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Sugeng Santoso
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 717 Documents
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Peningkatan Produktivitas Dan Kinerja Lingkungan Menggunakan Metode Green Productivity Hersandi Hamdan Pratama
Jurnal Teknik Industri Vol. 16 No. 2 (2015): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol16.No2.63-73

Abstract

Every company certainly wants to increase their productivity, such as by increasing the amount of production. However, as goes by production, important to notice the aspects surrounding of the environment performance. Therefore we need a method to improve productivity and environmental performance simultaneously. The purpose of this study is to identify factors that affect the productivity and environmental performance, and provide suggestions using the method of Green Productivity improvements based on the highest value of Green Productivity Index. Based on research in PG Kebon Agung there are two alternative solutions that improve productivity and environmental performance, but the GPI of alternative 2 is bigger than ternative 1 which is 4,47. The alternative is additional outlet capacity at waste treatment plants. This solution provides increased productivity, where the initial productivity of 136.045% to 136.05%. With the implementation of alternative solutions can improve EPI index up 0.32 so to give an increase in the Index EPI (Environmental Performance Indicator) from 0.46 became 0.78
Analisis Persaingan Dan Kepuasan Konsumen Dengan Menggunakan Metode Correspondance Analysis Dan Importance Performance Analysis Nanda Bagus Pratama; Shanty Kusuma Dewi; Teguh Baroto
Jurnal Teknik Industri Vol. 16 No. 2 (2015): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol16.No2.74-82

Abstract

Epic Culinary is a cafe and a restaurant that established in January 2015. According to a survey conducted at the beginning of Epic Culinary it can be seen that the problems faced by the existence of a complaint to the problem places, products, facilities, and price. In addition, as a company that is growing and developing Epic Culinary do not have characteristics of companies that made the difference with existing competitors. Of the problems faced by the company companies also need to consider existing competitors, both in terms of strengths and weaknesse. In addition to analyzing the company's existing competitors should also strive to realize the expectations of consumers. Correspondence Analysis (CA) is the method used to pay attention to competitors, namely in terms of strengths and weaknesses of the company which will then be made as input in designing a strategy. After that to determine the extent of quality of service the company has done to the satisfaction of customer dan to increase consumer loyalty is by using importance performance analysis (IPA). Application of the method both methods above will do the deployment questionnaire using 7P concept of product, price, place, promotion, people, physical evidence and process used as an attribute in making the questions.
Usulan Perawatan Mesin Stitching Dengan Metode Reliability Centered Maintenance Rizki Arga Kurniawan; Heri Mujayin Kholik
Jurnal Teknik Industri Vol. 16 No. 2 (2015): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol16.No2.83-91

Abstract

Based on industrial competition nowadays,  production quality occurs to be the main concern of severals top companies. Method of machine maintenance is a way to incresing their production quality. Nowadays, several companies still using a corrective maintenance to maintain their machine, which is all of machine maintenance only be performed if the machine damaged. This thesis only  focus to high frequency stitching machine. This thesis using Reability centered maintenance method  to obtain optimum maintenance interval. This method gathers 7 step of data processing, starting from data selection, determinating restricions of the system, descripting the system and function of block diagram, and then FMEA (Failure Mode Effect Analysis) and LTA (Logic Tree Analysis). The result of this method is a correct maintenance action for critical components that included in condition directed and time directed categories. Qulitative analysis for Reliability Centered Maintenance  method includes types indectification of maintenance, cause of damage and the occuring failure. Resul of the research contain several maintenance actions for critical components using condition directed method and critical component replace schedule using time directed method. From the suggested system maintenance simulation with RCM method, downtime can be decrease until 47,83%.
Penentuan Interval Waktu Penggantian Komponen Kritis Pada Mesin Volpack Menggunakan Metode Age Replacement Yanuar Yuda Prawiro
Jurnal Teknik Industri Vol. 16 No. 2 (2015): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol16.No2.92-100

Abstract

CV. Cool Clean is a company engaged in packing tissue. During this time the company only perform corrective action that causes disruption of the production process due to frequent damage of a sudden the engine components volpack. In this study used a model of preventive replacement that can reduce downtime and costs. The method used to obtain the schedule interval a critical component is age replacement method. Seal heater obtained replacement time interval of 30 days with a 22% reduction in downtime. Replacement interval for knife foil is 26 days with a 27% reduction in downtime. Replacement interval for solenoid valve is30 days with a 29% reduction in downtime. Replacement interval forOring seal is 18 days with a 29% reduction in downtime. Replacement interval for needle bearing is 62 days with a 25% reduction in downtime. Results of this study also showed that by applying age replacement can save costs for seal heater Rp. 974.000 or 23%. Knife foil cost savings of Rp. 1.251.409 or 22%. Solenoid valve cost savings of Rp.546.539 or 24%. Oring seal cost savings of Rp. 350.096 or 26%. And needle bearing cost savings of Rp. 196.712 or 26%.
Penggunaan Metode Heart Dan JSA Sebagai Upaya Pengurangan Human Error Pada Kecelakaan Kerja Di Departemen Produksi Faris Rohmawan; Dian Palupi Restuputri
Jurnal Teknik Industri Vol. 17 No. 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No1.1-11

Abstract

Occupational health and safety is very important point for a company. CV. XYZ is a company that produces paving and have problem about the occupational accident. There are 4 production procceses that can be couse occupational accidents, which is taking raw materials procces, stirring batter, forming and drying. This case must be analyzed using HEART and JSA method as evaluating effort for occupational accident. The results of HEART method analysing imply that HEP value 0,8632is the most dangerous occupational, that is forpicking gravel from cement mixer machine. After known the value of HEP afterward analyzed using JSA method. The goal is as improvement to occupational accident in the production process in order can be reduced. The result of JSA method analysing are improvement suggestion such us levying mask, hat, design of additional components for machine, additional equipment for pallet and hand pallet, and assigning standart operational procedure.
Perencanaan Strategi Pemasaran Dengan Metode Multidimensional Scalling Dan Quality Function Deployment Aulia Asa Robbika; Teguh Baroto
Jurnal Teknik Industri Vol. 17 No. 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No1.12-21

Abstract

Modern market is growing in Indonesia. In its development, the company strives to provide the best to be superior to existing competitors. Supermarket Lion Superindo is one of the supermarkets in the city of Malang, based on observations, it is known that people are still not familiar with the supermarket, so this study aims to find out what attributes required by customers, the position of the supermarket today and how where to plan the right marketing strategy to increase consumer loyalty. Positioning the company carried out using the method of Multi dimensioanl Scaling, so that it’s known that a competitor who has a lot of similarities with Lion Superindo is Giant Kawi and Loka, attributes that are considered good is the price, while the attributes of a product, place, promotion, employee, service and physical evidence still needs to be repairs / improvements. Planning strategies using Quality Function Development, this method of translating the 19 attributes that consumers desire into 28 technical response given the enterprise, so strategies are made will be in accordance with what consumers need. From planning conducted found 3 strategies that will be proposed is increasing the quality of products and services, pengembanga innovation to the concept of supermarkets and increased media information and promotional activities to consumers.
Vehicle Routing Problem Dengan Time Window Untuk Multiple Product Dan Multiple Route Menggunakan Algoritma Sequential Insertion Dita Ayu Pratama Putri
Jurnal Teknik Industri Vol. 17 No. 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No1.22-30

Abstract

In this article is related to implemented a method in order to solve vehicle routing problem (VRP) for mineral water distribution activity from depot to customers which has particular constraints such as variant of product that has to be load at a vehicle (multiple product), vehicle’s capacity and time window of each customers. One of the company’s vehicle have 64 customers that must be visited in 6 days so there is a few route has been developed (multiple route). The constraint that set up sustained there might be few customers missed to be visited during horizon plan. Sequential Insertion Algorithm which is one of heuristic method for Vehicle Routing Problem with Time Window is choosen to built a vehicle routing solution. The result from this study show that this method in particular conditions and constraints give a better solusion than the company actual routes. Moreover, in this article, the comparasion of distance and completion time between solution route and actual route, and also the saving in cost is also analyzed. The using of Sequential Insertion Algorithm in this article can be used and applied because its perform an optimal result.
Analisis Kinerja Lingkungan Dan Produktivitas Dengan Menggunakan Konsep Green And Lean Productivity Muhammad Hanifuddin Hakim; Ahmad Mubin
Jurnal Teknik Industri Vol. 17 No. 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No1.31-41

Abstract

Regional Water Company (PDAM) Lamongan is a local company with main activity is to serve and provide clean water to communities through a system of pipes. Constraint occurs is in the process of drinking water treatment and wastewater sludge yield potential as a source of environmental pollution. Another problem is still limited because of PDAM services in 2013 is only capable of serving 4.7% of the total number of households (BPS population census of 2010). Taps need to increase the amount of water production in order to serve the wider community Lamongan. The concept of green productivity (GP) can be used in the search for solutions to increase productivity and protect the environment. The study begins by identifying the root cause of a lot of liquid waste and a low amount of water production, setting objectives and targets, choosing the resources and information available to arrange alternative green productivity. There are two alternatives, the selected alternative in this study are alternative 2 merge maximizing the raw water intake (pipe repair, purchase and installation of the intake screen 2 pump intake of government), Repair IPA II, and the use of wastewater that is the use of waste as material raw returned by first applying multilevel aeration technology to reduce levels of COD and BOD5 in wastewater. The productivity of the company in the first year after implementation of the selected alternative to 123%, an increase of 14% compared to the year 2013 and the total value of the EPI index to 18.35 or increased 42.65, which means it meets effluent standards wastewater East Java Governor Regulation No. 72 of 2013. In addition the production of water PDAM also increased 69.8% over the previous year.
Penjadwalan Produksi Untuk Meminimalkan Waktu Produksi Dengan Menggunakan Metode Branch And Bound Nunung Indra Lesmana
Jurnal Teknik Industri Vol. 17 No. 1 (2016): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol17.No1.42-50

Abstract

Scheduling is the process of organizing, selecting and timing of the use of existing resources to produce output as expected within the expected time too. Problems faced by the company is determining the minimal production scheduling, as in the case of the production of the company in March, May and August 2015, delays occurred up to three business days, or approximately 14% compared to normal production time per month. The results of this study indicate if using methods Branch and Bound, the more processing time than the method the company trimmed. for example, in February 2016 when using the method of the company, the turnaround time is obtained 10584.385 minutes, whereas if the company uses Branch and Bound method can be reduced completion time of 789.66 minutes so that it becomes 9794.719 minutes, or 1.8 days faster than using companies.
Perspektif Burnout Pada Manajer Proyek Di Indonesia Prasidananto Nur Santoso; Budi Hartono
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.137-147

Abstract

Burnout is a psychological syndrome caused by acute stress that characterized by emotional exhaustion and disability to sustain the work productivity. In the project management context, burnout can reduce productivity and increase the idle work. This research aims to examine the concept of burnout in the context of Indonesian project managers. This research was done by the cross-section survey with the questionnaire based on the job demands-resources (JD-R) concept adopted from some earlier research. The response rate of 27.22 percent obtained from 78 project manager in Indonesia with the results indicate that job resources affect job demands, the job demands affect burnout which affects job satisfaction at least.

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