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Dwi Sulisworo
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INDONESIA
Journal of Management Studies and Development
Published by Indonesian Institute of Science and Technology Research
ISSN : 29625955     EISSN : 29625467     DOI : https://doi.org/10.56741/jmsd.v1i02
Core Subject : Economy, Humanities, Science, Social, Engineering,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences
Journal of Management Studies and Development is an open-access, multidisciplinary journal in management research. JMSD publishes original empirical and conceptual studies that promote management and organizational research. It embraces a diverse variety of methodologies and philosophical foundations. The aim of JMSD is to provide a platform for the publication of research in the areas of business, economics, organization theory and behavior, human resource management, strategy, and entrepreneurship.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 74 Documents
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Tracer Study of Bachelor of Science in Office Administration Graduates of Camarines Sur Polytechnic Colleges Hallare, Syrell M.; Jintalan, Jocelyn O.
Journal of Management Studies and Development Vol. 4 No. 01 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i01.815

Abstract

The research is primarily a tracer study of the Bachelor of Science in Office Administration graduates of Camarines Sur Polytechnic Colleges, S/Y 2017-2018. Specifically, it sought to answer the personal, professional, and employment profile of the respondents,  the graduates level of satisfaction on the services provided by CSPC, and the attributes that contributes to the employability of the graduates. It also identified the assessment of the employers on the job performance of the graduates. Moreover, this research proposes recommendations to improve the BSOA curriculum and enhance the employability of BSOA Graduates. Descriptive Method was used in this study. The respondents were the two hundred (220) BSOA graduates and some of the employers. The findings revealed that majority of the graduates are gainfully employed holding a permanent position in private organizations as an entry level/ rank and file employee. BSOA graduates are very satisfied with the educational services provided by CSPC such as the physical facilities, Student Workload, Teaching Strategies and Qualifications of Faculty. The attributes that contribute much to the employability of the graduates are Computer Literacy, Work Experience and Human Relation Skills while  Appearance, Entrepreneurship Skills and High Community and Family Involvement do not show much relevance in the employability of the graduates. The employers assessment on the performance of the graduates is perceived to be Excellent.
Servicescape of Casual Dining Restaurants in Rinconada, Philippines Bulalacao, Rosalie B.; Repatacodo, Jairo N.
Journal of Management Studies and Development Vol. 4 No. 01 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i01.881

Abstract

Despite the escalating popularity, one of the most common reasons for casual dining restaurant failure is the inability to fulfill the servicescape expectations and experiences of its customers. This study determined the servicescape of casual dining restaurants in Rinconada. More specifically, the study presents the demographic profile of respondents in terms of age, gender, marital status, highest educational attainment, monthly income and frequency of visits. Assess the casual dining restaurant servicescape expectations and perceptions of customers along with ambient conditions, spatial layout, décor, signs, symbols and artifacts. Quantitative correlational research design and descriptive methods with an adopted questionnaire were used in the study. Stratified Random Sampling was used with 395 respondents that are customers of registered and DOT Accredited restaurants. That there is a highly significant relationship exists between servicescape expectations and perceptions of customers where the greater the expectation the better the perception. The proposed recommendations are deemed necessary as they serve as a tool for casual dining restaurants to create consistent, high-quality, and customer-centric environments that contribute to overall business success and competitiveness.
Work Environment and Compensation as Drivers of Productivity: The Role of Work Discipline as a Mediator Sujimah, Elis; Musoli
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.924

Abstract

The establishment of a company or government institution is inherently guided by specific organizational objectives that require collective and coordinated efforts. Achieving these objectives depends heavily on the competence of human resources, with employee performance often evaluated through their work productivity. Productive employees demonstrate both efficiency and effectiveness in executing their responsibilities. Work productivity is shaped by various internal and external factors, including the work environment, compensation, motivation, and work discipline. This study aims to examine the mediating role of work discipline in the relationship between the work environment and compensation on employee productivity. A quantitative, explanatory research design was employed. The study population comprised all 90 employees of the Department of Public Works, Housing, and Settlement Areas of Bantul Regency. Given the manageable population size, a total sampling (census) technique was used. Data were collected through a structured, self-administered questionnaire and analyzed using multiple linear regression and mediation analysis via the Sobel test, processed with SPSS version 25. The results indicate that both the work environment and compensation have a positive and significant effect on employee productivity. Additionally, these variables significantly influence work discipline, which itself has a significant positive impact on productivity. The analysis also confirms that work discipline significantly mediates the relationship between both the work environment and compensation and work productivity. The findings support all proposed hypotheses, underscoring the critical role of work discipline in enhancing employee performance through conducive work conditions and appropriate compensation.
Understanding E-Paper Engagement: The Interplay of Product, Promotion, Culture, and Social Contexts in the Digital News Market Asiati, Diah Isnaini; Herdiyan
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.923

Abstract

The rapid development of technology has compelled the media industry to shift toward digital-based platforms. Achieving success in this transition requires an effective strategy that considers consumer behavior variables. Given that consumers respond differently to technology, it is essential to identify behavioral factors that have the potential to significantly impact digital media access. This study aims to examine the influence of product and promotional strategies on the decision to purchase e-paper from Bisnis Indonesia, with cultural and social characteristics of consumers as intervening variables. Products and promotions are external stimuli that influence consumer behavior and are shaped by the strength of individual cultural and social contexts. An associative research design was employed to test the hypotheses, involving 155 e-paper subscribers of Bisnis Indonesia from ten representative cities. Primary data were collected through questionnaires, and Structural Equation Modeling (SEM) was used for analysis via LISREL software. The results indicate a positive and significant effect of product and promotional variables on purchasing decisions, which is further strengthened by cultural and social consumer characteristics. Overall, the model explains 89% of the variance in the purchase decision variable.
Needs Assessment of the Department of Education, Nabua West District Schools, Camarines Sur, Philippines: A Basis for an Extension Program Hallare, Syrell M.
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.926

Abstract

This study focused on the needs assessment of the Department of Education in Nabua West District Schools, Nabua, Camarines Sur, with the aim of serving as a basis for a proposed extension program by the College of Management and Entrepreneurship. Guided by Program Assessment Theory, the research addressed five key areas: school profiles in terms of enrolment and completion rates, professional profiles of teachers, teachers’ needs in skills training, advocacy and outreach programs, challenges faced by teachers, and the design of a suitable extension program. A mixed-methods approach was employed, utilizing questionnaires, interviews, observations, and documentary analysis. Data were analyzed using frequency counts, percentages, and ranking methods. Findings revealed a steady increase in enrolment but a decline in completion rates over a three-year period. Most teachers held baccalaureate degrees, were LET passers, and occupied Teacher I positions, with limited participation in national or international training. Key training needs identified include technology, records management, and communication skills. Advocacy needs focused on school repairs and gender development programs, while outreach priorities included medical and dental missions. Teachers also cited financial limitations, lack of resources, and staffing shortages as major challenges. The study recommends capacity-building initiatives and broader access to professional development opportunities to address these critical areas.
Financial Literacy, Financial Planning, Financial Management: An Analysis of Intergenerational Behavior in Gen-X, Gen-Y and Gen-Z Christian, Adhitya Rechandy; Sukardi; Bidayati, Utik
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.969

Abstract

This study investigates intergenerational differences in financial literacy, financial planning, and financial management among residents of Yogyakarta. The research sample comprised individuals from Gen-X, Gen-Y, and Gen-Z, with 60 respondents representing each generational cohort. A simple random sampling technique was employed, and the Kruskal-Wallis test was utilized to analyze the data. The findings reveal no statistically significant differences in financial literacy and financial planning across the three generations. However, significant generational differences were identified in financial management practices. Notably, Gen-Z demonstrated superior financial management behavior compared to both Gen-X and Gen-Y.
E-Banking Instruments and Service Delivery of Commercial Banks in Nigeria: Evidence from United Bank of Africa, Ilaro Branch, Nigeria Olayiwola, Habeeb Olaniyi; Olorunyomi, Hannah Oluwakanyinsola
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.974

Abstract

This study investigated the impact of e-banking tools on service delivery of commercial banks in Nigeria with reference to United Bank of Africa (UBA) Ilaro branch. The study adopted a simple random sampling technique and also collected data through online questionnaires sent to the customers and staff of UBA Ilaro. Eighty Google Form/online questionnaires were filled and retrieved from the respondents. The responses were sorted, coded and analyzed using descriptive and inferential statistics such as regression analysis via SPSS software. The results of descriptive statistics show that all the e-banking instruments are very important in delivering quality services of commercial banks, especially UBA Ilaro branch. From the regression results, it was found that automated teller machine and mobile banking have positive and significant impact on service delivery of UBA Ilaro branch. Although point of sale also had positive relationship with service delivery but it is not statistically significant at 5% critical value. The study concluded that among the instruments of e-banking, automated teller machine and mobile banking services are the essential tools to achieve effective service delivery of UBA Ilaro branch. It was therefore recommended that the Branch Manager should ensure that the ATMs are adequately funded on a consistent basis to provide quality services to their customers. Generally, the government through its agency should ensure optimization of Internet Bandwidth allocation to tackle the problem of internet failure across the country.
Green Human Resource Management Practices and Employee Engagement in Information Technology-Enabled Services Companies Zafra, Josephine; Guballo, Jayvie
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.993

Abstract

This research explored how employees in Business Process Outsourcing (BPO) companies in Makati City adopted Green Human Resource Management (GHRM) practices to support environmental sustainability and strengthen employee engagement. Despite Makati’s unique dynamics, few studies have examined the link between GHRM initiatives and engagement in the Information Technology-Enabled Services (ITES) sector. This study addressed that gap, offering insights for organizations aiming to enhance sustainability programs while keeping their workforce engaged. As more BPO firms prioritize green initiatives, understanding how GHRM influences employee behavior and motivation becomes essential. The research focused on green recruitment, environmental training, and sustainability-based performance evaluations, finding a positive relationship between GHRM strategies and employee engagement. When companies adopt environmentally responsible policies, employees respond with increased loyalty and participation. The study also highlighted the role of renewable energy sources—solar panels, wind turbines, and geothermal systems—as alternatives to traditional electricity. Promoting these technologies helps reduce carbon emissions and reliance on the power grid. Overall, the findings deepen the understanding of how green HR practices can drive both organizational and environmental benefits. BPO firms, especially in the ITES sector, are encouraged to implement GHRM strategies not only for ecological reasons but also to foster a more engaged and purpose-driven workforce.
Education Financing Resilience Strategy in Muhammadiyah Elementary Schools Dhiya'elhaq, Muhammad Ghossan Nazhif; Ika Maryani; Achadi Budi Santosa
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.1026

Abstract

School financing plays a crucial role in supporting the quality of education and requires effective management and governance. This study explores the financing resilience strategy of an elementary school with limited managerial and financial capacity, including the challenges it encounters and the solutions it applies. The data were collected using a qualitative descriptive approach through in-depth interviews and documentation. The primary data sources were the school principal and treasurer, with supporting documents as secondary sources. This research was conducted at Muhammadiyah Girikerto Elementary School, Sleman, Special Region of Yogyakarta. Data analysis involved data reduction, data display, and conclusion drawing. The results indicate that the school has implemented a comprehensive financing strategy encompassing planning, execution, and evaluation stages. Despite limited resources, the school has effectively addressed financing challenges, ensuring the continuity of teaching and learning activities. These findings underscore the importance of a robust financing resilience strategy in maintaining educational quality, particularly in developing schools with limited resources.  
Gen Z Shopping Behavior Factors in Modern Retail Stores, Bojonegoro City, Indonesia Kustaji; Anggapratama, Reza; Nurcholis; Purnomo, Ari
Journal of Management Studies and Development Vol. 4 No. 02 (2025): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/jmsd.v4i02.1053

Abstract

This study aims to explore the factors that influence Generation Z’s shopping behavior in modern retail stores in Bojonegoro, Indonesia. As digital technology and social media increasingly shape consumer habits, understanding how Gen Z that characterized by digital nativeness and high connectivity makes purchasing decisions is crucial for retail development. A qualitative approach was employed using in-depth interviews with five purposively selected participants aged 18–25, complemented by field observations and documentation.Thematic analysis revealed four dominant factors influencing Gen Z's retail shopping behavior: technology adoption, social media engagement, influencer impact, and social environment. Respondents indicated that product discovery often starts through platforms like TikTok and Instagram but decisions are finalized after in-store visits, highlighting a hybrid shopping pattern. Influencers, particularly micro-influencers with relatable content, significantly affect trust and intent to buy. Peer opinions and group shopping activities also play a critical role in shaping preferences.These findings suggest that while Gen Z is highly influenced by digital ecosystems, physical retail experiences remain vital. The research contributes to the understanding of hybrid consumer behavior and offers strategic implications for modern retailers seeking to align their marketing and service strategies with Gen Z preferences. Retailers are advised to integrate online and offline experiences, collaborate with digital influencers, and create interactive in-store environments to attract and retain this consumer segment.

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