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Massuhartono
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JIGC (Journal of Islamic Guidance and Counseling)
Published by Universitas Islam Negeri Sulthan Thaha Saifuddin Jambi
ISSN : 26144506     EISSN : 26144492     DOI : https://doi.org/10.30631/jigc
Core Subject : Religion, Humanities, Social,
Religion Humanities Social Sciences
JIGC Journal of Islamic Guidance and Counseling is a Journal of Islamic Guidance and Counseling published by the department of Islamic Guidance and Counseling, Faculty of Dakwah State Islamic University of Jambi biannually June and December. The EISSN number of this journal is 26144492, while its PISSN is 26144506. This journal has been indexed by Garuda portal of The Ministry of Research, Technology, and Higher Education, Republic of Indonesia. The editor warmly welcomes contribution from scholars of related discipline submitting their articles to this journal through OJS. The major issues of this journal are as follows: Guidance and counseling, Philosophy of Islamic Guidance and counseling, Islamic Psychology, Islamic Counseling, or every specific issue related to guidance and counseling
Arjuna Subject : Psikologi - Psikologi (Lain-Lain)
Articles 81 Documents
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Dynamics of Interpersonal Communication in Divorce Mediation: A Case Study of Mediators in Indonesian Religious Courts Dewi, Novriana; Pragawati; Nofica Andriyati
JIGC (Journal of Islamic Guidance and Counseling) Vol. 9 No. 1 (2025): JIGC (Journal of Islamic Guidance and Counseling)
Publisher : UIN Sulthan Thaha Saifuddin Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/jigc.v9i1.105

Abstract

Divorce in Indonesia, including in Muaro Jambi Regency, continues to show a high rate and produces significant social consequences. Mediation in religious courts serves as a critical instrument to de-escalate conflict and search for mutually beneficial solutions. This study aims to analyze the dynamics of interpersonal communication used by mediators during divorce mediation at the Sengeti Religious Court. Employing a qualitative case study approach, data were gathered through in-depth interviews with certified mediators, mediation judges, and couples undergoing mediation; non-participant observation; and document analysis of divorce cases from 2023–2024. Data were examined using thematic analysis integrated with Miles and Huberman’s interactive model. Findings reveal that mediators’ interpersonal communication—characterized by empathy, clarity, and participation—plays a pivotal role in mediation success, reflected in a 74.4% settlement rate. Communication strategies such as privacy management through caucus sessions and persuasive approaches based on empathy helped couples shift orientation from conflict toward shared benefits. These findings reinforce the relevance of Social Exchange Theory and Communication Privacy Management Theory in divorce mediation and provide a conceptual contribution to international literature by highlighting mediation practices within the framework of Islamic family law.

Page 9 of 9 | Total Record : 81

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