cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Khafidhoh
Contact Email
khafidhoh@insuriponorogo.ac.id
Phone
+62817464208
Journal Mail Official
jcs@insuriponorogo.ac.id
Editorial Address
https://ejournal.insuriponorogo.ac.id/index.php/jcs/about/editorialTeam
Location
Kab. ponorogo,
Jawa timur
INDONESIA
Journal of Communication Studies
Published by Institut Agama Islam Sunan Giri Ponorogo
ISSN : -     EISSN : 27989585     DOI : https://doi.org/10.37680/jcs.v1i2.850
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences
JCS is an academic journal published two times annually (June and December) by Program of Islamic Communication and Broadcasting (KPI), Faculty of Dakwa, published by Sunan Giri Institute of Islamic Studies (INSURI) Ponorogo. This journal publishes original researches in multi concepts, theories, perspectives, paradigms and methodologies on communication studies
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 83 Documents
 5   6   7   8   9 
Implementing Emergency Call Center 112 Based on Communication Strategy in Siak Regency Nindi Manik Setiyani; Anuar Rasyid; Tantri Puspita Yazid
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8761

Abstract

Advances in information technology have encouraged governments to optimize e-government-based public services, including emergency services through Call Center 112. This study aims to analyze the communication strategies of the Siak Regency Communication and Information Agency in implementing Call Center 112 as an emergency service and to identify factors affecting its effectiveness. The research employs a qualitative method with a case study approach. Data were collected through in-depth interviews, participant observation, and documentation, and analyzed using Miles and Huberman’s interactive analysis model with source triangulation to ensure data validity. The results show that communication strategy planning has been carried out systematically and integrated with the Siak Regency Smart City Master Plan. The strategy is implemented through structured service mechanisms and the use of conventional, electronic, digital, and social media to disseminate information to the public. However, the effectiveness of Call Center 112 is still constrained by low public literacy, frequent prank and ghost calls, limited coordination among regional government agencies, and insufficient budget support. Program evaluation indicates that although evaluation mechanisms are supported by data and technology, strengthening communication strategies, improving public digital literacy, and enhancing cross-agency integration remain necessary. This study concludes that effective communication strategies play a vital role in realizing responsive, efficient, and sustainable emergency services.
Crisis Communication Model in Relational Conflicts Between Corporations and Local Communities Putri, Nurfia Devi Friesta
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8888

Abstract

The rejection of PT Indofon’s new factory construction in Taruban Kulon Hamlet reflects a relational crisis triggered by the lack of early socialization and community involvement during the project planning phase. This study aims to analyze and formulate a relevant and applicable crisis communication model for Indofon to strategically and sustainably prevent, respond to, and restore social relations with the local community. The model refers to Situational Crisis Communication Theory (SCCT) and Expectancy Violation Theory (EVT). This research employs a qualitative approach using a case study method. The findings reveal that during the crisis phase, Indofon undertook several efforts to mitigate tensions, including internal communication coordination, formation of a crisis communication team, appointment of a spokesperson, crisis message delivery, strategic meetings with village officials, participatory dialogue (discussion), public commitments and implementation, and evaluation. Based on SCCT, Indofon adopted a rebuild strategy by offering a formal apology (apology strategy) and providing both written and unwritten compensation (compensation strategy). Furthermore, although categorized within the intentional cluster, Indofon also applied an attack the accuser strategy typically found in the victim cluster by confronting parties making negative claims. This study contributes a crisis communication model based on community expectation mapping, consisting of five stages: crisis preparedness, stakeholder mapping, crisis diagnosis, announcement and implementation, and evaluation with contingency planning
Analysis of Islamic Communication Values in the Philosophy of “Poda Na Lima” among the Mandailing Ethnic Community Ramadhani, Suci; Hasibuan, Hamdi Maulana; Rubino
Journal of Communication Studies Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies
Publisher : Program Studi Komunikasi dan Penyiaran Islam, Fakultas Dakwah, Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/jcs.v5i2.8967

Abstract

This study examines the integration of Islamic communication values in the philosophy of Poda Na Lima among the Mandailing ethnic community. In the context of increasing globalization and digital influence, local wisdom plays an important role in preserving ethical and cultural identity. This research aims to analyze how the principles of Poda Na Lima function as a framework for Islamic communication in social, cultural, and spiritual life. This study employs a qualitative approach using library research methods, drawing data from scholarly journals, books, cultural documents, and previous studies related to Islamic communication, Mandailing local wisdom, and Poda Na Lima. The data were analyzed through descriptive-analytical techniques by interpreting the philosophical meanings of Poda Na Lima and their relevance to Islamic communication principles. The findings reveal that the five elements of Poda Na Lima Paias Rohamu, Paias Pamatangmu, Paias Parabitonmu, Paias Bagasmu, and Paias Pakaranganmu represent a holistic ethical system that integrates verbal and nonverbal communication, personal integrity, social harmony, and environmental responsibility. These values correspond closely with Qur’anic teachings on purification, truthful speech, mutual respect, deliberation, and stewardship of the environment. The study concludes that Poda Na Lima serves as a culturally embedded model of Islamic communication that strengthens interpersonal relationships, reinforces social cohesion, and sustains moral values within the Mandailing community in the modern era

Page 9 of 9 | Total Record : 83

 5   6   7   8   9 

Filter by Year

2021 2025


Reset
Filter By Issues
All Issue Vol. 5 No. 2 (2025): JCS: Journal of Communication Studies Vol. 5 No. 1 (2025): JCS: Journal of Communication Studies Vol 5 No 1 (2025): JCS: Journal of Communication Studies Vol 4 No 2 (2024): JCS: Journal of Communication Studies Vol. 4 No. 2 (2024): JCS: Journal of Communication Studies Vol. 4 No. 1 (2024): JCS: Journal of Communication Studies Vol 4 No 1 (2024): JCS: Journal of Communication Studies Vol 3 No 2 (2023): JCS: Journal of Communication Studies Vol. 3 No. 2 (2023): JCS: Journal of Communication Studies Vol 3 No 1 (2023): JCS: Journal of Communication Studies Vol 2 No 2 (2022): JCS: Journal of Communication Studies Vol 2 No 1 (2022): JCS: Journal of Communication Studies Vol 1 No 01 (2021): JCS: Journal of Communication Studies Vol 1 No 2 (2021): JCS: Journal of Communication Studies More Issue