Jurnal Kajian Ilmu Manajamen
Jurnal Kajian Ilmu Manajemen (JKIM) is one of the scientifics publications journal published by Management Department of Economics and Business Faculty of Trunojoyo Madura University, with Registered number P-ISSN: 2775-3093 dan E-ISSN: 2797-0167 The objective of JKIM is to establish an effective channel to accommodate academic and researcher. This Journal encompasses original research articles including: Human resources management, strategic management, entrepreneurship, marketing management, the Management and information system, financial management, decision analysis, management research, Tourism Management, Green Management corporate governance, and others. This article is published four times a year in March, June, September, and Desember.
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<![CDATA[Kualitas Pelayanan Terhadap Word Of Mouth Dengan Kepuasan Pelanggan Sebagai Variabel Intervening Pada Holaa Cafe Gresik ]]>
<![CDATA[Wahyudi, Muhammad Zaki]]>;
<![CDATA[Setiyarini, Triana]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.24940
<![CDATA[The objectives of this study are to explain (1) the significant influence of service quality on customer satisfaction; (2) the significant influence of customer satisfaction on word of mouth; (3) the significant influence of service quality on word of mouth; (4) the presence of an indirect effect between service quality on word of mouth with customer satisfaction as an intervening variable. The method used in this research is causal research with a quantitative approach. Data collection techniques were conducted through questionnaires. The sample was taken using the Lemeshow formula because the population size was unknown, and the sample taken at Holaa Café amounted to 100 samples. Data analysis in this study used the SPSS application. The results of this research indicate (1) the significant positive influence of service quality on customer satisfaction; (2) the significant positive influence of service quality on word of mouth; (3) the significant positive influence of customer satisfaction on word of mouth; (4) the influence of service quality on word of mouth, seen from the regression coefficient level, is greater than the indirect influence between service quality on word of mouth with customer satisfaction as an intervening variable. Thus, it can be concluded that the presence of an intervening variable (customer satisfaction) makes the level of influence between service quality on word of mouth lower.]]>
<![CDATA[Promosi Penjualan dan Kualitas Layanan pada Minat Beli Ulang Cafe D’nada Bangkalan ]]>
<![CDATA[Zehroh, Halimatus]]>;
<![CDATA[Purnomo, Hadi]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.21624
<![CDATA[Based on the existing phenomena and problems, this study aims to determine the effect of sales promotion and service quality on repurchasing intention of Cafe D'nada Bangkalan. The method used in this research is quantitative. The subjects in this study were consumers of Cafe D'nada Bangkalan with a sample of 97 respondents, then the data collection tool in this study was a questionnaire. The results of this study indicate that there is an influence between sales promotion and service quality on repurchase intention at Cafe D'nada Bangkalan, partially or simultaneously. The result of the coefficient of determination is 0.517, which means 51.7% repurchasing interest at Cafe D'nada Bangkalan is influenced by the Sales Promotion (X1) and Service Quality (X2) variables. While the other 48.3% is influenced by other variables not examined in this study]]>
<![CDATA[Online Customer Review dan Rating pada Keputusan Pembelian Aplikasi Shopee ]]>
<![CDATA[Mawardani, Cita Agustin]]>;
<![CDATA[Syarif, Muhammad]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.24917
<![CDATA[This research aims to provide empirical evidence of the the effect of online customer reviews and ratings on purchase decisions through the Shopee application in The Pabean Cantian Village of Surabaya. This study uses a quantitative approach. The population used in this research is among residents of Pabean Cantian Surabaya who use the Shopee application with a total of 70 observation samples taken using non-probability techniques. The data collection technique used a questionnaire and analyzed using the SPSS 29 tool. The research results showed that: a) partially, online customer reviews had a significant effect on purchasing decisions via the Shopee application among residents of Pabean Cantian Surabaya, b) partially, online customer ratings did not influence purchasing decisions via the Shopee application among residents of Pabean Cantian Surabaya, c) Simultaneously, online customer reviews and ratings influence purchasing decisions via the Shopee application among residents of Pabean Cantian Surabaya]]>
<![CDATA[Pengaruh Profitabilitas, Likuiditas, dan Aktivitas Terhadap Return Saham Pada Perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia ]]>
<![CDATA[Ulisiyawati, Nur]]>;
<![CDATA[Zulkifli, Makhmud]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.28650
<![CDATA[This research is a quantitative action research with a sample of 12 textile and garment companies. This research uses panel data regression because this research is a combination of cross section and time series data. So after doing the Chow and Hausman tests, it is known that the model used is the fixed effect. Panel data regression analysis was carried out to determine the direction and how much influence the independent variables have on the dependent variable. The results showed that a sample of 12 companies from 2017-2021 with 4 independent variables (company growth, company size, liquidity, profitability had an effect on variable Y (debt policy) simultaneously both had a simultaneous effect on debt policy. However, if seen from the effect partially, Firm Size (X2) has an effect on debt policy (Y) while other variables have no effect on debt policy.]]>
<![CDATA[Kinerja Karyawan melalui Lingkungan Kerja dan Kompetensi Dinas Sosial kabupaten Bangkalan ]]>
<![CDATA[Syarifah, Nurus]]>;
<![CDATA[Wispandono, Mochammad]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.21524
<![CDATA[Nurus Syarifah, The Effect of Work Environment and Competence on Employee Performance at the Dinas Sosial Kabupaten Bangkalan Service Office.Under the guidance of Dr.RM. Mochammad Wispandono, S.E., MS.This study aims to find out whether there is an Effect of Work Environment and Competence on Employee Performance in the Dinas Sosial Kabupaten Bangkalan Office. The approach used in this study was quantitative research by takibf the number of research samples using a simple random sampling method with a total research sample of 71 employees. The method used is multiple linear regression analysis. The data collection techniques used are interviews, questionnaires and documentation. The data analysis techniques used are validity and reliability tests, classical assumption tests, regression analysis and hypothesis tests.Based on the research that has been carried out, the results were obtained that (1) partially the variable of the work environment have a positive and significant effect on performance with the value oft count compared to the t table is 5.353 1.6 6757 and a significance level of 0.000 0.05. (2) partially the competence variable has a positive and significant effect on performance with the value of count compared to the t table is 7.729 1.66757 and the significance level is 0.000 0.05. (3) simultaneously the independent variables (work environment, competence) affect the dependent variable (employee performance) with the simultaneous test significance level being 0.000 0.05 and the F-count value is greater than the F-table which is 38.443 3.13. (4) the competency variable has a dominant effect on performance having a higher beta value of 0.651Keywords: Work Environment, Competence, Employee Performance.]]>
<![CDATA[Peran Social Media Marketing Instagram Sebagai Media Komunikasi Pemasaran Dalam Meningkatkan Minat Kunjungan Wisatawan ]]>
<![CDATA[Pradana, Bahtiar Yudha]]>;
<![CDATA[AS, Fathor]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.26785
<![CDATA[The aim of this research is to find out the influence of context in increasing interest in visiting tourists at Cypress Beach in Tuban, the influence of communication in increasing interest in visiting Cypress Tuban Beach, the influence of collaboration in increasing interest in visiting Cypress Tuban Beach, the influence of connection in increasing interest in tourist visits to Tuban cypress beach. This research was conducted using quantitative methods. Meanwhile, the sampling technique uses an accidental sampling technique which is then analyzed using Structural Equation Model (SEM) analysis based on Partial Least Square (PLS). The hypothesis of this research is: Context has an influence in increasing tourist interest in visiting Cemara Beach, Tuban. Communication has an influence in increasing tourist interest in visiting Cemara Beach, Tuban. Collaboration has an influence in increasing tourist interest in visiting Cemara Beach, Tuban. Connection has an influence in increasing tourist interest in visiting Cemara Beach, Tuban. The research conclusions of this study are (1) Context has no influence on tourist interest in visiting. (2) Communication has no influence on tourist interest in visiting. (3) Collaboration has an influence on tourist interest in visiting. (4) Connection has an influence on tourist interest in visiting.]]>
<![CDATA[Keputusan Pembelian melalui Promosi Media Sosial dan Brand Image ]]>
<![CDATA[Isnani, Nur Lailatul]]>;
<![CDATA[Winata, A. Yahya Surya]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.21909
<![CDATA[In this study there are 3 variables, namely social media promotion, brand image, and purchase decision. This study uses quantitative methods with the number of respondents as many as 96 people. The purpose of this study was to determine the effect of sosial media promotion and brand image on purchasing decisions at Batik Mutiara Sendang Lamongan. The results of this study are (1) The promotion variable on sosial media has a positive and significant effect on purchasing decisions (2) The brand image variable has a positive and significant effect on purchasing (3) Promotion variables on sosial media and brand image simultaneously influence purchasing decisions.]]>
<![CDATA[Pengaruh Profitabilitas, Current Ratio, Total Asset Turnover, dan Debt To Equity Ratio Pada Perusahaan Property dan Real Estate Yang Terdaftar Di Bursa Efek Indonesia Periode 2017 – 2021 ]]>
<![CDATA[Kamil, Zaidanil]]>;
<![CDATA[Pranjoto, Raden Gatot Heru]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.15851
<![CDATA[This study aims to examine the effect of factors Return On Equity, Current Ratio, Total Assets Turnover, Debt To Equity Ratio.The population in this study are all property dan real estate companies listed on the Indonesia Stock Exchange for the period 2017-2021. The sampling technique used purposive sampling and obtained 10 companies that became the research sample. The analytical technique used in this research is multiple linear regression analysis. The results of this study indicate that Return On Equity, Current Ratio, Total Asset Turnover, Debt To Equity Ratio together have a significant effect on the price book value with an R Square of 62.6%. While individually, Return On Equity has a negative and insignificant effect on price book value, while Debt to Equity Ratio and Current Ratio have a positive and significant effect on price book value.]]>
<![CDATA[Kinerja Karyawan melalui Pengalaman Kerja dan Motivasi Kantor Cabang BRI Bangkalan Madura dengan Manajemen Pengetahuan Sebagai Variabel Intervening ]]>
<![CDATA[Dewiati, Arinda]]>;
<![CDATA[Wildan, Muhammad Alkirom]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.24944
<![CDATA[ This research aims to determine the effect of work experience and motivation on the performance of bri branch office employees in bangkalan madura district by using a knowledge management approach as an intervening variable. The method used in this research is a quantitative method, namely data is the form of numbers and analysis uses statistics with a sample zize of 96 people. Data collection methods using questionnaires and analyzing the data using multiple linear regression and path analysis. The result of this research show that work experience partially has positive and significant effect on knowledge management with a significant value of 0.000 0.05, motivation also has partially has a significant positive effect on knowledge management with a significant value of 0.000 0.05, knowledge management also has a positive effect and significant value of 0.009 0.05, work experience also partially has significant positive effect on employee performance with a significant value of 0,009 0,05. Work experience also partialy has a significant positive effect on employe performance with a significant value of 0,000 0,05 and motivation also partially has a significant positive effect on knowledge management with a significant value of 0,000 0,05.]]>
<![CDATA[Pengaruh safety climate tehadap keselamatan kerja: safety behavior sebagai variabel pemediasi ]]>
<![CDATA[umam, hafilan zainul]]>;
<![CDATA[faidal, faidal]]>
<![CDATA[ Jurnal Kajian Ilmu Manajemen (JKIM) Vol 4, No 2 (2024): Juni ]]>
Publisher : <![CDATA[Management Department of Economics and Business Of Trunojoyo Madura University ]]>
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DOI: 10.21107/jkim.v4i2.21535
<![CDATA[The aim of this study to determine the effect of safety climate and safety behavior on work safety. This research was conducted at PT. Sumekar in Sumenep Regency. The method research uses quantitative methods. The population of this research is 150 employees with a sample size of 60 employees which is determined based on Slovin’s formula. The data analysis used in this study is a statistical product of SPSS. The results obtained from this study indicate that (1) safety climate has an effect on work safety with a significant value of 0.000 0.05. (2) Safety climate influences safety behavior with a significant value of 0.000 0.05. (3) Safety behavior has an effect on work safety with a significant value of 0.021 0.05. And (4) safety climate affects work safety through safety behavior with a significant value of 0.000. Keywords: safety behavior; safety climate; work safety.]]>
