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Contact Name
Nabila Nur Rizqiyah
Contact Email
nabilaburrizqiya@cahaya-ic.com
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Journal Mail Official
jolle.cahayaic@gmail.com
Editorial Address
Jl. Danau No 35 Rt 004 Rw 001 Kel, Dusun Besar kec, Singaran Pati, Kota Bengkulu, 38229 Indonesia
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INDONESIA
Journal of Language, Literature, and Educational Research
ISSN : 30627915     EISSN : 30627885     DOI : https://doi.org/10.37251/jolle
Journal of Language, Literature, and Educational Research is a scientific journal published by Cahaya Ilmu Cendekia Publisher. This journal distributes papers based on studies and literature reviews in Indonesian, Regional, and Foreign Education for primary, secondary, senior, and higher education. Journal of Language, Literature, and Educational Research is published in Print and Electronic formats
Arjuna Subject : Umum - Umum
Articles 119 Documents
Multidimensional Service Quality in Private English Course Institutions: A Student Perception-Based Evaluation Mudhofir Mudhofir; Abylai Ualikhanuly
Journal of Language, Literature, and Educational Research Vol. 2 No. 2 (2025): December
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v2i2.2895

Abstract

Purpose of the study: This study aims to evaluate multidimensional service quality in a private English course institution based on students’ perceptions and to categorize the performance level of each service dimension using percentage-based evaluation criteria. Methodology: This study employed a quantitative descriptive design using a structured Likert-scale questionnaire consisting of ten service quality dimensions. Data were collected through a survey of active students using total sampling. Data analysis applied descriptive statistical techniques and percentage calculations to classify service performance into categorical levels. Main Findings: The findings indicate that overall service quality is categorized as good to very good. The highest ratings were obtained in official certificates and diplomas, effective small-class systems, and course consultant facilities. Replacement class availability received the lowest percentage, although still categorized as good, indicating areas requiring service optimization. Novelty/Originality of this study: This study offers an integrated multidimensional service quality evaluation model specifically for private English course institutions using percentage-based categorical mapping. It advances existing research by combining academic, infrastructural, administrative, financial, and certification dimensions into a unified and practical institutional performance framework.
Multidimensional Service Quality Evaluation in a Private English Course Institution: A SERVQUAL-Adapted Percentage-Based Performance Mapping Yayah Takziyah; Sumangala Sumangala
Journal of Language, Literature, and Educational Research Vol. 2 No. 2 (2025): December
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v2i2.2896

Abstract

Purpose of the study: This study aims to evaluate multidimensional service quality in a private English course institution based on students’ perceptions using an adapted SERVQUAL framework and percentage-based categorical classification to determine institutional performance levels across key academic, administrative, infrastructural, financial, and certification dimensions Methodology: This study employed a quantitative descriptive survey design using a structured SERVQUAL-adapted questionnaire with a five-point Likert scale. Data were collected from active students through total sampling. Instrument reliability was tested using Cronbach’s Alpha. Data were analyzed using descriptive statistical techniques and percentage-based performance categorization. Main Findings: The results indicate that overall service quality is categorized as good to very good across all ten dimensions. The highest scores were found in certification credibility, small-class system effectiveness, consultation facilities, and scheduling flexibility, while replacement class availability received the lowest score but remained within the good category. Novelty/Originality of this study: This study introduces a multidimensional percentage-based performance mapping model that adapts SERVQUAL specifically to private English course institutions. Unlike prior studies focusing on general satisfaction indices, this research integrates academic, administrative, infrastructural, financial, and certification dimensions into a unified categorical benchmarking framework.
Bilingual Program Management Model for Enhancing Students’ Speaking Skills in a National Plus School Yulianie Kasari; Umida Kh Saydikramova
Journal of Language, Literature, and Educational Research Vol. 2 No. 2 (2025): December
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v2i2.2897

Abstract

Purpose of the study: This study aims to analyze the implementation model of the bilingual class program and examine how its managerial structure contributes to improving students’ speaking skills in a national plus school context. Methodology: This research employed a qualitative descriptive case study design. Data were collected through structured classroom observations, semi-structured interviews, documentation analysis, and speaking performance assessment using an analytic scoring rubric (fluency, pronunciation, vocabulary, grammar, confidence). Data were analyzed using the interactive model of data reduction, display, and conclusion drawing with triangulation techniques. Main Findings: The findings show that systematic planning, structured teacher assignment, consistent English exposure, and continuous program evaluation significantly enhance students’ speaking fluency, vocabulary use, and communicative confidence. Functional bilingual interaction practices were more effective than symbolic language use in promoting active oral participation and contextualized language production. Novelty/Originality of this study: This study introduces an integrative managerial perspective linking bilingual program planning, organization, implementation, and evaluation with measurable speaking skill development. It advances existing bilingual education research by demonstrating that communicative competence improvement is strongly influenced by institutional management coherence, not solely classroom instructional techniques.
Cross-Genre Stylistic Construction of Motherhood in Mustofa Bisri’s Ibu and Rhoma Irama’s Keramat Fahrudin Mualim; Mehdi Gridi; Mehriban Safarova
Journal of Language, Literature, and Educational Research Vol. 2 No. 2 (2025): December
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v2i2.2899

Abstract

Purpose of the study: This study aims to examine the comparative use of figurative language in Mustofa Bisri’s poem Ibu and Rhoma Irama’s song lyric Keramat, identify their expressive and persuasive functions, and formulate pedagogical implications for Indonesian language and literature learning. Methodology: This research employed a qualitative descriptive design with a comparative stylistic approach. Data were collected through documentation and close reading techniques from the poem Ibu and the song lyric Keramat. Data were classified using a figurative language identification table and analyzed through qualitative content analysis and functional stylistic interpretation. Main Findings: The findings reveal that both texts sacralize motherhood through similar lexical fields but differ in stylistic orientation and communicative function. The poem predominantly employs metaphor and symbolism to construct spiritual elevation and reflective admiration, while the song lyric utilizes hyperbole, repetition, irony, and imperative structures to deliver moral persuasion and social criticism. Novelty/Originality of this study: This study offers a cross-genre comparative stylistic model integrating structural analysis, functional interpretation, and pedagogical implications. Unlike previous studies that examine poetry and song lyrics separately, this research demonstrates how genre differences influence figurative language functions and provides an integrative framework for Indonesian literary education.
Where Culturally Responsive Pedagogy Meets Fieldwork: Engaging Luganda Learners Through Socio-Cultural Expressions David Kabugo
Journal of Language, Literature, and Educational Research Vol. 3 No. 1 (2026): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3023

Abstract

Purpose of the study: This study examined whether simple fieldwork data-collection tools could improve Senior Six students’ engagement when learning socio-cultural expressions in Luganda. Methodology: A five-week pilot cluster experiment was conducted in three rural Ugandan advanced-level schools. Six intact Luganda classes were assigned by stream to a fieldwork-tool condition or a comparison condition. Data came from an engagement scale, classroom observations, project scores, journals, teacher logs, and student interviews. Main Findings: Students who used interview guides, proverb logs, observation forms, reflective journals, and presentation planners showed stronger engagement than students taught mainly through teacher explanation, board notes, and textbook discussion. The largest gains were seen in participation, task completion, project talk, and the ability to connect classroom texts with community meanings. Novelty/Originality of this study: The study shows how low-cost, relationship-centred fieldwork routines can turn Luganda socio-cultural content from memorised knowledge into inquiry. It contributes a practical model for using community knowledge ethically in local-language classrooms without relying on expensive technology.
Intercultural Reflection Journals as a Pedagogical Tool: Enhancing Cultural Awareness in Academic Speaking Classes Anugerah Febrian Syam
Journal of Language, Literature, and Educational Research Vol. 3 No. 1 (2026): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3037

Abstract

Purpose of the study: This study examines how intercultural reflection journals can support the development of students’ intercultural awareness in academic speaking classes. Methodology: Using an Ethnographic Classroom Study design, the research involved 18 EFL students at a private university. Data were gathered from intercultural reflection journals, classroom observations, audio recordings, and semi-structured interviews, then examined through thematic analysis using coding, categorisation, and theme development. Main Findings: The findings show that intercultural awareness develops gradually, moving from surface awareness toward deeper reflection. This process is shaped by classroom interaction and moments of tension, including discomfort and ambiguity. Novelty/Originality of this study: The development is neither linear nor uniform across students. The study suggests that intercultural reflection journals are most effective when embedded in pedagogical practices that encourage dialogue, critical reflection, and meaning negotiation.
The Correlation Between Students‟ Linguistic Intelligence and Their English Speaking Skill Achievement Amin Mubarok
Journal of Language, Literature, and Educational Research Vol. 3 No. 1 (2026): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3123

Abstract

Purpose of the study: This study aims to identify whether there is a significant correlation between students’ linguistic intelligence and their English speaking skill achievement among fourth semester students of the English Education Department, Faculty of Tarbiyah and Teachers Training, State Islamic University of Syarif Hidayatullah Jakarta. Methodology: This study used correlational research with library research and field research methods. The population consisted of fourth semester students of the English Education Department academic year 2009. Data were collected through linguistic intelligence tests and English speaking achievement scores. Data analysis used Product Moment Correlation formula to determine the relationship between variables. Main Findings: The result showed that the correlation coefficient between students’ linguistic intelligence and their English speaking skill achievement was 0.042, which belongs to a very low correlation level. It indicates that there was no significant correlation between students’ linguistic intelligence and their English speaking skill achievement in this study. Novelty/Originality of this study: This study provides a specific analysis of the relationship between linguistic intelligence based on Howard Gardner’s multiple intelligences theory and English speaking achievement in higher education students. It contributes new insight that linguistic intelligence cannot be simply measured through academic potential tests and may not directly determine speaking performance
Javanese Speech Levels and Language Politeness Among First-Grade Elementary Students: A Sociolinguistic Study Dwi Wulandari; Samia Al-Shidi; Torebaeva Firuza
Journal of Language, Literature, and Educational Research Vol. 3 No. 1 (2026): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3175

Abstract

Purpose of the study: This study aims to describe the use of Javanese speech levels by first-grade students at Public Elementary School 2 Trnten, Candimulyo, Magelang, including the types of speech levels used, the factors influencing their use, and the communicative functions reflected in daily school interactions. Methodology: This study employed a descriptive qualitative method. The subjects were 16 first-grade students of Public Elementary School 2 Trenten, Candimulyo, Magelang. Data were collected through observation, interviews, field notes, recording using a recorder, and note-taking techniques. Data analysis used descriptive analysis with semantic validity and intra-rater reliability. Main Findings: The findings showed four types of Javanese speech levels used by students: ngoko lugu, ngoko alus, krama lugu, and krama alus. The use of speech levels was influenced by interpersonal formality, place and situation, communicative purpose, and social norms. Their functions reflected intimacy in ngoko and respect in krama interactions. Novelty/Originality of this study: This study specifically examines Javanese speech level usage among first-grade elementary students in natural school interactions, highlighting early language politeness development. It contributes to sociolinguistic studies by showing how children apply unggah-ungguh basa Jawa in real educational contexts and social communication practices
Morphological Processes in Palembang Malay Language: Affixation, Reduplication, and Composition Nasiatun Yasiroh; Meenakshi Vythianathan; Nosheen Jaffar
Journal of Language, Literature, and Educational Research Vol. 1 No. 1 (2024): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3245

Abstract

Purpose of the study: This study aims to describe the forms, meanings, and functions of morphological processes in Palembang Malay language, specifically affixation, reduplication, and composition. The research also seeks to identify changes and new findings in morphological structures compared to previous studies on Palembang Malay morphology. Methodology: This study employed a descriptive qualitative approach using distributional methods. Data were collected through literature study of Palembang Malay folktales and pantun, supported by closed interviews, observation, note-taking, recording techniques, and questionnaires. The informants consisted of six native speakers from Sungai Lilin and Bayung Lencir, Musi Banyuasin Regency. Data validity used triangulation techniques. Main Findings: The findings show that Palembang Malay morphological processes consist of affixation, reduplication, and composition. Affixation includes prefixes, infixes, suffixes, and simulfixes. Reduplication consists of full reduplication, partial reduplication, affixal reduplication, and phoneme-changing reduplication. Composition includes word combinations and stem combinations. New findings were identified in simulfix forms {di-nyo} and {se-nyo}, which were absent in previous studies Novelty/Originality of this study: The novelty of this study lies in the discovery of new simulfix forms {di-nyo} and {se-nyo} in Palembang Malay, which were not found in previous morphological studies. This research also updates earlier findings after a 34-year gap and strengthens the documentation of regional language preservation through a detailed analysis of contemporary morphological structures.
Students’ Descriptive Writing Ability Through Interview Text-Based Learning in Junior High School Ali Maulana; Amal Mohammad Husein Alrishan; Sereen Mousa Jubran
Journal of Language, Literature, and Educational Research Vol. 3 No. 1 (2026): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jolle.v3i1.3246

Abstract

Purpose of the study: This study aims to describe the ability of seventh-grade students at MTs Al Jamhuriyah, Cinere, Depok, in writing descriptive essays based on interview texts, focusing on substance and language aspects of descriptive writing performance. Methodology: This study used a descriptive qualitative method involving 30 students of class VII A at MTs Al Jamhuriyah, Cinere, Depok. Data were collected through writing assignments based on interview texts, observation, interviews, and documentation. The instrument used was descriptive writing guidelines covering substance and language aspects. Main Findings: The findings showed that students’ ability in writing descriptive essays based on interview texts was still low. No students reached the excellent category, while 2 students (6%) were in good category, 9 students (30%) in fair category, 16 students (53%) in poor category, and 3 students (3%) in very poor category. Novelty/Originality of this study: This study introduces the use of interview texts as a medium for assessing students’ descriptive writing ability, emphasizing both substance and language components. It provides a more specific evaluation of students’ writing performance and identifies weaknesses in transforming interview content into coherent descriptive essays.

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