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Novita Maulida Ikmal
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Governance: Jurnal Kebijakan dan Manajemen Publik
Published by Universitas Wijaya Putra Surabaya
ISSN : 20866674     EISSN : 26860600     DOI : https://doi.org/10.38156/governancejkmp.v11i1
Core Subject : Social,
Social Sciences
Jurnal ini ditujukan sebagai media akademik yang menyajikan tulisan-tulisan ilmiah hasil penelitian dan kajian teoritik di bidang Administrasi Negara, Kebijakan Publik, Pelayanan Publik, dan Manajemen Sektor Publik.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 7 Documents
 1 
Search results for , issue "Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK" : 7 Documents clear
Deregulasi Dan Debirokrasi Pelayanan Publik: Strategi Dan Langkah Untuk Meningkatkan Mutu Pelayanan Publik Di Kabupaten / Kota Sutardji Sutardji
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (398.73 KB) | DOI: 10.38156/gjkmp.v1i1.17

Abstract

This paper discusses the need for deregulation and debureaucratization to improve the quality of public services. Deregulation and debureaucratization in public service, which is basically a part of the public administration reform is needed to improve the performance of bureaucracy to be more effective, efficient and competitive. So that will be spurred to further enhance community participation and initiative in the process of national and regional development. In this paper offers two strategies, namely "integration strategy" for public service based on the Kabupaten (region) and "Decentralization Strategy" for public services based on the Kecamatan (district) level.
Kepemimpinan dan Inovasi Sektor Publik: Kunci Sukses Otonomi Daerah Jurnal Governance Jurnal Kebijakan & Manajemen Publik; Falih Suaedi
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (515.278 KB) | DOI: 10.38156/gjkmp.v1i1.18

Abstract

Some successes stories of local government in the autonomy era, has proven urged by the courage of leader to make and apply innovations strategies. Keep in mind here is that not all changes are innovations, when the changes made an impact even less favorable for society and government. The role of leader is to determine the existence of innovation and organiza-tional change processes. But innovations and changes will not be run effectively when not supported by the parties affected by these changes both internal and external. In facts, there are many local governments that are still managed under the old pattern, that more advanced the power orientation and less put forward the spirit of public services orientation. Public managers who are committed and really want to realize these commitments are the souls that entrepreneurs seize opportunities as well as weaknesses smartly and follow them with prob-lem solving actions-oriented and increasing outputs. These leaders seem to become really agent of change and transformative leader.
Membangun Alternatif Standar Dalam Peningkatan Kualitas Pelayanan Publik Jurnal Governance Jurnal Kebijakan & Manajemen Publik; DWI WAHYU PRASETYONO
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (424.313 KB) | DOI: 10.38156/gjkmp.v1i1.19

Abstract

Public services is one of the citizen’s necessity must have been fulfilled by the government. To do this job getting done, government in the reformation era must change the old paradigm ‘wishing services’ become ‘to provide services’ for citizens, and government must keep better quality for the public services. To increase the quality of public services is purpose to decreasing or terminating the real phenomenon of gap of services in Indonesia’s bureaucracy. Public services in Indonesian’s reformation era must suitable with public service in other countries, it is must be concerned and focused about a standard services principals and the qualities can be measured by using certain defice standards. So that citizens can using public services in many aspects, and to increase their participation to formulate or arranging of public policy or services programs in the future.
Dilema Pemenuhan Kebutuhan Pengguna Layanan dalam Praktek Pelayanan Publik Jurnal Governance Jurnal Kebijakan & Manajemen Publik; SRI ROEKMINIATI
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (277.239 KB) | DOI: 10.38156/gjkmp.v1i1.20

Abstract

Improving the quality of service is one of the crucial issues in the implementation of management, both in public sector management and private sector. The persistently high level of service user complaints shows that the government as public organizations are still not fully able to create a system acceptable service in the eyes of the people. Along with this there are several government programs related to the fulfillment of public service but not in accordance with the needs of the community or in its implementation still have many problems. This is a dilemma that needs to be assessed and sought alternative solutions. Such circumstances make the community as users of public services to be not satisfied, so that people are reluctant to take care of everything related to government bureaucracy. Next community finding shortcuts in a way violating the existing rules, this is where the process of corruption, collution, and nepotism begins. Services become commodities that are bought and sold by the apparatus to enrich themselves, bargaining occurs in the provision of services to the community that should have a duty and responsibility.
Implementasi SAMSAT Delivery Service dalam Meningkatkan Kualitas Pelayanan Publik Jurnal Governance Jurnal Kebijakan & Manajemen Publik; PUTU ADITYA FERDIAN ARIAWANTARA
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.429 KB) | DOI: 10.38156/gjkmp.v1i1.21

Abstract

Public administration have important task to provide public services in any sectors, to collect taxes from citizens, and other services to fulfill any citizens needed based on institutional law. Based on the values that make it easy for citizens in paying taxes, then the paradigm shift that emerged in the era of bureaucratic reform, particularly in order to improve the quality of public services in Indonesia is "bureaucrats should be able to serve", not to "receive services from the citizen ". To implementing the public services, SAMSAT East Java Province tried to made a new benchmarking strategy to increase the quality of public services itself. It called SAMSAT Delivery Service to made an easy way to collect automotive tax from citizens. SAMSAT Delivery Service is a breakthrough in service tax payment vehicle, which uses the values applied by the ministry in the private sector.This service is one of many superior service in SAMSAT East Java Province and an example project of public administration operational task in Indonesia.
Penganggaran Sekolah Berbasis Kinerja (Studi Kasus Pada SMP Negeri 30 Medokan Semampir, Kecamatan Sukolilo, Surabaya) Jurnal Governance Jurnal Kebijakan & Manajemen Publik; SUPRIYANTO SUPRIYANTO
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.013 KB) | DOI: 10.38156/gjkmp.v1i1.22

Abstract

Budgeting is very important activity to make organization (public or private) to obtain it goals better, faster, and fulfilling the hope from all people inside. This research purpose to looking how far the formulation process of Performance Based Budgeting in SMPN 30 Surabaya and any impact factors inside them. Budgeting measurement by using performance indicators is, input, output, efficiency, and outcome. The impact factors has been looked from external environments, vision, and mission.
STUDI IMPLEMENTASI KEBIJAKAN STANDAR PELAYANAN MINIMAL PENDIDIKAN (Studi Pada SDN Di Wilayah Kelurahan Lamekongga Kecamatan Wundulako Kabupaten Kolaka) Jurnal Governance Jurnal Kebijakan & Manajemen Publik; MUH. ZAENAL AM.
Governance, JKMP (Governance, Jurnal Kebijakan & Manajemen Publik) Vol 1 No 1 (2010): JURNAL KEBIJAKAN DAN MANAJEMEN PUBLIK
Publisher : FISIP UWP

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.031 KB) | DOI: 10.38156/gjkmp.v1i1.23

Abstract

Autonomy and decentralization policy of education of course very suitable with democratic principles, but which we have to concern is whether local government can provide educational services with the adequate quality. It is important to note because of the inproportionale ability condition between each local governments. Referring to this matter, The Minister of National Education have made decision number 053 year 2001 concerning guidance compilation of Minimum service standard for Elementary educational and Middle school management. Execution of this standard in the regional sub-district Lamekongga have been well done. There are at least four factors affecting namely communications, resource, disposition, and structure of bureaucracy.

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