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PANDITA: Interdisciplinary Journal of Public Affairs
Published by Universitas Krisnadwipayana
ISSN : 26144077     EISSN : 28088131     DOI : https://doi.org/10.61332/ijpa.v6i2
Core Subject : Health, Education, Social,
Education Environmental Science Public Health Social Sciences Other
PANDITA: Interdisciplinary Journal of Public Affairs adalah jurnal peer-review yang menerbitkan artikel tentang praktik, teori, dan penelitian di semua bidang sosial politik termasuk kebijakan publik, governance, manajemen publik, pelayanan publik, dan otonomi daerah. Scope jurnal terdiri dari pemerintahan, pendidikan, budaya, kebencanaan, kepariwisataan, dan kesehatan masyarakat
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 7 Documents
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Search results for , issue "Vol. 5 No. 2 (2022): Juli - Desember" : 7 Documents clear
Pengaruh Model Pembelajaran Flipped Classroom Terhadap Kemandirian dan Hasil Belajar Siswa Dewi Fatimah; Sri Kantun; Dwi Herllindawati
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.44

Abstract

This study aims to determine the effect of the flipped classroom learning model on the independence and learning outcomes of class X students of the accounting skills program at Vocasional High School 1 Lumajang with a case study on the basic competencies of basic accounting equations for the 2022/2023 school year. This research is an experimental research with the type of research Pre-Experimental Design and using the One Group Pretest-Posttest research design. Methods of data collection using questionnaires, tests, interviews and documentation. The data analysis method used is the paired sample t-test. The results showed that the flipped classroom learning model had an effect on student learning independence with a Sig. 0.00 <0.05 and has an effect on learning outcomes with a Sig value. 0.03 <0.05. The results of the Percent N-Gain test show that the flipped classroom learning model has an effect on learning independence by 57% and on learning outcomes by 22%.
Consumers’ Intention pada Omni-Channel Matahari dengan Pendekatan Utaut Rani Normawati; Anna Widayani; Ika Rachmawati
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.45

Abstract

Technological developments, especially in product marketing, are very diverse, for example omni-channel. Omni-channel is implemented to reach a wider audience. This study aimed to examine and analyze the factors influencing the intention to use omni-channel among Matahari Department Store (MDS) consumers. The collected data was processed based on the descriptive statistical analysis method to determine the characteristics of the respondents and inferential statistics using SEM-PLS. The results of the study show that performance expectancy has a positive effect on omni-channel shopping attitude. Likewise with the omni-channel shopping attitude towards consumers' intention. A positive but not significant effect can be seen in the relationship between the effect of effort expectancy and omni-channel shopping attitude.    
Analisis Strategi Pemasaran dalam Menghadapi Persaingan Bisnis Di Masapandemi di J&T Express Cabang Lubang Buaya Jakarta Timur Megawati Megawati; Sugeng Santoso
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.51

Abstract

This study aims to identify and analyze marketing strategies in the face of business competition during the pandemic at J&T Lubang Buaya Branch, East Jakarta. This study uses a qualitative descriptive using interview, observation, and documentation data collection techniques conducted at J&T Express, Lubang Buaya Branch, East Jakarta. The informants in this study were employees and consumers of J&T Lubang Buaya Branch, East Jakarta. In this study using the 7P marketing strategy, namely Product, Price, Promotion, Place, People, Process, and Physical Evidence. The development of shipping goods in Indonesia is currently very fast. The existence of a pandemic has made the trend of online shopping increase in Indonesia. The marketing mix has seven elements that cannot be separated and are interrelated with each other. Keywords: Marketing Strategy, J&T Express, 7P Marketing Mix, Competition Business, Pandemic.
Pengaruh Etos Kerja Terhadap Kinerja pada Dinas Pemuda dan Olahraga (Dispora) Kota Bekasi Kiki Setyawati; Catarina Cori
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.54

Abstract

Human Resources (HR) or employees in a company or agency is a very important element to have. Good human resources are employees who are good in their work behavior in accordance with company or agency regulations. Employees who are able to carry out their duties and responsibilities in accordance with their behavior in completing their work. Companies or agencies must be able to pay attention to the performance patterns of their employees to achieve a synergistic relationship. The existence of Restrictions on Community Activities (PPKM) during the pandemic also affected the performance of the Bekasi City Youth and Sports Service (Dispora), which required that every day only around 25% to 50% of employees attend the Bekasi City Dispora office. This study focuses more on the ethos and performance of the Bekasi City Dispora by using a causality and correlative approach with the research variables namely the independent variable (work ethic) and the dependent variable (employee performance). Determining the number of samples in this study used an error level of 5%, so the sample used according to the table was 78 people. The results showed that the work ethic has a positive and very strong influence on the performance of employees at the Bekasi City Dispora. So the implication of this research is that employees need to have a high work ethic so that the resulting performance is also high and Dispora needs to build and improve the work ethic of employees in order to create the performance expected by the agency.
Implementasi Kebijakan New Normal pada Pelaku Usaha Waterpark Transera di Kabupaten Bekasi Iwan Bara Budiman; Sari Ningsih
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.55

Abstract

The purpose of this study was to conclude that the management of the waterpark Bekasi supported it completely and ignored the agnation of new normal policies, Management understands the importance of applying health protocols to businesses and individuals so that the waterpark begins implementing strict, intensive health protocols starting with all of waterpark Bekasi, as well as the transfer of tools and the resulting infrastructure of the covid-19 pandemic. Causing various policies to break the spread of the covid-19 virus in Indonesia. Efforts by governments are among those that are implemented Civility to society in order to carry out Covid-19, excluding activities in all forms of crowds, assemblies, and avoiding meetings involving many people. Such efforts are aimed at communities that can be done to break the current covid-19 pandemic chain. The provisions of infrastructure in accordance with government regulations and therefore Transera waterpark provide comfort and security to the organizers.
Efektivitas Citizen Relation Management (CRM) dalam Penyelenggaraan Penanganan Pengaduan Masyarakat di Wilayah Kota Administrasi Jakarta Timur Tahun 2021 Nadea Rahmadani Azzahra; Ainun Nazriah
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.56

Abstract

The Citizen Relations Management (CRM) application program is an innovation from the DKI Jakarta government which aims to make it easier for the SKPD to accommodate, coordinate, and handle all complaints or reports regarding problems experienced by the community. This CRM application can only be used by DKI Jakarta government officials. The problems most often reported by the community through the CRM application include 1) garbage; 2) disturbance of public order and comfort; 3) illegal parking; 4) violation of regional regulations; 5) traffic jams. The purpose of this study was to determine the effectiveness of CRM applications in handling public complaints, and to find out the inhibiting and supporting factors of CRM applications in handling public complaints. The theory used in this study is the theory of effectiveness measures put forward by Duncan in Richard M. Steers with 3 (three) indicators namely goal attainment, integrity, and adaptation. This study uses qualitative methods, informant selection techniques are determined purposively, and data collection techniques used are observation, interviews, documentation related to research, then the data obtained will be analyzed by means of data reduction, data presentation, and drawing conclusions. The results of the study show that the application of the CRM application program in handling public complaints can be said to be effective and in accordance with the objectives of using the CRM application, namely, to make it easy for SKPD to handle complaint reports and make it easy for people who want to report the problems they are experiencing based on the phenomenon of achieving goals, integrity, and adaptation. Then the CRM application consists of 14 official complaint channels that can be used by the public. The implementation of the CRM application program has several supporting factors, namely human resources who understand technology and use CRM applications, then there are supportive leadership policies, and the CRM application function is said to be a supporter of SKPD in handling public complaints. In addition, there are factors that become obstacles in the running of this CRM application, namely, community reports that have no explanation, people who are just playing around in making reports, and difficulty signaling due to bad weather.   
Pengaruh Pemanfaatan Smart Office Terhadap Keberlangsungan Operasional Perusahaan di Jakarta (Studi Kasus Tenant PT Menara Properti Indonesia Tahun 2021) Mayang Sari; Achmad Sulistyono
PANDITA : Interdisciplinary Journal of Public Affairs Vol. 5 No. 2 (2022): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v5i2.58

Abstract

The purpose of this study is to determine the use of Smart Office which consists of two indicators, namely Virtual Office and Serviced Office on the Company's Operational Sustainability which consists of several indicators, including desks, chairs, and private offices; internet connection, and electricity; free printing; free meeting rooms; full pantry; receptionist; cleaning services; and the domicile of the company at the tenants registered with PT Menara Properti Indonesia. This study uses a survey method conducted on all tenants registered at PT Menara Properti Indonesia, both users of Virtual Office and Serviced Office services. The results of this study indicate that there is an influence between the use of smart offices and the company's operational sustainability at the tenants of PT Menara Properti Indonesia.  

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