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Journal of Educational Management Research
Published by Al-Qalam Institute
ISSN : 29629195     EISSN : 29638992     DOI : -
Core Subject : Humanities, Education, Social,
Humanities Education Social Sciences
Journal of Educational Management Research is an international peer-reviewed journal which publishes original and significant contributions to educational management, administration, and leadership, in its broadest sense, from all over the world. This includes primary research projects in schools and further vocational and higher education institutions. This journal encourages contributions that respond to important issues in management education. Contributions may be either conceptual or empirical and are welcomed from any topic area and country so long as they primarily focus on management or organization in education. Although our core areas of interest are organizational behaviour and management in education, we are also interested in leadership, public relation, human resource management, social issues in management, financial management, organizational development, critical management studies, etc. Authors are strongly encouraged to have their work reviewed and evaluated by their colleagues prior to submission for formal editorial review.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 509 Documents
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The Work Engagement as a Mediator between Workload, Work Environment, and Generation Z Job Performance Romi, Akbar Fahrurrohman Fiqanda Cuseno; Dewi, Mariana Puspa
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1882

Abstract

This study aims to examine the mediating role of work engagement in the relationship between workload, work environment, and Generation Z employee performance. A quantitative approach was employed using purposive sampling, involving 100 Generation Z employees working in the service sector. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The analysis procedures included tests of construct validity and reliability, structural model evaluation, and mediation analysis using the bootstrapping method. The results indicate that workload and work environment have positive and significant effects on Generation Z employee performance. The work environment also shows a significant positive effect on work engagement, whereas the effect of workload on work engagement is moderate. Furthermore, work engagement partially mediates the relationship between work environment and employee performance but does not mediate the effect of workload on performance. The R² value of 0.649 demonstrates that the proposed model explains 64.9% of the variance in Generation Z employee performance. These findings highlight the importance of fostering a supportive work environment and managing workload effectively to enhance work engagement and performance among Generation Z employees.
Dynamics of Madrasah Principals' Managerial Practices in Managing Educational Personnel Mawardi; Hidayat, Husni; Fikri , Madian Al
Journal of Educational Management Research Vol. 3 No. 2 (2024)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v3i2.442

Abstract

This study aims to explore the dynamics of madrasah principals’ managerial practices in managing educational personnel. Using a qualitative case study approach, data were collected through in-depth interviews, observations, and document analysis to capture managerial processes, leadership interactions, and personnel management practices in natural settings. The findings reveal that principals enact managerial practices dynamically through adaptive planning, flexible organization and coordination, context-sensitive supervision, and inclusive decision-making. These practices enable principals to respond effectively to organizational challenges, align personnel management with institutional goals, and foster a collaborative and supportive work environment. The study highlights that managerial effectiveness in madrasahs is not determined solely by technical competence, but by the ability to adapt leadership practices to contextual and human resource conditions. The implications of this study suggest that leadership development programs for madrasah principals should emphasize dynamic managerial capabilities, reflective supervision, and participatory decision-making. By advancing a dynamic perspective on managerial leadership, this research contributes to educational management scholarship and provides practical insights for improving personnel management in Islamic educational institutions.
Navigating Human Resource Challenges in Madrasah: Implications for Islamic Education Policy Implementation Mawardi; Candra; Kumaidi
Journal of Educational Management Research Vol. 2 No. 2 (2023)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v2i2.556

Abstract

This study aims to analyze managerial problems and structural barriers in the management of human resources (HR) in madrasas and their implications for the implementation of the latest Islamic Education policy. The study used a qualitative approach with a case study design. Data were collected through in-depth interviews with madrasah principals, vice principals, and teachers, observations of managerial practices and learning, and documentation studies related to HR management. Data analysis was carried out through the stages of data condensation, data presentation, and continuous verification of findings. The results show that HR management in madrasas is still dominated by an administrative and reactive orientation, exacerbated by a rigid bureaucratic structure and limited access to professional development. This condition results in a mismatch between the competencies of educators and Islamic Education policy standards and impacts the implementation of policies that are not uniform across learning levels. The implications of this study emphasize the importance of strengthening competency-based HR management, structural flexibility, and continuous professional development programs to improve the effectiveness of Islamic Education policies in madrasas.
Leadership of Madrasah Principals in Fostering Professional Work Ethic among Educational Staff: A Case Study in Indonesian Islamic Schools Mawardi; Putri, Elza Eka; Novita , Mona; Wisata , Darma
Journal of Educational Management Research Vol. 4 No. 5 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i5.873

Abstract

This study aims to examine how madrasah principals enact leadership practices to foster professional work ethic among educational staff in Indonesian Islamic schools. Educational institutions are not only sites of knowledge transmission but also arenas for cultivating ethical conduct and professional discipline. In madrasah contexts, professional work ethic is inseparable from the moral legitimacy of institutions grounded in Islamic values. Employing a qualitative case study design, data were collected through semi-structured interviews, participant observation, and document analysis. Thematic analysis was used to interpret leadership practices within their organizational and cultural contexts. The findings show that values-based leadership, enacted through moral exemplarity and ethical modeling, is a primary driver of the formation of a professional work ethic. Participatory and relational leadership strengthens organizational commitment, trust, and work discipline by fostering psychological ownership and inclusive governance. Ethical norms are institutionalized through formal routines and informal socialization, enabling the reproduction of professional standards beyond direct supervision. Leadership influence operates at micro, meso, and macro levels through exemplarity, participation, and cultural embedding. These mechanisms jointly cultivate self-regulation, accountability, and service orientation. This study contributes an integrative, culturally grounded framework for ethical leadership in faith-based education and recommends leadership development programs that emphasize ethical embodiment, participatory governance, and institutionalized routines.
Service Innovation and Licensing Service Quality as Determinants of Business Operator Satisfaction Ernita; Rosidi; Muawanah , Umi
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1741

Abstract

This study examines the influence of service innovation and licensing service quality on business operator satisfaction at the Investment and One-Stop Integrated Services Office (DPMPTSP) of Probolinggo Regency. The research employs a quantitative approach with a sample of 95 business operators who received licensing services. Data were collected through Google Forms questionnaires and analyzed using multiple linear regression with SPSS 25. The findings reveal that licensing service innovation does not significantly affect business operator satisfaction, while licensing service quality—comprising tangibles, reliability, responsiveness, assurance, and empathy—has a positive and significant impact on satisfaction. When examined simultaneously, both service innovation and service quality significantly influence business operator satisfaction. This study confirms that improving public service quality, particularly in aspects of reliability, responsiveness, assurance, empathy, and tangible evidence, is the primary factor in creating satisfaction among business operators in Probolinggo Regency.
The Role of School Principals Through Religious Programs in Motivating Students' Religiosity Levels Sari, Wanda Puspita; Samsilayurni; Nurlena
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1743

Abstract

This study aims to examine the role of the principal in motivating students’ levels of religiosity through the implementation of religious programs. The research employs a qualitative approach using a case study design. Data were collected through interviews, observations, and documentation involving principals, religious education teachers, and students. The data were analyzed using data reduction, data display, and conclusion drawing techniques. The findings indicate that the principal plays an active role as a leader, motivator, and supervisor in organizing and overseeing various religious programs, including joint prayers, congregational prayers, Qur’an recitation (tadarus), infaq activities, religious extracurricular programs, and memorization of Asmaul Husna. These programs contribute positively to enhancing students’ religiosity, as reflected in their stronger commitment to religious values, increased participation in religious activities, and positive changes in attitudes and behavior. The study implies that effective leadership by school principals is crucial in strengthening students’ religious character through well-managed and consistently implemented religious programs. Such leadership can serve as a strategic model for character education in schools, particularly in fostering students’ moral and spiritual development.
The Influence of Brand Ambassador, Tagline, and Outlet Location on Purchase Decisions: The Mediating Role of Brand Image Gunarianto; Rachmawati, Ike Kusdyah; Handoko , Yunus
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1851

Abstract

This study examines the influence of brand ambassador, tagline, and outlet location on purchase decisions, with brand image as a mediating variable, using Malang Strudel as a tourism-based retail case. A quantitative explanatory design was employed using purposive sampling of consumers who had purchased Malang Strudel within the last six months and had prior exposure to brand promotions. Data were collected through structured questionnaires across six outlet clusters and analyzed using PLS-SEM (SmartPLS 4). The results indicate that brand ambassador (β = 0.611), tagline (β = 0.396), and outlet location (β = 0.336) significantly influence brand image. Brand image strongly affects purchase decisions (β = 0.472) and serves as a key mediating mechanism, with the strongest indirect effect observed in the brand ambassador pathway (β = 0.289). While brand ambassador and tagline retain significant direct effects on purchase decisions, outlet location exhibits only a marginal direct influence. These findings underscore the central role of brand image as a perceptual bridge that transforms communication cues into consumer behavior. The study extends brand equity theory by demonstrating that brand image functions as the primary conversion mechanism between symbolic branding cues and purchase decisions in tourism-based retail contexts.
Strategy for Strengthening Madrasah Human Resource Governance in Facing the Challenges of Islamic Education Reform Mawardi; Mufid , Khairil; Qotni , Darul; Novita , Mona
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1860

Abstract

This study aims to identify strategies for strengthening madrasah human resource governance by integrating the development of pedagogical and managerial competencies to respond to the demands of Islamic education reform in the digital era. The study used a qualitative approach with a case study design at MAN 2 Sarolangun, using in-depth interviews, participant observation, and document analysis as data collection techniques. The results of the study indicate that managerial problems, structural barriers, teacher competency mismatches, and limitations in professional development programs interact with each other, resulting in HR management remaining administrative, reactive, and not fully adaptive to Islamic education reform. The theoretical implications of this study emphasize the need for a holistic model of madrasah HR governance, combining managerial, pedagogical, and Islamic value aspects, while the practical implications highlight the importance of developing competency-based professional programs and monitoring teacher needs to improve the quality of learning and the consistency of policy implementation. This study provides guidance for madrasah principals and policy makers in strengthening HR systematically.
The Influence of Emotional Intelligence, Work Motivation, and Training on Teacher Performance Junilasari, Nurmaya
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1861

Abstract

The rapid transformation of the educational landscape requires teachers to continuously adapt emotionally, motivationally, and professionally in performing their roles. This study aims to examine the influence of emotional intelligence, work motivation, and training on teacher performance in an integrated Islamic primary school context. Employing an associative quantitative approach with a survey method, this study involved all 44 teachers as respondents using a total sampling technique. Data were collected through a five-point Likert-scale questionnaire and analyzed using multiple regression analysis. The results indicate that emotional intelligence and work motivation have positive but statistically insignificant effects on teacher performance, while training has a positive and significant influence on improving teacher performance. Simultaneously, emotional intelligence, work motivation, and training collectively contribute significantly to teacher performance. These findings imply that although emotional and motivational factors remain important psychological foundations for teachers, continuous and well-structured training plays a more decisive role in enhancing teacher performance. Therefore, educational institutions are encouraged to prioritize sustainable professional development programs while simultaneously fostering teachers’ emotional intelligence and work motivation to improve instructional effectiveness.
Choice Decision as a Mediating Variable between Location, Price, and Tenant Satisfaction in Boarding Houses: A Perspective of Educational Service Management Rosadi, Arifa Mahabbah; Karnawati, Tin Agustina; Widodo, Teguh
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1862

Abstract

This study aims to examine the effect of location and price on tenant satisfaction with choosing decision as a mediating variable in boarding houses located in Rungkut, Surabaya, from an educational service management perspective. Boarding houses in educational and industrial areas function as supporting services that influence students’ learning environments and overall well-being. This study adopts a quantitative approach by collecting survey data from 100 boarding house tenants, consisting of students and industrial workers. Data were gathered using a structured questionnaire measured on a five-point Likert scale and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results reveal that location and price have a positive and significant effect on choosing decision. Price and choosing decision significantly influence tenant satisfaction, while location does not have a direct significant effect on tenant satisfaction. Furthermore, choosing decision is confirmed to mediate the relationship between location and tenant satisfaction as well as between price and tenant satisfaction. These findings indicate that tenant satisfaction is largely shaped by how effectively tenants evaluate and decide on boarding house options rather than by physical location alone. From an educational service management perspective, this study highlights the importance of boarding houses as part of the educational support ecosystem. The findings imply that boarding house owners and managers should emphasize transparent pricing strategies, strategic location planning, and the provision of clear and reliable decision-support information to enhance tenant satisfaction and ensure sustainable service quality in educational environments.

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