cover
Contact Name
Fajar Kusnadi Kusumah Putra
Contact Email
nhij@stp-bandung.ac.id
Phone
+62222011456
Journal Mail Official
nhij@stp-bandung.ac.id
Editorial Address
Politeknik Pariwisata NHI Bandung Jl. Dr Setiabudhi No.186, Bandung, West Java 40141, INDONESIA
Location
Kota bandung,
Jawa barat
INDONESIA
NHI Hospitality International Journal
ISSN : -     EISSN : 29872693     DOI : https://doi.org/10.34013/nhij
NHIJ is an International journal published twice a year by department of hospitality, Politeknik Pariwisata NHI Bandung, Indonesia. Our commitments are double-blind peer review, immediate open access, and with NO FEE charged both for authors and readers. NHIJ aims to publish original empirical and conceptual research papers, case studies, and reviews reporting relevant issues focuses on a broad range of contemporary topics in hospitality management, gastronomy, culinary arts, and tourism. The sub-themes include but not limited to: Gastronomy Culinary Arts Hospitality Operations Hospitality Marketing Hospitality Human Resources and Leadership Hospitality Finance Hospitality Information Technology Adoption and Application Hospitality Innovation Hospitality Entrepreneurship and business model Hospitality Education Other relevant topic to tourism, hospitality, gastronomy, and Culinary Arts
Articles 5 Documents
Search results for , issue "volume 2 no 2 (2024)" : 5 Documents clear
Evaluating Financial Performance in Times of Crisis: A Case Study of a Full-Service Hotel Mei Lin Charisty Chang; Andre Hernowo; Pudin Saepudin
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 2 No 2 (2024)
Publisher : Depertment of Hospitality, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v2i2.1631

Abstract

Purpose of the study: This study aims to assess the financial performance of full-services hotel during the COVID-19 pandemic over the period 2019–2021. It examines the effects of the pandemic on the hotel’s profitability and identifies suitable strategies for financial recovery and sustainable operations in the post-pandemic context. Design/methodology: The research adopts a descriptive quantitative approach focusing on one of full-services hotel in city of Bandung, Indonesia. The main analytical tools are financial statements, particularly income statements, which are examined using horizontal, vertical, and trend analyses supported by Microsoft Excel. To enrich the analysis, interviews with hotel management and a review of relevant literature were conducted. Findings: The results show a marked decline in revenue and profitability during 2019–2021, the core pandemic years. The analysis also reveals rising operational costs and a generally weak financial position, underscoring the need for stronger cost-control measures and revenue-optimization strategies to improve financial performance in the post-pandemic period. Research limitations/implications: This study is relevant to hospitality management, financial analysis, and strategic planning, offering practical insights for hotel managers, financial analysts, and policymakers on evaluating financial performance in times of crisis. It also provides a reference point for future research on hotel management and recovery strategies in the tourism and hospitality industries. Novelty/originality of the study: This research presents a focused analysis of the financial performance of one full-services hotel in city of Bandung, Indonesia during the COVID-19 crisis, a period of extraordinary disruption for the hospitality sector. By applying a comprehensive quantitative framework and emphasizing financial recovery strategies, the study advances knowledge on crisis management and financial resilience and delivers actionable insights for industry stakeholders.
Crafting the Tourism Green Mosaic: Sustainable Community Tourism Insights Drawn from Grounded Revelations from the Sri Lankan Landscape Suduweli Kondage Lathisha Jayangi Ramanayaka
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 2 No 2 (2024)
Publisher : Depertment of Hospitality, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v2i2.1737

Abstract

Purpose of the study: This study explores how sustainable community tourism drives socioeconomic development through active community involvement, focusing on alternative livelihoods and participatory resource management to foster inclusive, grassroots-led growth. Design/methodology: A qualitative multiple case study design was employed, using in-depth interviews conducted in two phases for longitudinal insights into community tourism dynamics in Sri Lanka. Findings: Three key propositions emerged, revealing how community participation and sustainable practices interlink to shape tourism outcomes, highlighting successes, challenges, and local engagement impacts. Research limitations/Implications: Findings apply to community tourism in Sri Lanka and similar developing contexts, offering theoretical and managerial insights for Community Environmental and Tourism Initiatives (CETIs) and sustainable development strategies. Novelty/Originality of the study: The study introduces a green mosaic framework, advancing knowledge by integrating environmental sustainability with community empowerment to redefine tourism-led socioeconomic development.
Positioning Sudirman Street, Bandung, as a Muslim-Friendly Cultural Tourism Destination: Trends, Strategies, and Challenges Andreas Suwandi; Muktiarni; Endah Fitriyani
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 2 No 2 (2024)
Publisher : Depertment of Hospitality, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v2i2.1987

Abstract

Purpose of the study: This study aims to explore the global development of halal tourism by examining its underlying concepts and principles, identifying key opportunities and challenges, and assessing Indonesia’s strategic positioning, particularly Bandung as an emerging halal tourism destination in response to growing Muslim tourist demand. Design/methodology: The research employs a qualitative, desk-based review approach, synthesizing secondary data from academic literature, industry reports, and policy documents on halal tourism development across multiple countries. The analysis focuses on comparative case studies of Muslim-majority and non-Muslim-majority nations, with specific attention to Indonesia’s national and local initiatives in promoting halal-friendly destinations. Findings: Halal tourism has evolved into a significant segment of the global halal economy, driven by rising Muslim populations, increased disposable incomes in Islamic countries (notably in the Middle East), and shifting lifestyle preferences. Countries worldwide are increasingly adopting halal tourism frameworks to capture this market. Indonesia, leveraging its cultural diversity, natural attractions, and Muslim-majority identity, is actively developing multiple regions including Bandung as competitive halal tourism hubs. However, challenges remain in standardization, certification, infrastructure readiness, and balancing religious compliance with mass tourism appeal. Research limitations/Implications: As a conceptual and descriptive study based on secondary sources, this research does not include empirical data from tourists or industry stakeholders. Future studies should incorporate primary data through surveys or interviews to validate findings and assess visitor satisfaction, destination competitiveness, and economic impact. The implications highlight the need for coordinated policy, private-sector investment, and community engagement to fully realize halal tourism potential. Novelty/Originality of the study: This article provides a timely synthesis of global halal tourism trends with a focused lens on Indonesia’s and Bandung’s emerging role, offering a structured overview that bridges theoretical concepts with practical destination development strategies in a rapidly growing market segment.
Jakarta’s Cultural Flavor: Exploring Rujak Juhi as a Halal Tourism Gastronomic Treasure Ikrar Genidal Riadil
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 2 No 2 (2024)
Publisher : Depertment of Hospitality, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v2i2.2146

Abstract

Purpose of the study: This study explores Rujak Juhi as a unique culinary expression of Betawi–Chinese cultural fusion and examines its potential as a halal gastronomic asset to support Jakarta’s culinary tourism. Design/methodology: Employing a qualitative descriptive approach, the research collected data through in-depth interviews with traditional food vendors, culinary artisans, cultural figures, and tourism practitioners, complemented by field observations to capture cultural meanings, preparation methods, and public perceptions. Findings: The findings reveal that Rujak Juhi functions not only as a traditional dish but also as a symbol of acculturation and historical continuity between Betawi and Chinese communities. Its ingredients, preparation, and presentation embody both culinary traditions while largely adhering to halal dietary principles. However, the study identifies a lack of strategic efforts to include Rujak Juhi in halal tourism promotion and branding, which limits its potential as an economic and cultural resource. Research limitations/Implications: This limitation underscores the need for coordinated initiatives involving local government, culinary communities, and tourism stakeholders to enhance its visibility and market positioning. Although the study is based on qualitative insights from selected stakeholders in Jakarta, future research could broaden its scope through consumer-based or comparative analyses to strengthen understanding of halal culinary tourism. Novelty/Originality of the study: The originality of this research lies in positioning Rujak Juhi as a culturally rich yet underrecognized halal-friendly dish and proposing its integration into sustainable halal tourism development through certification, awareness campaigns, and cross-sector collaboration
Evaluation of Barista Performance Training Based on the Kirkpatrick Model: A Study at We Coffee House Tasikmalaya Ratna Dea Puspita; Ahmad Hamdan; Bayu Adi Laksono
NHI HOSPITALITY INTERNATIONAL JOURNAL Volume 2 No 2 (2024)
Publisher : Depertment of Hospitality, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/nhij.v2i2.2325

Abstract

Purpose of the study: This study aims to evaluate barista performance training at We Coffee House Tasikmalaya using the Kirkpatrick model, which includes reaction, learning, behavior, and impact successful and can be resumed with several points of improvement in the future. Design/methodology: This research used a qualitative approach with purposive sampling. Data were collected through observation, interviews, and documentation at We Coffee House Tasikmalaya. The data were analyzed descriptively based on the four levels of the Kirkpatrick evaluation model. Findings: The reaction evaluation showed that participants were generally satisfied and happy with the training and mentoring process, although some facilities and the training schedule were considered inadequate. The learning evaluation indicated that participants improved in attitude, knowledge, and skills, making them more competent. The behavior evaluation showed that participants were able to apply the learned material in the workplace, although not yet optimally because further adaptation was needed, particularly in teamwork and discipline. The impact evaluation demonstrated that the training had a positive effect on employee work quality and contributed to company productivity and profit. Research limitations/Implications: Overall, the barista training at We Coffee House Tasikmalaya was fairly successful and produced positive outcomes at the reaction, learning, behavior, and impact levels. However, improvements are still needed in training facilities, scheduling, and follow-up support to enhance training effectiveness in the future. Novelty/Originality of the study: This study offers a novel application of the Kirkpatrick evaluation model in the context of barista training at a micro-scale coffee enterprise, providing a four-level assessment that links participant reaction, learning outcomes, workplace behavior, and organizational impact within a single evaluative framework.

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