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Advances in Community Services Research
Published by Yayasan Pendidikan Bukhari Dwi Muslim
ISSN : -     EISSN : 29859778     DOI : https://doi.org/10.60079/acsr
Core Subject : Education,
Other
Founded in 2023, Advances in Community Services Research publishes original research that promises to advance our understanding of Community Services over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including analytical, archival, experimental, survey and case study. The journal encourages articles of current interest to scholars with high practical relevance for organizations or the larger society. We encourage our researchers to look for new solutions to or new ways of thinking about practices and problems, as well as invite well-founded critical perspectives. We provide a forum for communicating impactful research between professionals and academics in Community Services research and practice with discusses and proposes solutions and impact the field. Your published articles can be read and cited by researchers around the world.
Arjuna Subject : Umum - Umum
Articles 62 Documents
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Crisis Communication of Bigo Live Indonesia in Facing the Threat of Blocking: A Situational Crisis Communication Theory Analysis Wuri Valendza Wijaya; Ratih Kurnia Hidayati; Ni Putu Limarandani
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.866

Abstract

Purpose: This study examines the situational factors that escalated Bigo Live Indonesia's reputational crisis in 2024 and describes the crisis communication strategies the platform deployed in response to the Ministry of Communication and Information (Kominfo) 's threat to block. Research Method: A qualitative intrinsic case study was conducted using Situational Crisis Communication Theory (SCCT). Data comprised Bigo Live's official press release and eleven online news articles (CNNIndonesia.com, Detik.com, Kompas.com) published between August and September 2024, analyzed using NVivo 12 and verified through source triangulation. Results and Discussion: The crisis was preventable and was compounded by a history of recurring violations (a 2016 block and a 2024 non-compliance) and a poor reputation for relations. Bigo Live relied mainly on a rebuild strategy through compensation, supported by implicit deny-scapegoat, bolstering, and ethics-based tactics. Implications: The absence of an apology and the use of scapegoating weakened the response, suggesting that platforms facing regulatory sanction should pair technical compensation with explicit accountability. Originality: This study applies SCCT to a crisis on a live-streaming platform, driven simultaneously by regulatory pressure and a blocking threat. This multilayered context has rarely been examined in prior crisis communication research.
Evaluating gold mining in Ranowulu between CSR benefits and social vulnerability Meijina Exreana Karundeng; Michael Mamentu; Burhan Niode
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.868

Abstract

Abstract Purpose: This study evaluates the social impacts of PT. Tambang Tondano Nusajaya gold mining activities on communities in Ranowulu District, Bitung City, North Sulawesi. Research Method: An exploratory descriptive qualitative design was applied through semi-structured interviews, field observation, and documentation involving one corporate representative and four ring-1 residents. Results and Discussion: Mining generates local employment, skills training, micro-enterprise opportunities, educational support, and infrastructure assistance. However, residents also report land conversion, dust, blasting vibration, cracked houses, health concerns, passive participation, and dependence on company-driven economic circulation. Implications: The study recommends participatory social impact assessment, independent monitoring by DLH Kota Bitung and Dinas PUPR Kota Bitung, transparent grievance mechanisms, and livelihood diversification beyond mining. Originality: This article integrates outcome evaluation, process evaluation, CSR fit, social license to operate, and social impact assessment to show that mining legitimacy depends on balancing benefits, operational-risk mitigation, and meaningful participation.
Education on Business Partnerships for Corporate Sustainability at Kristoforus 2 in West Jakarta Chelsya Chelsya
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.872

Abstract

Purpose: This Community Service Activity (PKM) aims to enhance students’ understanding of the concepts, benefits, and implementation of business combinations as a strategy for corporate growth and sustainability. The program was launched because students’ understanding of business combination practices—which are widely applied in the business world—remains limited. Method: The event was held in person on April 13, 2026, at SMA Kristoforus 2 in West Jakarta, with 31 eleventh-grade students participating. The methods used included educational sessions, case-study-based discussions, pre- and post-tests administered via Quizizz, and a participant satisfaction survey. Results and Discussion: Before the activity, most participants did not yet understand the concept of business combinations. Following the intervention, understanding increased, as evidenced by an average post-test score of 84. Participants showed great enthusiasm during the educational sessions and discussions. The outcomes of the activity included journal articles, intellectual property rights (IPR), and educational materials, including posters. Implications: This program helps improve students’ business literacy and supports economics education in schools. Similar activities should be developed on an ongoing basis, with a greater focus on practical economic and financial topics.
Improving Understanding of Bank Reconciliation Through Education and Training at Ricci I Jakarta Chelsya Chelsya
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.873

Abstract

Purpose: This Community Service Activity (PKM) aims to enhance students’ understanding of the concepts and practices of bank reconciliation as part of a company’s internal controls. The program was implemented due to students’ limited understanding of how bank reconciliation is applied in the business world. Method: The activity was held in person at Ricci I High School in West Jakarta on April 17, 2026, and lasted two hours, involving 28 eleventh-grade students. The methods used included planning, instruction through the presentation of materials, training and guidance through practice exercises, evaluation using Quizizz-based pre- and post-tests, and a participant satisfaction survey. Results and Discussion: Before the training, most students did not understand bank reconciliation. After the intervention, understanding increased, as evidenced by an average post-test score of 87. Participants also showed great enthusiasm throughout the activity. The program’s outputs included journal articles, intellectual property, and educational posters. Implications: This program helps improve students' accounting literacy and supports the SDGs related to quality education. Further training with more hands-on practice is needed.
Improving Student Learning at SMAN 2 Regarding the General Ledger and Trial Balance Worksheets Chelsya Chelsya
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.874

Abstract

Purpose: This community service program aimed to improve students’ accounting literacy and practical skills in general ledger posting and trial balance worksheet preparation at SMAN 2 West Jakarta. The program was designed to bridge the gap between theoretical accounting learning in school and practical competencies required in the workplace. Method: The activity was conducted at SMAN 2 West Jakarta on May 13, 2026, for students of Class XI-4. The intervention involved accounting education, hands-on practice, case-based simulations, and digital evaluation using Quizziz and Google Forms. The training covered the concepts, functions, and procedures of posting transactions to the general ledger and preparing trial balance worksheets. Results and Discussion: Prior to the intervention, students had limited practical understanding of the accounting cycle, particularly in general ledger posting and trial balance worksheet preparation. The activity was implemented in chronological order: introduction, pre-test, material presentation, guided practice, post-test, and participant satisfaction evaluation. The results showed improved student understanding, with a post-test average score of 81. Participants also demonstrated increased engagement, motivation, and ability to complete accounting practice exercises with guidance. Implications: This program helped strengthen students’ basic accounting competencies and work readiness. Future community service programs should provide longer training and cover a broader range of accounting topics, including financial statement preparation, tax literacy, digital finance, and sustainability reporting.
Connectivity and Food Security in 3T Villages in Eastern Indonesia: Community-Based Supply Chain Modeling Intan Prasasti; Yulianah Yulianah; Ikram Febriansyah; Dian Rahmania; Ryan Hidayat; Jeki Chen
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.875

Abstract

Purpose: This study aims to explore the role of regional connectivity in shaping food distribution dynamics and to develop a community-based food supply chain model to strengthen food security in disadvantaged, frontier, and outermost (3T) villages in Eastern Indonesia. Research Method: A descriptive qualitative approach with a case study design was employed. Data were collected through field observations, in-depth interviews, spatial analysis, review of secondary data, systems engineering techniques, and focus group discussions to refine the proposed model. Results and Discussion: The findings indicate that limited connectivity, dependence on external distribution channels, and inadequate storage infrastructure constrain food security in 3T areas. Based on these findings, this study proposes a Community-Based Supply Chain Model integrating BUMDes, Digital Village Granaries, Transportation Collectivity, and appropriate storage technologies to enhance local food system resilience. Implications: The study highlights the importance of combining infrastructure development with community institutions and context-sensitive technologies. Originality: This study offers an integrated framework linking regional connectivity, social capital, and local governance within a community-based food supply chain model tailored to 3T areas in Eastern Indonesia.
Access to Education in Indonesia's 3T Regions: Infrastructure Challenges and Technological Solutions Risyad Fahriz Husaini; Sindi Aprilianti; Riefa Maulya Nuryani; Laela Istiqomah; Yulianah Yulianah; Riztrya Novedliani
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.876

Abstract

Purpose: This study aims to identify educational barriers in Indonesia's Frontier, Outermost, and Disadvantaged (3T) regions and analyze technology-based strategies that may support educational equity. Research Method: A qualitative library research approach with descriptive-analytical content analysis was employed. Data were collected from peer-reviewed articles, government reports, and policy documents published between 2021 and 2026 using predefined inclusion criteria to ensure source relevance and credibility. Results and Discussion: The findings indicate that educational inequality in 3T regions is shaped by limited internet connectivity, inadequate electricity infrastructure, geographical isolation, restricted access to digital devices, and low digital literacy among educators. Technology-based interventions, including satellite internet, offline learning platforms, alternative energy systems, and teacher capacity-building programs, show potential to improve educational access; however, their effectiveness depends on contextual readiness, sustainability, and policy support. Implications: Educational transformation in 3T regions requires integrated efforts that combine infrastructure development, human capacity strengthening, and responsive policy frameworks. Originality: This study proposes an integrative perspective that positions infrastructure readiness, human capacity, and policy support as interconnected determinants of sustainable educational digitalization in 3T regions.
The Development of Artificial Intelligence Technology and Cyber Security Threats Siti Sa’adah; Yulianah Yulianah; Neysha Putri Vaquitasari; Eka Septiana; Rafi Rasidin; Wanda Laksniyunita
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.877

Abstract

Purpose: This study aims to examine the relationship between advances in Artificial Intelligence (AI) and the evolving cybersecurity landscape by identifying emerging AI-enabled threats, exploring AI-based defense mechanisms, and analyzing the challenges of implementing AI-driven cybersecurity systems. Research Method: A structured literature review using a qualitative descriptive approach was conducted. Relevant studies published between 2021 and 2025 were systematically identified through major academic databases using predefined search keywords. The selected studies were screened using inclusion and exclusion criteria and analyzed through thematic content analysis. Results and Discussion: The findings indicate that AI simultaneously functions as a catalyst for increasingly sophisticated cyber threats and as an enabler of advanced cybersecurity defenses. Three dominant themes emerged: the evolution of AI-driven threats, the application of AI in cybersecurity defense, and the technical and organizational challenges associated with AI implementation. Implications: The study highlights the importance of integrating technological innovation, human oversight, and governance frameworks to strengthen cybersecurity resilience. Originality: This review provides a holistic perspective by simultaneously examining AI-enabled threats, defensive applications, and implementation challenges within cybersecurity ecosystems.
Analysis of QRIS Misuse Mode as a Means of Personal Data Theft and Account Takeover in Bandung City, Indonesia Nur Muhamad Hamka; Sylpi Nopiya; Tantri Pebyani; Suci Fitriani; Viny Limbong; Yulianah Yulianah
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.878

Abstract

Purpose: This study analyzes the mechanisms of quishing attacks within QRIS transactions, examines users' vulnerability to QR-code-based fraud, and evaluates mitigation efforts and legal protection in Indonesia's digital payment ecosystem. Research Method: A sequential explanatory mixed-methods design was employed. Quantitative data were collected through online questionnaires distributed to QRIS users in Bandung using purposive sampling. Of the 100 questionnaires distributed, 89 valid responses met the inclusion criteria. Qualitative data from documented fraud cases and relevant literature were used to explain the quantitative findings. Results and Discussion: Although 89.9% of respondents were aware of QR code fraud risks, 38.2% had experienced financial losses, and 31.5% had nearly become victims. Routine payment activities (44.6%) and promotional offers (24.1%) emerged as the dominant triggers for scanning fraudulent QR codes. Furthermore, 39.5% of respondents reported being redirected to phishing websites, indicating that quishing frequently facilitates credential theft and account takeover through social engineering techniques. Implications: The findings highlight the need for stronger cybersecurity governance through dynamic QRIS implementation, enhanced security features, and continuous consumer education. Originality: This study integrates behavioral evidence from QRIS users with legal and cybersecurity perspectives to provide a comprehensive understanding of quishing in Indonesia's digital payment ecosystem.
An Exploration of Accounting in Merchandising Companies for High School Students in Jakarta, Indonesia Emillia Sastrasasmita; Lim Raynard; Nicolas Fernando
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.882

Abstract

Purpose: This Community Service Activity (PKM) was initiated in response to high school students’ limited understanding of the procedural aspects of journalizing transactions for trading companies. The program aims to enhance students’ conceptual understanding and journaling skills through an interactive, gamification-based learning approach and to increase their motivation to learn accounting. Method: The PKM was held at SMA Negeri 2 Jakarta on May 6, 2026, for 90 minutes, targeting 27 eleventh-grade students majoring in Economics and Accounting. The intervention was conducted through interactive lectures, discussions, case studies of trading company transactions, exercises in perpetual-system journalizing, and gamified quizzes. Evaluation was carried out using observation and a Likert-scale questionnaire. Results and Discussion: Before the intervention, most participants did not understand the differences between the accounting practices of service and merchandising companies, nor were they familiar with the journalizing procedures of the perpetual inventory system. The program was implemented in stages, beginning with an assessment of participants’ prior knowledge and concluding with an evaluation of their learning. The results showed an increase in students’ understanding, participation, and interest in accounting. Implications: This program helps improve the quality of accounting education in schools and can be replicated to cover a broader range of topics through ongoing support.

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