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Proceedings International Conference of Graduate School on Sustainability
Published by Universitas Merdeka Malang
ISSN : -     EISSN : 27211398     DOI : -
Core Subject : Economy, Humanities, Science, Education, Social, Engineering,
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences
This journal is a collection of papers from the international conference results. The international conference organized by the University of Merdeka Malang this time focused on sustainable innovations by encouraging an interdisciplinary approach from the perspectives of public policy, economics, law, and technology. Indeed,bringing together opposing viewpoints for a discussion or debate is not always easy. However, bringing diverse viewpoints together at an international conference is necessary to facilitate the interplay of thoughts and experiences in an atmosphere conducive to the interchange of the finest ideas and concepts.
Arjuna Subject : Umum - Umum
Articles 81 Documents
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IMPACT OF INTERNAL FACTORS TO ENTREPRENEURSHIP INTENTIONS
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

This study aims to analyze the internal factors that affect entrepreneurship intentions that are expected to bring young entrepreneurs, especially among students. factors that are suspected to affect entrepreneurship intentions of some university in Malang, Indonesia. the independent variables in this research are personality, attitude, self efficacy, creativity, entrepreneurship spirit, motivation, and entrepreneurship knowledge,  while the dependent variable in this research is entrepreneurship intentions. sampling technique in this study using purposive sampling with the criteria  of management students who are  or have taken entrepreneurship courses with the number of samples of 230 respondents. analysis technique to test hypothesis using multiple linear regression. prior to the hypothesis test, the data quality test is a test of validity and reliability.   From the results of research validity test of all variables declared valid, because of significance < 0.05 and on the reliability test of all variables declared reliable because cronbach alpha > 0.6. From result of test f in multiple linear regression known that all independent variable (personality, attitude, self efficacy, creativity, entrepreneurship spirit, motivation, and entrepreneurship knowledge) simultaneously have a significant effect on entrepreneur intentions. While from t test, it is obtained that the personality and attitude partially have no significant effect on entrepreneurship intentions. while the self efficacy, creativity, entrepreneurship spirit, motivation, and entrepreneurship knowledge partially significant effect on entrepreneurship intentions.
ETHICAL COMPLIANCE OF LOCAL TELEVISION JOURNALISTS
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

Based on the preliminary survey conducted by researchers on a number of local Malang television, this study shows that the journalist's ethical compliance factor only acts as a precondition towards the professionalism of television journalists, because there are three other important components, namely authority, supervision and service. If these three components are "activated", they will become an institutionalized system. So professionalism is a system of relations between authority, supervision, and institutionalized services. Authority is derived from competence, work activities, and organization. This article discusses the extent to which journalists adhere to writing a report. The emphasis here is given to the aspect of the method of examining the objectivity of journalists in selecting news. In reality, the mass media has been controlled by corporations and because of that obscures the meaning of press freedom which has been the most important jargon in the journalistic world. The relationship between media workers and capital owners is no longer merely a functional relationship, but it has shown the dominance that has become a model in various media institutions. Because both capital owners and media workers have the same goal, namely the survival of the media as a business and political institution framed in the name of the role of the media in the life of democracy.
EFFECT COSE AND MCSQ ON SERVICE RECOVERY AND ITS IMPACT ON CUSTOMER SATISFACTION HOSPITAL DR. ISKAK TULUNGAGUNG (Studies in Outpatient)
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

This study Aimed to describe MCSQ, COSE, service recovery and customer satisfaction Hospital Dr. Iskak Tulungagung; COSE MCSQ and analyze the effect on service recovery; COSE MCSQ and analyze the effect on customer satisfaction; analyze the influence of service recovery on customer satisfaction, and analyze the effect MCSQ and COSE to customer satisfaction through service recovery Hospital Dr. Iskak Tulungagung. The analysis technique used deskritpif analysis and structural equation modeling. The analysis Showed that MCSQ is formed by supportive management and investment in technology. COSE in this case the patient formed by the technical skills, social skills, motivation and decision making authority, Service recovery is formed of a responsive and compensation. Customer satisfaction is formed of patient services that meet expectations, the impression in receiving care and experience for services received. MCSQ and COSE effect on service recovery. MCSQ and COSE effect on customer satisfaction. Service recovery effect on customer satisfaction. Service recovery, MCSQ and COSE are mediating the influence on customer satisfaction.
IMPACT OF CUSTOMER SATISFACTION TOWARDS WORD OF MOUTH IN COMMERCIAL BANK
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

This research is designed to analyze the effect of several factors, such as relationship marketing,  service quality, customer satisfaction and word of mouth in the surrounding of  customer in  bank industry.  Survey and explanatory methods are used in the research by applying purposive proportional sampling technique. The technique of data analysis is descriptive, confirmatory factor and structural technique data analysis using Structural equation model ( SEM). The result of validity and reliability test on all items proves that all of those item are valid and reliable. Overall goodness of fit shows that the model used in this research meets the requirement to be a good model. The result of the hypothesis testing on confirmatory factors shows that the estimated factor dimension has signifigant contribution on latent variables among which are relationship marketing,  service quality, customer satisfaction and word of mouth. The result of structural  model hypothesis testing are  as follows : 1) it has been proved that  relationship marketing and service quality have  effect on customer satisfaction. 2) it has been proved that relationship marketing and service quality have  effect on word of mouth. 3) it has been proved that customer satisfaction have  effect on word of mouth. 4) it has been proved that  relationship marketing and service quality have  effect on word of mouth through customer satisfaction.
THE EFFECT OF PROMOTION, PRICE, AND SERVICE QUALITY ON PURCHASE DECISION OF HIGHER EDUCATION SERVICE (CASE STUDY ANALYSIS AT “X” UNIVERSITY IN MALANG CITY)
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

Universities became one of the most important things in education right now. In Indonesia there are more than 4.618 universities, this condition gives the prospective students have many choices and its causes an intense competition between each university. Customer (prospective students) purchase decision can be influenced by many factors, this research choose 3 dominant factors (promotion, price and service quality) to customer purchase decision either partially and simultaneously. As many as 320 people are selected to be the sample based on Slovin formula. Multiple Regression Method is used as data analysis, F-test and T-test used as hypothesis test. The result of the research show that simultaneously promotion and partially promotion, price and also service quality give significant effect on customer (prospective student) purchase decision, while price do not have significant influence on customer purchase decision. Service quality became the most dominant factor on customer purchase decision in choosing their ideal university.
EFFECT OF CORPORATE GOVERNANCE ON RELATIONSHIP BETWEEN CORPORATE SOCIAL RESPONSIBILITY AND FIRM SIZES WITH EARNINGS MANAGEMENT
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

This study aims to empirically examine the influence of corporate social responsibility and firm size on earnings management, as well as how corporate governance influences the relationship between corporate social responsibility and firm size with earning management. The concept of earning management in this study adopted a model developed by Beneish (1999). Beneish implementation of M-Score Model will be modified and adjusted for firms in Indonesia. Beneish M-Score Model is developed to differentiate between manipulator and non-manipulator firms, using financial report element based on 8 ratio index. Agency theory (Jensen dan Meckling, 1976) implies the existence of information asymmetry. Information asymmetry arises when managers are more aware of internal information compared to the stakeholders. Gargouri et al. (2010) shows a positive relationship between corporate social responsibility with earning management, caused by expensive environmental activities. The results of Chih et al. (2008) study shows that companies with a high commitment to corporate social responsibility tend to do earning management. Based on positive accounting theory (Watts dan Zimmerman, 1986), earning management occurs because of political cost motives. Political costs include all costs that must be borne by the company related to government regulations, one of which is the tax burden. Large companies in a tax avoidance effort tend to reduce their profits. Lee and Choi (2002) states that firm size has a negative effect on earning management. In the other hand Rahmani and Mir (2013) states that firm size has a positive effect on earning management. The population in this study is based on manufacturing companies listed on the Indonesia Stock Exchange for the period 2013-2017, using a purposive sampling method with a specified criteria. The analysis technique uses statistical descriptive and Moderated Regression Analysis (MRA).
STRATEGY FOR IMPROVING THE COMPETITIVENESS OF SMES TOWARDS KOTALAMA BECOMING THE CENTER OF MALANG FRIED ONION INDUSTRY
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

The business of fried onions in Kotalama Village has been around for decades, making the surrounding community familiar with the ins and outs of processing fried onions. In its development Small and Medium Enterprises (SMEs) fried onions in Kotalama Village have problems to maintain and develop business. The problems faced are almost the same as other Small and Medium Enterprises (SMEs), namely the problem of Marketing, capital, production and human resources. To improve existing businesses and overcome more specific problems in the business of fried onions in Kotalama Village, Malang City, it is necessary to know the strategies that are suitable and appropriate to the conditions of the region by taking into account the existing internal and external factors. Data collection techniques used in this qualitative research are in-depth interviews by face to face with the informant, by getting a complete picture of the topics studied. The informants in this study were 12 people consisting of: Onion business group, Malang City Cooperative and SMEs Office, Academics, Onion Entrepreneurs and the local community. Based on the weighting of Internal Factor Analysis System (IFAS) and External Factor Analysis System (EFAS) from the results of questionnaires and interviews, the priority of the strategy is based on a combination of strategies that have the highest to the lowest value. The most appropriate strategy to increase the business competitiveness of fried onions Kotalama Malang City is Weakness-Opportunity (WO) with the highest weight of 3.23. suitable strategies for this are: Always participate in SME product exhibition activities to inform the existence of SMEs Kotalama fried onions, Maintain security and harmony conditions among business actors so that togetherness in advancing fried onion business arises, Maintaining product quality quality to maintain market and increase market reach, Improving facilities or infrastructure in the environment including business land, making media information / promotional media such as leaflets, brochures, or other media in collaboration with the government including the SMEs and industry offices to introduce fried onion Kotalama products and assist capital with the provision or manufacture of microfinance institutions community-based in the fried onion business area.
THE EFFECT OF BUSINESS ETHICS, ENTREPRENEURSHIP BEHAVIOR, AND ORGANIZATIONAL CLIMATE ON LEGAL MICRO, SMALL AND MEDIUM ENTERPRISES PERFORMANCE THROUGH PROFESSIONAL COMMITMENTS IN PASURUAN CITY
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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This study aims to analyze the influence of business ethics, entrepreneurial behavior, organizational climate towards professional commitment of MSMEs; analyze the influence of business ethics, entrepreneurial behavior, organizational climate on the performance of MSMEs entrepreneurs; analyze the influence of professional commitment to the performance of MSMEs entrepreneurs, and analyze the influence of business ethics, entrepreneurial behavior, organizational climate on the performance of MSMEs entrepreneurs through professional commitment in Pasuruan East Java. The target population is MSMEs in Pasuruan City which has SIUP of 237 entrepreneurs. In this research the determination of sample size by using Slovin formula, The number of samples in this study as many as 149 entrepreneurs. The sampling technique used is simple proportional random sampling. The analysis technique used is descriptive analysis and Structural Equation Modeling (SEM) Analysis. Business ethics, entrepreneurial behavior, and organizational climate have an effect on professional commitment. Business ethics, entrepreneurial behavior, and organizational climate affect performance. Professional commitment affects performance. Professional commitment is the strengthening (mediation) of business ethics, entrepreneurial behavior and organizational climate on performance..
ONFIRMATORY FACTOR ANALYSIS JOB RELEVANT INFORMATION, BUDGET PARTICIPATION AND PERFORMANCE OF APPARATUS
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

The draft Regional Revenue and Expenditure Budget is one of the means to present information on financial budget plans obtained and used by the Regional Government in order to carry out good public services. To be able to compile a Regional Expenditure Budget Plan, participation in performance-based budgeting (is needed. The purpose of this study was to analyze the confirmatory factors of job relevant information, participation in budgeting and the performance of local government apparatus in the Regional Government of Malang Regency. Analysis of the data used in the study using confirmatory factor analysis (CFA) techniques, the results of the study showed that active indicators contributed to the strongest budgeting as a variable forming Budget Participation, the indicator gained the strongest strategy as a variable Job relevant information and indicators set budget targets with the strongest resources and time determined as a variable for apparatus performance.
HANDICRAFT PRODUCT DESIGN FOR MICRO AND SMALL ENTERPRISES IN MALANG TOURISM
International Conference of Graduate School on Sustainability (ICGSS) 3rd International Conference of Graduate School on Sustainability (ICGSS) 2018
Publisher : International Conference of Graduate School on Sustainability (ICGSS)

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Abstract

Malang City has 77,778 MSMEs and 141,906 workers in various business sectors, one of which is a Handicraft. Micro and small enterprises in this city are known to have good and quality products, but there are still many of these MSEs who still have to struggle in the design of their products. The existing problem is that there has not been handicraft product design special for micro and small enterprises in Malang Tourism. The method used in this study was focus group discussion activity which was done with the handcrafters of Malang handcrafters association. The research has produced the handicraft product designs for MSEs in this city. The designs are the use of the word Malang on the product; use of the picture of the town’s monument; picture of lion’s head and lotus as symbol of the town; beautiful; sharp color; unique and dynamic impression; functional aspect of the product; easy to carry; and light.

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