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Advances in Community Services Research
Published by Yayasan Pendidikan Bukhari Dwi Muslim
ISSN : -     EISSN : 29859778     DOI : https://doi.org/10.60079/acsr
Core Subject : Education,
Other
Founded in 2023, Advances in Community Services Research publishes original research that promises to advance our understanding of Community Services over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including analytical, archival, experimental, survey and case study. The journal encourages articles of current interest to scholars with high practical relevance for organizations or the larger society. We encourage our researchers to look for new solutions to or new ways of thinking about practices and problems, as well as invite well-founded critical perspectives. We provide a forum for communicating impactful research between professionals and academics in Community Services research and practice with discusses and proposes solutions and impact the field. Your published articles can be read and cited by researchers around the world.
Arjuna Subject : Umum - Umum
Articles 72 Documents
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Dynamics of Changes in Public Transportation Consumption Patterns Due to Fuel Price Increases Dini Agustin; Eggy Alinugraha Hidayat; Gilang Sanjaya; Siti Alisa Putri Al-Zahra; Zahra Sabila Putri; Dadar Supriatna
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.902

Abstract

Purpose: This study aims to analyze the potential impact of fuel price increases on economic conditions and public transportation consumption patterns in Bandung City, an urban area characterized by high mobility and transportation demand. Research Method: The study employed a descriptive qualitative approach using library research. Data were collected from peer-reviewed journal articles, policy documents, government reports, and statistical publications related to fuel pricing, inflation, transportation costs, mobility behavior, and public transportation. The literature was analyzed using content and comparative analysis techniques. Results and Discussion: The reviewed literature indicates that fuel price increases are associated with inflationary pressures, rising transportation costs, and changes in household expenditure allocation. In urban contexts, increasing fuel prices may encourage behavioral adaptation through more selective travel decisions, improved mobility efficiency, and greater consideration of public transportation alternatives. Bandung’s urban characteristics suggest that these impacts are particularly relevant due to its intensive transportation activities. Implications: The findings provide insights for policymakers in designing transportation and energy policies that support affordability, accessibility, and sustainable urban mobility. Future studies should use primary data to measure behavioral changes among Bandung residents directly. Originality: This study offers an integrated conceptual analysis of the relationship between fuel price increases, urban economic pressures, and public transportation consumption patterns within the specific context of Bandung City.
An Analysis of the Anti-hero Portrayed in Joker (2019) Movie by Todd Phillips La Ode Muhamad Irwin Syawal; Ahmad Jaelani Asha; Muhammad Ikhwan Mardin; Armadani Armadani
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.978

Abstract

Purpose: This study analyzes how Arthur Fleck is portrayed as an anti-hero in Todd Phillips's Joker (2019) by clarifying the conceptual distinction between an anti-hero, a villain, a protagonist, and a psychologically vulnerable character. Research Method: A qualitative research design was employed using textual and visual analysis. Data were collected from selected scenes and dialogues through repeated viewing, qualitative coding based on Abrams' (1999) anti-hero framework, and close analysis of cinematography, mise-en-scène, framing, lighting, sound, editing, and characterization. Results and Discussion: The findings reveal that Arthur Fleck is represented as a morally ambiguous anti-hero whose characterization is primarily reflected through three dominant traits: fragility, ineffectuality, and loneliness. These characteristics become anti-heroic through their interaction with Arthur's moral choices, narrative centrality, and audiovisual representation rather than through psychological vulnerability alone. Implications: The study offers a clearer framework for analyzing anti-heroes in contemporary cinema. Originality: It integrates Abrams' anti-hero theory with systematic textual and visual analysis, extending previous studies that primarily emphasized plot or psychological interpretation.
Freedom of Expression in The Digital Sphere: An Analysis of The Balance Between Constitutional Rights and The Interest of Public Order in Indonesia Michelle Nabila Andaista Bangsu
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.966

Abstract

Purpose: This study aims to analyze the protection of freedom of expression as a constitutional right in Indonesia’s digital space, the implementation of restrictions on that right under Law No. 1 of 2024 on Electronic Information and Transactions, and to formulate a model of constitutional balancing between freedom of expression and public order. Research Method: This study employs a normative legal methodology using legislative, conceptual, and case-based approaches through the analysis of legislation, legal doctrine, and the jurisprudence of the Constitutional Court. Results and Discussion: The results of the study indicate that Article 27A and Article 28(2) of Law No. 1 of 2024 protect different interests, thereby requiring interpretive criteria that distinguish between criticism, opinion, satire, factual allegations, defamation, and hate speech. Restrictions on freedom of expression can only be justified if they comply with the principles of legality, necessity, and proportionality. Implications: These findings provide guidance for policymakers and law enforcement officials to enforce the ITE Law more consistently. Originality: This study proposes the constitutional balancing model as an interpretive framework for assessing the constitutionality of restrictions on freedom of expression in the digital sphere.
Legal Protection for Occupational Safety and Health for Workers in the Informal Sector in Indonesia Michelle Nabila Andaista Bangsu; Dicky Ega Brahmanto; Alia Shifa
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.967

Abstract

Purpose: This study aims to analyze legal protections for occupational safety and health (OSH) for workers in the informal sector within the Indonesian legal system and to identify normative gaps in the relevant regulations. Research Method: This study employs a normative legal approach (doctrinal legal research) through legislative and conceptual analyses. The analysis was conducted through grammatical, systematic, and teleological interpretations of the 1945 Constitution, Law No. 1 of 1970, Law No. 13 of 2003 as amended by Law No. 6 of 2023, Law No. 24 of 2011, as well as relevant legal doctrines. Results and Discussion: The research findings indicate that occupational safety and health (OSH) protections have a strong constitutional and legal foundation, but harmonization among regulations is not yet optimal because the regulations remain focused on formal employment relationships. This situation has resulted in the ineffective implementation of protections for various categories of workers in the informal sector. Implications: These findings serve as the basis for regulatory harmonization, strengthening legal protection mechanisms, and expanding access to social security for workers in the informal sector. Originality: This study proposes a legal framework for occupational safety and health (OSH) protection based on the classification of informal-sector workers as a model for more inclusive regulatory harmonization.
Legal Protection of Personal Data in Indonesia Following the Enactment of Law No. 27 of 2022 on Personal Data Protection Michelle Nabila Andaista Bangsu; Dicky Ega Brahmanto; Alia Shifa
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.968

Abstract

Purpose: This study aims to analyze the legal framework for personal data protection in Indonesia following the enactment of Law No. 27 of 2022 on Personal Data Protection (PDP Law), as well as to identify the normative challenges in its implementation. Research Method: This study employs a normative legal methodology with legislative, conceptual, and comparative approaches through qualitative analysis of primary and secondary legal sources. Results and Discussion: The research findings indicate that the Personal Data Protection Act (PDP Act) has established a more comprehensive legal framework through provisions governing the rights of data subjects, the obligations of data controllers and processors, the principles of personal data processing, and mechanisms for administrative and criminal accountability. However, its implementation still requires harmonization with sector-specific regulations, strengthening supervisory institutions, refining regulations regarding AI-based data processing, profiling, and cross-border data transfers, as well as strengthening law enforcement mechanisms. Implications: These findings serve as the basis for refining policies and regulations that implement personal data protection in Indonesia. Originality: The novelty of this research lies in its doctrinal analysis, which integrates the normative framework of the Personal Data Protection Act, the harmonization of sector-specific regulations, and a comparative perspective with the GDPR.
The Effect of Digital Technology Use on Employee Productivity through Work Stress as a Mediating Variable Salim Setiawan; Nurul Hayat; Desi Rubiyanti
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.1025

Abstract

Purpose: This study aims to examine the effect of digital technology use on employee productivity, with work stress acting as a mediating variable at the Kelurahan Offices in Dompu District. Research Method: This quantitative research utilized a sample of 77 employees from six kelurahan offices. Data were collected via questionnaires and analyzed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. Results and Discussion: The analysis shows that digital technology use has a positive, significant direct effect on employee productivity, while simultaneously increasing work stress. Furthermore, work stress directly affects productivity and serves as a mediating variable that bridges the relationship between digital technology and employee productivity. Implications: The dynamics of productivity improvement due to digital technology are highly influenced by the work stress experienced during adaptation. Relevant institutions should conduct periodic technology training and adjust workloads to minimize adaptation tension (technostress). Originality: This research uniquely highlights the dual-edged impact of digitalization within the specific context of local government administration, providing empirical evidence on technostress as a crucial mediator.
Free Tax Clinic for the Public and Microbusiness Owners Suryani Suryani
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.1094

Abstract

Purpose: This study evaluates the strategic role of free tax clinics in enhancing fiscal literacy, tax compliance, and access to fiscal services among low-income individuals and microentrepreneurs, with particular attention to their contribution to fiscal justice and economic empowerment in developing countries, especially Indonesia. Research Method: A Systematic Literature Review (SLR) was conducted using academic articles and best-practice reports from international and national sources related to tax clinics, financial literacy, tax compliance, and MSME empowerment. The selected literature was analyzed thematically to identify key contributions, implementation patterns, and challenges. Results and Discussion: Free tax clinics improve taxpayers’ understanding, access to fiscal incentives, and self-reporting capacity, particularly among MSMEs. Their effectiveness is strengthened by multistakeholder collaboration and integrated educational and community-based approaches. However, implementation remains constrained by low financial literacy, limited human resources, and cultural barriers. Implications: Policymakers should expand inclusive, evidence-based, and sustainable community tax services while strengthening public participation. Further research should empirically assess their long-term impacts. Originality: This study integrates fiscal literacy, tax access, compliance, and community empowerment into a unified framework for examining free tax clinics in developing-country contexts.
Job Commitment, Job Satisfaction, and Workload on the Performance of Nurses in the Inpatient Ward at Stella Maris Hospital Irviyanti Putri Sarpin; Fatmah Afrianty Gobel; Wardiah Hamzah
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.1070

Abstract

Purpose: This study aims to test the hypotheses regarding the positive relationship between job commitment and job satisfaction, as well as the negative relationship between workload and performance among nurses in the inpatient unit at Stella Maris Hospital in Makassar. Research Method: This quantitative study employed a cross-sectional analytical design. All 120 nurses were selected using a saturation sampling technique. Data were collected using a structured questionnaire and analyzed through descriptive analysis, the Chi-square test, and Spearman’s correlation. Results and Discussion: Job commitment and job satisfaction were positively associated with nurses’ performance, whereas workload was negatively associated with performance. Dedication showed the strongest positive association, while physical workload showed the strongest negative association. These findings highlight the importance of a balance between psychological resources, organizational support, and job demands. Implications: Hospitals need to strengthen recognition, supervision, career development, team relationships, adequate staffing, and a proportional division of labor. Future research is recommended to use a longitudinal design, objective performance data, and multivariate analysis. Originality: This study integrates work engagement, job satisfaction, and workload to explain nurse performance in the context of a private hospital in Makassar.
The Effect of Clinical Rotation Students’ Quality of Service on Patient Satisfaction Through Service Experience at the Islamic Dental and Oral Health Education Hospital Nurfitriana Besse; Fatmah Afrianty Gobel; Wardiah Hamzah; Masriadi Masriadi; Arni Rizqiani Rusydi; Hasriwiani Habo Abbas
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.1086

Abstract

Purpose: This study aims to analyze the effect of the quality of care provided by dental internship students on patient satisfaction through service experience as a mediating variable at RSIGMP UMI. Research Method: This study employed a quantitative cross-sectional design. The sample consisted of 308 respondents selected using purposive sampling. The independent variables included medical history, clinical examination, diagnosis and treatment plan, dental care procedures, and post-treatment education and instructions. Service experience was used as the mediating variable, and patient satisfaction as the dependent variable. Data were analyzed using path analysis. Results and Discussion: Medical history had a direct, positive, and significant effect on patient satisfaction. Clinical examination, diagnosis and treatment planning, dental treatment procedures, and post-treatment education and instructions did not have a significant direct effect on patient satisfaction. Medical history, diagnosis and treatment plan, treatment procedures, and post-treatment education and instructions had a significant effect on service experience, whereas clinical examination did not. Service experience mediated the effects of medical history, diagnosis and treatment plan, treatment procedures, and post-treatment education and instructions on patient satisfaction. Implications: Service experience plays a crucial role as a mediating mechanism between the quality of service provided by medical students and patient satisfaction. Efforts to improve service quality should emphasize communication, patient involvement, clear information, safe, comfortable procedures, and post-treatment education. Originality: provide the clear explanation regarding the original of your research.
Human Resource Capacity Building Based on Local Potential in the Curug Gunung Sindur Tourism Village, Bogor, Indonesia Rio Mattajang
Advances in Community Services Research Vol. 4 No. 2 (2026): March - August
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/acsr.v4i2.1102

Abstract

Purpose: This community service activity aims to enhance human resource capacity in managing and developing local potential in Curug Tourism Village, Gunung Sindur Subdistrict, Bogor Regency, Indonesia. Method: The activities were carried out in a participatory manner through outreach, training, mentoring, and evaluation, targeting tourism village managers (Pokdarwis), MSME operators, community members involved in tourism activities, and rural youth. The curriculum covered tourism village management, tour guiding and tourism services, local product development, entrepreneurship, packaging and branding, and digital marketing. Results and Discussion: This program enhances participants’ understanding and skills in identifying, managing, packaging, and promoting local potential as tourist attractions and sources of income for the community. The evaluation indicates that capacity building is still needed, particularly in destination management, service delivery and tour guiding, local product development, entrepreneurship, and digital marketing. Implications: Ongoing support is needed to strengthen community self-reliance, enhance the economic value of local potential, and support the development of a competitive and sustainable Curug Tourism Village.

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