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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20882831     EISSN : 25416715     DOI : https://doi.org/10.18196/jmmr
Core Subject : Economy, Health,
Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Nursing Public Health
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) focuses on the research and research review related to hospital management that is relevant to the development of the theory and practice of hospital management in Indonesia and Southeast Asia. Focus on hospital management (but not limited) to hospital services such as primary health care, laboratory, pharmacy, and radiology. JMMR covered various research approaches, namely: quantitative, qualitative, and mixed-method. JMMR focuses on various themes, topics, and aspects of accounting and investment, including (but not limited) to the following topics: Hospital Management, Hospital Accounting, Health Services Management, Health Insurance, Health Policy, Community Health Center, Medicine, Nursing, Pharmacy, Information Technology Health Services, Health Law and Ethics.
Arjuna Subject : Umum - Umum
Articles 321 Documents
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PENGARUH PROMOSI TERHADAP SIKAP PASIEN RS PKU MUHAMMADIYAH BANTUL Susanto Susanto; Sari Dwi Astuti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 2 No. 1 (2013): January 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i1.172

Abstract

The mushrooming hospitals in Bantul had forced PKU Muhammadiyah hospital to conduct promotions. A promotion will be very useful to provide information to the society about the service excellence offered by a hospital in order that it becomes the society’s preference when they seek for medical and health treatment. This research was a descriptive quantitative one using cross sectional approach. The population included all outpatients, and the sample was confined to 90 patients. Meanwhile, the analytical tool was the multiple linier regression. This research found a regression equation of Y = 0.225 X1 + 0.267X3 + 0.338X4 + e. The coefficient of determination (R2) was 0.649, which explained that the involvement of promotion influenced patients’ attitude as much as 64.9%. The score of F count was 42.159 with F significance of 0.000 and 95% confidence. For the mean time, the influence of promotional activities to the attitude of the patients of PKU MuhammadiyahBantul Hospital comprised advertising (2.129, p = 0.036), direct marketing (2.774, p = 0.007), and public relation (3.657, p= 0.000). Meanwhile, the variable personal selling did not influence the patient’s attitude (1.074, p = 0.286). To sum up, the factors in promotion mix influencing the attitude of the patients in PKU MuhammadiyahBantul Hospital are advertising, direct marketing, and public relation.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPATUHAN PENGISIAN REKAM MEDIS DI RUMAH SAKIT GIGI DAN MULUT PENDIDIKAN UMY Khasib Mabrur Ridho; Elsye Maria Rosa; Endang Suparniati
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 2 No. 2 (2013): July 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i2.173

Abstract

Background: RSGMP UMY been utilizing computer-based information systems and manually medical records. Problems often arise in filing medical records are incomplete filling process. The purpose of this study to find out the problems in filling medical records, and analyzes the factors that influence adherence charging medical records in RSGMP UMY. Method: using quantitative and qualitative methods. Subjects in research is coass and physician mentors in RSGMP UMY. Research object is files medical records in 2012. Quantitative data using descriptive statistics, qualitative data using a coding interview. Results: The complete medical records of 236 (64.84%), and incomplete medical records of 128 (35.16%). Incomplete completeness aspect is the identity of the patients (3.85%), the date and time (1.65%), the name and signature of the doctor (23.35%), and correction of errors (16.21%). Medical record is incomplete due to factors selecting lecturers, lack of faculty, number of patients, limited time, knowledge, and attitudes operator. Conclusion: Factors affecting compliance to medical records in RSGM-P UMY is knowledge, limited time, operator attitude, sum of patient, and motivation.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU PASIEN DALAM MEMANFAATKAN RAWAT INAP DI RUMAH SAKIT PKU MUHAMMADIYAH NANGGULAN Muhamad Aminudin; Susanto Susanto
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 2 No. 2 (2013): July 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i2.174

Abstract

Hospital as a service provider health is needed to know factors that affect the decision of patient in the harness of hospitalization. Understanding of behavior consumers can be used as an ingredient of consideration for provides maximum service in accordance with consumer advocacy. Knowing the influence of cultural factors, social, personal and psychological to behavior in the harness of inpatient at the PKU Muhammadiyah Nanggulan hospital. This research is research survey analytic with the approach of cross sectional. Population research is patients who harness inpatient PKU Muhammadiyah Nanggulan hospital. The technique sampling in this research is accidental of sampling by the number of sample are 84 people. The data collecting use questionnaire. Analysis of data the use of multiple regressions The result show cultural factors, social factors, personal factors and psychological factors has partial influence to the harness of inpatient care at PKU Muhammadiyah Nanggulan hospital. Cultural factors, social factors, personal factors and psychological factors simultaneously influence to the behavior of patients in the harness of inpatient at the PKU Muhammadiyah Nanggulan Hospital.
HUBUNGAN MUTU, INDIKATOR KINERJA KUNCI, DAN KINERJA PELAYANAN RUMAH SAKIT (STUDI KASUS PADA RUMAH SAKIT AUMAKES) Arlina Dewi; Aris Suparman Wijaya; Fradita Eka Sukardi
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 2 No. 2 (2013): July 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i2.175

Abstract

Background: Muhammadiyah and 'Aisha had a vision of 2020 is going to be a major driver of the establishment of networks between social groups that support healthy communities self-reliant and vision of 2015. Thus conducted a study of 40 hospitals under the auspices of Aumakes in 2009, from that data, researchers interested in conducting research on the quality of 40 hospitals under the auspices of Aumakes. Purpose: The research objective is 1). To analyze the relationship of the hospital quality with Key Performance Indicators (KPI), 2) to analyze the relationship of the Hospital Quality with BOR and 3). To analyze the relationship of the hospital quality with ALOS. Methods: Types of research taking secondary data in 2009 with the design of the quantitative analysis method of retrospective study. Location of the study in 40 hospitals under the auspices of Aumakes. Analyzed using quantitative with correlation statistical program. Result:. Correlation statistical data shows significant relationship exists between the quality and KPI with significance values is 0.00 and with strong correlation is 0.719. There is a significant relationship between hospital quality and BOR with significant value is 0.016 by weak correlation 0.394. There was no significant relationship between the quality and ALOS which is significance values 0.831.
ANALISIS KINERJA DAN BUDAYA MUTU DI IGD RS PKU MUHAMMADIYAH YOGYAKARTA II Erwin Santosa; Yunita Pransisca
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 2 No. 2 (2013): July 2013
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i2.176

Abstract

Concern to quality service in nowadays becoming global issue that triggered by consciousness to give best service for patient or by request from eksternal side of hospital. Goverment push hospital to give good quality of service by giving evaluation of hospital standarization. PKU Muhammadiyah Hospital Jogjakarta unit II which new one of health service unit right now striving to improve quality of service. Result of the beginning observation findout evaluation of activity are often neglected, particularly on unit emergency. The objective of this observation is to find out performance and quality culture in management unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II, This observation using qualitative method with case study as observation plan that using interview as observation instrument involving board of management and officer of unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II. The Self Assesment accreditation in 2008 and first edition of accreditation standard in 2012 result show that quality service standard that using by unit emergency of PKU Muhammadiyah Jogjakarta unit II for develop their quality of service its guided line for survey of hospital accreditation in 2008 instructed by Indonesia health ministry that poured into activity guidance of unit emergency, but because lack availability of unit emergency officer make unit emergency can’t support implementation of unit emergency activity guidance. Working culture in unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II its only doing fast emergency response but not yet support quality service development because not yet develop service evaluation process. Service process evaluation hard to do because of limitation number of human resource. The result of unit emergency performance show by AKPPGD, DOA and result of accreditation in 2008 already achieve the standard, but not yet fulfill quality standard evaluation of health service management base on first edition of accreditation in 2012.
KELENGKAPAN PENGISIAN BERKAS REKAM MEDIS PELAYANAN MEDIK RAWAT JALAN DAN PATIENT SAFETY DI RSGMP UMY Erwin Santosa; Elsye Maria Rosa; Famella Tiara Nadya
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 3 No. 1 (2014): January 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.177

Abstract

Background: health care givers are required to make the medical record and give priority to patient safety. The problems that often arise in medical record is charging charging medical record completeness and implementation of patient safety. The purpose of this research is to know the implementation and problems in charging medical record and patient safety that is run by koass at RSGMP UMY. Method: qualitative descriptive method. The subjects of the research koass in RSGMP UMY. Medical record file the research object 2013 as much as 367 medical record. Qualitative Data using descriptive statistics and coding interviews. Results: completeness of patient identity aspects 367 (100%) name, medical record number 338 (92,1%), place/date of birth and gender of 366 (99,7%). Increase of effective communication has not been fully carried out effectively. Improving drug safety needs to be policed for the right drug, right dose, right patient, right document 66 (68.7%) and timely and precise ways of administering 64 (66,7%). Exact location of certainty, right procedure, the right of patients to the operating date and time actions 320 (99.3%), anamnesa 322 results (100%), charging odontogram 169 (91,8%), 318 (98.7%) diagnostic, treatment action plan of 321 (99,7%), supporting and physical examination (94.5 per cent) of 120 and informed consent 71 (65,1%). Reduction of risk of infection related to medical services is already quite good but not completely orderly run. Summary: the completeness of charging medical record and implementation of patient safety in RSGMP UMY due to time limitations, the knowledge operator, not a supervisor and physician supervision.
PENGARUH GAYA KEPEMIMPINAN DAN KEPUASAN KERJA TERHADAP KINERJA PERAWAT DI RUANG RAWAT INAP A RSUP DR. SOERADJI TIRTONEGORO KLATEN Qurratul 'Aini; Herianto Sosilo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 3 No. 1 (2014): January 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.178

Abstract

Inpatient services of RSUP Dr. Soeradji Tirtonegoro Klaten is a complex set of services and giving major contribution in determining the quality of service. Nurses play an important role as the spearhead of the longest and energy dealing with patients. Nurses activities reflect the image of the hospital, nurses' performance is inseparable from leadership and job satisfaction. The purpose of research is knowing the influence the effect of leadership style and job satisfaction toward performance. The type of research is quantitative research with a cross sectional design. Independent variable leadership style and job satisfaction, the dependent variable is the performance of nurses. The registered nurse population as a civil servant ( PNS ), amounting to 75 people, collecting sampling techniques total sampling. Analysis techniques of Multiple linear regression. The results is Significance value of leadership style of 0.022 (Sig.< 0,05) and job satisfaction 0.132 (Sig.> 0,05). Test results of F 15.779 with significance level of 0.000. Adjusted R2 coefficient of 28.5 %. The conclusion is 1) leadership style effect a significant toward the nurses performance, 2) job satisfaction variable does not affect the nurses performance, and 3) Leadership Style And Job Satisfaction simultaneously influence toward the nurse performance of inpatient ard A RSUP Dr. Soeradji Tirtonegoro Klaten.
PENGARUH KUALITAS LAYANAN TERHADAP MINAT KUNJUNGAN ULANG YANG DIMEDIASI OLEH KEPUASAN PASIEN DI KLINIK RUMAH ZAKAT YOGYAKARTA Triana Helmawati; Siti Dyah Handayani
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 3 No. 1 (2014): January 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.179

Abstract

Rumah Zakat Clinic of Yogyakarta is a form of zakat funds in the health service and empowerment programs conducted by Indonesian Rumah Zakat Foundation. The rate of the clinic re-visit for the last 3 years data indicates the minimal amount of the re-visit patient, so that the study of service quality, patient satisfaction, and how much interest the patient to revisit is very important for future improvement. This research is a quantitative research which design with no treatment (observational) cross sectional analytic approach. The population study was all the outpatients that were in general patient status. The number of samples are 118 people. The analysis test use gradual regression test and mediation test with Sobel test. The dimensions of service quality that influence the patient satisfaction are the responsiveness and empathy, while the dimensions of tangible, reliability, and assurance have no effect to the patient satisfaction. Patient satisfaction directly affects the re-visit interest. Patient satisfaction becomes the partial mediator between the service quality dimensions namely tangible, reliability, responsiveness, assurance, empathy to the re-visit intention. There is an effect on service quality to the re-visit intention mediated by the patient satisfaction at clinic Rumah Zakat Yogyakarta.
PENGARUH TINGKAT PENGETAHUAN DAN SIKAP PERAWAT TERHADAP PENERAPAN STANDAR PROSEDUR OPERASIONAL (SPO) PEMASANGAN INFUS DI RS PKU MUHAMMADIYAH BANTUL Qurratul 'Aini; Muhammad Firdaus
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 3 No. 1 (2014): January 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.180

Abstract

Most of action for infusion in the emergency department. Action of infusion more frequently performed by nurses and should be in accordance with standard operating procedures (SOP). The occurrence of plebitis incident, swollen, and trauma of due to repeated infusion is result of actions that do not prioritize of the patient safety. The purpose of research is knowing influence the level of knowledge and attitudes of nurses toward the implementation of Standard Operating Procedures in infusion. This research used descriptive quantitative research methods with cross sectional. The respondent of it is nurses working in the emergency department of PKU Muhammadiyah Hospital Bantul. Data was collected using a questionnaires and observation. The analytical tool used are univariate, bivariate, and multivariate. Results is the level of knowledge most of nurses in good category (80,00%), the attitude of most of the nurses has a good category (53,33%) and the application of standard operating procedures infusion majority of categories has been implemented (53,33%). There is a relationship between the level of knowledge and the application of standard operating procedures (p<0,05). There is a relationship between the attitude and the application of standard operating procedures (p<0,05). The magnitude of the influence level of knowledge and attitudes of nurses toward the implementation of SOP for 53,4% (R Square) while the remaining 46,6% is explained by other variables. Conclusion is there is influence between knowledge and attitude toward the implementation of standard operating procedures of infusion in RS PKU Muhammadiyah Bantul. The suggestion is the hospital should be providing the instrument of infusion accordance with the principles of safety and alertness in the application of standard operating procedures of infusion.
PRAKTEK KOLABORASI DOKTER-PERAWAT TERHADAP KEPUASAN KERJA DOKTER UMUM DI RSUD NGANJUK Galuh Pradhi Paramita; Elsye Maria Rosa
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 3 No. 1 (2014): January 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.181

Abstract

Background: RSUD Nganjuk is a type B hospital. Patient care in RSUD Nganjuk inpatient unit is done by group of specialists from different disciplines, general practitioners, nurses, and other health personnel. But there are still many obstacles that occur in collaborative practice. Physician-Nurse interactions affect the quality of collaboration practices and physician’s job satisfaction. Method: The study is a quantitative study with cross sectional approach. Populations consisted of all physicians in RSUD Nganjuk. The sampling method used in this study is total sampling. There are 18 respondents. Analysis of the data using multiple linear regression statistical test. Result and Discussion: The result of this study showed the value of F calculating (7,75) > t table value (4,221), and probability value was 0,02. That’s means that the physician-nurse collaboration significantly influences physician’s job satisfaction. Regression equivalent showed: Y = 0,267 X1 + 0,078 X2 + 0,452 X3 + 0,470 X3.Whereas determinant coefficient 0,614. This implied that physician-nurse collaboration simultaneously influence as much as 61,4% to physician’s job satisfaction. Physician-nurse collaboration variable practice that influence physician’s job satisfaction is mutual interest (p=0,03) The other factor: communication (p=0,17), scope of practice (p=0,77), and common goal (p=0,05) has not yet been influence in physician’s job satisfaction. Conclusion: There was a significant influence among the collaboration variable practice consisting of communication (X1), the scope of practice (X2), mutual interests (X3), and a common goal (X4) simultaneously on physician’s job satisfaction at the inpatient unit of RSUD Nganjuk. The most influential factor is the common goal.

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