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Rumah Jurnal UIN Sunan Gunung Djati Bandung Jl. AH Nasution No.105 Cibiru, Bandung 40614
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Gunung Djati Conference Series
Published by UIN Sunan Gunung Djati Bandung
ISSN : 27746585     EISSN : -     DOI : -
Core Subject : Religion, Economy, Science, Education, Agriculture, Social, Engineering,
Religion Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Other
Gunung Djati Conference Series merupakan penyedia layanan publikasi dan konferensi berbagai bidang keilmuan yang diterbitkan oleh UIN Sunan Gunung Djati Bandung dan sebagai sarana publikasi hasil penelitian. Penerbit ini memuat artikel yang belum pernah dipublikasikan sebelumnya yang berupa artikel hasil penelitian ataupun penelitian terapan. Informasi mengenai pedoman penulisan artikel dan prosedur pengiriman artikel terdapat pada setiap penerbitan. Semua artikel yang masuk akan melalui ‘peer-review process’ setelah memenuhi persyaratan sesuai pedoman penulisan artikel, kemudian penerbit menyerahkan semua template ke pelaksana konferensi keilmuan. Penerbitan artikel ini dilakukan sesuai kegiatan yang dilaksanakan oleh penyelenggara konferensi.
Arjuna Subject : Umum - Umum
Articles 1,955 Documents
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Kualitas Pelayanan Publik Pada PLN Mobile Marlina Isna Nur Aulia; Muhammad Dzikri Mustopa; Mutiara Zulfa
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

Technological advances provide benefits in public services to the community, especially at PT. PLN (Persero). Utilization of technology with good quality can provide satisfaction for the community itself. This research is entitled "Improving the Quality of PLN Public Services Through the Use of Technology to Create Community Satisfaction". This research aims to determine public satisfaction in improving the quality of public services. The approach methodology uses quantitative methods with techniques for analyzing substances and scraping data from various internet sources. The diagram shows that 10,000 PLN Mobile 8000 users gave a 5star rating, 1000 users gave a 1 star, 500 users gave a 4 star, and 200 users gave a 2 star, and there were no 3 stars. By increasing the efficiency and quality of public services using PLN Mobile, it is easier for people to access information related to electricity services. This can also increase PLN's transparency, accountability and sense of responsibility to the community.
Analisis Sentimen Komentar Pengguna Aplikasi SAMBARA di Google Playstore Muhammad Furqon Mulyaddin; Muhammad Ramadhan Mahendra; Muthia Dewi Rabbani
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

In the current era of globalization, there are numerous aspects that can be utilized by all humankind, particularly in harnessing technological advancements, one of which is in the field of governance, especially public services. One of the public services that can leverage technological progress is the Samsat service. One of its applications is the creation of the SAMBARA Application (Samsat Mobile for West Java). The SAMBARA Application represents a technological innovation aimed at facilitating access and financial management for its users. With a range of provided features, this application offers practical solutions in managing financial transactions, making payments, and providing up-to-date information regarding financial matters. This article aims to optimize the integrated system within the Sambara application to enhance the quality of services to a more superior level. The system development method encompasses a thorough analysis of user needs, technological infrastructure upgrades, and enhancement of application functionality. Research results indicate that through the implementation of this strategy, the Sambara application can provide more efficient, responsive services, consequently enhancing user satisfaction. System optimization within the Sambara application is a crucial step toward achieving the superior service standards expected by users.
Analisis Sentimen Komentar Pengguna Mobile JKN di Google Play Store Moh. Ilham Ramdhan; Muhammad Iqbal Nurdiansyah; Nadia Nur Amalia
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

The government continues to strive to improve the quality of public health through the social security system. One of them is launching the Mobile JKN health service application, which with one hand the government can make it easier for the public to access good health information and services. However, in the implementation of the Mobile JKN application there are many obstacles when accessed by users, therefore research was carried out with the aim of seeing public satisfaction regarding the health services provided by the government through the JKN mobile application. Researchers used qualitative research methods with a literature study approach. The research results prove that the government still has to evaluate and improve the Mobile JKN application in an effort to optimize Mobile JKN services, this is because users who give negative reviews dominate all reviews compared to users who give positive reviews, which means that people's needs have not been met. On the other hand, some people feel the benefits of the Mobile JKN application because it can save time and energy.
Analisis Sentimen Komentar Pengguna Info BMKG di Google Play Store Lilis Yulia Fitriah; Muhammad Daffa Fauzan; Mohammad Raamdhan Ibnu Maulana
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

Climate change that is currently occurring is a challenge for every human being and even for the sustainability of the country. The impact of climate change is so great that it requires a preventive effort that can overcome or minimize the possibility of this impact occurring. Through optimizing the BMKG info application, it is hoped that the impact of climate change can be prevented because of the climatological information in it. Through a sampling of public comments on the BMKG info application, it is known what should be considered by the developer of this application in its optimization ranging from notifications, accuracy, regional coverage, to widgets.
Peran Pers Dalam Menanggulangi Hoaks Pemilu Nesya Desriany Mustapa; Nara Rafi Zulfikar; Muhammad Alif Athaariq
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

This research aims to find out the role of the press in disseminating information about elections and policies related to press obligations in this election era. Journalism as the fourth pillar of democracy has a key role in educating the public and providing space for public participation in order to actively participate in maintaining democracy. During the election period, where political tensions and competition between parties reach their peak, the existence of journalistic ethics guidelines becomes even more crucial. The formulation of journalistic ethics guidelines policy in the Press Law is a strategic step to ensure that media coverage during elections remains quality, objective, and makes a positive contribution to the democratic process. The document analysis approach is a qualitative method used in the preparation of this article. In addition, in search of relevant data, we as researchers tried to do website scraping on one of the national news sites "detik.com". This scraping was done with a focus on election keywords. In conclusion, in this era of democratic parties, it is necessary to reform policies for the press, especially regarding election news where there are several guidelines that should be emphasized to the press to avoid damaging the essence of democratic politics.
Analisis Sentimen Mengenai Kepuasan Layanan Aplikasi Salaman Kota Bandung Maulidina Rahayu; Muhammad Alif Rafi Budiman; Mochammad Fachri Syaripudin
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

This research aims to present strategies for increasing community participation in using the Bandung City Salaman application. This research uses a mixed method approach which will produce better data. Sentiment analysis of the Salaman app shows a high level of satisfaction, with most reviews giving the maximum rating. The success of this application highlights the potential of technology in supporting Good Governance. Active community participation in e-Government programs is considered the main pillar for increasing transparency, accountability and service quality. The Salaman application has the advantage of providing a variety of population service options that are more abundant than similar applications at the Bandung City Population and Civil Registration Service (Disdukcapil). This advantage gives people more choices to fulfill their population administration needs and is one of the reasons the Salaman application is used by many people and gets good reviews from the public.
Efektivitas Aplikasi JSS Sebagai Implementasi E-Government Kota Yogyakarta Nabila Nur’aini; Muhamad Faisal Abdul Latif; Naufal Falah Ardiansyah
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

The rapid development of technology in recent years has led to several changes in various lines of life. One of them has an impact on the government sector, several new policies are now present along with the development of technology. The use of technology in the government bureaucracy can improve city management functions. The presence of e- government is one of the steps of utilizing technology in the government bureaucracy, especially in the field of public services. One of the cities in Indonesia that i mplements e- government is Yogyakarta City, Yogyakarta City Government has a public service application, namely the Jogja Smart Service Application. The purpose of this research is to determine the effectiveness of the JSS application in the implementation of e-government in Yogyakarta City. This research was conducted using mixed methods. Mixed method is a combined method between qualitative methods as well as quantitative methods. Qualitative method data collection techniques use literature studies while quantitative methods use descriptive methods. The population of this study was 5000 people of Yogyakarta City who used the JSS Application. The sample in the study was 1200 people of Yogyakarta City who used the JSS Application. It can be concluded that the Jogja Smart Service (JSS) application is not yet fully effective. This JSS application already has a target achievement of orderly population administration to make it a city hall in cyberspace. However, this application is not yet adaptive because of the many problems that occur in this application.
Penerapan Kebijakan Digitalisasi Pelayanan Publik Pada Aplikasi BPOM Mobile Nakhla Naqiyya Qonita; Muhammad Luthfi Rokhish; Muhammad Naufal Faruq
Gunung Djati Conference Series Vol. 39 (2024): The 2nd Students Conference of Social Science, Political Science, and Public Adminis
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

E-Government or Electronic Government is the use of information and communication technology (ICT) to provide public services and improve government efficiency and transparency. This article discusses one of the agencies that implement the E-Government system, namely the BPOM (Food and Drug Monitoring Agency). BPOM implements the E- Government system by issuing an application called BPOM Mobile. The purpose of the BPOM Mobile application is to make it easier for the public to ascertain whether the medicines and food sold around the community are registered or not. Therefore, the author conducted this research with the aim of finding data on whether the community has been helped in the E-Government process at BPOM. The research method in this paper uses the sentiment analysis method which is used to find data on the assessment of the community regarding the BPOM Mobile application by scraping data from the Google Play Store application. From the results of this analysis, it can be concluded that the community assesses that the BPOM Mobile application is still not effective in providing E-Government- based services. Therefore, the authors provide suggestions for the BPOM Mobile application to make it even better in the process of E-Government services to the public, the suggestions given involve making a website that is more accessible and easy to create, update, and maintain.
Apa Itu Roemah Kolaborasi? Sebuah Kelanjutan Kelas Menulis Fakultas Ushuluddin UIN Sunan Gunung Djati Bandung Wahyudin Darmalaksana; Fitriani Fitriani; Susanti Vera; Hidayatul Fikra
Gunung Djati Conference Series Vol. 37 (2024): Conference on Participation and Development in Community Creative Industries (CPD-CC
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

This research aims to discuss the idea of establishing the Roemah Collaboration. This research is qualitative in nature by applying the Asset Based Community Development method. The results and discussions directed Roemah Collaboration to immediately prepare program offer proposals and recruit marketing resources whose role was to promote various activity programs to a wide audience. This research concludes that the idea of establishing Roemah Collaboration is considered appropriate in an effort to collect and combine various expertise competencies that work collaboratively to realize common goals.
Arah Pengelolaan Jurnal Ilmiah Kelas Menulis Fakultas Ushuluddin UIN Sunan Gunung Djati Bandung Fitriani Fitriani; Hidayatul Fikra; Susanti Vera; Wahyudin Darmalaksana
Gunung Djati Conference Series Vol. 37 (2024): Conference on Participation and Development in Community Creative Industries (CPD-CC
Publisher : UIN Sunan Gunung Djati Bandung

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Abstract

This research aims to discuss the management of scientific journals. This research uses a qualitative approach by applying descriptive-analytical methods. The results and discussion show that journal managers deserve appreciation for their dedication to improving the performance of scientific publications in the world of higher education. This research concludes that higher education alumni who continue to dedicate themselves to managing scientific journals are certain to have sufficient capacity to accelerate scientific publications if they have the opportunity to be appointed as lecturers. Because future lecturers need adequate mastery in the field of scientific publications.

Page 117 of 196 | Total Record : 1955

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