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Febrika Yogie Hermanto
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Education of Office Administration, Faculty of Economics and Business, Universitas Negeri Surabaya Ketintang Street, Ketintang, Gayungan, Surabaya City, East Java 60231
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Journal of Office Administration : Education and Practice
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 27971139     DOI : https://doi.org/10.26740/joaep.v2n1
Core Subject : Education, Social,
Education Social Sciences
Journal of Office Administration: Education and Practice, published in May, August, and November, is a peer-reviewed journal that is managed by the Department of Education of Office Administration, Faculty of Economics, Universitas Negeri Surabaya. This Journal aims to help researchers publish their papers, from their study, for a wider audience. This journal focuses on office administration research, in education and practice, by all approaches that can be responsible for their study. The scope and focus of this journal are related to the research in the office administration studies, in education and practice, such as Office Administration, Management, Communication, Organization, Technology, Simulation, and Innovation, also in Curriculum, Learning, Educational Policies, and Learning Material of Office Administration.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 6 Documents
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Search results for , issue "Vol. 3 No. 2 (2023): August" : 6 Documents clear
The Use of Quizizz: Classroom Action Research on Financial Transaction Materials Ainiyah, Nur
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p139-151

Abstract

In this study, researchers want to prove whether the use of Quizizz and Learning Videos and Zoom Meetings which are equipped with Online Assessments Using Google Form can improve the learning outcomes of Recording Financial Transactions for Students of eleventh-grade Automation and Office Management Program of Vocational High School 1 Surabaya. Research on Financial Transaction Recording is equipped with Online Assessment using Google Form for students in the eleventh-grade Automation and Office Management Program of Vocational High School 1 Surabaya. After applying the use of Quizizz, learning outcomes increased by more than 65% of students have completed learning and the average overall score of students reached more than 65. In each lesson, the researcher explains the learning material using Quizizz and learning video media through Zoom meetings which are equipped with online assessments using Google Form. Various instruments used in this study include learning outcomes test sheets in the form of student respondent questionnaires, pre-tests and post-tests, observation sheets, interview sheets, student response questionnaires, and student worksheets. After the class action research was conducted there was a significant increase. Cycle 1 was 70% and cycle 2 was 94.00%. The average score obtained has increased from cycle 1 of 76 (quite good), and cycle 2 of 87 (good).
The Influence of the Work Environment and Interpersonal Communication on Job Satisfaction: Study on Office Employees of Tambahrejo Subdistrict Purwati, Purwati; Trisnawati, Novi
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p123-138

Abstract

This research aims to determine 1) The influence of the work environment on job satisfaction at the Tambahrejo subdistrict office, 2) The influence of interpersonal communication on job satisfaction at the Tambahrejo subdistrict office, 3) The influence of the work environment and interpersonal communication on job satisfaction at the Tambahrejo subdistrict office. This research uses a quantitative approach with a correlation or correlational (relationship) type of research. The population and sample for this study were 26 employees of the Tambahrejo subdistrict office. The data collection method is through a questionnaire with the data analysis technique used, namely multiple linear regression analysis. The results obtained in this research are that there is an insignificant influence between the work environment and job satisfaction, interpersonal communication has a significant effect on job satisfaction, and the work environment and interpersonal communication simultaneously influence job satisfaction with the value of the work environment and interpersonal communication on job satisfaction which is tested by the coefficient determination (R2) obtained an R Square coefficient of determination of 0.470, which means that all independent variables together contribute 47.0% to job satisfaction, while the remaining 53.0% is caused by other factors not tested in this research.
Public Relations Strategy in Socializing the KALIMASADA Program to Enhance Public Services: Study in Surabaya – Ketintang Sub-District Priambodo, Lambang; Rosy, Brillian
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p109-122

Abstract

The Kalimasada Program is a technology-based initiative initiated by the Civil Registration and Civil Registry Office (Dispendukcapil) of Surabaya City, designed to expedite Adminduk services for the residents of Surabaya. The process aims to enhance public services, thereby achieving the goals set by the program. This research aims to understand the public relations (PR) strategies employed by Ketintang Sub-District in promoting the Kalimasada Program to improve public services. The study is in the Ketintang Sub-District of Surabaya City. The research method used is qualitative with a descriptive qualitative approach through purposive sampling techniques for subject selection. The results of the research indicate that, overall, the public relations strategies employed by Ketintang Sub-District in promoting the Kalimasada Program have had a positive impact, as evidenced by an increase in the number of residents utilizing Adminduk services through the Kalimasada Program, although not yet to its full potential. The public relations strategies involve providing assistance to the RT (neighborhood association) leaders, utilizing social media platforms such as TikTok, Instagram, and WhatsApp, conducting face-to-face socialization with residents, and providing services at the already-socialized neighborhood community centers (balai RW). These PR strategies effectively promoted the Kalimasada Program and contributed to the improvement of public services. The success of these public relations strategies in promoting the Kalimasada Program is evident in residents' feedback, as they feel facilitated and experience faster Adminduk processing due to their awareness of the Kalimasada Program introduced by Ketintang Sub-District.
Analyzing the Application of the Problem-Based Learning Model in Office Management and Business Services Subjects Selviana, Maria; Puspasari, Durinta
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p84-94

Abstract

This study was conducted to know the application of the problem-based learning model in the subject of office management and business services in class 10 APK 2 SMK PGRI 2 Sidoarjo. The learning model is a guide that teachers use to implement or organize learning in the classroom. The problem-based learning model is a learning model that can improve students' active thinking skills in solving problems in learning to make learning activities centered on students learning actively and independently in teaching and learning activities. The subject of Office Management and Business Services (MPLB) is a grade 10 subject in the office management automation expertise program, which contains competencies that underlie the mastery of office work and business services expertise. This research was conducted at SMK PGRI 2 Sidoarjo using descriptive qualitative research, with data collection techniques namely observation, interviews, and documentation. The research subjects used were seven APK 2 10th-grade students as class representatives and two Office Management and Business Services subject teachers. The results of this study show that applying the problem-based learning model can improve students' ability to think critically when solving problems and can play an active role in learning office management and business services subjects. And the learning process in the classroom is also more student-centered.
A Study on Student Satisfaction and Continuance Intention Application Platform Based on Gamification Chandrasari, Agnes Monica Dwi; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p95-108

Abstract

In this era, more and more advanced technology is available, and the technological developments that are made are very helpful to humans. The application of gamification is one of the results of technological advances, namely technological developments combined with the application of the concept of playing games into non-context games. This study aims to analyze the influence of satisfaction and continuance intention on students using gamification applications. This research is variance-based SEM with TAM and ECM models. GSCA application was used to analyze data with 83 respondents. The results of this research are that perceived usefulness has no effect on continuance intention, perceived ease of use influences satisfaction, perceived ease of use has an influence on gamification application value, gamification application value influences satisfaction, gamification application value influences continuance intention, satisfaction influences continuance intention.
Influence of Perceived Usefulness on Using the Shopee Application: Study on College Students Azlyna, Via Nur; Nugraha, Jaka
Journal of Office Administration : Education and Practice Vol. 3 No. 2 (2023): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v3n2.p74-83

Abstract

This research was conducted to know the effect of perceived usefulness on attitude, in the shopee application using the TAM (Technology Acceptance Model). This research was conducted at the Faculty of Economics and Business, Surabaya State University with the type of research used, namely quantitative with an explanatory research approach. The samples used in this study were from the Office Admistrasion Education student class of 2019, Economics Education student class of 2019, Commerce Education 2019, and Accounting Education 2019 with a total of 218 student. The data collection technique uses a questionnaire distributed via google form, besides that the data analysis technique in this study uses variant-based Structural Equation Modeling (SEM), namely by using the Generalized Structured Component Analysis (GSCA) method.

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