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PENGEMBANGAN DESA WISATA MELALUI PENDEKATAN PEMBERDAYAAN MASYARAKAT Budhi Pamungkas Gautama; Ayu Krishna Yuliawati; Netti Siska Nurhayati; Endah Fitriyani; Ilma Indriasri Pratiwi
BERNAS: Jurnal Pengabdian Kepada Masyarakat Vol 1 No 4 (2020)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (687.268 KB) | DOI: 10.31949/jb.v1i4.414

Abstract

Desa wisata merupakan salah satu atraksi wisata yang dapat dikembangkan serta memberikan kontribusi yang positif bagi masyarakat. Dalam membangun desa wisata hal yang penting ialah sebuah komitmen antara pemerintah serta aparat desa, tokoh masyarakat dan organisasi desa untuk menjadikan desa sebagai desa wisata. Berdasarkan hasil kajian potensi pengembangan desa wisata Kecamatan Pagerageung Tasikmalaya Dinas Pariwisata dan Kebudayaan Provinsi Jawa Barat masih perlu peningkatan pengetahuan sumber daya manusia, maka diperlukannya peran akademisi untuk memberikan literasi desa wisata pada masayarakat desa di Pagerageung. Artikel ini menjelaskan tentang program pengabdian kepada masyarakat melalui pengembangan desa binaan berbasis kemitraan di Kecamatan Pagerageung Tasikmalaya. Metode yang digunakan adalah survey awal, pelatihan, pendampingan, monitoring dan evaluasi. Survey awal yang dilakukan berfokus pada potensi desa wisata, pemahaman desa wisata di masyarakat, serta masalah yang ada di masyarakat dalam membangun desa wisata. Survey awal dikaji untuk memberikan pelatihan dan pendampingan sesuai dengan kebutuhan masyarakat dalam pengelolaan desa wisata. Dengan metode tersebut diharapkan dapat turut membantu mengembangkan desa wisata dan menyelesaikan masalah yang ada di masyarakat dalam mengelola desa wisata, selain itu artikel ini juga menjelaskan pentingnya literasi desa wisata untuk masyarakat sebagai pemegang peran penting dalam mengembangkan desa wisata.
PENGARUH MOTIVASI KERJA TERHADAP KINERJA PRAMUGRAHA DI HARRIS HOTEL & CONVENTIONS KELAPA GADING Imam Ardiansyah; Endah Fitriyani; Fahry Ahmad
Jurnal Inovasi Penelitian Vol 1 No 11: April 2021
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jip.v1i11.490

Abstract

This research aims to find out if work motivation (x) affects the performance of employees (y) sales people at Harris Hotel & Conventions Kelapa Gading. This research includes quantitative research using validity tests, reliability, classic assumption tests, simple linear regression and determination coefficient tests. The sample in this study amounted to 30 respondents with saturated sample techniques, which is the technique of sampling when all members of the population are relatively small, fewer than 30 people or studies who want to generalize with very small mistakes. Another term of saturated sample is census, where all members of the population are sampled. The data collection techniques used are observation methods and questionnaires. The results of the study that Work Motivation had a significant effect supported by the dimensions of Physical Needs and Self-Actualization Needs that had a significant influence on the Performance of The Maid with a simple linear regression equation value of Y = 3,196 + 0.226 . The advice given to the company is to conduct a briefing to the sales people of Harris Hotel & Conventions Kelapa Gading in developing work motivation and maintaining and improving the performance of the work that has been given.
Analisis Pembelajaran Daring pada saat Pandemik Covid-19 di Pendidikan Kepariwisataan Endah Fitriyani; Andreas Suwandi; Abih Gumelar
Journal of Tourism and Creativity Vol 6 No 2 (2022): Sport Tourism and Event
Publisher : Rumah Jurnal UNEJ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v6i1.29150

Abstract

The online learning process is considered a new challenge in the era of the industrial revolution 4.0, especially in the midst of a pandemic like today. This is related to the current condition of Indonesia in the midst of the Covid-19 virus outbreak where students are required to study at home. Digital-based learning models have been massively maximized in almost all of Indonesia during the pandemic. The purpose of this research is to analyze the digital-based learning model due to the COVID-19 pandemic in the online class of the Tourism Vocational School in Bandung Raya. The research method used is quantitative with descriptive study analysis of data in the form of a questionnaire. The results of the study are expected to be able to answer the problems of this research which includes the implementation of online learning during the Covid-19 virus pandemic.
Development of Hotel System Learning Application: Te Hotel Simulator Endah Fitriyani; Ilma Indriasri Pratiwi; B. Erfransyah Levi Darmawan
JURNAL PENDIDIKAN DAN KELUARGA Vol 14 No 1 (2022): Jurnal Pendidikan dan Keluarga
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol14-iss1/1034

Abstract

Hotel system learning at the secondary and higher education levels in Indonesia is currently still using manual systems, which is not suitable for the current digital technological development used by the hotel industry. Background Problems: Some of the current hotel information system learning simulation software that has been developed tend to be too expensive and unaffordable for educational institutions in Indonesia. Novelty: The purpose of developing this application is to be used in the world of tourism and hospitality education in Indonesia. Research Methods: Research and Development approach we use to develop this application. Finding/Results: This study develops a hotel information system learning application called TE Hotel Simulator that uses a role-playing system for its users. The existing roles are as a reservation officer, front office clerk, and housekeeping officer. This application works with the Android operating system that can be accessed using a mobile phone or tablet. This application is supported by a backend system through the website www.tesim.id. Conclusion: TE Hotel Simulator is still in beta version and should be developed into a more interactive application so the learning process could gain more experience for students
Development of Front Office Digital Modules on Applications on Android for Practical Learning in Tourism Schools Endah Fitriyani; Andreas Suwandi; Ghoitsa Rohmah Nurazizah
Journal of Tourism and Creativity Vol 6 No 1 (2022): Tourism Village
Publisher : Diploma Travel Business, Faculty of Social and Political Science, Jember University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jtc.v6i1.29149

Abstract

Online learning during this Covid-19 Pandemic faces various obstacles, the lack of supporting internet network facilities in each area, and the lack of teaching materials, especially in digital modules, it gives teachers more assignments than providing learning materials in class. This phenomenon must be addressed immediately by creating an Android-based digital module that was used during classroom learning. The research method used is Research and Development (R&D) using the ADDIE (Analyze – Design – Development – Implementation – Evaluation) model. This Android-Based Interactive E-Module learning media can be used offline, designed and developed using software to convert word files into ePub extension files. This media consists of concept maps, material descriptions, learning videos, and interactive quizzes packed all in one form, hoping that students can be more active in the learning process in class. This discovery is expected to answer the goals of this research, which include creating digital e-modules in the front office learning at tourism schools
ANALISIS INSTAGRAM SEBAGAI SOCIAL MEDIA MARKETING DI INDUSTRI PERHOTELAN Elysa Nur Cahyani; Dewi Pancawati N; Endah Fitriyani
Jurnal Ilmiah Hospitality Vol 10 No 1: Juni 2021
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v10i1.642

Abstract

Social media marketing in Instagram provides an opportunity for consumers to interact better with the hotel industry, it also has greater cost effectiveness, in addition to the application, more and more unique features are emerging, making it easier for marketers to be as creative as possible. The emergence of Instagram with unique features that can be accessed around the world encourages the hotel industry to use it to market products and provides opportunities for consumers to interact better with companies so that they have higher effectiveness. The purpose of this study is to explore the reasons for the hospitality industry to use Instagram as a marketing medium as well as topics that are often researched in previous journals regarding the application of Instagram as social media marketing in the hospitality industry. The method used is qualitative with a systematic literature review approach to find relevant theories on this topic and then identified, assessed, and synthesized according to a predetermined explicit method so that the SLR approach provides clarity, transparency and impartiality as well as inclusive coverage in certain areas. The result of this research is that hotels use Instagram social media as their marketing because Instagram has many features such as hashtags and stories that can reach a broad audience. In addition, posting in image format also has a big impact on customer decisions. However, this is not the full power of Instagram marketing. On the other hand, earlier research mostly discuss aouut the application of social media marketing in hotels.
PROGRAM PELATIHAN PELAYANAN PRIMA DI ERA NEW NORMAL BAGI SISWA SEKOLAH MENENGAH KEJURUAN Shandra Rama Panji Wulung; Endah Fitriyani; Ilma Indriasri Pratiwi; Oce Ridwanudin; Riko Arrasyid; Andreas Suwandi
BERNAS: Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 4 (2022)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (673.717 KB) | DOI: 10.31949/jb.v3i4.3399

Abstract

Pandemi Covid-19 berdampak mendorong para pelaku usaha pariwisata untuk menerapkan protokol kesehatan dalam pencegahan penyebaran Covid-19. Penyesuaian pelayanan prima dalam industri pariwisata sangat dibutuhkan di era new normal. Kegiatan pengabdian ini bertujuan untuk merancang upaya peningkatan kapasitas pelayanan prima di era new normal dan implementasinya. Untuk menunjang tujuan tersebut, maka tujuan lainnya yaitu mengidentifikasi persepsi guru sekolah menengah kejuruan. Kegiatan pengabdian kepada masyarakat ini dilakukan di SMKN 2 Pangandaran menggunakan pendekatan kualitatif dengan metode action research. Tahapan kegiatan ini mencakup persiapan, inisiasi, implementasi, dan sosialisasi program. Hasil kegiatan focus group discussion dengan guru-guru sekolah menengah kejuruan menunjukan bahwa persepsi guru sekolah menengah kejuruan mendukung dalam penyusunan panduan pelayanan prima di era new normal, hal tersebut diindikasikan oleh terbatasnya bahan ajar yang sesuai dengan kondisi saat ini. Luaran dari kegiatan focus group discussion berupa media pembelajaran buku saku dan video tentang pelayanan prima di era new normal. Sosialisasi program pengabdian dilakukan di SMKN 2 Pangandaran melalui simulasi sesuai jurusan yang ada yaitu perhotelan, tata boga, dan usaha perjalanan wisata.
Pendampingan Penyusunan Media Interpretasi Seni Budaya Desa Lamajang sebagai Daya Tarik Wisata Edukasi Shandra Rama Panji Wulung; Oce Ridwanudin; Endah Fitriyani; Andreas Suwandi; Ilma Indriasri Pratiwi; Cep Ubad Abdullah; Riko Arrasyid
ABMAS Vol 22, No 2 (2022): Jurnal Abmas, Desember 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/abmas.v22i2.51004

Abstract

Permasalahan dan tantangan dalam meningkatkan pengetahuan mitra yang siap untuk bersaing dalam melayani wisatawan dapat dilakukan melalui interpretasi seni budaya.  Tujuan kajian ini adalah untuk mengetahui potensi seni budaya sebagai daya tarik wisata sehingga dapat menunjang dalam perancangan media interpretasinya. Kajian dilakukan selama enam bulan di Desa Lamajang dengan Pokdarwis Suryaloka sebagai mitranya. Pendekatan kegiatan menggunakan metode penyuluhan berupa transfer ilmua pengetahuan kepada mitra dan pendampingan. Data primer didapatkan melalui obervasi, focus group discussion, dan wawancara, sementara data sekunder didapatkan melalui beberapa dokumen penelitian terdahulu, situs web, dan dokumen kebijakan. Analisis data kualitatif deskriptif menjadi metode analisis pada kajian ini. Hasil kajian menemukan bahwa adanya warisan budaya takbenda dilamajang menjadi sumber bagi rancangan tata kehidupan Desa Lamajang. Empat tahapan dalam tata kehidupan Desa Lamajang meliputi tahapan kelahiran, anak-anak, remaja, dan dewasa. Setiap tahapan memiliki makna seni dan budaya yang unik dan bermakna bagi masyarakat Desa Lamajang. Interpretasi tata kehidupan Desa Lamajang melalui media visual berpeluang memberikan edukasi selain bagi wisatawan yang berkunjung maupun bagi masyarakat Desa Lamajang.
Pendampingan Pemanduan Geowisata bagi Pokdarwis Desa Cikahuripan, Kabupaten Bandung Barat Shandra Rama Panji Wulung; Mohammad Sapari Dwi Hadian; Endah Fitriyani; Syifa Putri Anggraini; Muhammad Anthesa Abdilah; Sigit Kamseno; Deni Sugandi
BERNAS: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 4 (2023)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/jb.v4i4.6489

Abstract

Tingginya aktivitas pariwisata di Desa Wisata Cikahuripan seringkali diiringi dengan besarnya potensi risiko dan kerentanan wisatawan serta masyarakat akan bencana gunung api Tangkubanparahu. Peningkatan pemberdayaan Pokdarwis Tjikahoeripan Gebied sebagai mitra sasaran, membutuhkan beberapa upaya yang tidak mudah, namun upaya pendampingan penyusunan pemanduan geowisata berbasis bencana berpeluang memberikan pengetahuan dan keterampilan bagi mitra sasaran. Tujuan kegiatan pengabdian kepada masyarakat ini adalah untuk melakukan pendampingan pemanduan geowisata berbasis bencana di Desa Wisata Cikahuripan. Penelitian tindakan menjadi metode kegiatan pengabdian pada masyarakat dengan Pokdarwis Tjikahoeripan Gebied sebagai mitra sasaran. Data diperoleh melalui wawancara, observasi, dokumentasi, dan pelatihan kepada mitra sasaran. Analisis data dilakukan dengan analisis data kualitatif deskriptif dan kuantitatif deskriptif. Hasil kegiatan pengabdian kepada masyarakat ini menunjukan bahwa terdapat enam daya tarik wisata yang tiga diantaranya merupakan berbasis geologi. Reinterpretasi geowisata membantu dalam menyusun materi pemanduan geowisata. Implementasi kegiatan dilakukan melalui pelatihan pemanduan geowisata berbasis bencana kepada mitra sasaran. Hasil pelatihan tersebut menunjukan nilai positif mitra sasaran antara nilai sebelum dan setelah pelatihan. Kegiatan ini mampu memberikan implikasi bagi para pemangku kepentingan, khususnya pengelola desa wisata yang berada di daerah rawan bencana melalui pemanduan geowisata
IMPLEMENTASI PROGRAM TEACHING FACTORY (TEFA) BERBASIS UNIT PRODUKSI UNTUK MENINGKATKAN KOMPETENSI KEWIRAUSAHAAN SISWA DI SMK KEPARIWISATAAN BANDUNG RAYA Andreas Suwandi; Muktiarni Muktiarni; Endah Fitriyani; Raditya Pratama Setiadi
Jurnal Ilmiah Global Education Vol. 4 No. 4 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 4, Desember 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i4.1398

Abstract

Problems related to changes in the structure of employment opportunities in the era of the industrial revolution 4.0 and the existence of competency gaps faced by vocational schools in the field of tourism today. The SMK revitalization program that is currently running has a very important role as an effort to prepare SMK graduates to become skilled workers who are ready to work in various economic sectors such as agriculture, industry, tourism, and even the creative economy. This program also answers problems related to the preparation of superior human resources to process economic potential spread throughout Indonesia. The Teaching Factory is part of ten steps to revitalize vocational schools launched by the government, but it feels not optimal. This phenomenon arises so that vocational schools in the tourism sector can implement teaching factory programs in accordance with project-based learning. The research method uses a quantitative approach with secondary data collection techniques such as questionnaires and interviews. In addition, data collection in the form of tourism education curriculum is a source of data in primary data collection techniques. The analysis method uses quantitative content, exploratory, and descriptive analysis. The findings are expected to be able to answer the targets of this study which includes identifying the distribution of the SMK Tourism teaching factory management program in Bandung City based on project based learning to increase entrepreneurial interest of SMK students.