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The South East Asian Journal of Management
Published by Universitas Indonesia
ISSN : 19781989     EISSN : 23556641     DOI : 10.7454/seam
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The South East Asian Journal of Management (The SEAM) seeks to publish high quality, scholarly empirical research articles in management, strategic management, organization, entrepreneurship, operations management, human resource management, business and organization topics that test, extend, or build theory and contribute to management and organization practices in the South East Asia region. The SEAM strives to serve as a major vehicle for the exchange of ideas and research among management scholars within or interested in the South East Asia region. The SEAM is an open access journal that is published by Management Research Center, Department of Management, Faculty of Economics and Business, Universitas Indonesia.
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Articles 7 Documents
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Search results for , issue "Vol. 13, No. 2" : 7 Documents clear
The Role of Capital on Islamic Bank Spin-Offs in Indonesia Prasetyo, Muhammad Budi; Luxianto, Rizky; Baskoro, Rahmat Aryo; Adawiyah, Wardatul; Putri, Niken Iwani S.
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims: Some Islamic banks have experienced decreasing performance after spinning off from the parent company, and it is presumed that the amount of capital may have contributed to the decline. Hence, this paper aims to find a minimum amount of capital that Islamic banks must own after spin-offs in order to be able to compete in the market and to achieve excellent performance. Design/Methodology/Approach: We employ the OLS method for small banks (assets below Rp 5 trillion) with variable Capital as the dependent variable and Bank Performance (ROA, ROE, BOPO, and NPL) as the independent variable. We conduct several rounds of regression analysis by including different dummy variables to capture an increase in bank performance when certain capital limits are applied. Various results of the interaction between Capital and Bank Performance are mapped into the frontier line formed by the regression equation. We then compare the frontier results with the actual bank identifier to map the position of each bank relative to the frontier. We add cluster analysis to confirm the results further. Research Findings: Descriptive statistics of the small banks shows that conventional banks perform better in overall performance, efficiency and risk in comparison with the Islamic banks. Several dummy variables are set to represent the size of bank capital (Rp. 800 billion, Rp. 1 trillion, Rp. 1.2 trillion, and Rp. 1.5 trillion), and all dummy variables are significant; the corresponding coefficient reveals that the higher the capital, the better the average performance. Also, the relationship between performance and bank capital is a non-linear (quadratic) relationship that is convex, indicating that capital is not the only critical factor that contributes to the bank’s improvement. The cluster analysis partially confirms that there is a specific pattern of capital in each of the clusters. Theoretical Contribution/Originality: The result of this study is in line with some previous literature on the relationship between capital and bank performance. In banks with small capital, capital has a positive influence on bank performance but has the opposite effect after reaching a certain point. In the literature related to spin-offs in Islamic banking, there are only a few studies about the performance of small banks after the spin-off and even fewer (or none) that discuss the critical role of capital and its relationship with the bank’s performance after the spin-off. Our findings support previous studies conducted by Siswantoro (2014). Managerial Implications in the South East Asian Context: With the implementation of the dual banking system in several southeast Asian countries, many conventional banks have Islamic bank subsidiaries. Findings from this research could help banking regulators in the South East Asian countries to carefully re-evaluate their spin-off strategy for the unit bank, especially regarding the limit of capital requirement before the spin-off. The bigger the capital size, the better the performance of the business unit after the spin-off. Research Limitation & Implications: This research only uses variable capital as a determinant for the bank’s performance after spin-offs. However, as suggested by the resulting R-Squared from the regression formula (66%) and the convex trend line of the frontier analysis, other factors may contribute to the banking performance. Future research should include several other indicators for spin-off success, such as parent-subsidiary relationship (Tubke, 2004; Lindholm-Dahlstrand, 2000) and parent’s size (Cristo and Falk, 2006), credit and liquidity position before spin-offs.
Work Life Balance and Level of Satisfaction Among Women Teachers Assigned In The Northernmost Part of The Province of Surigao Del Sur, Philippines Mercado, Jillard O.
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims - This research intends to study the extent of work-life balance and the level of satisfaction among women teachers assigned in the northernmost part of the province of Surigao del Sur and to determine if there is a significant relationship between them. Design/methodology/approach - This study used the descriptive normative and correlation method. The adopted questionnaire was modified and used. A total of 226 women teachers were chosen as respondent but only 210 participated. The data gathered from the questionnaire were tallied, tabulated, analyzed and presented in tables. Research Findings - The result shows that majority of the teachers answered “moderate extent” to the work life balance under personal and work environment and mostly “satisfied” on the level of satisfaction. It concludes that there is a significant relationship between the work life balance and level of satisfaction. Theoretical Contribution/Originality – Significant relationship between the work life balance and the level of satisfaction were tested in this study and showed that there is a relationship of work and life balance and the level of satisfaction among women teachers assigned in the northernmost part of the province of Surigao del Sur. Managerial Implications in the South Asian Context – Managers or administrators in Southeast Asian context especially in the education sector have to consider not only the work of their women employees in their institution but also their personal life because once these two balanced; this could lead to high level of job satisfaction. As an effect, this could heighten the level of commitment and their loyalty. Research limitations and recommendation – This study limits only to women teachers assigned in the northernmost part of the province of Surigao del sur. This paper offers for further research to other sectors.
Trust in Supervisor as a Mediator of the Relationship Between Perceived Interactional Fairness in Reward Systems and Organizational Commitment Abdin, Fatmawati; Ismail, Azman; Nor, Azmawaty Mohamad
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims - This study was undertaken to extend existing literature by examining the mediating effect of trust in supervisors in the relationship between perceived interactional fairness in reward systems and organizational commitment. Design/methodology/approach - The SmartPLS method was applied to analyze the survey questionnaire data collected from employees at a national audit department in Malaysia. Research Findings - The results reveal that the effect of perceived interactional fairness in reward systems on organizational commitment is mediated by trust in supervisors. Theoretical Contribution/Originality - This study has proved the effectiveness of perceived interactional fairness as an essential mediating variable in the administration of reward systems. Managerial Implication in the South East Asian context - The findings of this study could help superiors in public organizations to encourage and support their supervisors in implementing good treatment styles for enhancing fairness in making pay decisions and interacting with diverse subordinates. If employees trust their supervisors, it may enhance the effect of employees’ perceived fairness of reward systems on organizational commitment in public organizations in Southeast Asia. Research limitation & implications - This study is limited by its sample, self-report questionnaire scale, and exclusion of several important demographic variables (e.g., gender, age, education, position, and duration of service) in the research model.
Employee Rhetorical Sensitivity as a Mediator in the Relationship Between Customer Orientation and Customer Retention Mokhtaruddin, Suraya Akmar; Wel, Che Aniza Che; Khalid, Nor Rahimy
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims: The current study proposes to fill in the gap in customer orientation literature by focusing on the relationship between customer orientation, employee rhetorical sensitivity and customer retention from the customer perspective. Design/methodology/approach: The questionnaires were distributed at the KLIA and KLIA2 among experienced customer of travel agency, where the respondents were selected using convenience sampling. Research Findings: The finding indicates that customer orientation and employee rhetorical sensitivity has positively influence customer retention. Additionally, employee rhetorical sensitivity partially mediates the relationship between customer orientation and customer retention. Theoretical Contribution/Originality: Academically, this study contributes to the literature of customer orientation and rhetorical sensitivity. Managerial Implication in the South East Asian context: Practically, it will lead to better understanding of customer orientation as well as employee rhetorical sensitivity in enhancing travel agency’s services in Malaysia and South East Asian Country. Research limitation & implications: This study only focuses on customer orientation and employee rhetorical sensitivity as a predictor of customer orientation. It also employs a cross-sectional research design, which only measures the phenomenon once.
How Technology Affects Behavioral Intention (Case Study of Online Transportation in Indonesia and Thailand) Munandar, Jono M.; Munthe, Ribka Cynthia F.
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims: Using two countries as the object, this study aims to analyze the influence of technology readiness towards favorableness on online transportation consumers in Indonesia and Thailand. Design/methodology/approach: Empirical evidence for the research was derived from a survey that collected data from 500 students in Indonesia and Thailand, analyzed using Logit Biner method with the help of software SPSS. Research Findings: The result of this study shows that there were two hypotheses accepted, H1 (optimism influences favorableness) and H3 (insecurity has an effect on favorableness), while other hypotheses (H2 and H4) are not significant. Theoretical Contribution/Originality: This study analyzes the influence of technology readiness to favorableness in two countries in South East Asia, Indonesia and Thailand, focusing on online transportation. Managerial Implication in the South East Asian context: The result can be useful for online transportation companies in South East Asian Research limitation & implications: This study was limited by subject and sample
Perceived Severity of Halal Violation: CSR and Consumer Boycott Omar, Nor Asiah; Nazri, Muhamad Azrin; Zainol, Zuraidah; Ali, Mohd Helmi; Alam, Syed Shah
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims: The halal industry has become one of the fastest growing business in the global market. Halal certification provides assurance to all Muslim consumers because it fulfills the Shariah law and follows the concept of halalan-toyyiban. The purpose of this research is to examine the effect of severity of halal violation and CSR on boycott towards the company that involved in halal violation incidents. Design/methodology/approach: In total of 400 questionnaires were distributed amongst customers who were aware and/or had experienced the violation of a halal product. Data were analyzed using structural equation modelling techniques, were partial least squares (PLS) software was used to measure the direct and indirect relationships between the variables. Research Findings: The result of this investigation showed that perceived severity of halal violation is significantly related to consumer boycott. Further results imply that perceived CSR not only contributes negatively to consumer boycott, but also significantly moderates the relationship perceived severity and consumer boycott. Theoretical Contribution/Originality: This study is among the earliest to include CSR from a consumer perspective, particularly in the halal retraction context. Managerial Implication in the South East Asian context: The present study suggests that Halal companies in South East Asian should be proactive in CSR initiatives in order to reduce the negative effect towards company evaluation such as boycott in case if halal violation incidents occur. Research limitation & implications: This study bears several limitations. First, this study employed purposive sampling method and the scope of the study is only limited to the customers who are aware and/or had experienced food halal violation incidents in Klang Valley, Malaysia. Hence, the results may not be able to generalise to other product categories and population.
The Effect of Enterprise Risk Management Practice on SME Performance Yakob, Sajiah; -Syah, Hafizuddin, B.A.M.; Yakob, Rubayah; Raziff, Nur Aufa Muhammad
The South East Asian Journal of Management Vol. 13, No. 2
Publisher : UI Scholars Hub

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Research Aims - This study aims to identify the effect of Enterprise Risk Management (ERM) on Small and Medium Enterprise (SME) performance. Design/methodology/approach - This study employed a multiple regression analysis. SME performance was treated as dependent variable, whereas ERM was the independent variable. Research Findings - Multiple regression analysis indicated that ERM has a significant effect to- wards firm performance. However, only one of the ERM elements namely objective determination has a significant effectt on SME performance. Theoretical Contribution/Originality - This study contributes to the body of knowledge from the standpoint of ERM by testing the effect of each element of ERM described under the Committee of Sponsoring Organizations of the Treadway Commissions (COSO) towards firm performance. Per- haps, each element of the ERM might has different effect towards an organization. Thus, Resource Based View (RBV) Theory was supported which hold that the organisational resources are the main factor to influence the organisational performance. Managerial Implication in the South East Asian context - ERM conducted in SMEs are expected to be able to develop strategies in minimising the risks that may or may not be faced by SME firms. In fact, an effective risk management can assist SME managers and owners in achieving their de- fined business objectives. Thus, risk management enhances the firm’s value, maximise profitability, and consequently improve SME performance. Research limitation & implications - This study has improved the measurement of ERM practices among SMEs and identified ERM elements that affect SME performance in particular.

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