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Ruang Jurnal JMMR, Gedung Pascasarjana Universitas Muhammadiyah Yogyakarta, Brawijaya Street, Tamantirto, Kasihan, Bantul, D.I. Yogyakarta, Indonesia
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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20882831     EISSN : 25416715     DOI : https://doi.org/10.18196/jmmr
Core Subject : Economy, Health,
Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Nursing Public Health
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) focuses on the research and research review related to hospital management that is relevant to the development of the theory and practice of hospital management in Indonesia and Southeast Asia. Focus on hospital management (but not limited) to hospital services such as primary health care, laboratory, pharmacy, and radiology. JMMR covered various research approaches, namely: quantitative, qualitative, and mixed-method. JMMR focuses on various themes, topics, and aspects of accounting and investment, including (but not limited) to the following topics: Hospital Management, Hospital Accounting, Health Services Management, Health Insurance, Health Policy, Community Health Center, Medicine, Nursing, Pharmacy, Information Technology Health Services, Health Law and Ethics.
Arjuna Subject : Umum - Umum
Articles 352 Documents
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Job Satisfaction and Work-Life Balance Effects on Intention to Stay in Public Hospitals Setyowidodo, Rakhmadhan; Ratnawati, Kusuma; Azzuhri, Misbahuddin
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 15 No. 2 (2026): August 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v15i2.768

Abstract

High nurse turnover is a major concern because it affects healthcare quality and workforce sustainability. Therefore, identifying factors that increase nurses’ intention to stay is essential. This study examines the effects of job satisfaction and work-life balance on intention to stay, with organizational commitment as a mediator and managerial support as a moderator. The novelty lies in simultaneously examining the mediating role of organizational commitment and the moderating role of managerial support in explaining nurses’ intention to stay in a public hospital. The study involved 262 nurses at Dr. Saiful Anwar Regional General Hospital, selected through proportional random sampling. Data were analyzed using SEM-PLS. The results showed that job satisfaction positively affected intention to stay, whereas work-life balance had no significant effect. Both variables positively affected organizational commitment, which positively affected intention to stay. Organizational commitment mediated both relationships, whereas managerial support did not moderate them. These findings indicate that job satisfaction and organizational commitment are key determinants of nurses’ intention to stay. In contrast, work-life balance had no direct effect, and managerial support did not strengthen either relationship. The study highlights the importance of organizational commitment as a mediating mechanism for improving nurses’ intention to stay.
Quality of Digital Hospital Administration and Patient Loyalty: The Mediating Roles of Perceived Fairness, Value, and Satisfaction Anwar, Tezza Adriansyah; Abdullah, Abu Hassan Asaari
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 15 No. 2 (2026): August 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v15i2.773

Abstract

This study examines how Digital Hospital Administration Quality is associated with Patient Loyalty through Perceived Fairness, Perceived Value, and Patient Satisfaction in digitally mediated hospital administration. Survey data from 300 hospital service users across 12 Type B and Type C hospitals in Bandung were analyzed using PLS-SEM. Digital Hospital Administration Quality positively predicted Perceived Fairness (β = 0.457), Perceived Value (β = 0.300), and Patient Satisfaction (β = 0.248). Perceived Fairness was positively associated with Perceived Value (β = 0.387) and Patient Satisfaction (β = 0.317), while Perceived Value was related to Patient Satisfaction (β = 0.264) and Patient Loyalty (β = 0.317). Patient Satisfaction remained the strongest direct predictor of Patient Loyalty (β = 0.443). Bootstrapped indirect effects supported all parallel and serial mediation pathways. PLSpredict results indicated out-of-sample predictive relevance, although loyalty showed comparatively weaker predictive precision than the mediating constructs. Overall, the findings identify fairness, value, and satisfaction as sequential evaluative pathways connecting digital administrative quality with patient loyalty intentions.

Page 36 of 36 | Total Record : 352

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