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Fahruddin Kurdi
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ebsinaindonesia@gmail.com
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Karangmojo, Plandaan. Jombang, East Java 61456 - Indonesia
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INDONESIA
Jurnal Kesehatan Komunitas Indonesia
Published by Al-Hijrah Indonesia
ISSN : 29853435     EISSN : 25032801     DOI : https://doi.org/10.58545/jkki
Core Subject : Health, Social,
Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health
The Jurnal Kesehatan Komunitas Indonesia (JKKI) is an open access scientific journal managed by EBSINA and published by Al-Hijrah Indonesia. JKKI focuses on public health and nursing research, epidemiology, pharmacy, reproductive health, health management, environmental health, health promotion, occupational safety, community nutrition, health policy, and others related to health in the community. JKKI welcomes original articles, review articles, and case studies on various professional health services. Health workers are subjects at JKKI, but writers outside the health subject are also welcome to be able to send articles as long as the article is within the scope of JKKI, especially its implications for public health. The Indonesian Community Health Journal (JKKI) is published in April, August and December.
Arjuna Subject : Kedokteran - Kesehatan Masyarakat, Kesehatan Lingkungan dan Pekerjaan
Articles 102 Documents
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The Effect of Dhikr on Preoperative Anxiety Among Women Undergoing Elective Cesarean Section: A Pre-Experimental Study Nuha, Bagus Ulin; Safi'i, Akhmad; Rajin, Mukhamad; Azizah, Ninik
Jurnal Kesehatan Komunitas Indonesia Vol 5 No 3 (2025): December 2025
Publisher : Al-Hijrah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58545/jkki.v5i3.595

Abstract

Preoperative anxiety in women undergoing cesarean section (CS) is a common problem that can affect physical and psychological conditions, including increased blood pressure, heart rate, and stress hormones, which can interfere with the surgical process and postoperative recovery. Spiritual approaches such as dhikr (Islamic prayer chanting) have been shown to calm the mind, improve emotional stability, and enhance patients' mental readiness before surgery. This study employed a single-group pretest-posttest pre-experimental design with 15 respondents from the Central Surgical Unit of Islamic Hospital of Nahdlatul Ulama (NU) Demak selected through purposive sampling. The dhikr intervention was conducted for 10 minutes, guided by a nurse before surgery. Anxiety levels were measured before and after the intervention using the Amsterdam Preoperative Anxiety and Information Scale (APAIS). The average anxiety score decreased from 24.6 before the intervention to 14.07 after the dhikr, and the Wilcoxon Signed-Rank test (Z = -3.413, p = 0.001) showed a statistically significant decrease. These results indicate that spiritual interventions, including dhikr (remembrance of God), are effective in reducing preoperative anxiety by increasing psychological and physiological calm. These findings support the integration of dhikr into holistic nursing care to enhance psychological stability and mental readiness in patients.
Strengthening Service Quality–Based Work Culture to Improve Patient Satisfaction: A Case Study at Sayang Regional General Hospital, Cianjur Regency Fatimah, Neneng Efa; Affandi, Azhar; Djulius, Horas
Jurnal Kesehatan Komunitas Indonesia Vol 5 No 3 (2025): December 2025
Publisher : Al-Hijrah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58545/jkki.v5i3.608

Abstract

Background: Strengthening work culture grounded in service quality is critical for improving patient satisfaction, particularly in public healthcare settings. However, gaps persist in its consistent implementation among health workers and administrative staff. Objective: This study aimed to formulate a strategy for reinforcing a service quality–based work culture to enhance patient satisfaction at Sayang Hospital, Cianjur Regency. Methods: A qualitative case study was conducted using a descriptive-analytical approach. Data were collected through in-depth interviews, participatory observation, and documentation, with source triangulation applied for validation. Informants included hospital management, medical personnel (doctors and nurses), administrative staff, and patients. Data analysis followed the Miles and Huberman interactive model comprising data reduction, data display, and conclusion drawing. Results: The service quality–based work culture at Sayang Hospital remains partial and inconsistently practiced. Patient satisfaction was rated as moderate, with recurring complaints concerning communication, service speed, and staff empathy. Key barriers included a weak quality-oriented performance evaluation system, insufficient training on service excellence, and limited transformational leadership among managers. Conclusion: To strengthen work culture, the study proposes an integrated strategy comprising continuous values-based training and coaching, embedding service quality indicators into performance management, and implementing a balanced reward-and-sanction system to promote patient-centered professionalism.

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