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Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Published by Lembaga Administrasi Negara
ISSN : 14114917     EISSN : 26209063     DOI : 10.31845/jwk
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences
This journal focuses on disseminating problems and issues in public administration and public policy. Published journal article of Jurnal Wacana Kinerja covers areas, including: Public sector human resource management; Public sector organization; Public sector management; Public sector innovation; Public service; Public policy; Local government; and Governance.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 8 Documents
 1 
Search results for , issue "Vol 25, No 1 (2022)" : 8 Documents clear
Strategi Menghadapi Middle Income Trap: Pengalaman Dari Cina, Meksiko Dan Korea Selatan Masrully Masrully
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.774

Abstract

Middle Income Trap (MIT) adalah fenomena yang banyak mengancam negara-negara berkembang yang sedang berusaha membangun ekonominya. MIT dimaknai sebagai suatu situasi dimana negara-negara berpendapatan menengah (middle-income countries) sulit meningkatkan posisi mereka ke pendapatan tinggi. Dengan kata lain, negara-negara tersebut sudah berhasil lolos dari kategori miskin, tetapi stagnan di kategori berkembang, sehingga tidak berhasil mencapai negara maju. Dan Indonesia adalah salah satu negara yang diramalkan atau bahkan ada yang menganggap sudah terjerat jebakan tersebut. Hal ini lah yang mendorong tim penulis menulis buku ini, untuk menawarkan bagaimana strategi yang bisa digunakan Indonesia untuk bisa menghindari atau terlepas dari jebakan tersebut.
Kepuasan Peserta Diklat Terhadap Penggunaan Mentimeter Sebagai Metode Pembelajaran Latsar CPNS Milenial Kabupaten Kampar Megasari, Embung
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.714

Abstract

Participants in the Basic Training for Candidates for Civil Servants at BPSDM Riau Province are millennials, attached to technology, digital learning applications, and provide satisfaction to them, in this case using Mentimeter as a learning application. In a quasi-experimental way, this study describes the perception of the participant's satisfaction scale on the use of Mentimeter as a learning application for the Millennial Generation Civil Servant Latsar Class E Class E, Kampar Regency at BPSDM Riau Province. Satisfaction scale is measured through tangibles, reliability, responsiveness, assurance, and empathy. This finding proves that as a millennial generation learning application, the satisfaction of CPNS Latsar participants with the use of Mentimeter is at the "Very Satisfactory" level because the mean value of satisfaction in each dimension is on a scale of 4.30 - 5.00. The use of a Mentimeter is also appropriate because it can answer the challenges and developments of the times that are attached to information and digital technology. Utilizing Mentimeter implies that it is important for education and training providers, especially BPSDM Riau Province to always maintain satisfaction and improve learning service innovation according to the needs of millennial generation CPNS Latsar participants. The next recommendation is very possible to evaluate digital learning so that the Mentimeter application can be effectively used by various groups of learners.
The Strategies Analysis of Corporate University in the Government Agencies in Indonesia Perdhana Ari Sudewo
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.719

Abstract

Changes in the world's landscape with massive digital developments affect learning and development strategies of human resources in every organization, including the Government Agencies. In Indonesia, changes in ASN competency management as mandated by the Law on ASN also encourage changes in the learning and development process in education and training units, marked by the emergence of Corporate Universities in Government Agencies. Using the concept and generic strategy approach of Corporate University developed by Radermarkers (2014), this research intends to analyze the learning strategies developed by Corporate University in Government Agencies in Indonesia. The research method is carried out with a literature study approach with data and information from the Corporate University strategic plan as the main data source. From the analysis of concepts and strategies for six Corporate Universities, it can be concluded that the school strategy is the strategy chosen by the majority of Corporate Universities in Government Agencies, compared to the college strategy and the academy strategy. Various concepts and strategies of Corporate University in this research are expected to reference other Government Agencies that will develop Corporate University as a strategy in developing ASN competencies in Indonesia.
Pengaruh Lingkungan Kerja, Budaya Organisasi dan Beban Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan BPJS Kesehatan Cabang Muaro Bungo; The Effect Of Work Environment, Organizational Culture And Workload on Job Satisfaction and Employees Performance of BPJS Health Branch Muaro Bungo Kurniawan, Kurniawan
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.724

Abstract

There are few serious problems faced by BPJS Kesehatan such as inaccuracy in member’s data management, complicated system, mistreatment toward BPJS patients, and patients’ rejection in several hospitals for various reasons. These problems could be analyzed by scrutinizing the employee work satisfaction and performance which are affected by work environment, organization culture, and employee workload. This study aimed to determine the effect of the work environment, organizational culture and workload on job satisfaction and employee performance of BPJS Kesehatan Muara Bungo branch in 2020. This study was conducted using a quantitative statistical approach and collecting research data using questionnaire. The population in this study were all employees of BPJS Kesehatan Muara Bungo Branch Office, totaling 105 people and all of them were assigned as research respondents. The dependent variable was employee performance and job satisfaction, while the use of the independent variable consisted of the work environment, organizational culture, and workload. Structural Equation Model (SEM) was applied to analyze data for answering the research hypothesis. The findings in this study proved that the work environment, workload, and organizational culture affected on job satisfaction. Workload and organizational culture variables affected employee performance while the work environment variable did not affect performance. The test results of job satisfaction variables were known to have an influence on employee performance variables.
Efektivitas Implementasi Pelayanan Publik Digital: Studi Kasus Pelayanan Perpustakaan Digital Puslatbang PKASN LAN Yuningsih, Yuyu
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.727

Abstract

One of Puslatbang PKASN LAN’s digital services is the library application which started in 2010. This application was developed internally and has been used for more than a decade. This study aims to analyze how effective this application is, the management of the library, and analyze the driving factors as well as the obstacles encountered during use. A descriptive qualitative method was used with data triangulation. Deployment of questionnaires filled by the users to find out the effectiveness of the services and interview conducted with the librarian of Puslatbang PKASN LAN. The results showed that 93.34% of users felt helped by the digital service of the Puslatbang PKASN Library which shows that the level of effectiveness is very high. The supporting factor, as well as the inhibiting factor, is the leadership's commitment to this digitizing library services. Other agencies that are willing to adopt and/or replicate this service should pay attention to some of the things, among others are (1) availability of competent human resources for library administrators such as librarians or other administrators; (2) availability of supporting infrastructure, and (3) leadership policies that support the implementation of digital services.
Membangun Kebijakan Adaptif Menuju Dynamic Governance Muttaqin, Muhammad Afif
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.773

Abstract

Saat ini dunia mengalami perubahan cepat di lingkungan strategis yang serba bergejolak, kompleks, dan tidak pasti di era VUCA. VUCA (votality, uncertainity, complexity, dan ambiguity) merupakan suatu kondisi tidak dapat diprediksi dan berubah cepat sehingga model saat ini dianggap tidak mampu lagi menghadapi kompleksitas dan ketidakpastian (Mack et al., 2015). Amalia (2020) menambahkan kondisi VUCA semakin diperparah kehadiran wabah Covid-19 yang menyebabkan munculnya masalah di semua sektor kehidupan. Pemerintah dituntut mampu beradaptasi dan merespon perubahan tersebut agar dapat mengatasi berbagai permasalahan dengan cepat. Pemerintahan dinamis (dynamic governance) masih menjadi jawaban yang relevan dalam menghadapi tantangan yang ada saat ini. Neo dan Chen (2007) memaknai dinamis ini pada kondisi adanya berbagai ide dan persepsi baru, perbaikan terus menerus, respon yang cepat, penyesuaian secara fleksibel, serta munculnya inovasi-inovasi yang kreatif. Dengan demikian konsep dynamic governance dapat dijelaskan sebagai kemampuan pemerintah untuk menyesuaikan proses perumusan dan implementasi kebijakan dalam mencapai tujuan jangka panjang (Rahmatunnisa, 2019).
Cover JWK 25 (1) 2022 Hendra Nugroho
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Center fo State Civil Apparatus Training and Development and Competency Mapping

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.772

Abstract

A Quiet Place: Exploring the Implementation of Open Innovation in Government's R&D Institution Dewi, Nanda Ika
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 25, No 1 (2022)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v25i1.751

Abstract

Berkembangnya implementasi strategi inovasi terbuka di sektor swasta menimbulkan pertanyaan, apakah strategi tersebut juga efektif untuk meningkatkan kinerja inovasi di lembaga pemerintah. Studi ini mengobservasi proses adaptasi lembaga riset pemerintah dalam menerapkan strategi inovasi terbuka dalam beberapa kegiatan risetnya. Observasi penerapan inovasi terbuka di lembaga pemerintah dipandang perlu untuk mengisi kesenjangan studi mengenai topik tersebut. Mengingat strategi ini umumnya digunakan di sektor swasta untuk mendorong kinerja inovasi. Studi ini merupakan penelitian kualitatif, menggunakan pendekatan studi kasus untuk mengobservasi serta mengukur implementasi inovasi terbuka pada Badan Litbang, Kementerian Pekerjaan Umum dan Perumahan Rakyat. Proses adaptasi melibatkan tiga aspek, yaitu ketersediaan sumber daya, mekanisme pengetahuan, dan kapasitas kemitraan. Temuan penelitian ini mengindikasikan bahwa dua faktor yang berperan signifikan dalam implementasi inovasi terbuka adalah mekanisme pengetahuan dan kapasitas kemitraan. Salah satu pusat di Badan Litbang memiliki kapasitas kemitraan yang lebih baik karena fungsinya sebagai lembaga perantara. Hasil observasi menunjukkan bahwa kegiatan penelitian, yang tidak memerlukan riset dasar serta berada dalam jaringan kemitraan strategis, umumnya memiliki tingkat adaptasi yang lebih baik.

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