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Sautma Ronni Basana
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International Journal of Financial and Investment Studies
Published by Universitas Kristen Petra Surabaya
ISSN : -     EISSN : 27453952     DOI : https://doi.org/10.9744/ijfis
Core Subject : Economy,
Economics, Econometrics & Finance
International Journal of Financial and Investment Studies (IJFIS) e-ISSN: 2745-3952 is a peer-reviewed journal that aims at the dissemination and advancement of research in the areas of economics and finance with a specific focus on financials and investments. The aim of the Journal is to provide a platform to researchers, practitioners, academicians, and professionals associated with the field of financials and investments. To encourage and promote research across a wide breadth of areas pertaining to financials and investments. Preference will be given to comparative studies that take global and regional perspectives as well as comprehensive single country studies that address critical policy issues and have significant global and regional implications.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 53 Documents
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FROM PLAY TO PURCHASE: HOW GAMIFICATION EXPERIENCE DRIVES PURCHASE INTENTION THROUGH TRUST, VALUE, AND ENGAGEMENT Advent Chandra; Deverrel Ryanvianda; Hotlan Siagian
International Journal of Financial and Investment Studies (IJFIS) Vol 6 No 1 (2026): APRIL 2026
Publisher : Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/ijfis.6.1.20-35

Abstract

This study aims to examine the influence of gamification experience on purchase intention, with perceived trust, perceived value, and customer engagement as mediating variables, among Shopee e-commerce users in East Java Province. This study uses a quantitative approach, with numerical scale data collected via an online questionnaire in Google Forms. The research population comprises individuals in East Java who have used Shopee and made transactions on it. The sampling technique used was nonprobability judgmental sampling, with the criteria that respondents were at least 17 years old and had made transactions in the last three months. A total of 200 respondents met the criteria and were analyzed in this study. All measurement items were graded using a five-point Likert scale, ranging from 1 (strongly disagree) to 5 (strongly agree). Data analysis was carried out using descriptive statistics and Structural Equation Modeling based on Partial Least Squares (PLS-SEM). The results show that gamification experience has a significant effect on perceived trust, perceived value, and customer engagement, with the strongest influence on customer engagement. However, the gamification experience does not have a significant direct effect on purchase intention. In addition, perceived value and customer engagement have a significant effect on purchase intention, whereas perceived trust does not. Mediation analysis showed that perceived value and customer engagement mediated the relationship between gamification experience and purchase intention, whereas perceived trust did not. These findings confirm that engagement-based mechanisms and value perceptions are more decisive in translating gamification experiences into purchase intent than trust alone, thereby expanding the theoretical understanding of gamification's effectiveness in the context of digital commerce.
THE INFLUENCE OF SUPPLIER RELATIONSHIP MANAGEMENT ON COMPETITIVE ADVANTAGE THROUGH SUPPLY CHAIN INTEGRATION Ruth Srininta Tarigan
International Journal of Financial and Investment Studies (IJFIS) Vol 6 No 1 (2026): APRIL 2026
Publisher : Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/ijfis.6.1.36-46

Abstract

This study aims to analyze the effect of Supplier Relationship Management on Competitive Advantage, with Supply Chain Integration as a mediating variable, in medium- and large-scale manufacturing companies in East Java. The study uses an explanatory research approach with a non-probability sampling method through judgment sampling. Data were obtained by distributing questionnaires to 97 respondents and measured using a five-point Likert scale. Data analysis was performed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results show that Supplier Relationship Management has a positive and significant effect on Supply Chain Integration (β = 0.766; p < 0.001) and Competitive Advantage (β = 0.286; p = 0.034). Supply Chain Integration also has a positive and significant effect on Competitive Advantage (β = 0.341; p = 0.021). Furthermore, the indirect effect of Supplier Relationship Management on Competitive Advantage through Supply Chain Integration was positive and significant (β = 0.261; p = 0.027). These findings indicate that Supply Chain Integration acts as a partial mediator in the relationship between Supplier Relationship Management and Competitive Advantage. Therefore, effective supplier relationship management needs to be supported by information integration, coordination, and involvement among supply chain actors so that companies can improve flexibility, delivery accuracy, the ability to meet customer needs, and competitive position.
THE INFLUENCE OF PRODUCT QUALITY, SERVICE QUALITY, AND ELECTRONIC WORD OF MOUTH ON PURCHASE INTENTION Felix Enrico Evan Harianto; Zeplin Jiwa Husada Tarigan
International Journal of Financial and Investment Studies (IJFIS) Vol 6 No 1 (2026): APRIL 2026
Publisher : Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/ijfis.6.1.47-56

Abstract

This study aims to analyze the influence of product quality, service quality, and electronic word of mouth on purchase intention among Serabi Notosuman Surakarta consumers. The study used a quantitative approach with a purposive sampling technique. Data were obtained through online questionnaires distributed to consumers who had visited or purchased at least twice and were at least 17 years old. Of the 102 questionnaires collected, 98 met the criteria and were used in the analysis. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 3.0. The results showed that product quality had no significant effect on purchase intention (β = 0.237; p = 0.161) or electronic word of mouth (β = 0.165; p = 0.148). Conversely, service quality had a positive and significant effect on purchase intention (β = 0.397; p = 0.001) and electronic word of mouth (β = 0.536; p < 0.001). Electronic word of mouth also had a positive and significant effect on purchase intention (β = 0.266; p = 0.008). These findings indicate that consumer purchase intention is more influenced by service quality and online consumer reviews or recommendations than by direct product quality. Therefore, management needs to maintain product quality while prioritizing improving service quality and managing electronic word of mouth to strengthen consumer purchase intention.

Page 6 of 6 | Total Record : 53

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