cover
Contact Name
Arfandi Ahmad
Contact Email
arfandi.ahmad@umi.ac.id
Phone
+6281353559190
Journal Mail Official
journaljisem@gmail.com
Editorial Address
Jl. Cendrawasih No. 295
Location
Unknown,
Unknown
INDONESIA
Journal of Industrial System Engineering and Management
Published by PT. Safari Amalia
ISSN : -     EISSN : 29622069     DOI : https://doi.org/10.56882
ournal of Industrial System Engineering and Management is a scientific journal with open access which is published twice a year (March and September). This journal accepts scientific papers from within and outside the country. JISEM aims to publish scientific articles with a view to achieving up-to-date theories and applications related to industrial engineering and management systems. This journal is a medium for disseminating research information for lecturers, researchers, and practitioners. JISEM accepts articles from original research, case study articles, and scientific review articles. The journal was first established since 2022 by PT. Safari Amalia located in Makassar, South Sulawesi. e-ISSN 2962-2069 The main topics in this journal publication are: Work Design and Measurement; Operations Research and Analysis; Decision Analysis and Methods; Facilities Engineering and Engineering Management; Quality and Reliability Engineering; Human Factors, Ergonomics, and Safety; Operations Engineering & Management; Supply Chain Management and Logistics; Engineering Management; Information System, Business Process Management; Product Design & Development; System Design & Engineering; Project Management; Simulation & Stochastic Models; Material Management.
Articles 39 Documents
Pengurangan Limbah dengan Penerapan Metode Just in Time di PT. Uwe Molino Luwuk -, siswanto
Journal of Industrial System Engineering and Management Vol. 3 No. 2 (2024): Journal of Industrial System Engineering and Management (Edisi December)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v3i2.42

Abstract

The manufacturing industry is one of the important sectors in the Indonesian economy. PT. Uwe Molino Luwuk is one of the manufacturing companies that offers bottled drinking water (AMDK) products. This company still has several problems related to waste in its production process. This situation is also reflected in the loss of time during the production process. This waste can cause great losses for the company. This study aims to optimize production to reduce waste can be done by applying the Just In Time (JIT) method through the Value Stream Mapping (VSM) data analysis technique. The results of the study showed that the dominant waste in the top order was waiting. Developing improvements from the current to the future state, the lead time value of the material on the production floor was faster, in the VSM before 510 minutes while the lead time of the VSM after was 310 minutes. So there is a reduction in time of around 60.7%.
Analysis of Occupational Health and Safety Risks in the Palm Oil Processing Industry Using the HIRARC Method Nurul Ilmi
Journal of Industrial System Engineering and Management Vol. 4 No. 1 (2025): Journal of Industrial System Engineering and Management (Edisi June)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i1.45

Abstract

The palm oil production industry is characterized by physically demanding tasks, high-temperature processes, and suboptimal working conditions, all of which contribute to a high risk of workplace accidents and health issues. At PT XX, 80% of reported work accidents are attributed to unsafe actions by workers, highlighting the need for a structured occupational health and safety management system. This study aims to identify hazards, assess occupational risks, and recommend appropriate control measures using the HIRARC (Hazard Identification, Risk Assessment, and Risk Control) method. Data were collected through field observations, interviews with 18 workers and 5 safety experts, and documentation across three key workstations: the loading ramp, sterilizer, and classification stations. The analysis identified a total of 15 work activities, with 3 classified as high-risk, 4 as medium-risk, and 8 as low-risk. High-risk activities were primarily related to exposure to high temperatures and confined workspaces. Control measures focused on engineering solutions, administrative controls, and the consistent use of Personal Protective Equipment (PPE). The application of the HIRARC method proved effective in systematically identifying and assessing risks, as well as in formulating targeted control strategies to reduce unsafe conditions and improve overall workplace safety performance. The study concludes that implementing the HIRARC framework significantly contributes to enhancing occupational health and safety in palm oil production environments.
Analysis The Effect of Water Quality and Service Quality on Consumer Loyalty Riana, Riska Iva
Journal of Industrial System Engineering and Management Vol. 4 No. 1 (2025): Journal of Industrial System Engineering and Management (Edisi June)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i1.46

Abstract

Sustainability of water supply services hold contributes to human well-being with individual preferences. So, there is need to assess for the public from various levels of water services in an effort to ensure water provision with the aim of achieving customer satisfaction in its use so that it can build their own loyalty. So therefore, this study was conducted to determine how water quality and service effect consumer loyalty using the Structural Equation Modeling (SEM) by looking for variables that influence quality and success in achieving user loyalty by forming a diagram of the relationship between variables and indicators, confirmatory analysis factors for exogenous and endogenous variables in the initial model, data normality tests and outlier evaluations. The model fit test in this study uses several criteria, including Chi Square, GFI, TLI, CLI, AGFI and RMSEA. Based on the results of this study, it shows that (1) the variable (CS) Consumer Satisfaction value of 0.768, meaning that the variable (CS) Consumer Satisfaction can be explained by (WQ) Water Quality (SQ) Service Quality with a percentage value of 76.8% while 24.2% can be explained by other variables not examined in this study. (2) not all antecendent variables have a significant influence on the consequent variables. Also, not all hypotheses are accepted. All antecedent variables cannot explain the consequent variables because the R2 value is less than 0.5.
Evaluasi Beban Kerja Mental Menggunakan Metode NASA-TLX pada Operator Call Center di PT. XYZ Makassar Ahmad, Fauziah
Journal of Industrial System Engineering and Management Vol. 3 No. 2 (2024): Journal of Industrial System Engineering and Management (Edisi December)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v3i2.49

Abstract

This study examines the mental workload experienced by call center operators at PT XYZ Makassar using the NASA-TLX method. High mental workload can impact service quality, productivity, and employees' psychological well-being, particularly in high-pressure service industries. The aim of this study is to identify the dominant dimensions of mental workload and analyze their relationship with the work conditions of call center operators. A mixed-methods approach was employed, focusing on descriptive quantitative analysis, complemented by qualitative data through semi-structured interviews. The primary instrument used was the NASA-TLX, which measures mental workload based on six dimensions: mental demand, physical demand, temporal demand, performance, effort, and frustration. The study involved 20 call center operators at PT XYZ Makassar. The findings reveal that 60% of operators experience high levels of mental workload, with effort and mental demand being the primary contributing factors. These findings indicate the need for improvements in workload management, such as restructuring work schedules, stress management training, and enhancing psychosocial support to alleviate excessive mental workload. This study contributes to the development of cognitive ergonomics theory in the service sector context and provides practical recommendations for improving employee well-being and operational efficiency. Further research could explore the long-term effects of mental workload on employee health and performance in other sectors.
Integrating Digitalization in Supply Chain Performance Evaluation of the Zinc Industry through the Analytic Network Process (ANP) Fole, Asrul; Safitri, Khoerun Nisa; Aini, Nurul; Negara, Palmadi Putri Surya
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.55

Abstract

The zinc industry faces significant challenges in improving supply chain performance due to complex production, distribution, and quality control systems, as well as uneven digitalization that limits real-time monitoring and decision-making. This study develops a digitalization-based supply chain performance evaluation model using the Analytic Network Process (ANP) to determine priority weights of key performance indicators (KPIs). Data were collected from 15 industry experts with 15–20 years of experience. The analysis shows that Reliability (0.32) and Cost Efficiency (0.26) are the most influential dimensions, followed by Responsiveness (0.19), Flexibility (0.13), and Asset Management (0.10). The highest-priority KPIs are On-Time Delivery (0.0518) and Order Fulfillment Rate (0.0506), while Capacity Utilization Ratio (0.0033) has the lowest weight. Integrating digital systems such as ERP, IoT, and MES enhances real-time visibility, data accuracy, and responsiveness—reducing production delays by 18%, improving logistics cost efficiency by 12%, and increasing delivery reliability by 20%. The ANP-based model thus provides an objective, data-driven foundation for continuous performance improvement and strategic decision-making.
Performance Evaluation of Fixed Crane Operations Using Overall Equipment Effectiveness Method in Port Container Handling Activities Riana, Riska Iva; Fauziah
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.56

Abstract

Efficient container handling is crucial to maintaining productivity and competitiveness in port operations. This study evaluates the performance of fixed crane equipment using the Overall Equipment Effectiveness (OEE) method to identify factors contributing to productivity loss. Data were collected through observation, interviews, and operational records, focusing on loading time, downtime, operation time, processed amount, and defect rate. The analysis assessed three OEE indicators: availability, performance efficiency, and quality rate. Results revealed that crane availability ranged from 84–86%, performance efficiency from 14–21%, and quality rate remained at 100%. The overall OEE value of 12–18% was significantly below the world-class standard of 85%, indicating low operational efficiency. The primary causes of reduced effectiveness included operator negligence, overloading, and insufficient radiator maintenance. To enhance reliability, the study suggests introducing a 200-hour preventive maintenance schedule emphasizing radiator inspection, operator training, and strict load monitoring. The research demonstrates that applying the OEE framework allows port managers to quantify equipment performance, identify major loss sources, and implement targeted strategies to reduce downtime and improve throughput in container handling operations
Environmental Impact Analysis Using Life Cycle Assessment (LCA) on Plastic Waste Processing at Antang Makassar Landfill Amrul, Amrul; Chairany, Nurul; Pawennari, Andi; Nur, Taufik
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.57

Abstract

This study analyzes emission loads generated from plastic waste shredding activities around the Antang Landfill. The process involves the use of transportation vehicles, diesel engines, polypropylene sacks, and polyethylene terephthalate (PET) packaging from used cooking oil containers. Diesel combustion and transportation activities contribute to air pollution, while shredded plastic waste may release additional emissions into the environment. The research aims to evaluate the environmental impacts of plastic waste shredding and propose strategies for sustainable waste management. The Life Cycle Assessment (LCA) method was applied to assess environmental aspects and potential impacts through input–output inventory analysis. Data were processed using SimaPro software, with impact assessment conducted through categorization and normalization stages. The findings reveal three main impact categories: global warming, ozone layer depletion, and human toxicity. The collection stage contributes most to human toxicity (4.66E-5 and 2.48E-16), while the transportation stage produces the highest emissions from operational vehicles (8.12E-5 and 4.32E-16). During the shredding stage, diesel combustion contributes most to ozone layer depletion (1.02E-8) and human toxicity (2.52E-13). The plastic fragment handling stage shows significant impacts on ozone layer depletion (7.9E-9) and global warming (8.69E-13). Further research is recommended to develop emission reduction strategies that integrate cost efficiency and stakeholder participation.
Evaluation Of CCTV Operator Work Performance Reviewed from the Aspects of Ergonomics: Working Methods, Posture, And Environmental Conditions Clea Putri, Famelga; Erniyani, Erniyani
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.58

Abstract

CCTV monitoring activities are static tasks that require continuous visual focus and prolonged sitting, making operators prone to physical fatigue, visual impairment, and decreased performance. Common problems include non-ergonomic work postures, thermal discomfort, and lighting glare on monitors. This study aims to evaluate CCTV operator performance through a comprehensive ergonomic approach that includes posture analysis, work activity patterns, and environmental conditions. The methods used include work sampling to measure the proportion of productive and idle time, posture analysis using REBA to determine musculoskeletal risk, and measurement of environmental parameters such as temperature, air velocity, viewing distance, and lighting quality. The results showed a REBA score of 3 (low risk but improvement needed), operator focus time of only 8–10 minutes, normal idle time of 15 minutes, and an allowance of 17 minutes. Nighttime thermal conditions were below comfort standards, and glare was found to interfere with visibility. These findings confirm the need to redesign workstations and improve working conditions to improve CCTV operator performance.
Proposed Layout for Goods Storage in RM Supermarket Warehouse Using Dedicated Storage Masniar, Masniar; Wahyudien, Mohammad Arief Nur; Ahistasari, Asih; Karyanto, Agus; Tajuddin, Tamrin
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.59

Abstract

The warehouse is one of the most important components of the business. Activities storage covering receipt, storage, arrangement, bookkeeping, maintenance, and disbursement of goods from the storage place. When the warehouse lacks proper management, goods are not arranged by type or classification. Goods are piled up in one place because the warehouse does not have enough space. Therefore, when taking goods, must dismantle and move the appropriate goods. Thus, the process of taking and storing goods takes quite a long time. Planning layout means building and integrating flow components for the product so that operators, equipment, and material transformation processes interact most efficiently from part reception to part delivery, which is also known as the location storage still with the Dedicated Storage method. Research results indicate two proposed storage layout options. The First Alternative​ produces the total distance of 281.9 meters by subtracting 55.8 meters, or 6.6%, from the current layout. Meanwhile, the alternative second produce distance is 373.9 meters, with a subtraction distance of -36.3 meters, or -10%. Of the two choices, alternative 1 is more efficient than alternative 2.

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