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Arfandi Ahmad
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INDONESIA
Journal of Industrial System Engineering and Management
Published by PT. Safari Amalia
ISSN : -     EISSN : 29622069     DOI : https://doi.org/10.56882
Core Subject : Science, Education, Engineering,
Computer Science & IT Engineering Industrial & Manufacturing Engineering Mathematics Transportation
ournal of Industrial System Engineering and Management is a scientific journal with open access which is published twice a year (March and September). This journal accepts scientific papers from within and outside the country. JISEM aims to publish scientific articles with a view to achieving up-to-date theories and applications related to industrial engineering and management systems. This journal is a medium for disseminating research information for lecturers, researchers, and practitioners. JISEM accepts articles from original research, case study articles, and scientific review articles. The journal was first established since 2022 by PT. Safari Amalia located in Makassar, South Sulawesi. e-ISSN 2962-2069 The main topics in this journal publication are: Work Design and Measurement; Operations Research and Analysis; Decision Analysis and Methods; Facilities Engineering and Engineering Management; Quality and Reliability Engineering; Human Factors, Ergonomics, and Safety; Operations Engineering & Management; Supply Chain Management and Logistics; Engineering Management; Information System, Business Process Management; Product Design & Development; System Design & Engineering; Project Management; Simulation & Stochastic Models; Material Management.
Arjuna Subject : Teknik (semua kategori) - Tenik Industri dan Manufaktur
Articles 34 Documents
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Pengurangan Limbah dengan Penerapan Metode Just in Time di PT. Uwe Molino Luwuk -, siswanto
Journal of Industrial System Engineering and Management Vol. 3 No. 2 (2024): Journal of Industrial System Engineering and Management (Edisi December)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v3i2.42

Abstract

The manufacturing industry is one of the important sectors in the Indonesian economy. PT. Uwe Molino Luwuk is one of the manufacturing companies that offers bottled drinking water (AMDK) products. This company still has several problems related to waste in its production process. This situation is also reflected in the loss of time during the production process. This waste can cause great losses for the company. This study aims to optimize production to reduce waste can be done by applying the Just In Time (JIT) method through the Value Stream Mapping (VSM) data analysis technique. The results of the study showed that the dominant waste in the top order was waiting. Developing improvements from the current to the future state, the lead time value of the material on the production floor was faster, in the VSM before 510 minutes while the lead time of the VSM after was 310 minutes. So there is a reduction in time of around 60.7%.
Analysis of Occupational Health and Safety Risks in the Palm Oil Processing Industry Using the HIRARC Method Nurul Ilmi
Journal of Industrial System Engineering and Management Vol. 4 No. 1 (2025): Journal of Industrial System Engineering and Management (Edisi June)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i1.45

Abstract

The palm oil production industry is characterized by physically demanding tasks, high-temperature processes, and suboptimal working conditions, all of which contribute to a high risk of workplace accidents and health issues. At PT XX, 80% of reported work accidents are attributed to unsafe actions by workers, highlighting the need for a structured occupational health and safety management system. This study aims to identify hazards, assess occupational risks, and recommend appropriate control measures using the HIRARC (Hazard Identification, Risk Assessment, and Risk Control) method. Data were collected through field observations, interviews with 18 workers and 5 safety experts, and documentation across three key workstations: the loading ramp, sterilizer, and classification stations. The analysis identified a total of 15 work activities, with 3 classified as high-risk, 4 as medium-risk, and 8 as low-risk. High-risk activities were primarily related to exposure to high temperatures and confined workspaces. Control measures focused on engineering solutions, administrative controls, and the consistent use of Personal Protective Equipment (PPE). The application of the HIRARC method proved effective in systematically identifying and assessing risks, as well as in formulating targeted control strategies to reduce unsafe conditions and improve overall workplace safety performance. The study concludes that implementing the HIRARC framework significantly contributes to enhancing occupational health and safety in palm oil production environments.
Analysis The Effect of Water Quality and Service Quality on Consumer Loyalty Riana, Riska Iva
Journal of Industrial System Engineering and Management Vol. 4 No. 1 (2025): Journal of Industrial System Engineering and Management (Edisi June)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i1.46

Abstract

Sustainability of water supply services hold contributes to human well-being with individual preferences. So, there is need to assess for the public from various levels of water services in an effort to ensure water provision with the aim of achieving customer satisfaction in its use so that it can build their own loyalty. So therefore, this study was conducted to determine how water quality and service effect consumer loyalty using the Structural Equation Modeling (SEM) by looking for variables that influence quality and success in achieving user loyalty by forming a diagram of the relationship between variables and indicators, confirmatory analysis factors for exogenous and endogenous variables in the initial model, data normality tests and outlier evaluations. The model fit test in this study uses several criteria, including Chi Square, GFI, TLI, CLI, AGFI and RMSEA. Based on the results of this study, it shows that (1) the variable (CS) Consumer Satisfaction value of 0.768, meaning that the variable (CS) Consumer Satisfaction can be explained by (WQ) Water Quality (SQ) Service Quality with a percentage value of 76.8% while 24.2% can be explained by other variables not examined in this study. (2) not all antecendent variables have a significant influence on the consequent variables. Also, not all hypotheses are accepted. All antecedent variables cannot explain the consequent variables because the R2 value is less than 0.5.
Evaluasi Beban Kerja Mental Menggunakan Metode NASA-TLX pada Operator Call Center di PT. XYZ Makassar Ahmad, Fauziah
Journal of Industrial System Engineering and Management Vol. 3 No. 2 (2024): Journal of Industrial System Engineering and Management (Edisi December)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v3i2.49

Abstract

This study examines the mental workload experienced by call center operators at PT XYZ Makassar using the NASA-TLX method. High mental workload can impact service quality, productivity, and employees' psychological well-being, particularly in high-pressure service industries. The aim of this study is to identify the dominant dimensions of mental workload and analyze their relationship with the work conditions of call center operators. A mixed-methods approach was employed, focusing on descriptive quantitative analysis, complemented by qualitative data through semi-structured interviews. The primary instrument used was the NASA-TLX, which measures mental workload based on six dimensions: mental demand, physical demand, temporal demand, performance, effort, and frustration. The study involved 20 call center operators at PT XYZ Makassar. The findings reveal that 60% of operators experience high levels of mental workload, with effort and mental demand being the primary contributing factors. These findings indicate the need for improvements in workload management, such as restructuring work schedules, stress management training, and enhancing psychosocial support to alleviate excessive mental workload. This study contributes to the development of cognitive ergonomics theory in the service sector context and provides practical recommendations for improving employee well-being and operational efficiency. Further research could explore the long-term effects of mental workload on employee health and performance in other sectors.

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