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The International Conference on Education, Social Sciences and Technology (ICESST)
Published by Pusat Riset dan Inovasi Nasional
ISSN : 29642701     EISSN : 29642671     DOI : 10.51903
Core Subject : Science, Social,
Computer Science & IT Environmental Science
Through this conference, we invite experts, practitioners, lecturers, students, and education observers from around the world to sit together to explore various issues and debates about educational research, policy, and experience. This conference aims to provide a platform to optimize, improve and develop education, social sciences and technology in the Digital Age.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 174 Documents
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Laundry Section Collaboation With Front Office Department In Conducting Guest Laundry Billing Process at Tentrem Hotel Semarang Dwi Prinsa Pratiwi; Izza Ulumuddin Ahmad Asshofi
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.280

Abstract

This final project aims to describe the collaboration of laundry section with front office department and describe the constraints that occur between the collaboration of the laundry section and the front office department in conducting guest laundry billing process at the Tentrem Hotel Semarang. The existence of cooperation constraints between the Front Office and Housekeeping raises problems that can cause guest complaints. Therefore, it is necessary to have good quality cooperation between the front office and the laundry department in order to reduce work errors and guest complaints. The research method used is descriptive qualitative method through observation, interviews and retrieval of documentation. The results showed that the collaboration between the laundry section and the front office department went well and smoothly. With the laundry working closely with the front office department to provide information related to guest information that performs laundry services, namely ensuring communication between the front office department and the laundry runs smoothly including information given to guests regarding the clothes they are washing, ensuring there is no damage to guest clothes, always ensuring that laundry delivery to guests is correct and according to guest wishes, the Front Office provides complete information about rooms that benefit from free laundry and laundry Packages. In addition, the Laundry Section cooperation with the Front Office Department in carrying out the Billing process runs according to standard operating procedures. The procedures carried out involve guests, Laundry Attendant, Receptionist and Guest Service Center. In the guest laundry service, then the collaboration also involves Finance to finalize payments.
Strategy of the Human Resources Department in Recruiting Quality Employees at Quest Prime Pemuda Hotel in Semarang. Tiga Anugerah Ramadhani; Syaiful Ade Septemuryantoro
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.281

Abstract

The Human Resources Department has the responsibility to oversee and manage human resources and everything related to the strategy of recruiting quality employees and the period of time when the Human Resources Department is looking for new candidate replacements. The importance of the ability to recruit quality employees for the Human Resources Department is one of the factors in improving professional human resources, and recruitment problems can be resolved well, thus reducing existing issues. This study aims to determine the strategy of recruiting quality employees at the Quest Prime Hotel and to overcome obstacles in the employee recruitment process at the Quest Prime Hotel. This research is a qualitative study that takes place at the Quest Prime Pemuda Hotel in Semarang. The subject of this study is the Human Resources Manager. The methods used in this study are Observation, Interview, and Documentation, thus obtaining accurate data. The form of recruitment process implemented by the Human Resources Department is by analyzing the required positions, screening the workforce, conducting interviews and selections, and making decisions, so as to obtain new employees with quality standards.
The Efforts of A Linen Attendant in Handling Guest Complaints at Chanti Hotel, Semarang Liemarindu Maharani; Syaiful Ade Septemuryantoro
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.282

Abstract

This study aims to identify and explain the efforts that can be made by linen attendants in handling guest complaints in accordance with the standard operational procedures at the Chanti Semarang Hotel. The data collection methods used in this study are observation, interviews, and documentation so that the data obtained about handling guest complaints will be accurate. The research findings are problems found related to linen that has spots or stains, linen that is damaged or torn, linen that is yellowing. Room attendants are parties who are also responsible and can help maintain linen cleanliness. Efforts that a linen attendant can make to handle guest complaints, whether in terms of efforts to improve deficiencies or efforts to prevent and minimize the occurrence of complaints from guests, so that linens with stain and damage problems can be resolved optimally and can be reused for operations. The conclusion that can be drawn is that if all work is carried out according to standard operational procedures, it will guarantee the smooth operation of the hotel. If problematic linen is optimally resolved, it will have a big impact on the satisfaction of the guests staying, thus reducing the possibility of complaints.
Translation Techniques on Official Soundtrack of Moana Film's Song Angela Sherine Findi Kurnia Citra; Jumanto Jumanto
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.283

Abstract

This research is entitled Translation Techniques on Official Soundtrack of Moana Film’s Song. This research was aimed at identifying translation techniques in Official Soundtrack of Moana Film “How Far I’ll Go” Song in Indonesian Version. This research used a qualitative method to analayze the translation techniques in the Official Soundtrack of Moana Film “How Far I’ll Go” Song in Indonesian Version. There were some steps in analysing the existing data. The first step was selecting the data, the second was identifying the data, the third was classifying the data, the fourth was analyzing the data, and the last was making conclusions and suggestions. Based on the analysis, the writer concluded that there were 6 translation techniques used in OST Moana: How Far I’ll Go. According to the data, the researcher found 32 data containing several translation techniques, namely: 1 (3,13%) data with amplification technique; 1 (3,13 %) data with Literal Translation technique; 6 (18,75%) data with discursive creation technique; 1 (3,13%) data with Particularization technique; 7 (21,88%) data with reduction technique; and 16 (50%) data with Established Equivalence technique. According to the results of analysis, the dominant type of translation technique is Established Equivalence. It has the highest frequency of the data, as there were 16 data (50%). This technique used terms or expressions that were recognized as equivalents in the target language. It was used for describing the same situations through different stylistic or structural expressions. The translator translated the utterances from the source language into the target language using the established equivalence technique since the translator used terms or words that were more familiar in the target language, so the message could be well delivered to the target language.
The Role Of The Chef De Partie In Support Operations In The Pastry Section Of Hotel Novotel Semarang Prita Filadelfia; Dedi Joko Purnomo
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.284

Abstract

Prita Filadelfia. C13.2019.00239. 2023. The Role of a Chef de Partie in Supporting Operations in the Pastry Department of Novotel Hotel Semarang. Bachelor of Applied Science in Hospitality Management, Faculty of Cultural Studies, Dian Nuswantoro University.This final project aims to explain the role of a Chef de Partie, especially how the Pastry Department supports the operations. A Chef de Partie has the duty and responsibilities to manage the team. Lack of supervision from a leader makes an operation not run well, so guest complaints can occur. This research used qualitative descriptive methodology for data collection. The data was collected with interviews, observations, and documentation to obtain accurate data regarding the role of a Chef de Partie in the operations of the pastry section. The research results obtained by researchers are that a Chef de Partie has a very important role in leading his team so as to minimize a problem and be able to overcome problems at the internal and external levels, but if the duties and responsibilities are not carried out properly then it can lead to unsatisfactory product results and guest complaints. The role of a Chef de Partie is very influential in the operations of the pastry section in order to improve the image of a hotel and guest satisfaction.
The Role Of Account Receivables In Handling Delays In Billing Account (Invoices) At The Aruss Hotel Semarang Fransisca Candra Sutrisno; A. Soerjowardhana
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.285

Abstract

This final project aims to explain the role of accounts receivable in handling delays in collection of receivables (invoices) at the Aruss Hotel Semarang. The data collection method used in this study is a study of secondary documents, so that accurate data can be obtained regarding the role of efforts to handle late collection of receivables. There are various causes for late payment of receivables, one of which is the length of time for disbursing funds so that payments exceed the due date given. The results that can be obtained from this study are that accounts receivable have an important role in maintaining hotel cash flow and overcoming delays in collecting receivables at the Aruss Hotel Semarang. Accounts receivable play an important role in maintaining the hotel's cash flow, one of which is to overcome how guests experience delays in paying. In addition, the role of other departments is no less important in collecting receivables from guests.
Causes of Self-Censorship in the Japanese Mass Media Andre Yeshammah Wicaksono; Andy Bangkit Setiawan
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.286

Abstract

This study analyzes the causes of self-censorship in the Japanese mass media. Japan is now considered a country that has low press freedom. Approved by PM Koizumi`s cabinet in 2002 against a bill banning excessive reporting activities which caused strong protests from newspapers and broadcasters. The purpose of this research is to explain the causes of self-censorship in the Japanese mass media. This study uses qualitative research methods with the Thematic Analysis Approach approach and model of analysis data taken in The Journalist series. The conclusion of this study is that the Japanese mass media exercise self-censorship due to pressure from outsiders which makes it difficult for them to present the news and sources who refuse to be interviewed.
The Perspectives Of Native Kansai Dialect Speakers Towards The Kansai Dialect And Standard Japanese Muhammad Arsy Nur Raihan; Andy Bangkit Setiawan
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.287

Abstract

This research analyzes the Kansai dialect, Standard Japanese, and the perspectives of native Kansai dialect speakers towards both languages. The purpose of this study is to find out what native speakers of Kansai dialect feel about their dialect and their views on Standard Japanese. This research uses a qualitative method with a thematic analysis approach. The data for this study were gathered from comments on threads and questions posted on the jp.quora.com website. The researcher's conclusion is that native Kansai dialect speakers have a sense of pride in their language and do not hold any particular views towards Standard Japanese.
Analysis of the Budget and Realization of Regional Expenditure of the Health Department of the Province of North Sumatra During the Covid-19 Pandemic M. Farhan Lubis; Oktarini Khamilah Siregar
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 1 No. 2 (2022): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v1i2.288

Abstract

This research is entitled "Budget Analysis and Realization of Regional Expenditures for the Health Office of North Sumatra Province during the Covid-19 Pandemic". This study aims to analyze budget control and regional expenditure realization at the North Sumatra Provincial Health Office and prove whether regional budget funds have been realized efficiently. This research was conducted using descriptive research methods. The data collection technique in this study is in the form of documentation, and the data used is secondary data. The results of the research that has been done show that controlling or refocusing regional budget funds at the North Sumatra Provincial Health Office for the 2020 and 2021 Fiscal Years is less effective in increasing the efficiency of budget realization by looking at the ≥ 90% efficiency level of budget realization. This is because the government focuses on controlling and handling Covid-19 through programs to fulfill individual health efforts and public health efforts, programs to increase the capacity of human resources for health, and programs to support provincial government affairs with activities such as conducting outreach to the public about the dangers of Covid-19, by implementing health and vaccination protocols and increasing medical personnel for the prevention and treatment of Covid-19.
Drinking as the Third Space in Social Approach among Japanese Workers Rangga Anggayu Hedi; Andy Bangkit Setiawan
The International Conference on Education, Social Sciences and Technology (ICESST) Vol. 2 No. 2 (2023): The International Conference on Education, Social Sciences and Technology
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/icesst.v2i2.289

Abstract

This research discusses how the activity of drinking becomes a space that differentiates between the home and the workplace, serving as a means of release from hierarchical structures present in the working world. The objective of this study is to understand the role of drinking activities in the lives of Japanese workers. This qualitative research was conducted using the thematic analysis approach. The data for this study were derived from two Japanese dramas titled "Platinum Town" (2012) and "Hanzawa Naoki" (2013), with a focus on scenes depicting social drinking gatherings. Data collection involved identifying relevant drinking scenes, followed by data cleansing and subsequent analysis. The concept of this "third space" serves as a medium for employees in Japan to release status and hierarchy constraints within their work environment. Additionally, this third space also functions as a means of maintaining harmonious relationships in Japanese society, supported by the cultural factors of "Uchi" and "Honne."

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