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Jurnal Ilmiah Hospitality Management
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 20875576     EISSN : 25793454     DOI : https://doi.org/10.22334/jihm
Core Subject : Social,
Social Sciences
JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan inovatif yang relevan bagi akademisi dan praktisi di industri pariwisata, termasuk manajemen, rekreasi dan event. Audiensi kami terdiri dari akademisi, mahasiswa pascasarjana, praktisi dan semua yang tertarik pada bidang penelitian pariwisata. Jurnal ini menerima artikel dari para praktisi dan akademisi serta penelitian kualitatif dan kuantitatif. Setiap makalah akan dinilai berdasarkan standar nasional, orisinalitas / inovasi, kontribusi terhadap pengetahuan, relevansinya dengan subjek dan kualitas penyajiannya. Makalah-makalah tersebut akan direview oleh mitra bestari yang kredibel dan dapat dipercaya. Jurnal Ilmiah Hospitality Management diterbitkan dua (2) kali setahun, pada bulan Juni dan Desember
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 7 Documents
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Search results for , issue "Vol 1 No 1 (2010)" : 7 Documents clear
PENGEMBANGAN DESA WISATA KENDRAN SEBAGAI DAYA TARIK WISATA DI KECAMATAN TEGALALANG Agung Sri Sulistyawati
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (241.516 KB) | DOI: 10.22334/jihm.v1i1.63

Abstract

Every village, mainly villages in Bali must have a unique and distinctive charm. Great potential and natural beauty found in the village of Kendran can be used to support tourism. The purpose of this study was to find out what the tourism potential that is owned by Village Kendran as rural tourism and what are the attractions that can be developed as a tourist attraction. The results showed that the Village Kendran have tourism potential, both physical and non-physical to be developed as tourist villages. With the SWOT approach, gained some strategies for the development of the Village attractions Kendran as rural tourism, among others: developing nature tourism, cultural, and spiritual maximally; increase cooperation between the village and the central government in the provision of tourism facilities and infrastructure; establishing programs tourism village to village Kendran; develop tracking paths that can be used by tourists; develop people's homes to become homestay; build public facilities such as toilets, etc..; formed a partnership with the travel agents or Travel Bureau (BPW); maintain authenticity natural village as an identity that becomes the main potential; raise awareness of rural youth to preserve the culture; improve promotion to introduce the Village Kendran; conduct training for villagers, especially in the field of tourism and foreign languages. From some of the strategy, eventually generate tourism village programs, such as: (1) Cultural Art Lesson, in which there is Dance, Painting, and the Statue Carving Lesson, (2) Traditional Game Program, (3) Village Tour Program, ( 4) Farm Lesson, (5) Yoga and Meditation Program, (6) Puppet Show Every Purnama and Tilem, (7) Temple Tour, (8) Outing Program, (9) Rice Tracking, (10) Cycling Tour, (11) Cooking Lesson, and (12) Majejahitan Lesson. Some things that can be suggested is for the government, village government, local government, or the central government soon designing and establishing programs or a tour package which will be held in the Village Kendran as a tourist village, Gianyar regency government along with the village authorities to immediately make improvements and Kendran Village development that have tourism facilities and infrastructures are fit for use by tourists
KUALITAS PELAYANAN SPA PADA HOTEL DI KAWASAN WISATA NUSA DUA I Gede Darmawijaya
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (255.024 KB) | DOI: 10.22334/jihm.v1i1.64

Abstract

Spa industry is a fast growing industry in the world. In Asia itself, it grew more than 100% from the year 2003 up to 2009, while in Indonesia, this industry grew 174%. This fenomenon brought beneficial effect to spa product industry, especially those companies that produce local or traditional spa product. In order to anticipate the needs and wants of spa industry’s customers to spa products, it is very imperative to reveal the quality of spa’s services viewed from the expectation and perception of international and domestic tourists.In relation to that reason, this study is conducted and aims to find out to what degree tourists perception towards the quality of spa’s services meet                               their expectations on it.            This study was conducted purposively at five villas/resorts at tourist resort Nusa Dua, namely; Bali Desa, Kayu Manis Private Villas & Spa, The Laguna Resort & Spa, Melia Bali Villas & Spa Resort, and Inna Putri Bali. There are 224 respondents accidently used as samples. The data was collected by using questionnaire, then it was analysed with important and performance analysis.            The findings of this study were the percentage of perception of tourists towards the quality of spa’s services that meets their expectation was 98.4%
KECENDRUNGAN FAKTOR-FAKTOR YANG MEMPENGARUHI WISATAWAN MANCA NEGARA DALAM MEMBELI PAKET WISATA PADA BIRO PERJALANAN DI KODYA DENPASAR PROVINSI BALI I WAYAN PANTIYASA
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.479 KB) | DOI: 10.22334/jihm.v1i1.65

Abstract

The development of a travel bureau as one component of the Bali Tourism is growing very rapidly, causing a very tight competition between companies tersebut.Penelitian Travel Bureau aims to provide information to the Company, Travel Bureau tour of the trend factors that affect foreign tourists buying package tour.dari The research concludes that factors - factors that influence trends of foreign tourists buy a package tour, the biggest factor for competitive advantage and other factors: tourist attraction, motivation, competence, service, value added, information security, technology, personalities. From the results of this study is expected to entrepreneurs in arranging tour packages should be able to pay attention to these factors.
ANALISIS HUBUNGAN KOMPENSASI FINANSIAL DENGAN SEMANGAT KERJA KARYAWAN THE POND CAFÉ RESTORAN DISCOVERY KARTIKA PLAZA HOTEL KUTA - BALI Suka Arnawa
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.032 KB) | DOI: 10.22334/jihm.v1i1.66

Abstract

Setiap perusahaan selalu berusaha bekerja guna tercapainya keuntungan yang diinginkan secara efektif dan efisien. Salah satu faktor yang sangat mempengaruhi perusahaan dalam mencapai tujuannya adalah tenaga kerja atau karyawan. Tanpa adanya tenaga kerja yang berkualitas dalam setiap perusahaan tentu saja akan mengakibatkan terjadinya kemunduran operasional.Tujuan utama antara individu sebagai tenaga kerja dan tujuan perusahaan untuk memperoleh laba dan menjaga kelangsungan hidupnya haruslah berjalan secara seimbang. Pada umumnya setiap perusahaan menginginkan agar setiap karyawan menghasilkan suatu prestasi kerja yang optimal sehingga dapat memberikan hasil yang positif. Pada kenyataannya setiap manusia yang bekerja tentu bukan semata – mata hanya ingin membaktikan diri saja, tetapi mempunyai tujuan lain yaitu mengharapkan suatu imbalan dari hasil kerja yang telah diberikan oleh karyawan kepada perusahaan yaitu dalam bentuk kompensasi. Oleh karena itu pemenuhan kebutuhan karyawan dalam bentuk kompensasi yang berupa upah, gaji dan tunjangan lainnya sangat penting peranannya terutama dalam meningkatkan kepuasan kerja karyawannya.Pemberian kompensasi yang dilakukan oleh perusahaan merupakan hal yang rumit, sehingga setiap perusahaan hendaknya mempunyai suatu pedoman bagaimana memberikan kompensasi yang tepat dengan memperhatikan dua pertimbangan yaitu adil dan layak. Pemberian motivasi berupa kompensasi diarahkan untuk meningkatkan kepuasan kerja karyawan. Balas jasa kerja karyawan dapat berupa finansial insentif dan non finansial insentif.Demikian pula halnya pelaksanaan pemberian kompensasi hendaknya dapat saling menguntungkan antara pihak perusahaan dan pihak karyawan. Bagi pihak perusahaan, kompensasi merupakan biaya yang harus dikeluarkan sebagai imbalan terhadap hasil kerja karyawan, sehingga pemberian kompensasi harus disesuaikan dengan kemampuan keuangan perusahaan. Bagi karyawan, kompensasi haruslah cukup untuk memenuhi kebutuhan pokok dirinya sendiri dan keluarganya.Sehingga jelaslah bahwa sistem kompensasi yang diterapkan dalam suatu perusahaan dapat membawa pengaruh terhadap kinerja perusahaan secara umum dan kepuaan kerja karyawan secara khusus.Sehubungan dengan hal tersebut diatas, Discovery Kartika Plaza Hotel yang mempekerjakan manusia sebagai tenaga kerja senantiasa berupaya memberikan kepuasan kerja para karyawannya. Salah satu sarana yang digunakan untuk memotivasi dan menghasilkan karyawan yang berprestasi adalah dengan pemberian kompensasi yang layak. Komponen kompensasi finansial yang dimaksud adalah gaji, tunjangan makan, tunjangan hari raya dan insentif / uang service. Selama ini perusahaan selalu berusaha memberikan kompensasi yang layak untuk meningkatkan  kepuasan kerja karyawan, karena kepuasan kerja berhubungan dengan semangat kerja. Jika seseorang merasa puas terhadap perlakuan yang diterimanya di tempat kerja, maka mereka akan bersemangat untuk bekerja melebihi apa yang diharapkan” (Panggabean, 2004,p.134).
Analisis Faktor –faktor Yang Menjadi Pertimbangan Wisatawan Untuk Mengunjungi Obyek Wisata Penelokan Kintamani Bangli Bali I Made Hedy Wartana
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (110.196 KB) | DOI: 10.22334/jihm.v1i1.89

Abstract

The development of tourism in Indonesia in general and Bali in particular that continues to move dynamically, and the tendency of tourists to travel is an opportunity and challenge to tourism in Bali, so there should be reform, especially services for tourists to feel comfortable to visit. Bangli District has many attractions such as Penelokan Kintamani Bangli, tour Penglipuran. Attractions have been able to increase the number of tourist visits to District Bangli. The formulation of the problem is 1.Faktor-factor into consideration whether the tourists visiting the tourist attraction Kintamanai Penelokan Bangli Bali? 2. Where is the dominant factor to be considered tourists visit tourist attractions Penelokan Kintamani Bangli Bali?. This study used 15 variables, so the number of samples taken is as much 15x5 which is 75 responden.Teknik analaisis used were factor analysis and the result is excellence factor has an eigenvalue of 1.347 and the value that determines the percentage of variance in visiting tourists Object Penelokan Kintamani Tour Bali Bangli of 10.361%. Product factors have an eigenvalue of 1.347 and the value that determines the percentage of variance in visiting tourists Object Penelokan Kintamani Bangli Bali Tour of 10.361%. Factors have an eigenvalue value of 1.154 with a value of 8.874% the percentage of variance that determines the tourists in visiting the objects Penelokan Kintamani Bangli Bali Tour of 8.874%.
Pengaruh Strategi Promosi yang diterapkan pada Restoran Casa Luna terhadap penjualan makanan dan minuman Agung Permana Budi; I Nengah Laba
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (219.051 KB) | DOI: 10.22334/jihm.v1i1.90

Abstract

Competition among restorans to provide the best and deserve to be his guest with a variety of business and strategy, especially regarding the promotion strategies that have been set by management in accordance with a characteristic that is owned and objectives to be achieved.The Casa Luna Restoran is located in the tourist area of Bali Ubud is the object of research, on the basis of initial observations that have been done already obtained data on the number of visits of guests from January to December 2009 decreased the number of arrivals is very significant that there was a problem inside the restoran.The factors that lead to not achieving the sales targets, quality staff, quality food, quality service, facilities and promotion by the restoran. From the above explanation can be concluded that the decline in guest visits to eat and drink at the Casa Luna Restoran is predicted because of the promotion.The test results Coeficien of regression in Table 4.3, shows that, variables self promotion (X1) and personal selling (X2) shown significant influence with number X1 of 0045 against the dependent variable is Y and X 2 = 0.000, above shows the differences are not significant (the value significantly above the cut- off value 0.05), while the variables X3 and X4 variable no effect on sales at the show with with a number above 0005, which states there is the influence of Ho campaign strategy against the arrival of guests and sale of food and beverages can be accepted is indicated by each variable X1 (self promotion) and X2 (personal selling).
FAKTOR FAKTOR PENENTU KEPUASAN KERJA TENAGA KERJA BALI YANG BEKERJA DI KAPAL PESIAR (STUDI KASUS DI CARNIVAL CRUISE LINE) I Wayan Sunarsa
Jurnal Ilmiah Hospitality Management Vol 1 No 1 (2010)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (114.748 KB) | DOI: 10.22334/jihm.v1i1.91

Abstract

Job satisfaction is the attitude and feeling of someone towards his job. When an employee feels job satisfaction, he will be well motivated and productive. The Balinese workforces who work on board the cruise ships need a job satisfaction guarantee. This study aims at; (1) identifying factors that determine job satisfaction of Balinese workforces who work on board the cruise ships, (2) identifying the difference of job satisfaction between those who earns from tipping system and non-tipping system, and between those who have been marriage and single marital status. The factors that were investigated were job condition factor that consists of six variables; compensation factor that consists of six variables; supervision factor that consists of four variables; opportunity for achievement, recognitions, responsibility and challenging’s job factors that consists of three variables.The study was conducted at PT Cemerlang Tunggal Inti Karsa (CTI) Bali branch that is located on Tukad Jinah Street 2X Renon Denpasar Bali. The research made use non-probability sampling technique and used 230 respondents that were purposivelyselected. Questionnaires were used to collect the data, and then it was analyzed by using software tool analysis, SPSS ver. 13.Validity and reliability of instrument analysis revealed that the KMO value for all variables were above 0.05 with significance value 0.000. These values can be interpreted that the instrument used were valid and reliable. The findings of the study were; firstly the factors that determine the job satisfaction of Balinese workforces who worked on board the cruise ship were the opportunity for achievement factor with variance value 79.53; recognition factor with variance value 79.13; challenging’s job factor with variance value 74.57; supervision factor with variance value 70.32; responsibility factor with variance value 67.32, compensation factor with variance value 64.73; and job condition factor with variance value 61.74. Secondly, there were significant differences between those who earns from tipping system and non-tipping system, and there were not significant differences between those who have been marriage and single marital status.

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