cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Dwi Sulisworo
Contact Email
sulisworo@iistr.org
Phone
+6281328387777
Journal Mail Official
jmsd@journal.iistr.org
Editorial Address
Jalan Sugeng Jeroni No. 36 Yogyakarta 55142, Indonesia
Location
Kota yogyakarta,
Daerah istimewa yogyakarta
INDONESIA
Journal of Management Studies and Development
Published by Indonesian Institute of Science and Technology Research
ISSN : 29625955     EISSN : 29625467     DOI : https://doi.org/10.56741/jmsd.v1i02
Core Subject : Economy, Humanities, Science, Social, Engineering,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences
Journal of Management Studies and Development is an open-access, multidisciplinary journal in management research. JMSD publishes original empirical and conceptual studies that promote management and organizational research. It embraces a diverse variety of methodologies and philosophical foundations. The aim of JMSD is to provide a platform for the publication of research in the areas of business, economics, organization theory and behavior, human resource management, strategy, and entrepreneurship.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 88 Documents
 5   6   7   8   9 
Analysis of the Influence of Customer Satisfaction and Service Quality Towards Brand Trust at the Creative Center Injection in Kupang City Siokain, Jeksi; Silitonga, Roland Y. H.
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001811

Abstract

This study aims to analyze the influence of customer satisfaction and service quality, both simultaneously and partially, on brand trust at Injeksi Creative Center in Kupang City. This study is based on the importance of satisfaction and service quality in building customer trust in a brand, especially in the increasingly competitive creative services sector. This study uses a quantitative approach with a sample of 100 respondents who are customers of Injeksi Creative Center. Data collection was carried out through a questionnaire compiled based on research variable indicators. The data analysis technique used is multiple linear regression analysis to determine the magnitude of the influence between the independent and dependent variables. The results of the analysis show that customer satisfaction and service quality simultaneously have a significant effect on brand trust. Partially, customer satisfaction has a positive effect on brand trust, and service quality is proven to have a significant influence on customer trust in the brand. These findings confirm that increasing satisfaction and service quality are important factors in building and maintaining customer trust.
Public–Private Partnerships as Drivers of Sustainable Business Innovation in India’s Infrastructure Sector Jain, Nisha; Rath, Jyoti Prakash
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001888

Abstract

Public–Private Partnerships (PPPs) are increasingly recognized as key enablers of sustainable innovation in India’s infrastructure sector. This paper examines how PPPs foster innovation in environmental sustainability, technological adoption, and stakeholder engagement across critical domains, including transport, energy, urban development, and smart cities. Through a review of literature and multiple case studies, we find that PPPs leverage private-sector expertise to introduce green technologies (such as renewable energy integration and advanced construction materials), improve service efficiency, and engage diverse stakeholders in infrastructure delivery. Case studies from India’s highway networks, renewable energy parks, municipal services, and smart city initiatives illustrate that well-structured PPPs can accelerate environmentally sustainable solutions while sharing risks and rewards between public and private partners. The findings are discussed in the context of sustainable development goals, and policy implications are outlined to enhance the role of PPPs as catalysts for innovation and long-term sustainability in infrastructure.
Managing Conflict and Negotiation in the Workplace: A Systematic Review of Strategies, Employee Psychology, and Leadership Hernawati, Heni; Sojanah, Janah
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001974

Abstract

Conflict and negotiation are key dynamics in modern organizations that influence the quality of working relationships, the effectiveness of collaboration, and the sustainability of performance. This study aims to synthesize the latest empirical findings on the relationship between conflict and negotiation through a Systematic Literature Review (SLR) approach based on the PRISMA guidelines. A search of the Scopus database for publications from 2020 to 2025 yielded 1,030 initial articles, which were gradually selected until 10 core articles were selected that integrated conflict and negotiation in an organizational context. Descriptive and thematic analyses were conducted to answer three research questions: (RQ1) the influence of conflict and negotiation strategies on the effectiveness of conflict resolution; (RQ2) the role of emotional and psychological factors in shaping employee behavior; and (RQ3) the influence of social identity, organizational culture, and leadership support on conflict dynamics. The results of the study show three main findings: collaborative strategies are more effective than competitive strategies; psychological factors such as mindfulness and emotional intelligence significantly influence employee responses; and professional identity, organizational culture, and supervisor support play an important role in preventing conflict escalation and increasing the success of negotiations.
Factors Influencing the Career Satisfaction of Gig Workers within the Klang Valley Ravindran, Arthi; Vasudevan, Hemaloshinee
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001975

Abstract

The gig economy is crucial to Malaysia's labor market, notably in the Klang Valley, where gig workers significantly contribute to sectors like e-hailing and food delivery. Improved career satisfaction among these workers enhances global economic growth and productivity. The issue of inequality between formal and informal gig workers is increasingly recognized, highlighting the growing vulnerability of gig workers. The study focuses on factors affecting career satisfaction, including income, job security, social protection, and the working environment. The study uses a quantitative, descriptive approach grounded in assessing career satisfaction among gig workers. It analyzed survey data from 394 participants through SPSS, based on a non-probability convenience sampling method. A sample size of 394 was determined from an estimated population of 10,000 gig workers in Klang Valley, achieving a response rate of 98.5% at a 95% confidence level. Income stability (H1: t=6.256; p <0.001), job security (H2: t=3.390; p <0.001), social protections (H3: t=2.603; p=0.010) and supportive work environment (H4: t=-0.603; p=0.547) is a significant factor in career satisfaction. The Self-Employment Social Security Scheme (Act 789) has notably influenced the social protection of gig workers in Malaysia since 2017, offering valuable insights for policymakers and industry stakeholders to enhance career satisfaction and well-being, thus fostering sustainable growth in the gig economy.
Financial Innovation and Its Effect on Financial Performance: The Case of Commercial Bank of Ethiopia, Nekemte Town Branches Chali, Gudata Abara
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.002018

Abstract

This study examines the effect of financial innovation on the financial performance of the Commercial Bank of Ethiopia (CBE) in Nekemte Town. As banking shifts toward revenue-oriented digital strategies, identifying high-impact technologies is essential. A census survey of 56 branch managers and vice-managers from ten branches was analyzed using Pearson correlation and multiple regression (SPSS 26). Five innovation dimensions were evaluated: product innovation, process innovation, mobile banking, technology transfer, and remittance technology. Findings reveal that remittance technology is the strongest predictor of financial performance (β = 0.661, p < 0.01), followed by process innovation (β = 0.213) and mobile banking (β = 0.193). The regression model explains 92.7% of performance variance (R² = 0.927), indicating substantial explanatory power. The results suggest that profitability in regional markets depends largely on efficient payment and fund transfer systems. The study recommends expanding digital onboarding services and exploring blockchain solutions to reduce transaction costs and strengthen competitive advantage.
Effectiveness of Marketing Practices as Determinants of Purchase Intention for POP Mart Products: Insights from Filipino Consumers Recato, Neil Owen Andre; Remulta, Russel C.; Respicio, Norman Lesther S.; Santomin, Shemaiah Janelle C.
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001991

Abstract

This study examined the effectiveness of marketing practices, particularly the 4Ps of marketing mix, and consumer purchase intention for POP Mart products among Gen-Z Filipino consumers to determine the relationship between the effectiveness of the 4Ps marketing mix practices and the purchase intention of Gen Z Filipino consumers for POP Mart products. Using a quantitative correlational design, 385 respondents from Metro Manila were familiar with or had purchased POP MART products. Descriptive statistics and Pearson correlation analysis were employed to determine the correlation of the two variables. Results revealed that all four of the marketing mix components were positively rated, indicating that respondents generally agreed with POP Mart’s marketing strategies. Among the 4Ps, Product received the highest level of agreement, emphasizing strong influence on quality, design, and novelty on consumer decisions. The Pearson correlation coefficient (r = 0.668, p < 0.05) showed a moderately strong, positive, and statistically significant relationship between marketing practices and purchase intention, indicating that higher perceived marketing effectiveness increases consumers’ willingness to purchase. This concludes that the effective implementation of the 4Ps significantly influences the purchasing behavior of Gen Z Filipino consumers regarding collectible products. It gives viable information to both POP Mart Philippines and marketing professionals on how to develop specific, experience-based, and culturally responsive approaches to consumer appreciation and brand affinity. Furthermore, the study adds to the scarcity of local literature on marketing effectiveness in the Philippine context and highlights the potential of active retail industries to facilitate the development of sustainable economic growth.
Ethical Perceptions of Generation Z on Duped Products: The Role of Intellectual Property Awareness Magat Jr, Rolando; Dungog, Arahvela; Castillo, Laurence A.; Cimacio, Alyssa Kyla V.; Reyes, Ronafel C. De Los
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001936

Abstract

The increasing prevalence of dupe products has raised ethical concerns, particularly among Generation Z, whose consumption behavior is shaped by affordability, social influence, and evolving moral standards. While prior studies have examined ethical consumption and intellectual property (IP) awareness separately, limited research explains how consumer-related factors translate into ethical perceptions through IP awareness. Addressing this gap, the present study investigates the ethical perceptions of Generation Z toward duped products by examining the relationships among consumer-related influencing factors, IP awareness, and ethical perceptions within a mediated framework. Employing a quantitative, descriptive–correlational design, data were collected from 400 Generation Z respondents in Metro Manila using a validated, researcher-made questionnaire. The data were analyzed using descriptive statistics, non-parametric correlation, and Partial Least Squares Structural Equation Modeling (PLS-SEM) with bootstrapping. The findings reveal that consumer-related influencing factors significantly affect ethical perceptions both directly and indirectly through IP awareness, confirming a partial mediation effect. Although Generation Z demonstrates general awareness of IP rights and acknowledges ethical concerns, economic practicality and social normalization continue to shape ethical judgments. Anchored on Behavioral Reasoning Theory and Cognitive Dissonance Theory, the study contributes to a deeper understanding of ethically ambiguous consumption by highlighting how awareness interacts with consumer reasoning processes. The findings have implications for IP education, ethical marketing, and policy initiatives aimed at promoting responsible consumption. The study concludes that strengthening IP awareness alone is insufficient; ethical interventions must also address the economic and social contexts influencing Generation Z. Future research is recommended to explore longitudinal effects and cross-cultural perspectives on ethical consumption of dupe products.
The Advent of AI-Driven Finfluencers and Automation in Financial Supervision Venkatesan, T.; Ramdan, Asep Muhamad; Stephen, A.
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001997

Abstract

Over the past two decades, artificial intelligence (AI) has experienced rapid development and has been increasingly applied across various sectors, including finance. Alongside this technological advancement, a growing body of research has examined the use of AI-driven tools in financial services, particularly the emergence of finance influencers, commonly referred to as “finfluencers.” These actors leverage AI technologies to deliver personalized financial insights, automated investment advice, and real-time market analysis to a broad and diverse audience. AI-enabled finfluencer platforms offer advantages such as accessibility, continuous availability, data-driven recommendations, and enhanced monitoring of market trends, which appeal to investors seeking timely and customized financial guidance. However, the integration of AI and finfluencers also raises concerns related to reliability, ethical considerations, regulatory oversight, and decision-making accountability. This study aims to examine key AI applications in the financial sector, identify major finfluencer models and collaboration patterns, and discuss their implications for financial advisory practices. The paper further outlines future research directions to support responsible and effective AI-driven financial advisory systems.

Page 9 of 9 | Total Record : 88

 5   6   7   8   9 

Filter by Year

2022 2026


Reset
Filter By Issues
All Issue Vol. 5 No. 01 (2026): Article in Press - Journal of Management Studies and Development Vol. 4 No. 03 (2025): Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development Vol. 4 No. 01 (2025): Journal of Management Studies and Development Vol. 3 No. 03 (2024): Journal of Management Studies and Development Vol. 3 No. 02 (2024): Journal of Management Studies and Development Vol. 3 No. 01 (2024): Journal of Management Studies and Development Vol. 2 No. 03 (2023): Journal of Management Studies and Development Vol. 2 No. 02 (2023): Journal of Management Studies and Development Vol. 2 No. 01 (2023): Journal of Management Studies and Development Vol. 1 No. 02 (2022): Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development More Issue