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Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Published by Asosiasi Riset Teknik Elektro Dan Informatika Indonesia
ISSN : 30318904     EISSN : 30318912     DOI : 10.61132
Core Subject : Science,
Computer Science & IT
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika memuat naskah hasil-hasil penelitian di bidang Sistem Informasi dan Teknik Informatika
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 284 Documents
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Peran Sistem Informasi Manajemen dalam Pengelolaan Data Jamaah Umrah: Kajian Literatur Sistematis
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 4 No. 3 (2026): Mei: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v4i3.1603

Abstract

This study conducts a systematic review of literature concerning the role of Management Information Systems (MIS) in managing Umrah pilgrim data across Indonesia. Employing a Systematic Literature Review (SLR) guided by the PRISMA protocol, the study examined and synthesized 24 peer-reviewed articles published between 2019 and 2026, drawn from Google Scholar, SINTA, and nationally accredited journal portals. Findings indicate that MIS adoption has yielded notable improvements in operational efficiency, data reliability, service transparency, and the overall quality of managerial decision-making within Umrah travel organizations. Web-based MIS remains the predominant technological approach, offering integrated modules for pilgrim registration, document handling, financial tracking, and departure scheduling. At the national level, government-initiated platforms such as SISKOHAT and SISKOPATUH have demonstrated tangible contributions to the administration of Hajj and Umrah services. Nevertheless, persistent obstacles continue to hinder full-scale adoption, including inadequate digital infrastructure in certain regions, inconsistent internet connectivity, and gaps in human resource competencies for operating digital systems. The study argues that embracing MIS is no longer optional for Umrah travel operators; rather, it constitutes a strategic necessity. Future research is encouraged to investigate long-term implementation outcomes, cross-system comparisons, and data security considerations within the broader digital landscape of pilgrimage service management.
Penentuan Rute Terpendek Pengiriman Barang pada PT AMSA menggunakan Algoritma Dijkstra
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 4 No. 3 (2026): Mei: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v4i3.1604

Abstract

Dijkstra's algorithm is one of the algorithms in graph theory that is used to solve the problem of the shortest path of a graph at each vertex that has a non-negative value. This algorithm was discovered by Edsger Wybe Dijkstra, a scientist from the Netherlands. The search for the shortest route for product delivery can be calculated through the application of the Dijkstra algorithm in the problem being faced. The problem of decision making for selecting the shortest route is still manual, so it experiences several obstacles, including the absence of a systematic and computerized system to assist the decision-making process in determining the route for shipping goods, the determination of shipping routes still depends on manual estimates so that the time taken between deliveries becomes inconsistent, the operational costs of shipping are relatively high because there is no optimal route determination system. Facing these problems, a system is needed that can minimize delays and increase effectiveness in shipping goods, namely determining the shortest route using the Dijkstra algorithm. This system works by finding various alternative routes for shipping goods at PT AMSA to address various structured and unstructured problems using data and models. To process this data and models, a method called the Dijkstra algorithm is required. Based on the description above, researchers will create a method for determining the shortest route for shipping goods at PT AMSA using the Dijkstra algorithm to facilitate the company's process of determining the shortest route.
Analisis Kepuasan Pengguna Terhadap Layanan Wi-Fi Publik di Lingkungan Sekolah Tinggi Agama Katolik Negeri Pontianak
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 4 No. 3 (2026): Mei: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v4i3.1605

Abstract

Public Wi-Fi services (Wifi_STAKat) at the State Catholic College of Pontianak continue to face technical issues, such as network speed and connection stability, as well as non-technical challenges, including the responsiveness of administrators to user complaints. This study aims to analyze user satisfaction based on the five Servqual dimensions and to map improvement priorities using the Importance–Performance Analysis (IPA) method. The relationship between Servqual and IPA is explained by mapping GAP values (perception–expectation) into the four IPA quadrants to determine the urgency level of service improvements. A 4-point Likert scale was used to avoid neutral responses and strengthen the clarity of respondents’ perceptions. The results show that all dimensions have negative GAP scores, particularly responsiveness and reliability, which are directly related to technical indicators (speed, stability, coverage) and non-technical factors (responsiveness to complaints, ease of access. The study recommends integrating an IT-based monitoring system and increasing network capacity to improve service quality.
Digitalisasi Pendidikan Poltekimipas: Tantangan Performa Jaringan dalam Mendukung Pembelajaran Modern
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 4 No. 3 (2026): Mei: Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v4i3.1607

Abstract

Educational digitalization has become a strategic step in improving the quality of learning in the modern era. The utilization of digital technologies such as Learning Management Systems (LMS), video conferencing, and online-based administrative systems requires educational institutions to have optimal network infrastructure. Politeknik Imigrasi dan Pemasyarakatan (Poltekimipas), as an official higher education institution, has also implemented digital-based learning systems to enhance the effectiveness and efficiency of the teaching and learning process. However, the implementation of educational digitalization still faces various challenges, particularly related to network performance in supporting modern learning activities. This study aims to analyze the challenges of network performance in supporting educational digitalization at Poltekimipas and to identify solutions that can be implemented to improve network service quality. The research method used is a qualitative descriptive method with a literature study and observation approach toward network usage within the educational environment. The results show that the main challenges include limited bandwidth, unstable internet connections, high network latency, and the increasing number of simultaneous network users. These conditions affect the effectiveness of online learning and access to digital educational services. Therefore, the development of network infrastructure, increased bandwidth capacity, and optimization of network management are necessary to support the success of educational digitalization at Poltekimipas.

Page 29 of 29 | Total Record : 284

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