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Elisabet Siahaan
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jomas@usu.ac.id
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+6281375457972
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Jalan Prof. T.M. Hanafiah, SH Kampus USU Padang Bulan , Medan, Provinsi Sumatera Utara, 20155
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INDONESIA
Journal of Management Analytical and Solution
Published by Universitas Sumatera Utara
ISSN : -     EISSN : 27766276     DOI : 10.32734
Core Subject : Science,
Decision Sciences, Operations Research & Management
Finance, Human Resource, Operational Strategy, Marketing, Entrepreneurship, Digital Business, E-Commerce
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
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Search results for , issue "Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution" : 5 Documents clear
Effect Of Quality of Service on Loyalty Customers at PT. Pos (Persero) Lubuk Pakam Branch Irfanni Hutasoit; Sari Wulandari
Journal Of Management Analytical and Solution (JoMAS) Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (316.132 KB) | DOI: 10.32734/jomas.v2i2.8572

Abstract

The purpose of this study was to determine whether there is an influence of service quality on customer loyalty at the Post Office (Persero) Lubuk Pakam Branch ". The data used in this study is primary data with the research instrument in the form of a questionnaire. The population used is 98 customers of the Lubuk Pakam post office using the Slovin formula, and the number of samples is 5000 people per month. The research method used in this research is descriptive quantitative method. The data analysis technique used simple linear regression analysis with the regression equation Y = 8,552 + 748+ e. Partial test results (t) were obtained at 11,158. While the results of the R2 value of 56.5%, so it can be ascertained that the quality of service has a positive and significant effect on customer loyalty and the remaining 43.5% is influenced by other factors.
Comparative Analysis Of Financial Performance at PT. Bank SUMUT Before and During the Covid-19 pandemic in Indonesia Sukma, Kirana Rahmalia; Syahyunan; Amlys Syahputra Silalahi; Aryanti Sarartha Sianipar
Journal Of Management Analytical and Solution (JoMAS) Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (113.915 KB) | DOI: 10.32734/jomas.v2i2.8717

Abstract

This study aims to analyze and compare the financial performance of PT. Bank SUMUT before and during Covid-19 pandemic in Indonesia. This study uses the CAMEL method in the selection of financial ratios to be compared. The financial ratios to be compared are the Capital Adequacy Ratio (CAR), the Non Performing Loan (NPL) ratio, the Return on Assets (ROA) ratio, the Operating Cost and Operating Income (BOPO) ratio, and the Loan to Deposit Ratio (LDR).  Data analysis techniques are independent sample t-test on data with normal distribution and Mann-Whitney on data that are not normally distributed. The results showed that the Capital Adequacy Ratio (CAR), Non Performing Loan (NPL) ratio, Return On Assets (ROA), ratio of Operating Costs and Operating Income (BOPO) and, Loan to Deposit Ratio (LDR) ratio there were significant differences between before and during the Indonesian Covid-19 pandemic at PT. Bank SUMUT.  
Operational Excellence for Innovative and Purposeful Business for Student Study Of Independent Project at Pt Paragon Technology And Innovation to Create Business Plan Baby Skincare Luis Fernando Sihombing; Amlys Syahputra Silalahi; Khaira Amalia Fachrudin; Beby Kendida Hasibuan
Journal Of Management Analytical and Solution (JoMAS) Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.524 KB) | DOI: 10.32734/jomas.v2i2.8722

Abstract

This study aims to determine operational excellence for innovative and purposeful business for students of independent projects at PT Paragon Technology and Innovation. The type of research used is descriptive analysis method with a qualitative approach. The data used in the form of primary data and secondary data. The final project of joining this Independent Project is implemented into an innovative and purposeful business to create amore natural rich cream, a baby skincare business with natural ingredients and innovating by replacing parabens with leuconostoc fermented as a first bio representative first in Indonesia. Human resource management strategy of study of independent project in this Amore Natural Rich Cream business by applying manpower planning. Where manpower planning is a plan for recruiting human resources in this business by taking into account the qualifications and number of workers needed to make this business run and according to plan. Strategic leadership Students from this business plan is to apply pestel analysis by monitoring the business environment before the business is launched which is seen from the Political, Economic, Social, Technological, Environmental, and Legal aspects. In addition to the PESTEL analysis, it also performs a porters five force. Supply chain management is implemented concept of plan, source, make, deliver, store and customer as well as analyzing demand and production planning. The financial aspect of this business plan is by conducting an investment analysis of the results obtained that this business requires an initial investment as the overall working capital for this business where all this investment is borne 100% from PT Paragon Technology and Innovation. From the results and discussions that have been carried out the investment assessment shows that the discounted payback period (DPP) of the investment plan is 2 years 5 months where investors set a maximum payback period of 4 year. The net present value (NPV) of the investment plan has a positive value of Rp3.358.277.304. The IRR value of the investment plan is 25% greater than the required interest rate of 15The profitability Index (PI) of the investment plan is greater than 1 (PI > 1). From the investment analysis investment business plan baby skincare is profitable if implemented.
Al-Washliyah Business Management Strategy Analysis of North Sumatra Al-Washliyah Burhanuddin; Ratna Sari Dewitra; Ayu Ulandari
Journal Of Management Analytical and Solution (JoMAS) Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (274.164 KB) | DOI: 10.32734/jomas.v2i2.8725

Abstract

Al Jam'iyatul Washliyah is an Islamic community organization that was born on November 30, 1930 in Medan, North Sumatra. This study aims to explore the management strategy of Al Jam'iyatul Washliyah's charitable business. This research is classified as field research. That way the object of research is an object in the field that is able to provide information about research studies. This research shows that, on the one hand, Al-Washliyah's charitable om88 efforts already exist in carrying out their functions in the organization. On the other hand, the Al-Washliyah organization has not been able to fully overcome the problems of managing its business charity. The main finding produced in this study, is that the organization has not been able to enforce regulations according to the demands of AD/ART AW, as a result, Al-Washliyah's charitable efforts have not been able to fully regulate organization, assets and administrative order.  
Determination of Employee Performance With Adaptability, Extraversion Personality, And Self-Efficacy Syamsuri, Abd. Rasyid; Halim, Abd.; Siddik, Ega
Journal Of Management Analytical and Solution (JoMAS) Vol. 2 No. 2 (2022): Journal of Management Analytical and Solution
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.765 KB) | DOI: 10.32734/jomas.v2i2.8738

Abstract

Changes in the increasingly complex and competitive business environment require companies to be more responsive to survive and continue to grow. In supporting these changes, personal changes must be related to adaptability, extraversion personality, self-efficacy, and employee performance. As an employee, adaptability is needed to survive in industrial competition. Being able to adapt means responding to changes quickly and being responsible for a job. Having an extrovert personality can also create social interaction. Moreover, having confidence in one's abilities plays an important role in determining the goals. In addition, the abilities possessed by the employees can be correlated with the performance that they want to be achieved. This research was conducted in Gelora Plaza Medan City and Deli Serdang Regency, North Sumatra. The type of this research was explanatory and aimed to analyze the effect and correlation between variables. This research was conducted by distributing questionnaires as an instrument to collect data. The population and sample of this research involved 37 employees from Gelora Plaza Medan and 35 employees from Gelora Plaza Deli Serdang, with a total of 72 employees. This research used the saturation sampling technique to collect data by using all population members as a sample. The regression analysis results through partial and simultaneous tests prove that adaptability, extraversion personality, and self-efficacy have a significant and positive effect on employee performance. The coefficient results of determination proved that employee performance can be explained by adaptability, extraversion personality and self-efficacy of 57.6%

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