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Contact Name
Raden Roro Fatma Sari
Contact Email
jurnal@jesocin.com
Phone
+628132010792
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jurnal@jesocin.com
Editorial Address
Kriez Center Jl. Ter. Jkt. No. 30D Bandung
Location
Kota bandung,
Jawa barat
INDONESIA
Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society
ISSN : 30324874     EISSN : 30324874     DOI : -
JESOCIN as a dynamic journal in the field of "Journal of Economics, Accounting, Business, Management, Engineering and Society", is proud to accept submissions of articles relevant to such a broad scope of research. We invite researchers, academics, and practitioners to contribute with their original works.
Articles 6 Documents
Search results for , issue "Vol. 1 No. 5 (2024): Jesocin - April" : 6 Documents clear
The Influence of Speed of Service Time, Officer Competence, Facilities and Infrastructure on Service Quality and Its Impact on Customer Satisfaction(Study on Services at the Jambi Provincial Health Laboratory Center) Ferdiyan, Rendra; Yuliaty, Farida; Rulia
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

This study aimed to analyze the direct and indirect effects of the speed of service time, the competence of officers, and facilities and infrastructure on customer satisfaction which was mediated by service quality. The research was conducted at the Technical Services Unit of Jambi Provincial Health Laboratory Center. The populations in this study were customers who used services at the Technical Services Unit of Jambi Provincial Health Laboratory Center. The sample in this study was selected using the accidental sampling method, which were service users of Technical Services Unit of Jambi Provincial Health Laboratory Center whom were met by researchers randomly. In this research, data analysis used the Partial Least Square (PLS) approach. The research results showed that: speed of service time, and facilities and infrastructure had a direct influence on service quality and customer satisfaction, while officer competency had a direct influence on service quality but has no direct influence on customer satisfaction. Meanwhile, speed of service time and officer competency had indirect influence on customer satisfaction which was mediated by service quality, while facilities and infrastructure did not have indirect influence on customer satisfaction which was mediated by service quality.
DYNAMICS OF GENDER RESEARCH IN MARKETING: PARADIGMS, PERSPECTIVES, AND VALUE-BASED COMMITMENTS EXAMINED Paramarta, Vip; Kosasih; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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Research on the dynamics of gender research in marketing explores the evolution of value-based paradigms, perspectives, and commitments that influence our understanding of the role of gender in consumer behavior and marketing strategy. From the simplistic separation of men and women in consumer preferences in the 1970s to the recognition of the complexity of gender identity and the importance of inclusivity, fairness, and sustainability in marketing practices today, these developments reflect changes in social norms, consumer demands, and values. the value of the company. However, this research is faced with challenges, including research methodology that is not always sensitive to gender diversity, difficulties in accurate gender measurement, and the integration of gender frameworks with existing marketing frameworks. To overcome these challenges and deepen our understanding of gender in marketing, an inclusive, collaborative and interdisciplinary approach is needed. More in-depth research on gender in marketing will help develop marketing strategies that are more effective, inclusive and have a positive impact on society as a whole. Therefore, it is recommended to continue to encourage cross-disciplinary collaboration between marketing and gender researchers, and to develop research methods that are more flexible and sensitive to gender diversity. In this way, we can better respond to the complexities of gender in the marketing context and ensure that implemented marketing practices reflect the values of inclusivity, fairness and sustainability.
OPTIMIZING DONOR ENGAGEMENT TO INCREASE GENEROSITY: STRATEGIESWHICH FOCUSES ON PROFILE DIVERSIFICATIONAND INDIVIDUAL NEEDS INCHARITABLE GIVING ENVIRONMENTTHE OPEN Aripin, Zaenal; Ichwanudin, Wawan; Faisal, Ijang
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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In the era of open charitable giving, optimizing donor engagement and increasing generosity requires a thoughtful and targeted approach. One key strategy is diversification of donor profiles and a deep understanding of individual needs. This article explores the role of technology in supporting these strategies and its impact on donor engagement and the overall effectiveness of nonprofit organizations. By collecting and analyzing donor data using a CRM system, organizations can better understand donor profiles, identify trends, and design more tailored approaches. Predictive analytics also allows organizations to predict future donor behavior, so they can adjust their fundraising strategies more effectively. Additionally, technology enables personalized communications with donors through email marketing, social media, and chatbots, strengthening bonds with donors and increasing their engagement. In the context of open charitable giving, transparency and accountability in fund management are important factors in influencing donor engagement. Organizations need to continue to increase transparency in fund management and utilize technology wisely to respond effectively to donor needs.
CHOICE ARCHITECTURE FOR DRIVING APP ADOPTION: STRATEGIES TO INCREASE CONSUMER INTEREST IN MOBILE APPLICATIONS Aripin, Zaenal; Adi Wibowo, Lili; Ariyanti, Maya
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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  In the ever-evolving digital era, the choice of application architecture plays an important role in the success of a mobile application. This research investigates the technical factors that influence the choice of application architecture and their impact on adoption and consumer interest in mobile applications. Factors such as security, flexibility, and scalability are analyzed in the context of user preferences and industry trends. Through a literature review, a qualitative literature study was used to gain an in-depth understanding of how these technical factors influence the choice of application architecture and its impact on the user experience. The results show that users tend to prefer application architectures that provide a responsive, consistent, and secure user experience. Microservicing and service-based (SOA)-like architectures are often chosen for their ability to provide high levels of flexibility, interoperability, and security. Additionally, developers can also use knowledge about user preferences for certain application architectures to design applications that are more attractive and relevant to consumers. By following trends and adopting an approach that fits user needs, developers can increase user adoption and retention, and ensure the long-term success of their apps in an increasingly competitive market.
THE INFLUENCE OF TIME ON PAYMENT DECISIONS IN THE CONTEXT OF PAY AS YOU WANT IN INDONESIA: BEFORE OR AFTER? Fitrianti, Nida Garnida; Yolistina , Anggun; Fatmasari, Raden Roro
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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Changes in payment patterns, both before and after delivery of goods or services, have become an increasingly important topic in the modern business context, especially in Indonesia. This paper investigates the impact of changes in payment patterns on business efficiency, transaction security, and consumer confidence in Indonesia. Through an analysis of the cultural, technological, and economic factors that influence payment preferences, as well as the role of consumer behavior and business habits in payment decisions, this paper outlines how payment patterns have shifted from payment upon receipt of goods or services toward payment before delivery. The impact of changing payment patterns on business efficiency is reflected in the improvement of a company's cash flow and liquidity with pre-delivery payments, while post-delivery payments can lead to delays in payments and the risk of delayed or unpaid payments. In addition, changes in payment patterns also have significant implications for transaction security, where payment before delivery can increase transaction security by reducing the risk of fraud, but also increases the risk of duplicate payments. Consumer confidence is also influenced by the payment pattern chosen, with payment before delivery providing a guarantee of the quality of the goods or services received, while payment after delivery can provide an opportunity for consumers to check the quality of the goods before paying in full. Therefore, further research is needed to better understand consumer payment preferences, as well as to develop solutions that can overcome challenges and optimize the benefits of different payment patterns. Thus, implementing the right payment pattern can be one of the keys to achieving business success in this digital era, while still prioritizing security, efficiency and consumer trust.
MOTIVATING CONSUMERS TOWARDS A COMMON GOAL: A PERSUASION STRATEGY RELYING ON FACTSOR EMOTIONS Fitriana; Agusiady, Ricky; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 5 (2024): Jesocin - April
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

In an increasingly complex and diverse marketing world, the use of persuasion strategies that combine facts and emotions is becoming increasingly important to motivate consumers toward a common goal with a particular brand or product. This research aims to explore the most effective strategies for integrating facts and emotions in marketing, as well as to analyze how contextual factors such as product type, consumer demographics and media platforms influence their implementation. By collecting data from various literature sources, this research presents an in-depth understanding of the concept of persuasion strategies that combine facts and emotions, as well as identifying contextual factors that influence its implementation. The research results show that a holistic approach that integrates a strong story or narrative with relevant facts is the most effective strategy in combining facts and emotions. However, contextual factors such as product type, consumer demographics, and media platforms play an important role in determining the most appropriate strategy. This research provides valuable insights for marketing practitioners to develop persuasion strategies that are more relevant and effective in motivating consumers towards shared goals with a particular brand or product.

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