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Journal of Educational Management Research
Published by Al-Qalam Institute
ISSN : 29629195     EISSN : 29638992     DOI : -
Journal of Educational Management Research is an international peer-reviewed journal which publishes original and significant contributions to educational management, administration, and leadership, in its broadest sense, from all over the world. This includes primary research projects in schools and further vocational and higher education institutions. This journal encourages contributions that respond to important issues in management education. Contributions may be either conceptual or empirical and are welcomed from any topic area and country so long as they primarily focus on management or organization in education. Although our core areas of interest are organizational behaviour and management in education, we are also interested in leadership, public relation, human resource management, social issues in management, financial management, organizational development, critical management studies, etc. Authors are strongly encouraged to have their work reviewed and evaluated by their colleagues prior to submission for formal editorial review.
Articles 421 Documents
The Work Engagement as a Mediator between Workload, Work Environment, and Generation Z Job Performance Romi, Akbar Fahrurrohman Fiqanda Cuseno; Dewi, Mariana Puspa
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1882

Abstract

This study aims to examine the mediating role of work engagement in the relationship between workload, work environment, and Generation Z employee performance. A quantitative approach was employed using purposive sampling, involving 100 Generation Z employees working in the service sector. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The analysis procedures included tests of construct validity and reliability, structural model evaluation, and mediation analysis using the bootstrapping method. The results indicate that workload and work environment have positive and significant effects on Generation Z employee performance. The work environment also shows a significant positive effect on work engagement, whereas the effect of workload on work engagement is moderate. Furthermore, work engagement partially mediates the relationship between work environment and employee performance but does not mediate the effect of workload on performance. The R² value of 0.649 demonstrates that the proposed model explains 64.9% of the variance in Generation Z employee performance. These findings highlight the importance of fostering a supportive work environment and managing workload effectively to enhance work engagement and performance among Generation Z employees.