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BISMA (Bisnis dan Manajemen)
Published by Universitas Negeri Surabaya
ISSN : 19797192     EISSN : 25497790     DOI : BISMA (Bisnis dan Manajemen)
Core Subject : Social,
Social Sciences
BISMA (Bisnis dan Manajemen) is a peer-reviewed and open access platform which focuses on business, management, and entrepreneurship. The aim of BISMA is to be a authoritative source of information on it’s focuses. The scope of BISMA are but not strictly limited to: strategic management, good corporate governance, business ethics, financial management, marketing management, human resource management, operational management, entrepreneurship, and small and medium entreprise
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 249 Documents
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Unveiling the key drivers of effective e-procurement in local government: a mixed-method analysis Prasetyo, Deddy; Ambarwati, Rita
BISMA (Bisnis dan Manajemen) Vol. 18 No. 1 (2025)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n1.p113-130

Abstract

Electronic procurement (e-procurement) based on e-procurement quality dimensions. In this unique case, the realisation of electronically conducted procurement has shown a declining trend over the past five years. Adopting a mixed-methods approach that combines qualitative interviews and quantitative surveys with 200 respondents, this research analyses the quality dimensions of e-procurement services and their effects on procurement outcomes. Data processing was carried out using the SPSS Version 29.0 software application, starting from validity, reliability and factor analysis tests. The findings reveal a new variable as a factor influencing the performance and quality of e-procurement, namely the regulatory variable. The results of the factor analysis tests indicate that regulatory factors, with variable indicators, include regulations that support the integration of electronic procurement with the financial system, laws that enable the formulation of price standards relevant to e-catalogues, and regulations that facilitate the development of price standards. Training is also a strategic issue that has been found to have a significant influence on the quality. The implication is that users, in this case, must pay attention to the formation of the first factor, especially to the training and regulation factors.
Consumer perceptions of brand authenticity: a review of purpose-washing phenomena in branding Rihhadata Aisy; Mohammad Iqbal; Anni Rahimah
BISMA (Bisnis dan Manajemen) Vol. 18 No. 1 (2025)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n1.p35-65

Abstract

In recent years, brands have increasingly adopted value-driven marketing strategies by aligning themselves with social causes such as environmental sustainability, gender equality, and other human rights issues. However, many brands have been criticised for engaging in purpose-washing, superficially promoting social values without genuine commitment, threatening consumer trust and perceptions of brand authenticity. This study explores how purpose-washing practices—including greenwashing, femwashing, rainbowwashing, and wokewashing—shape consumer perceptions of brand authenticity. Using a Systematic Literature Review (SLR) approach, this research synthesises findings from articles published between 2020 and 2025. The review identifies key antecedents of authenticity perception, such as message clarity, cause–brand fit, communication strategies, psychological connection, and perceived sincerity. It also maps the theoretical frameworks used such as Attribution Theory, Congruence Theory, and Construal Level Theory and highlights the psychological and behavioural outcomes associated with perceived authenticity, ranging from positive attitudes and loyalty to skepticism, backlash, and brand avoidance. The results indicate that brand authenticity is crucial in influencing how consumers react to value-driven campaigns, and that any misalignment between a brand’s messaging and its actual practices tends to provoke perceptions of hypocrisy. This study concludes that authentic communication and ethical consistency are essential for maintaining trust in brand activism. The research offers practical implications for marketers, emphasising the importance of transparency and long-term alignment with social values. It also provides a foundation for future empirical studies examining the complex relationship between authenticity, ethics, and consumer behaviour in branding.
Indonesia’s young consumers’ green purchase intention: understanding the effect of price sensitivity & knowledge Saragi, Edwardo Yeremia
BISMA (Bisnis dan Manajemen) Vol. 18 No. 1 (2025)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n1.p1-34

Abstract

The global plastic waste crisis is escalating, with Indonesia as a major contributor due to high consumption and weak waste management. Eco-friendly bottled mineral water made from recycled materials offers a sustainable option targeting Millennials and Gen Z, who show strong potential for adopting green products. However, gaps between attitudes and purchase intentions remain, requiring investigation into the roles of perceived value, knowledge, and price sensitivity. This study examines the effects of green perceived value (five dimensions), perceived knowledge, attitude, subjective norm, trust, and price sensitivity on green purchase intention, with price sensitivity as a moderator. Based on 504 respondents analysed using PLS-SEM, perceived knowledge significantly influences green perceived value, attitude, and trust. All green perceived value dimensions contribute strongly to the construct. Attitude, subjective norm, and trust positively affect green purchase intention, with attitude and trust as dominant factors. Price sensitivity reduces purchase intention, weakens the effect of subjective norm, but does not alter the attitude–purchase intention link. These findings suggest that personal evaluations and trust remain stable drivers, while social norms are more vulnerable to price pressures.
Modelling digital capability as a game changer to enhance SME’s performance Mudzakkir, Mohammad Fakhruddin; Pujianto, Wahyu Eko; Al-Mekhlafi, Al-Baraa Abdulrahman; Fernandez, Dahlia; Paraswati, Ajeng Dyah
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p252-281

Abstract

Digital technology can help industries face competition, particularly play a vital role in improving SMEs' performance. This study aims to investigate the relationship between digital leadership and SMEs' performance by examining digital capabilities, with a focus on the crucial roles of digital and innovation capabilities as mediators and entrepreneur orientation as a moderator. A survey technique was employed to identify Small and Medium Enterprises (SMEs) in East Java. A total of 205 responses were collected and designed using Likert scale and the data were analysed using PLS-SEM. The results indicate that digital leadership influences digital capability, which in turn influences SMEs performance. Additionally, innovation capability influences both digital leadership and SMEs performance. In addition, entrepreneur orientation cannot moderate the relationship between innovation capability and SMEs performance. However, entrepreneur orientation is able to mediate the relationship between digital capability and SMEs performance. This study considers among first studies addressing these critical relationships in this sector. Therefore, this study determines how leaders determine the ways to achieve improved SMEs performance. Ultimately, this study provides evidence of the importance of digital and innovation capabilities for competitiveness.
Sentiment investor, catering incentives, corruption, COVID-19, and dividend policy Nuansari, Shindy Dwita; Tandelilin, Eduardus; Hayatiningsih, Nur; Wihara, Dhiyan Septa; Ratnanto, Sigit; Sari, Silvia Waning Hiyun Puspita
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p282-303

Abstract

This study examines how corporate dividend policies are shaped by investor sentiment and behavioral factors through dividend catering theory during the COVID-19 period. Using panel data from 31 countries over 2018–2022, this study applies a quantitative approach with the SYS-GMM estimation method. The results show that catering incentives positively affect dividends in low investor sentiment conditions but negatively in high sentiment conditions. This effect becomes stronger during the COVID-19 pandemic, particularly when sentiment is low. In addition, corruption levels amplify the impact of catering incentives on dividend policy depending on investor sentiment. This study contributes by highlighting the interaction between investor sentiment, crisis conditions, and institutional environment in determining dividend decisions, offering insights for firms seeking to maintain value under changing market conditions.
Managing conflict in semi-military public organizations: the role of emotional intelligence, digital communication skills, mindfulness, and resilience Nurfaizal, Yusmedi; Khafidin, Zaenal
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p184-204

Abstract

This study examines the influence of emotional intelligence and digital communication competence on conflict management styles in semi-military public organizations, with workplace mindfulness as a mediator and psychological resilience as a moderator. A quantitative survey was conducted among Civil Service Police Unit officers in four regencies in Central Java from February to March 2025. Data were analyzed using Partial Least Squares Structural Equation Modeling. The findings show that emotional intelligence and digital communication competence significantly affect conflict management styles, both directly and indirectly via workplace mindfulness. Psychological resilience strengthens the positive relationship between mindfulness and conflict behavior. These results emphasize the need to develop integrated competencies in emotional regulation, digital communication, and mental resilience. The study contributes a moderated mediation model relevant to hierarchical and high-stress public organizations, with implications for competency-based training and HR policies in Indonesia’s decentralized governance context.
Cryptocurrency investment adoption: an analysis of Indodax application acceptance using UTAUT2 Wulansari, Anita; Alisia, Raffi Abdillah Putra; Rahmawati, Rafika
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p159-183

Abstract

This study examines the determinants of cryptocurrency investment adoption through the Indodax application by extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). Specifically, it investigates the mediating role of performance expectancy in linking effort expectancy and trust to behavioral intention. Data were collected from 417 Indodax users in Indonesia and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that performance expectancy significantly influences behavioral intention, while effort expectancy and trust do not have significant direct effects. However, both variables indirectly influence behavioral intention through performance expectancy. This indicates that users prioritize expected benefits over ease of use and trust when making investment decisions in high-risk environments. This study extends UTAUT2 by demonstrating that, in high-risk fintech contexts, adoption behavior follows an indirect and sequential cognitive evaluation process. It provides empirical evidence from the Indonesian cryptocurrency market and highlights the conditional applicability of UTAUT2 in emerging digital investment ecosystems.
Market knowledge as a driver of SME digital marketing success in enhancing business performance Rahman, Sarli
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p205-225

Abstract

This study examines the role of market knowledge in shaping the effectiveness of digital content marketing and social media strategies in Indonesian SMEs. While previous research has linked both market knowledge and digital marketing to business performance, their interaction is still under-researched, especially in emerging markets. Using empirical data from 370 SMEs and utilising PLS-SEM as a data analysis technique, the study shows that market knowledge alone does not directly improve performance and can even have a negative impact if it is not translated into actionable marketing practises. The findings highlight digital content and social media marketing as critical facilitators that convert knowledge into measurable results.
Remote leadership in public sector: a systematic review and future research directions Solichah, Sinta Fanidatus; Nadia, Fiona Niska Dinda
BISMA (Bisnis dan Manajemen) Vol. 18 No. 2 (2026)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v18n2.p226-251

Abstract

The purpose of this article is to comprehensively review the existing research on remote leadership, especially in the public sector. This study highlights the main problems with previous research findings on remote leadership based on theoretical approaches, methods, antecedents and consequences on the effectiveness of public sector organizations. This study adopted a systematic literature review (SLR) approach based on Tranfield et al. (2003) and PRISMA guidelines by analysing 12 high-quality articles indexed in Scopus from 2016 to 2025. The findings focus on antecedents, mediators, moderators, and consequences of remote leadership, resulting in an integrative conceptual framework. The study reveals that remote leadership effectiveness is strongly influenced by digital competence, trust-building, and transformational leadership behaviours. Furthermore, this study identifies critical research gaps, particularly the limited focus on public sector organisations and non-Western contexts. In addition, the findings that remote leadership is a new leadership approach that uses few theoretical sources in defining the concept of remote leadership. The study contributes by offering a structured multi-level framework and proposing future research directions. Practical implications emphasize the need for digital leadership capability development and organizational readiness in virtual environments.

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