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Management Dynamics: International Journal of Management and Digital Sciences
Published by International Forum of Researchers and Lecturers
ISSN : 30484154     EISSN : 30484162     DOI : 10.70062
Core Subject : Science,
Decision Sciences, Operations Research & Management
(Management Dynamics: International Journal of Management and Digital Sciences) [e-ISSN : 3048-4162, p-ISSN : 3048-4154] is an open access Journal published by the IFREL (International Forum of Researchers and Lecturers). ManagementDynamics accepts manuscripts based on empirical research results, new scientific literature review, and comments/ criticism of scientific papers published by ManagementDynamics. This journal is a means of publication and a place to share research and development work in the field of Management and Digital Sciences. Articles published in ManagementDynamics are processed fully online. Submitted articles will go through peer review by a qualified international Reviewers. Complete information for article submission and other instructions are available in each issue. ManagementDynamics publishes 4 (four) issues a year in January, April, July and October, however articles that have been declared accepted will be queued in the In-Press issue before published in the determined time.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 102 Documents
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The Effect of Altruism and Compassion on Employee Per-formance with Organizational Resilience as A Mediating Variable Anggra Wahyuni; Zainnur M. Rusdi
Management Dynamics: International Journal of Management and Digital Sciences Vol. 3 No. 3 (2026): July: International Journal of Management and Digital Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/managementdynamics.v3i3.552

Abstract

Particularly in light of the increasingly dynamic workplace, employee performance plays a critical role in promoting organizational sustainability and effectiveness. Altruism and compassion are examples of prosocial activities that are thought to increase employee performance and foster a healthy work environment. With organizational resilience acting as a mediating variable among educational staff at the University of Lampung's Faculty of Economics and Business, this study attempts to examine the impacts of compassion and altruism on worker performance. 69 employees of the University of Lampung's Faculty of Economics and Business participated in this quantitative study, which used a survey method. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to examine the data. The findings show that employee performance is not much impacted by benevolence. Furthermore, the impact of altruism on worker performance cannot be mitigated by organizational resilience. Additionally, employee performance is not directly and significantly impacted by compassion. Nonetheless, it was discovered that the impact of compassion on worker performance was considerably mediated by organizational resilience. These results show that when a company is able to adapt, retain stability, and effectively respond to change, compassion can help improve employee performance. In the context of higher education institutions, this study advances the knowledge on prosocial behavior and organizational resilience. Practically speaking, the results emphasize how crucial it is to build organizational resilience and foster a positive workplace culture in order to sustainably raise employee performance.
The Effect of Product Quality, Perceived Value, and Brand Image on Customer Loyalty Through Customer Satisfaction as A Mediating Variable in Onda Brand in Surabaya Kiki Puput Puspitasari; Tri Andjarwati; Ulfi Pristiana
Management Dynamics: International Journal of Management and Digital Sciences Vol. 3 No. 3 (2026): July: International Journal of Management and Digital Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/managementdynamics.v3i3.560

Abstract

This study aims to analyze: (1) the effect of product quality, perceived value, and brand image on customer satisfaction; (2) the direct effect of product quality, perceived value, and brand image on customer loyalty; (3) the effect of customer satisfaction on customer loyalty; and (4) the mediating role of customer satisfaction in the relationships between the three independent variables and customer loyalty. Research is grounded in Expectation-Disconfirmation Theory (EDT) and the Stimulus-Organism-Response (S-O-R) theory. The research employs a quantitative approach with an explanatory research design. The sample consists of 475 respondents who are ONDA customers in Surabaya, selected using purposive sampling. Data were collected through questionnaires and analyzed using Partial Least Squares (PLS) with SmartPLS. The findings reveal that: (1) product quality, perceived value, and brand image each have a positive and significant effect on customer satisfaction; (2) product quality, perceived value, brand image, and customer satisfaction each have a positive and significant direct effect on customer loyalty; and (3) customer satisfaction partially mediates the effects of product quality, perceived value, and brand image on customer loyalty.

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