Jurnal Ilmu Administrasi Negara
Jurnal Ilmu Administrasi Negara contains articles and scientific papers in the form of research and non-research results, both in government institutions or in the community. This journal focuses on the theoretical and practical study of public policy starting from the formulation, implementation, and evaluation of policies carried out by the government in dealing with the changing needs and demands of society. Therefore, the publication of this journal as a scientific media regarding issues of public policy, both in the form of legislation, legal government, regional regulations, policy government, and government programs and actions. The publication of this journal aims to disseminate theoretical and practical studies in the field of public policy throughout higher education, government institutions, non-governmental at the central, provincial, and city/district levels.
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PENGARUH KUALITAS PELAYANAN PADA KEPUASAN NASABAH
Jeliria Karniawati;
Seno Andri;
Chalid Sahuri
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4763
Effect of Service Quality on Customer Satisfaction. This study aims to determine and analyze the effect of service quality on customer satisfaction in the Work Area of Regional Office of BRI Pekanbaru. The instrument used for data collection is a questionnaire. The population of this research is Bank BRI customers located in the Working Area of BRI Pekanbaru Regional Office which accumulated until 31 December 2015 amounted to 77,750 people. The sample in this study based on the formula taro yamane obtained 100 people. Data analysis techniques use simple linear regression analysis. The results show that service quality has a significant direct and positive influence on customer satisfaction. This study concludes that the better service quality applied to customers in the Work Area of BRI Pekanbaru Regional Office, the better the customer satisfaction. Direct contribution given quality of service on customer satisfaction is equal to 54,6%, while the rest 45,4% influenced by other factor.
EFEKTIFITAS PENGELOLAAN KAS DAERAH DALAM PENINGKATAN PENDAPATAN ASLI DAERAH
Hasan Bakri Sinaga;
Meyzi Heriyanto;
Indra Safri
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4850
Effectiveness of Regional Cash Management in Increasing Original Regional Income. This study aims to determine the effectiveness of local cash management in an effort to increase the original revenue. This type of research is evaluative research. The research informants are PPKD, BUD authority and treasurer of PPKD acceptance. Data collection is used in the form of documentation, interview and observation. Data analysis using Ishikawa diagram (fishbone analysis model) draws conclusions on the weaknesses of conditions found during the study, analyzes the causes of the problems, assesses their impact, and sees whether or not improvements are made. The results show that the Cash Management of Riau Province Government Year 2014 and 2015 has been effective in increasing PAD.
PENGARUH EVALUASI KEBIJAKAN PUBLIK, BIAYA SAMBUNG PADA MINAT MASYARAKAT DALAM PEMANFAATAN AIR BERSIH
Eko Purwanto;
Kirmizi Ritonga;
Okta Karneli
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4768
Influence of Public Policy Evaluation, Cost of Connecting to Public Interest in Clean Water Utilization. This study aims to analyze the influence of public policy evaluation and cost connections on the interest of the community in the utilization of clean water. The population of the study was 1,199 family heads with 92 KK samples using slovin formula. This research uses quantitative approach. Data collection techniques through interviews and questionnaires. Technique of data analysis through Test Validity, Reliability Test, Normality Test, Linearity Test, Classic Assumption Test, Significance Test. Based on the results of research, evaluation of public policy and cost connections to the interests of the community simultaneously yield the coefficient of determination of 0.170. This means that the influence of public policy evaluation and cost of simultaneous connection to public interest is 17% while the rest is influenced by other factors.
PENERAPAN GOOD GOVERNANCE DALAM PENETAPAN APBD
Natalia Parapat;
Febri Yuliani;
M.Y. Tiyas Tinov
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4846
The Implementation of Good Governance in the Determination of APBD. This study aims to determine and analyze how the implementation of goodgovernance in the determination of APBD in the City of Padangsidimpuan. The type of research is qualitative. The research informants are the local government budget team, the DPRD budget body, and the Kota Padangsidimpuan community. Data collection methods were conducted with in-depth interviews with informants and documentation studies. The method of data analysis using qualitative descriptive approach. The results showed that the implementation of goodgovernanced in determination of APBD Kota Padangsidimpuan 2016 has been implemented by the executive and the legislative Padangsidimpuan although not yet running maximally because there is still differences in perception between the government with the community to some point in principle good Such governance as the principle of community participation, rule of law, transparency, responsiveness, consensus orientation and effective and efficient. This is due to the declining revenue of Padangsidimpuan in 2016, where local revenue conditions from relatively few sources have not reached the target.
EFEKTIVITAS PENCAIRAN DANA, PEMBAYARAN GAJI PEGAWAI
Fitria Nengsih;
Meyzi Heriyanto;
Lena Farida
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4764
Effectiveness of Fund Management, Employee Salary Payment. The purpose of this study is to analyze the effectiveness of the management of funds, especially salaries made by the Department of Education and Culture of Meranti Regency. Research conducted in the District of Meranti Islands with research subjects are treasurer Department of Education and Culture and Treasurer UPTD Kepualauan District Meranti. This research use desciptive qualitative approach. Instruments used to collect data using interview techniques, observation and documentation. Based on the results of the research can be seen that the treasurer salary and treasurer UPTD in the payroll employee salaries provide a good impact and a real change for employees Education and culture district meranti archipelago.
STRATEGI PENGEMBANGAN KAWASAN OBJEK WISATA CANDI MUARA TAKUS
Hielda Asmariva;
Zaili Rusli;
Harapan Tua
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4851
Regional Development Strategy of Muara Takus Temple Tourism Object. This study aims to determine the strategy of the development of Muara Takus Temple tourist attraction area conducted by the Department of Tourism, Youth and Sports. The research informant is Head of Kasi in the field of tourism business development, BPCB, chairman of GERNASTA, cultural and community figures and visitors of snowbell sampling withdrawal technique. Technique of collecting data is done by interview, observation, and documentation. Data analysis using triangulation method. The results showed that the strategy in the development of Muara Takus temple object area can not be implemented properly, because there are various obstacles that are so significant that affect the success of the strategy set by the Department of Tourism, Youth and Sports before.
IMPLEMENTASI PERATURAN DAERAH TENTANG BADAN USAHA MILIK DESA (BUMDes)
Salman Alfarisi;
Sujianto Sujianto;
Meyzi Heriyanto
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4770
Implementation of Local Regulation About Village Owned Enterprise (BUMDes). The purpose of this study is to find out how the Implementation of Regional Regulation Number 18 Year 2007 About BUMDEs in Kampung Rempak Kecamatan Sabak Auh Siak Regency and any factors that hinder it. The research method used is qualitative descriptive method. The informants in this study are the companion from the sub-district, village head, village secretary, BPD, BUMDes board and some people. Data collection techniques using interviews, observation and documentation. The result of the research shows the implementation of Perda on BUMDes in Kampung Rempak Kecamatan Sabak Auh Siak Regency has not run optimally. BUMDes which is expected to be the motor of the economy in the village has not been able to maximize the potential of the village to develop its business units. Factors that impede the implementation of local regulations on BUMDes are the most prominent is the low competence of the less professional implementers in the management of BUMDes and the participation of the community is still low to contribute to advancing BUMDes.
IMPLEMENTASI KEBIJAKAN PENGEMBANGAN INDUSTRI TENUN SONGKET
Agus Setiawati;
Tuti Khairani Harahap;
Meyzi Heriyanto
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4847
Implementation of Songket Songket Development Policy. The purpose of this research is to know the implementation in policy of songket weaving industry development in Pekanbaru city. This research is a qualitative research. The research informants were Head of Department of Trade and Industry, community shop, songket weaving artist and academician. Data collection techniques are interviews, observation and documentation. Data analysis through triangulation process. The result of the study shows that the implementation of policy of songket weaving industry development in Pekanbaru city has not been implemented optimally. The factors found are policy access, human resources, market access, lack of promotion from the government, and low innovation and competitiveness.
PENGELOLAAN PENYALURAN DANA TUNJANGAN PROFESI GURU PEGAWAI NEGERI SIPIL
Poppy Rahmiaty Maelan;
Meyzi Heriyanto;
Lena Farida
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4765
Management of Distribution of Professional Civil Servant Employee Benefit Fund. This study aims to find out the implementation of the distribution of the allowance fund of the PNSD teacher profession in the Education Office of Dumai City. Key informants are teachers ranging from Kindergarten, Elementary School, Junior High School and High School as many as 5 people. Methods of data collection is done by interview method. After the data collected then analyzed with qualitative descriptive approach. The result of research is known that the improvement of teacher profession certification followed by the provision of new teacher profession allowance can improve teacher welfare as measured, among others by decreasing the proportion of teachers who have additional work. The TPG planning process has not been accurate, as can be seen from the absence of a proper number of teachers who passed the certification, so that TPG can not be accommodated in the current year’s budget and potentially become arrears in the next year.
PEMBERDAYAAN SDM DALAM PENGARUSUTAMAAN GENDER
Mardiana Mardiana;
Tuti Khairani;
Seno Andri
JIANA ( Jurnal Ilmu Administrasi Negara ) Vol 15, No 2 (2017)
Publisher : Universitas Riau
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DOI: 10.46730/jiana.v15i2.4853
Empowerment of Human Resources in Gender Mainstreaming. This study aims to analyze the implementation of immunization and factors affecting the empowerment of human resources in gender mainstreaming in the Office of Women’s Empowerment and Child Protection. The research informants were Head of Department, Head of Division and Head of Women Empowerment. Data collection techniques in this study using questionnaires, interviews, and observations. Data analysis in this research using interactive model analysis include data reduction phase, data presentation and data verification to draw conclusion. The results show that all activities planned in the Strategic Plan of the Office of Women’s Empowerment and Child Protection are mostly implemented. In addition, some women empowerment programs have been successfully implemented, just not succeeded in realizing gender equality. While the inhibiting factor of the implementation of human resource empowerment program in mainstreaming gender is the minimum budget allocated.