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Journal of Administration, Governance, and Political Issues
Published by Indonesian Journal Publisher
ISSN : -     EISSN : 30628237     DOI : https://doi.org/10.47134/jagpi
Core Subject : Social,
Social Sciences
Journal of Administration, Governance and Political Issues is a peer-reviewed, open-access journal that publishes significant and cutting-edge research in administration, governance and political studies. Its primary objective is to provide an international academic platform for addressing issues in administration, governance and political issues within the contexts of planning, decision-making, and evaluation from the perspectives and experiences of the Global South. It also examines their impact on states, government institutions, international organizations, communities, societies, and individuals at the international, regional, national, and local levels. Tournal of Administration, Governance and Political Issues is committed to publishing rigorous and high-quality scholarly, theoretical, practical, and contemporary research that makes a distinct conceptual and methodological contribution to the existing international literature. To achieve this, it follows a rigorous editorial process to deliver the most advanced research on contemporary governance and public policy to both the academic and policy-making communities. The journal is a fully open-access online resource, and its in-house publication procedure allows for rapid and widespread distribution of its research findings worldwide.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 43 Documents
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Analisis Indeks Kepuasan Masyarakat terhadap Program Corporate Social Responsibility Garitan Kalongliud PT ANTAM (Persero) Tbk UBPE Pongkor Arif Rahman Saleh; Edy Ayuba; Nabilla Dea Lukita; Yudianto Yudianto
Journal of Administration, Governance, and Political Issues Vol. 3 No. 1 (2026): Januari-Juni
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jagpi.v3i1.5511

Abstract

Corporate Social Responsibility (CSR) programs in the mining sector play a strategic role in strengthening community resilience and supporting sustainable livelihoods, particularly in preparation for post-mining conditions. This study aims to analyze community satisfaction with the Garitan Kalongliud CSR Program implemented by PT ANTAM (Persero) Tbk UBPE Pongkor using the Community Satisfaction Index (CSI) as an evaluation framework. An evaluative mixed-methods approach was employed by integrating quantitative and qualitative data. Quantitative data were collected through a survey of 25 respondents selected purposively from 214 program beneficiaries, while qualitative data were obtained through in-depth interviews, field observations, and document analysis. The quantitative data were analyzed using CSI calculations, whereas qualitative findings were used to enrich the interpretation of community perceptions and program outcomes. The results indicate that the Garitan Kalongliud Program achieved a CSI score of 3.63, equivalent to a converted score of 90.82, placing it in the “Very Good” category. High community satisfaction was associated with the program’s relevance to local needs, active community participation, effective facilitation, and its positive economic, social, and environmental impacts. Beneficiaries also demonstrated strong readiness to continue program activities independently, indicating substantial sustainability potential beyond the mining period. These findings suggest that the Community Satisfaction Index is an effective instrument for evaluating CSR performance and can serve as a strategic basis for improving community empowerment, strengthening social license to operate, and supporting sustainable post-mining development.
EFEKTIVITAS PELAYANAN PERIZINAN NON-USAHA MELALUI APLIKASI SICANTIK CLOUD PADA DPMPTSP DI KABUPATEN PASAMAN MILSA JULAINI; Malse Yulivestra; Hendri Koeswara
Journal of Administration, Governance, and Political Issues Vol. 3 No. 1 (2026): Januari-Juni
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract This study aims the effectiveness of non-business licensing services through the SICANTIK Cloud Application at the DPMPTSP of Pasaman Regency as part of public service digitalization to improve speed, transparency, and accessibility. A descriptive qualitative approach was employed, with data collected through interviews, observations, and documentation from purposively selected informants and validated through source triangulation. The analysis is based on Campbell’s effectiveness theory, encompassing program success, target achievement, user satisfaction, input–output suitability, and overall goal attainment. The findings reveal that the service has not been fully effective. Although the application simplifies the licensing process, its implementation is constrained by system disruptions, reliance on central servers, limited network infrastructure, and inconsistent adherence to digital standard operating procedures. Consequently, the benefits of digital services are not evenly experienced by all community members. The study recommends strengthening human resource capacity, enhancing system stability and technical support, ensuring consistent fully digital implementation, and improving public digital literacy to optimize service effectiveness. Abstrak Penelitian ini menganalisis efektivitas pelayanan perizinan non-usaha melalui Aplikasi SICANTIK Cloud di DPMPTSP Kabupaten Pasaman sebagai bagian dari digitalisasi pelayanan publik untuk meningkatkan kecepatan, transparansi, dan aksesibilitas. Penelitian menggunakan pendekatan kualitatif deskriptif dengan pengumpulan data melalui wawancara, observasi, dan dokumentasi terhadap informan yang dipilih secara purposive serta diuji melalui triangulasi sumber. Analisis didasarkan pada teori efektivitas Campbell yang meliputi keberhasilan program, pencapaian sasaran, kepuasan pengguna, kesesuaian input–output, dan pencapaian tujuan menyeluruh. Hasil penelitian menunjukkan bahwa pelayanan belum sepenuhnya efektif. Meskipun aplikasi mempermudah proses perizinan, pelaksanaannya masih terkendala gangguan sistem, ketergantungan pada server pusat, keterbatasan jaringan, serta belum konsistennya penerapan prosedur digital. Kondisi tersebut menyebabkan manfaat layanan belum dirasakan secara merata oleh masyarakat. Oleh karena itu, diperlukan penguatan kapasitas sumber daya manusia, peningkatan stabilitas dan dukungan teknis sistem, konsistensi penerapan layanan digital, serta peningkatan literasi digital masyarakat agar efektivitas pelayanan dapat tercapai secara optimal. Keyword: Effectiveness, Non-Business Licensing Services, SICANTIK Cloud, DPMPTSP of Pasaman Regency
Partisipasi Kelompok Wanita Tani melalui Program Kawasan Rumah Pangan Lestari di Dinas Perikanan dan Pangan Kota Padang Defia Anggraini; Malse Yulivestra; Annisa Aulia Putri
Journal of Administration, Governance, and Political Issues Vol. 3 No. 1 (2026): Januari-Juni
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract This study aims to describe the participation of Women Farmers' Groups in the Sustainable Food Home Area Program in Padang City. The study was motivated by several obstacles in the implementation of the program, such as low participation of Women Farmers' Groups and suboptimal land management, even though the program has the potential to support food security. This research uses a descriptive qualitative method. Data were collected through interviews, observation, and documentation. Data validity was ensured through source triangulation, while informants were selected using purposive sampling. The analysis is based on the community participation theory proposed by Cohen and Uphoff (1980), which includes participation in decision-making, implementation, benefits, and evaluation. The results show that the participation of Women Farmers' Groups in the Sustainable Food Home Area Program has not been fully optimal. Several aspects of participation, particularly decision-making and evaluation, are still limited due to low community participation, limited understanding of the program, and less optimal implementation in the field. Therefore, improvements are needed to enhance community involvement so that the program can be implemented more effectively and sustainably. Abstark Penelitian ini bertujuan untuk mendeskripsikan partisipasi Kelompok Wanita Tani dalam Program Kawasan Rumah Pangan Lestari di Kota Padang. Penelitian ini dilatarbelakangi oleh beberapa kendala dalam pelaksanaan program, seperti rendahnya partisipasi Kelompok Wanita Tani dan pengelolaan lahan yang belum optimal, meskipun program ini memiliki potensi untuk mendukung ketahanan pangan. Penelitian ini menggunakan metode kualitatif deskriptif. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi. Keabsahan data dilakukan melalui triangulasi sumber, sedangkan informan dipilih menggunakan teknik purposive sampling. Analisis penelitian ini didasarkan pada teori partisipasi masyarakat yang dikemukakan oleh Cohen dan Uphoff (1980), yang meliputi partisipasi dalam pengambilan keputusan, pelaksanaan, pemanfaatan hasil, dan evaluasi. Hasil penelitian menunjukkan bahwa partisipasi Kelompok Wanita Tani dalam Program Kawasan Rumah Pangan Lestari belum berjalan secara optimal. Beberapa aspek partisipasi, khususnya dalam pengambilan keputusan dan evaluasi, masih terbatas karena rendahnya partisipasi masyarakat, kurangnya pemahaman terhadap program, serta pelaksanaan program di lapangan yang belum optimal. Oleh karena itu, diperlukan upaya perbaikan untuk meningkatkan keterlibatan masyarakat agar program ini dapat berjalan lebih efektif dan berkelanjutan. Keyword: participation, women farmers groups, sustainable food home area program

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