixed methods. The Journal of Indonesian Management (JIM) focuses on various themes, topics and aspects of management, strategic management and entrepreneurship, including (but not limited to) the following topics: Human Resource Management, Financial management, Marketing Management, Strategic Management, Organizational behavior, Operation management, Change Management, Sharia Management, Knowledge Management Entrepreneurship, Electronic Business, Capital market.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 617 Documents
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The Influence Of Product Quality, Price And Service On Customer Satisfaction At Lesehan 123 Jamik Bengkulu City Utomo, Kusumo Edo; Susena, Karona Cahya; Yustanti, Nirta Vera
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1378

Abstract

Service or service issues also determine development business in business. Good service and as expected will give satisfaction to consumers. This study aims to determine the effect of product quality, price and service quality on consumer satisfaction at Lesehan Jamik, Bengkulu City. At the present time marketing using product quality improvement, affordable prices and quality service. This study uses quantitative research methods, the population in this study is consumers, through a given questionnaire.The technique in taking the research sample using the accidental sampling technique is a technique of determining a sample based on chance, the sample in this study was 120 customers at Lesehan Jamik 123 Kota Bengkulu. Data collection used instruments in the form of questionnaires and the analytical method used was multiple linear regression, determination test and hypothesis testing. Research Results There is a positive and significant influence between Product Quality on Consumer Satisfaction at Lesehan Jamik Bengkulu City, which means that the better the product quality, the more Customer Satisfaction will be increased. There is a positive and significant influence between price and consumer satisfaction at Lesehan Jamik, Bengkulu City, which means that the affordable price of a product will increase customer satisfaction. There is a positive and significant influence between Service Quality on Customer Satisfaction, which means that the better the service quality, the higher the customer satisfaction. There is a positive and significant influence between Product Quality, Price and Service Quality on Customer Satisfaction that the better the product quality, price and service quality, the more people or consumers talk about the superiority of a product.
In The Midst Of Payment System Digitalization, Why Are There Still MSMEs That Have Not Used QRIS? Rahmawati, Ayu Annisa; Buchdadi , Agung Dharmawan; Siregar, M. Edo Suryawan
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1397

Abstract

This research intends to analyze the reasons that influence MSMEs to be reluctant or not willing to use QRIS. This study uses a qualitative method, with primary data sources collected through online questionnaires. The population in this research were MSMEs in Brebes Regency, Central Java. The samples collected were 53 respondents. The results of this research indicate that the reason with the highest percentage of MSMEs has not used QRIS is that they do not know information about QRIS, the number of consumers who use mobile payments is not large, and they are more comfortable using cash.
The Influence Of Employee Engagement And Job Satisfaction On Employee Performance At Regional Development Planning Agency, Seluma Regency Yulita, Eka Vitri; Soleh , Ahmad; Febliansa , M. Rahman
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1401

Abstract

This study aims to determine the effect of employee engagement and job satisfaction on employee performance at the Regional Development Planning Agency of Seluma Regency. The sample in this study were 122 ASN and honorary employees at the Regional Development Planning Agency of Seluma Regency. Data collection techniques using a questionnaire. The analytical method used is multiple regression analysis, hypothesis testing t and hypothesis testing f.The results of the regression equation, namely the results of the regression equation, namely Y = 8.228 + 0.487X1 + 0.312X2 means that employee engagement and job satisfaction have a positive influence on employee performance at the Regional Development Planning Agency of Seluma Regency. This illustrates that if the employee engagement and job satisfaction variables increase, employee performance will also increase. The result of the determination test is 0.457 or (45.7%). This shows that employee engagement and job satisfaction affect employee performance by 45.7%, while the rest (100 - 45.7% = 54.3%) is explained or influenced by other variables not examined. Employee engagement and job satisfaction jointly have an influence on employee performance at the Regional Development Planning Board of Seluma Regency with a value of Fcount > Ftable (50.020 > 3.07) in line with a significance of 0.000 <0.05. Employee engagement has a positive and significant effect on employee performance at the Regional Development Planning Agency of Seluma Regency, because the tcount is greater than ttable (4.195 > 1.657) with a significance value of 0.000, less than 0.05. Job satisfaction has a positive and significant effect on employee performance at the Regional Development Planning Agency of Seluma Regency, with a tcount greater than ttable (2.970 > 1.657) with a significance value of 0.004, less than 0.05.
Analysis Of Financial Performance At Communication And Informatics Department In Bengkulu Selatan District Lestari, Noni; Soleh, Ahmad; Nasution , Suswati
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1405

Abstract

The performance of government agencies is now in the spotlight with increasing public awareness of the implementation of public administration. Society often views public sector organizations as nests of inefficiency, waste, sources of leakage of funds and institutions that always lose money. The purpose of this study was to determine the financial performance of the Communication and Informatics Service in South Bengkulu Regency.This study uses a quantitative research approach, collecting data using secondary data search, data analysis. The results of this study indicate that the financial performance of the South Bengkulu District Communication and Informatics Service for 2018-2022 based on the degree of decentralization ratio is in the very low category. Then based on the regional financial dependency ratio, experiencing a low level of dependence on the central government in providing transfer funds. Based on the ratio of regional financial independence, experiencing a very low level of independence. Based on the compatibility ratio, namely the ratio of regional financial operating expenditures, experienced a fairly low portion of operating expenditures due to the lack of revenue from the South Bengkulu Regency Communication and Informatics Office.
The Influence Of Work Motivation And Competency On Work Discipline Of Employee at The Ministry of Cooperation, PERINDAG, Tasikmalaya City Gunawan, Moch Tomi; Barlian, Barin; Sutrisna , Arga
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1408

Abstract

This study aims to determine and analyze the influence of work motivation and competence on work discipline of employees at the Cooperative Service Office of UMKM Perindag Kota Tasikmalaya. The method used in this research is descriptive analysis research method with a quantitative approach. With a research sample of 67 (sixty seven) employees of the Tasikmalaya City Cooperative, UMKM, Perindag Office. The data used in this study are secondary data and primary data. The analytical tool used in this study is multiple linear regression using SPSS 25. The results show that work motivation, competence and work discipline have a very good classification for employees of the UMKM Cooperative Office of Industry and Trade. Tasikmalaya City. Based on the results of the research that Work Motivation and Competence simultaneously have a significant effect on the Work Discipline of the employees of the UMKM Cooperative Office of Industry and Trade Tasikmalaya City. Work Motivation Partially has a significant effect on the Work Discipline of the employees of the Cooperative Office of UMKM Industry and Trade Tasikmalaya City. Competence Partially has a significant effect on the Work Discipline of the employees of the Cooperative, UMKM, Industry and Trade Office, Tasikmalaya City.
The efficacy of Climate Change on Sustainability of Supply Chain Management Singh, Gajendra
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1410

Abstract

Natural hazards are the sudden catastrophic events which destructs the economy (Alcántara- Ayala, 2002) and the consequences of the same affects human system, natural environment and built environment (Beekharry, 2015). Climate change is the common disastrous event affecting human societies (Stern Review, 2006). As the change in climate directly affects supply chain management of products (Dasaklis and Pappis, 2013) and the market demand also fluctuates as well due to price competitive environment (Jena and Jog, 2016). Consequently, focus of this research is to analyze the impact of natural disasters on variables mainly supply chain management, precautions taken during disasters, Tourism Industry and market demand of goods and services. By employing exploratory research design with various statistical tools, it comes up with remarkable results and concludes that Supply chain management is considered as critical one as it is more vulnerable towards disasters and gets inefficient resulting into disruptive supply chain networks.
Influence Of Fashion Trend And Promotion On The Purchase Decisions (Survey of Sheika Hijab Shop Consumers) Khoerunnisa, Gita; Fitriadi , Budhi Wahyu; Risana , Dudu
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1411

Abstract

This study aims to determine the effect of fashion trends and promotions simultaneously on purchasing decisions at Sheika Hijab Stores. The influence of fashion trends and promotions partially on purchasing decisions at the Sheika Hijab Store. The method used in this research is analytical descriptive with a quantitative approach. With a research sample of 100 people as respondents to the Sheika Hijab Shop. The data used is primary data. The analytical tool used in this study is multiple linear regression using the SPSS support application version 25. Based on data that has fulfilled the validity test, reliability test and classic assumption test are processed to produce the regression equation as follows: Y = 1750.862 + 0.527 X1 + 0.436 X2. Simultaneously fashion trends and promotions have a significant effect on purchasing decisions with an fcount of 273.244 and a significance level of 0.000. From the calculation of the coefficient of determination, the R Square value is 0.849 or 84.9%. shows the influence of fashion trends and promotions on purchasing decisions and the remaining 15.1% is the influence of other variables outside the variables used in this study. Partially the fashion trend variable has a significant effect on purchasing decisions, as well as the promotion variable partially having a significant effect on purchasing decisions.
The Effect Beauty Vlogger And Lifestyle On Cosmetic Purchase Decision On E-Commerce Shopee (Survey Of University Of Perjuangan Tasikmalaya Female Students) Wandini, Ayu Sri; Askolani, Askolani; Pauzy, Depy Muhamad
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of Beauty Vlogger and Lifestyle on Cosmetic Purchasing Decisions at E-Commerce Shopee. This study uses a survey method with a causality research design. The type of data used is primary data and secondary data, with a sample of 100 respondents from students of the University of Perjuangan Tasikmalaya and using a purposive sampling method. The data analysis tool used is path analysis. The results of the study show that Beauty Vlogger has a positive and significant effect on the lifestyle of female students at the University of Perjuangan, Tasikmalaya. Beauty Vlogger has a positive and significant effect on cosmetic buying decisions on Shopee e-commerce. Lifestyle has a positive and significant effect on cosmetic purchasing decisions on e-commerce Shopee. Beauty Vlogger has a positive and significant effect on cosmetic purchasing decisions on e-commerce Shopee through Lifestyle for Students at the University of Perjuangan, Tasikmalaya.
The Effect Of Taste, Perceived Price And Facilities On Consumer Satisfaction (Survey On Consumers Of Mayasi Café And Resto Asia Plaza Tasikmalaya) Agustin, Silvi; Pauzy, Depy Muhamad; Risana, Dudu
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1419

Abstract

The purpose of this study was to determine and analyze the effect of taste, perceived price and facilities on customer satisfaction at Mayasi Café and Resto Asia Plaza Tasikmalaya. The research method used is descriptive and quantitative through the causality method with a survey approach to 100 respondents who are consumers of Mayasi Café and Resto Asia Plaza Tasikmalaya. The types of data used are primary data and secondary data. The data analysis method used in this study is multiple linear regression analysis. The test results prove that taste, perceived price and facilities have a significant effect simultaneously or partially on customer satisfaction at Mayasi Café and Resto Asia Plaza Tasikmalaya.
Impact Of Electronic Word Of Mouth And Influencer On Buying Decisions (Survey On Skincare Somethinc Consumer Products In The University Environment Of Tasikmalaya) Aulia, Milawatul; Askolani, Askolani; Arisman, Ari
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1420

Abstract

This study aims to determine and analyze the influence of electronic word of mouth and influencers simultaneously and partially on consumer purchasing decisions for Somethinc products in the Universitas Perjuangan Tasikmalaya environment. The method used in this research is descriptive analysis method. The data used in this study are primary data derived from questionnaires that have been distributed to consumers using Something skincare. Data analysis in this study used multiple linear regression analysis, correlation coefficient, and determination coefficient using SPSS version 26 software. The results of this study are that Electronic Word of Mouth has a significant effect on Purchase Decisions. Influencers have a significant effect on purchasing decisions. In the simultaneous test, Electronic Word of Mouth and Influencers have a significant effect on purchasing decisions.  

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