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Sugeng Santoso
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 717 Documents
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Analisis Pengendalian Persediaan Menggunakan Metode Probabilistik dengan Kebijakan Backorder dan Lost sales Erika Fatma; Dian Serena Pulungan
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.38-48

Abstract

High fluctuating demand at companies encourages to perform inventory control. This study aims to determine the exact inventory control method for the company, which minimizes the inventory cost and inventory amount provided by the company. This research analyzes various aspects related to the system and inventory cost used by the company. This research uses probabilistic inventory methods, which are probabilistic controls, P models, and Q models. Based on data processing, P model provides an optimal solution. P system provides cost and amount of optimal safety stock compared to other inventory models.
Evaluasi Kinerja Perusahaan Berdasarkan Perspektif Organisasi, Proses, dan Staf Berbasis AHP dan OMAX Ratih Ardia Sari; Rahmi Yuniarti; Farida Risqi Nur Safitri
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.49-57

Abstract

Performance measurement is done to measure the achievement of the company. Performance is made to know the company is reaching its target. In this research, the company's performance in the field of electrical contractor is measured. Key Performance Indicator (KPI) used from the perspective of the organization, process, and staff. Weighting KPI using Analytical Hierarchy Process. Objective Matrix and Traffic Light System are used for the scoring system. The results showed that from 23 KPI got 9 KPI is in the red zone, 10 in the yellow zone and the rest in the green zone. From these results then the company needs improvement to improve performance.
Integrated Supply Chain Contract Model With Drop-Shipper Players Faisal Ibrahim
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.58-72

Abstract

In this paper, we developed model integrated supply chain model with drop-shipper players.  The aim of the study is to integrate players in the supply chain system that one of its players is a drop shipper. This coordination model considers the policy of late payment and prosecution for delivery of goods. Previous, The author has described the supply chain system in detail. The experiments were conducted into different case scenarios, where each scenario would represent the actual system that occurred. Then also conducted sensitivity analysis on some predicted variables significantly influence the total cost of the supply chain. From the results obtained, it can be concluded that coordination with consideration of delay in payment and penalty contract for drop ship has successfully integrated the players in the supply chain system under study. This can be proved by the lower total cost of the supply chain when it is integrated with that consideration.
Improve Algoritma Hodgson Untuk Meminimasi Jumlah Job Terlambat Pada Penjadwalan Flow shop Dian Setiya Widodo
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.73-81

Abstract

Since Johnson published a paper in 1954, the problem of job scheduling has received the attention of hundreds of practitioners and researchers, as one of the most studied topics in Operation research. Several heuristic studies have discussed the problem of flow shop scheduling to minimize the completion time (makespan). In this paper, we consider the problem of pure flow shop scheduling to minimize the number of jobs of tardy. We have developed a Hudson algorithm for minimization solution the number jobs of tardy. Hodgson's improved Heuristic algorithm was tested and compared to the EDD priority rule. The Numerical experimental results show the new algorithm provides a better solution than priority EDD. The improving Hodgson algorithm gives a minimum number of tardy jobs.
Servqual dan Conjoint Analysis Dalam House of Quality Untuk Layanan Ojek Online Desrina Yusi Irawati; Octavia Ezrani
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.82-96

Abstract

One of the transportation services that need quality improvement is an online motorcycle taxis. Integration Servqual and conjoint analysis in QFD process can determine the attributes of consumer needs, and technical response as an effort to improve the service motorcycle taxi online. The result of attributes combination of motorcycle taxi online service as a whole according to customer requirement are the attention of motorcycle taxi online, information system (application), waiting for the time of arrival, completeness of attribute while driving, as well as security and safety guarantee. From the result of QFD, the overall technical response that needs to be done to reach customer needs is online facility to absorb customer feedback, longer service period, and improvement of communication procedure with customers. It is formed by two segments of the customers of motorcycle taxi online namely the segment of empathy and responsiveness.
Penentuan Prioritas Strategi Pengelolaan K3 Proyek Pemasangan Pipa Gas Menggunakan Pendekatan Metode AHP Rosita Robi Agustini; Dino Rimantho
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.107-117

Abstract

The pipeline is an immobile transport medium that functions to distribute liquids and gases. The pipeline installation project is one of the Engineering Procurement and Construction (EPC) projects that has the potential for accident and occupational safety risks. The purpose of this research is to determine the priority of work accident management strategies gas pipeline by applying the AHP method. Brainstorming and pair-wise comparison approaches were conducted by experts. A total of three experts are used as key informants in assessing paired comparisons. The results show that there are four main factors that could potentially result in the risk of working accidents such as humans, machines, methods, and materials. Furthermore, based on the analysis result shows that human factor is the highest priority and environmental factor as the lowest priority. The AHP method application in this study indicates that this method can be used to determine the priority of each criterion and sub-criteria on the health and safety management strategy of the gas pipeline installation project. The implication of this in the application of AHP in other issues required more in-depth review related to the criteria and sub-criteria that are used to obtain more comprehensive results.
Penilaian Risiko Gangguan Musculoskeletal Disorder Pekerja Batik Dengan Menggunakan Metode Strain index Dian Palupi Restuputri
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.97-106

Abstract

Workers in batik industry in Indonesia are very big. The process of batik potentially causes interference in the musculoskeletal system (MSDs). This study aims to analyze employee complaints. Methods using Nordic Body Map questionnaires and work risk analysis on hand with Strain Index of batik workers. The result of the research shows that the workers' complaints are upper neck pain and 100% waist pain, upper arm, and back pain are 87.5%, and pain in the lower part of the neck, left shoulder, right shoulder, upper arm right and right hand is 75%. Based on the risk of work with the strain index method obtained results on Manual Pattern Drawing Posture, Posture Drawing Pattern With Ruler, Posture Batik Pattern, Coloring Posture Batik, Posture Coloring Batik Cap and Posture Washing both right hand and left hand classified the work observed dangerous.
Penentuan Kriteria Evaluasi Kinerja Widyaiswara Menggunakan Nominal Group Technique R Rohmatulloh; Retno Kusumastuti; Julian Ambassadur Shiddiq
Jurnal Teknik Industri Vol. 17 No. 2 (2016): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No2.51-61

Abstract

The role of competent trainers as an important part in creating an organizing  system of the  qualified training program. To improve the competencyof trainers to match the expected criteria, trainers evaluation of performance as the basic tools are needed. The purpose of this study is to determine the criteria or parameters that used in evaluating trainers performance. Determination of criteria is using the groupdecision-making techniques, namely nominal group technique (NGT).  The NGT participants are trainer and planner. Successful criteria in consensus are established by the suitability of substance with the competence attended training, training participant satisfaction in classroom teaching ability, and the achievement of credit points. The criteria can be used as a reference for the evaluation and the results can be used for the appropriate competencies development that suitable with trainers requirement. The use of NGT is more effective to generate many ideas and determination of evaluation criteria.
Pemilihan Supplier Sodium Hiroxide Liquid Integrasi Dengan Metode AHP – Topsis Muhamad Munir
Jurnal Teknik Industri Vol. 17 No. 2 (2016): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No2.62-71

Abstract

PT. Eterindo Nusa Graha is a company engaged in basic chemical industry that produces synthetic resins and glycerine. One of the raw material for production of synthetic resins is DOP produced 45,000 tons/year. One adjuvant DOP is sodium hydroxide liquid. The raw material is supplied by several companies so that in choosing a major supplier to supply sodium hidroxide is important. Sodium hydroxide liquid supplied by Manunggal indah, Toya indo, and Surya Makmur. In reality the quality of raw materials are sometimes less suitable and delays in delivery have an impact on the production process. So that needs to be measured to determine the supplier's performance. Supplier selection is expected to suit the needs of PT. Eterindo Nusa Graha. This study aims to determine the criteria and sub-criteria supplier selection according to the needs of companies and provides the results of decision-making for the selection of the supplier company. The method used in this study is used AHP weighting of the criteria and sub-criteria and TOPSIS. The results of the research produced 6 criteria and 14 sub-criteria. Of AHP, the weight of the biggest criteria is Quality (0.38651) and Delivery (0.17208), while from TOPSIS method produces major supplier PT. Manunggal indah with positive ideal distance value 0.008558653 and negative ideal distance value 0.04522.
Perancangan Lingkungan Fisik Dengan Pendekatan Green Building Y Yuliyanti
Jurnal Teknik Industri Vol. 17 No. 2 (2016): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No2.72-83

Abstract

PG Tjoekir is a sugar manufactured by PTPN X BUMN, sugar production trough 6 phase where  each has many problem about physic environment ( health and comfort). Each room has environment with noisy level a 85 dBA, exposure level a 200 lux and temperature level a 36°C. So these problem has need design repair for environment physic with Green Building methods. This methods can be reduce noisy level, exposure level and temperature level. For  arelaize health abd comfort workroom to emloyees. The result of reserch has obtainable a design 4 exhaust fan, 4 exhaust, 3 turbin ventilation, 4 LED lamp and 3 Regupol vibration metal. About the design realize can reduce of temperature room 0,73 m/s and 44 dBA for noisy level.

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