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EFEKTIVITAS LINEN RE-USE PROGRAM PADA HOTEL DI BALI Darmawijaya, I Gede
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Kepariwisataan-Maret
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Nusa Dua Bali

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Abstract

The objectives of this research were toidentify (1) the effectiveness of hotel’s linen re-use program and (2) the relationship between average room rate and the effectiveness of hotel’s linen re-use program in Bali. To achieve these objectives, this research made use questionnaires to collect the data from 30 hotels which were purposively sampled. The analysis method applied for this research was descriptive analysis. The results showed that the participation rate of guests to linen re-use program was 76%. The rate of efficiency achieved was 35% and the productivity rate increased at 22%. The correlation between average room rate and the effectiveness of linen re-use program was positively low with the value of “r” and “r2” was respectively 0.44 and 20%. These findings revealed that the program was very effective and the participation of guests were high irrespective their ability to pay the room. The implications of these findings were the government needs to make use the best practices of any green hotel programs by campaigning them to community to be used in government/private offices and households. The hotel could implement the green hotel program without being afraid left by their customers. The tourism and hospitality educational institution need to balance three bottom lines in teaching learning process which are people, planet and profit. Gaining profit and customer satisfaction by not sacrificing the environment, the planet.
KARAKTERISTIK DAY SPA DI KECAMATAN KUTA SELATAN, BALI Darmawijaya, I Gede; Sekarti, Ni Ketut
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Kepariwisataan-September
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Nusa Dua Bali

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Abstract

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EFEKTIVITAS LINEN RE-USE PROGRAM PADA HOTEL DI BALI Darmawijaya, I Gede
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The objectives of this research were toidentify (1) the effectiveness of hotel’s linen re-use program and (2) the relationship between average room rate and the effectiveness of hotel’s linen re-use program in Bali. To achieve these objectives, this research made use questionnaires to collect the data from 30 hotels which were purposively sampled. The analysis method applied for this research was descriptive analysis. The results showed that the participation rate of guests to linen re-use program was 76%. The rate of efficiency achieved was 35% and the productivity rate increased at 22%. The correlation between average room rate and the effectiveness of linen re-use program was positively low with the value of “r” and “r2” was respectively 0.44 and 20%. These findings revealed that the program was very effective and the participation of guests were high irrespective their ability to pay the room. The implications of these findings were the government needs to make use the best practices of any green hotel programs by campaigning them to community to be used in government/private offices and households. The hotel could implement the green hotel program without being afraid left by their customers. The tourism and hospitality educational institution need to balance three bottom lines in teaching learning process which are people, planet and profit. Gaining profit and customer satisfaction by not sacrificing the environment, the planet.
KARAKTERISTIK DAY SPA DI KECAMATAN KUTA SELATAN, BALI Darmawijaya, I Gede; Sekarti, Ni Ketut
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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Abstract

Spa industry is a fast growing industry in the world as well as in Bali. The annual average growth of numbers of day spas in this area is 40% since 1995. This research was aim at revealing the characteristics of day spa in the Kuta, Bali. Data were collected from 50 day spas. The instrument used is questionnaire fo­cusing on spa business model, spa facilities, spa treatment, spa treatment price and spa human resources. The findings of this research were: spa business model were mostly non-franchise; the annual growth was 40%; average business hours was 13 hours; average area was 1012 m2; average number of treatment room was 8,56 rooms; average number of manicure and pedicure room and other spa facilities were less than one; the most to the least popular massage were Balinese massage, aromatherapy massage, and Shiatsu massage; the cheapest price of treatment per hour was Rp 40.000 and the highest price was Rp 650.000; per­centage of male and female employees were 14% and 86%; employees with com­petencies certificate is 1,2%; educational background of employees were 5% undergraduate, 8% associate degree, 86% senior high school, and 1 % junior high school.
NEEDS ANALYSIS OF ENGLISH FOR STUDENTS OF SPA TRAINING PROGRAM Muliana, I Wayan; Suprastayasa, I Gusti Ngurah Agung; Darmawijaya, I Gede
JURNAL KEPARIWISATAAN Vol 9 No 1 (2010): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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Abstract

In response to the booming of the spa industry. STP Nusa Dua Bali has launched a Spa Training Program, aiming at preparing students to be able to work profes­sionally in international spa outlets/industries. Besides spa vocational subjects English is a crucial subject in the Program in order to enable the students to communicate effectively and appropriately with foreign guests and customers in handling their future job. Since Spa was a new program at STP Nusa Dua Bali, this research was conducted/or identifying the profile of the learners 'target needs of English language course in the Spa Training Program, specifically. at basic operational levels, including Spa Receptionists, Spa Therapists, and Spa Atten­dants. The data were obtained through interviews, observation, texts collection, and informal consultation at several 'international' Spa outlets in Nusa Dua tourist resorts. They were then analyzed and are presented by using Hutchinson and Waters' (1987) and Mun by 's (1978) target situation analysis frameworks. The communicative acts and.functions can be grouped into 9 communicative events: information clerk, reservation clerk, reception clerk, bell boy/doorman, spa at­tendant, spa therapist, cashier, communicating by telephone, and dealing with complaints.
EFEKTIVITAS LINEN RE-USE PROGRAM PADA HOTEL DI BALI Darmawijaya, I Gede
JURNAL KEPARIWISATAAN Vol 16 No 1 (2017): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The objectives of this research were toidentify (1) the effectiveness of hotel’s linen re-use program and (2) the relationship between average room rate and the effectiveness of hotel’s linen re-use program in Bali. To achieve these objectives, this research made use questionnaires to collect the data from 30 hotels which were purposively sampled. The analysis method applied for this research was descriptive analysis. The results showed that the participation rate of guests to linen re-use program was 76%. The rate of efficiency achieved was 35% and the productivity rate increased at 22%. The correlation between average room rate and the effectiveness of linen re-use program was positively low with the value of “r” and “r2” was respectively 0.44 and 20%. These findings revealed that the program was very effective and the participation of guests were high irrespective their ability to pay the room. The implications of these findings were the government needs to make use the best practices of any green hotel programs by campaigning them to community to be used in government/private offices and households. The hotel could implement the green hotel program without being afraid left by their customers. The tourism and hospitality educational institution need to balance three bottom lines in teaching learning process which are people, planet and profit. Gaining profit and customer satisfaction by not sacrificing the environment, the planet.
KARAKTERISTIK DAY SPA DI KECAMATAN KUTA SELATAN, BALI Darmawijaya, I Gede; Sekarti, Ni Ketut
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Spa industry is a fast growing industry in the world as well as in Bali. The annual average growth of numbers of day spas in this area is 40% since 1995. This research was aim at revealing the characteristics of day spa in the Kuta, Bali. Data were collected from 50 day spas. The instrument used is questionnaire fo­cusing on spa business model, spa facilities, spa treatment, spa treatment price and spa human resources. The findings of this research were: spa business model were mostly non-franchise; the annual growth was 40%; average business hours was 13 hours; average area was 1012 m2; average number of treatment room was 8,56 rooms; average number of manicure and pedicure room and other spa facilities were less than one; the most to the least popular massage were Balinese massage, aromatherapy massage, and Shiatsu massage; the cheapest price of treatment per hour was Rp 40.000 and the highest price was Rp 650.000; per­centage of male and female employees were 14% and 86%; employees with com­petencies certificate is 1,2%; educational background of employees were 5% undergraduate, 8% associate degree, 86% senior high school, and 1 % junior high school.
NEEDS ANALYSIS OF ENGLISH FOR STUDENTS OF SPA TRAINING PROGRAM Muliana, I Wayan; Suprastayasa, I Gusti Ngurah Agung; Darmawijaya, I Gede
JURNAL KEPARIWISATAAN Vol 9 No 1 (2010): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In response to the booming of the spa industry. STP Nusa Dua Bali has launched a Spa Training Program, aiming at preparing students to be able to work profes­sionally in international spa outlets/industries. Besides spa vocational subjects English is a crucial subject in the Program in order to enable the students to communicate effectively and appropriately with foreign guests and customers in handling their future job. Since Spa was a new program at STP Nusa Dua Bali, this research was conducted/or identifying the profile of the learners 'target needs of English language course in the Spa Training Program, specifically. at basic operational levels, including Spa Receptionists, Spa Therapists, and Spa Atten­dants. The data were obtained through interviews, observation, texts collection, and informal consultation at several 'international' Spa outlets in Nusa Dua tourist resorts. They were then analyzed and are presented by using Hutchinson and Waters' (1987) and Mun by 's (1978) target situation analysis frameworks. The communicative acts and.functions can be grouped into 9 communicative events: information clerk, reservation clerk, reception clerk, bell boy/doorman, spa at­tendant, spa therapist, cashier, communicating by telephone, and dealing with complaints.
PERSEPSI PENGGUNA TERHADAP KINERJA PEMAGANGAN MAHASISWA SEKOLAH TINGGI PARIWISATA NUSA DUA BALI I Gede Darmawijaya
JURNAL BISNIS HOSPITALITI Vol 7 No 1 (2018): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v7i1.53

Abstract

Penelitian ini bertujuan untuk mengidentifikasi keterampilan yang paling penting dipersyaratkan pengguna dan yang paling kurang memenuhi persyaratan pengguna dan peringkat kinerja pemagangan mahasiswa STPNB dibandingkan mahasiswa lain. Untuk mencapai tujuan tersebut penelitian ini menggunakan angket dan wawancara dalam pengumpulan datanya dari delapan hotel yang tersebar di Kuta Selatan dan Kuta. Teknik analisis yang digunakan adalah analisis deskriptif. Hasil analisis penelitian ini menunjukkan bahwa keterampilan yang paling penting dipersyaratkan oleh penggunaadalah soft skills dan Bahasa Inggris. Sedangkan keterampilan yang kurang memenuhi syarat dalam proses seleksi adalah Bahasa Inggris, kepercayaan diri dan penampilan. Dalam proses pemagangan keperampilan yang paling kurang yang dipersyaratkan adalah Bahasa Inggris, komunikasi, dan keterampilan inter-personal. Ini menunjukkan bahwa Bahasa Inggris dan soft skill masih menjadi kelemahan utama mahasiswa pemagangan STPNB. STPNB agar mendesain program untuk meningkatkan kemampuan mahasiswa dalam hal tersebut. Kualitas kerjasama STPNB dengan pengguna/hotel perlu ditingkatkan dalam hal desain rencana pemagangan, periode pemagangan, monitoring dan evaluasi untuk perbaikan berkelanjutan.
MODEL PEMAGANGAN MAHASISWA MANAJEMEN DIVISI KAMAR SEKOLAH TINGGI PARIWISATA NUSA DUA BALI I Gede Darmawijaya
JURNAL BISNIS HOSPITALITI Vol 4 No 1 (2015): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v4i1.122

Abstract

Pemagangan merupakan tahapan penting dalam program pendidikan di lembaga pendidikan tinggi vokasi. Untuk dapat mencapai kompetensi yang ditetapkan dalam proses pemagangan, maka perlu dievaluasi model pemagangan yang sudah ada untuk dapat menetapkan model yang paling relevan dengan tuntutan KKNI dan kebutuhan industri terhadap mutu lulusan. Temuan penelitian ini adalah 1) persepsi mahasiswa, dosen, pengguna, dan alumni terhadap program pemagangan mahasiswa MDK STPNB kurang komprehensif 2) Hal lain yang perlu mendapat perhatian adalah model pemagangan mahasiswa MDK STPNB di bagi dalam 12 tahapan. Penelitian lanjutan diperlukan untuk membuat indikator unjuk kerja dan instrumen pemagangan yang sesuai dengan kebutuhan semua pemangku kepentingan.