cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Trias Madanika Kusumaningrum
Contact Email
triaskusumaningrum@unesa.ac.id
Phone
+6282220117476
Journal Mail Official
jurnalbisma@unesa.ac.id
Editorial Address
G1 Building Floor 2 Journal Room Faculty of Economics and Business Universitas Negeri Surabaya Campus Ketintang Surabaya 60231
Location
Kota surabaya,
Jawa timur
INDONESIA
BISMA (Bisnis dan Manajemen)
Published by Universitas Negeri Surabaya
ISSN : 19797192     EISSN : 25497790     DOI : BISMA (Bisnis dan Manajemen)
Core Subject : Social,
Social Sciences
BISMA (Bisnis dan Manajemen) is a peer-reviewed and open access platform which focuses on business, management, and entrepreneurship. The aim of BISMA is to be a authoritative source of information on it’s focuses. The scope of BISMA are but not strictly limited to: strategic management, good corporate governance, business ethics, financial management, marketing management, human resource management, operational management, entrepreneurship, and small and medium entreprise
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 243 Documents
 20   21   22   23   24 
Understanding how customers shape purchase decisions in the e-commerce marketplace Fatmawati, Indah; Abiyyu Fathin, Abid; Jaroenwanit, Pensri
BISMA (Bisnis dan Manajemen) Vol. 15 No. 2 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n2.p229-254

Abstract

Consumer preferences for online purchases are increasing during the pandemic. This paper aims to understand how customers perceive their values regarding online shopping. Our study hypothesized that website design attractiveness, e-commerce marketplace reputation, and perceived ease of transaction are the predictors for customer-perceived value, influencing the online purchase decision. This study employs a survey with a total sample of 225 respondents of Indonesian marketplace consumers. Data is gathered through the distribution of Google-forms questionnaires and analyzed using the Structural Equation Modelling (SEM) method. The findings revealed a significant direct relationship between the website's design attractiveness, e-commerce marketplace reputation, and perceived ease of transaction with the customer's perceived value and between perceived value and the purchase decision. This study also found mediation effects of perceived value on the relationships between website design attractiveness and e-commerce marketplace reputation on online purchase decisions. Considering the importance of website design attractiveness, e-commerce marketplace reputation, perceived ease of transaction on customer-perceived value, and the role of customer-perceived value on online purchase decisions, this study recommends companies to strengthen their marketing strategies related to those three predictors of customer-perceived value. A good perceived value is expected to increase customers' online purchasing probability.    
Transformational leadership, organisational climate, and internal locus of control on innovative work behaviour in hospitality sector of rural area Byantara, Rizq Adyatama; Qamari, Ika Nurul; Md Saad, Mohd Shamsuri
BISMA (Bisnis dan Manajemen) Vol. 15 No. 2 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n2.p119-138

Abstract

Studying innovative work behaviour in the Industrial Age 4.0 is an interesting research issue. Using an internal locus of control as a moderator, this study seeks to understand how transformational leadership and organisational climate might promote innovative work behaviour. One hundred and twenty-five respondents participated in this quantitative research, where they were selected based on a purposive sampling method. A cross-sectional survey was conducted to collect the data utilising established instruments looking into the perspectives of the respondents about transformational leadership, organisational climate, innovative work behaviour, and internal locus of control. Data analyses were conducted using SPSS 24 version, where descriptive and inferential analyses, multiple linear analysis and moderated regression analysis (MRA) were undertaken. Based on the analysis, the study's results showed that transformational leadership has a negative and small impact on innovative work behaviour. Organisational climate and internal locus of control were found to positively and moderately impact innovative work behaviour. However, the internal locus of control is needed to moderate the impact of transformational leadership on innovative work behaviour. Based on these results, the hotel industry needs to consider transformational leadership attitudes to create innovative behaviour in human resources, especially in this industry. In addition, it is hoped that future research in this area can be focused on different types of job and gender to produce even better results.
Can leaders, teamwork, and technological capability boost Indonesian bankers' performance? Kusumaningrum, Reny; Santoso, Adi; Kristyana, Naning
BISMA (Bisnis dan Manajemen) Vol. 15 No. 2 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n2.p210-228

Abstract

This research aims to find out the effect of technology capability, leadership support, and teamwork support on employee performance in Indonesian banking sector. The number of samples in this study was 300 bank employees. Data collection uses a questionnaire that is distributed online using Google Forms. Data measurement uses a five-point Likert scale and data processing uses Structural Equation Modelling (SEM). This study found that leadership support has no significant effect on employee performance, while technology capability and teamwork support significantly affect employee performance. Based on the research results, banking companies must focus on improving employee performance, such as increasing employee capabilities and creating a healthy environment for employees to improve and be comparable to increasing company performance in achieving goals. The managerial implication of this study suggests team leaders improve performance by empowering employees, communicating a vision that motivates employees to work harder, and clarifying goals, roles, and rewards. At the supervisory level, a team leader may boost team performance by understanding employee needs, providing support, and building confidence.
The resilience of youth entrepreneur: the role of social capital, financial literacy, and emotional intelligence on SMEs’ performance in Indonesia Worokinasih, Saparila; Nuzula, Nila Firdausi; Damayanti, Cacik Rut; Sirivanh, Thongvanh
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p1-27

Abstract

This paper aims to investigate factors that contribute to strengthening the business performance of youth entrepreneurs. Based on the Resource-Based Theory (RBV), this study examines the social capital, financial literacy, and emotional intelligence of small and medium-sized business (SME) youth owners' effect on business performance. The link between the variables is evaluated using the Partial Least Square – Structural Equation Modelling (PLS-SEM). The findings demonstrated that youth entrepreneurs' social capital and financial literacy positively and significantly affect emotional intelligence. At the same time, SME performance was directly influenced by the youth owner's emotional intelligence. Based on the research, SME youth owners are urged to strengthen their emotional intelligence to make prudent business choices that would significantly enhance their firm's success. Also, maintaining the relationship and upgrading their financial literacy could indirectly enhance business performance. Managers in SMEs must understand the link between social capital, financial literacy, and emotional intelligence to improve performance. Cultivating strong business networks and relationships, ensuring sound financial practices, and fostering emotionally intelligent leadership can drive stronger business performance and maintain a competitive advantage.
The effect of ESG performance on stock price volatility: A study of emerging markets in Asia Kurniawan, Marlina; Husodo, Zaäfri Ananto
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p28-46

Abstract

This study aims to investigate the influence of Environmental, Social, and Governance (ESG) on the volatility of stock prices for public firms in emerging Asia. This study uses the selection of ESG score data and employs multiple regression, dummy variables, and Difference-in-Differences (DID) models using Coronavirus Disease 2019 (COVID-19), an exogenous event. This study uses two periods to compare the volatility of stock prices before and after COVID-19, which are 2020 and 2021. Meanwhile, this study examines the volatility of a firm based on its ESG performance over one year. Therefore, this study uses the ESG score in 2019 and 2020. There are three findings from this study. First, this study indicates that firms with higher ESG performance have less volatility than firms with lower ESG performance. Second, the findings indicate that higher ESG performance, as opposed to lower ESG performance, mitigates the increase in stock price volatility caused by the COVID-19 shock. Third, ESG performance helps to stabilise stock prices. The analysis of the effect of ESG performance on the volatility of stock prices in this article is supported by new empirical data, which also includes suggestions for businesses and investors. This research has several implications. First, the study implies that firms can enhance profitability by actively improving their ESG performance through initiatives like renewable energy adoption, equitable wages, and strong governance practices. Second, investors are also encouraged to prioritise firms with robust ESG performance.
Ethical leadership and job satisfaction: extending the dual mediation mechanism Udin, Udin; Nurfitri, Dini; Shaikh, Mohsin
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p47-66

Abstract

Ethical leadership is crucial for the success and sustainability of modern organisation s. Therefore, this study aims to explore and investigate the effect of ethical leadership on job satisfaction. Additionally, this study investigates the mediating roles of work stress and work-life balance (WLB) in the relationship between ethical leadership and job satisfaction. Using a cross-sectional design and self-administered questionnaire, the data are collected from 110 employees working in the private hospital in Indonesia and analysed utilising Structural Equation Modeling (SEM) with SmartPLS 3.2 software. The results show that ethical leadership is positively related to WLB as well as job satisfaction, and negatively to work stress. In addition, WLB positively affects job satisfaction, whereas work stress has no significant effect. Given indirect relationships and, more specifically, the findings indicate that WLB fully mediates the effect of ethical leadership on job satisfaction. The findings of this study provide practical implications that ethical leadership supports and empowers employees to experiment and try new things for happiness at work and in their personal lives. This implies that the leader’s concern reinforces a sense of belonging and increases job satisfaction.
The promise of blockchain: analysing potentials and barriers in supply chain management Sinniati, Sinniati; Darma, Gede Sri
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p87-114

Abstract

This study explored the potential and barriers to implementing blockchain technology in Supply Chain Management (SCM). The purpose of the research was to determine the potential of implementing blockchain technology to enhance SCM performance, identify the challenges faced in implementing blockchain in SCM, and understand the constraints and obstacles that need to be overcome for successful implementation. The research method applied was a Systematic Literature Review (SLR) using the PRISMA protocol and the PICOC framework, with 73 papers collected from 2018 to June 2023. The study identified blockchain's potential to revolutionise SCM by enhancing traceability, transparency, efficiency, trust, and security. It also found that blockchain could support sustainability and anti-counterfeiting efforts. However, significant barriers exist, including technological challenges like immaturity, complexity, and scalability issues, as well as organisational and environmental hurdles such as lack of knowledge, high costs, and insufficient government regulation. To fully realise blockchain's benefits in SCM, stakeholders must address these barriers through targeted investments, fostering industry-wide collaboration, and establishing clear regulatory frameworks.
Establishing collaboration and knowledge sharing as a fear of missing out response in improving tourist travel agency innovation performance Hamdan, Hamdan; Yuliantini, Tine; Raharja, Indra; Samudro, Amzad; Ali, Hapzi
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p115-143

Abstract

The FoMO phenomenon usually occurs in individual behaviour on social media. However, recent research in the industrial context has investigated anxiety, fear of being left behind, fear of losing market advantage, and fear of losing competitiveness. This reinforces the still rare term FoMO as an important antecedent of business performance. Highlighting FoMO, as prior research has been limited, is the best way to fill the gap. As a result, an exploratory approach is used, and selecting the SEM-PLS analysis method is the right approach because it is predictive. The results of this study reveal that both direct and indirect effects between FoMO, intention to collaborate, intention to share knowledge, and innovation performance can be accepted and justified empirically. In addition, the mediator of the intention to collaborate is the one that contributes the most to influencing FoMO on the intention to share knowledge. Afterward, the mediator from the intention to share knowledge influences the intention to collaborate on innovation performance. This study confirms that the FoMO concept embedded in the minds of travel agency entrepreneurs is meaningful for success towards competitive innovation performance through the intention to collaborate and share knowledge.
Strengthening relationship marketing model through antecedents and consequences of customer e-trust in e-commerce Asakdiyah, Salamatun; Ismanto, Deny; Bonaga, Jason Keith
BISMA (Bisnis dan Manajemen) Vol. 16 No. 1 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n1.p67-86

Abstract

E-commerce, or internet purchasing, has become more competitive as technology advances. This research aims to develop a relationship marketing model based on the causes and effects of e-trust among online shoppers. E-service quality and e-satisfaction are two factors that contribute to a company gaining their trust online. Meanwhile, e-commitment from customers follows on the heels of e-trust. Purposive sampling was used to choose 200 e-commerce users. This research used Partial Least Square (PLS) for data analysis. According to the findings, e-trust is affected by how satisfied and pleased clients are with the services they get online. E-service quality affects e-satisfaction, which in turn affects e-satisfaction and customers’ e-commitment. However, e-trust may also mediate the effects of e-service quality and e-satisfaction on e-commitment. E-satisfaction acts as a mediator between the effects of e-service quality on customers’ e-trust and e-commitment. These results show that customers’ e-trust is important in strengthening the influence of e-service quality and e-satisfaction on customers’ e-commitment. Likewise, e-satisfaction has an important role in strengthening the influence of e-service quality on e-trust and e-commitment. These findings prove that relationship marketing can be strengthened through the antecedents and consequences of customers’ e-trust to support and strengthen the achievement of e-commerce’s competitive advantage. Managers must create a strategy that integrates e-service quality, satisfaction, trust, and commitment to deliver a holistic customer experience. By prioritising these factors, managers can drive higher customer retention, loyalty, and ultimately, long-term business success in the online marketplace.
Management control systems package, corporate governance, and SME’s performance in the context of Malaysia Tyasari, Irma; Arshad, Imran; Setiyowati, Supami Wahyu
BISMA (Bisnis dan Manajemen) Vol. 16 No. 2 (2024)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v16n2.p261-296

Abstract

This research aims to empirically explore the extent to which organisational learning and product innovation explain the relationship between Management Control System (MCS) package, corporate governance, and organisational performance. This research used cluster sampling for data collection. Collected data from 369 managers/owners of small and medium enterprises (SMEs) in Malaysia were used to run partial least square (PLS) regression models and test research hypotheses. The deductive reasoning method is used to develop the theoretical framework. MCS package and corporate governance are positively associated with product innovation and organisational learning. The results reveal that MCS package, corporate governance, organisational learning, and product innovation are positively associated with organisational performance. Organisational learning and product innovation significantly mediate the MCS package, corporate governance, and organisational performance. This research signifies that SMEs managers/owners in Malaysia that MCS package, corporate governance, organisational learning, and product innovation significantly determine organisational performance. In order to boost its performance, they may consider financial and non-financial aspects. The Malaysian government uses the outcomes of this research for the betterment of SMEs in Malaysia.

Page 22 of 25 | Total Record : 243

 20   21   22   23   24 

Filter by Year

2017 2025


Reset
Filter By Issues
All Issue Vol. 18 No. 1 (2025) Vol. 17 No. 2 (2025) Vol. 17 No. 1 (2024) Vol. 16 No. 2 (2024) Vol. 16 No. 1 (2023) Vol. 15 No. 2 (2023) Vol. 15 No. 1 (2022) Vol. 14 No. 2 (2022) Vol. 14 No. 1 (2021) Vol. 13 No. 2 (2021) Vol. 13 No. 1 (2020) Vol. 12 No. 2 (2020) Vol. 12 No. 1 (2019) Vol. 11 No. 2 (2019) Vol. 11 No. 1 (2018) Vol. 10 No. 2 (2018) Vol. 9 No. 2 (2017) Vol. 9 No. 1 (2016) Vol. 8 No. 2 (2016) Vol. 8 No. 1 (2015) Vol. 7 No. 2 (2015) Vol. 7 No. 1 (2014) Vol. 6 No. 2 (2014) Vol. 6 No. 1 (2013) Vol. 5 No. 2 (2013) Vol. 5 No. 1 (2012) Vol. 4 No. 2 (2012) Vol. 4 No. 1 (2011) Vol. 3 No. 2 (2011) Vol. 3 No. 1 (2010) Vol. 2 No. 2 (2010) Vol. 2 No. 1 (2009) Vol. 1 No. 2 (2009) Vol. 1 No. 1 (2008) Vol. 10 No. 1 (2017) More Issue