cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Hapnes Toba
Contact Email
hapnestoba@it.maranatha.edu
Phone
+6222-2012186
Journal Mail Official
hapnestoba@it.maranatha.edu
Editorial Address
Fakultas Teknologi dan Rekayasa Cerdas Universitas Kristen Maranatha Jl. Prof. Drg. Suria Sumantri No. 65 Bandung
Location
Kota bandung,
Jawa barat
INDONESIA
JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Published by Universitas Kristen Maranatha
ISSN : 24432210     EISSN : 24432229     DOI : https://doi.org/10.28932/jutisi
Core Subject : Science,
Computer Science & IT
Paper topics that can be included in JuTISI are as follows, but are not limited to: • Artificial Intelligence • Business Intelligence • Cloud & Grid Computing • Computer Networking & Security • Data Analytics • Datawarehouse & Datamining • Decision Support System • E-Systems (E-Gov, E-Health, E-Commerce, etc.) • Enterprise System (SCM, ERP, CRM) • Human-Computer Interaction • Image Processing • Information Retrieval • Information System • Information System Audit • Enterprise Architecture • Knowledge Management • Machine Learning • Mobile Computing & Application • Multimedia System • Open Source System & Technology • Semantic Web & Web 2.0
Arjuna Subject : Ilmu Komputer (semua kategori) - Aplikasi Ilmu Komputer
Articles 17 Documents
 1   2 
Search results for , issue "Vol 10 No 2 (2024): JuTISI" : 17 Documents clear
Sistem Rekomendasi Hybrid Menggunakan Metode Switching Rizki, Muhammad; Rianto, Rianto
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.6220

Abstract

Technological developments force businesses to provide the best service by making recommendation systems a solution to maintain consumer loyalty. Many studies have been carried out on recommendation systems to overcome Cold-Start or Serendipitous Problems. This study conducted Hybrid Collaborative Filtering and Content-Based filtering using the Switching method as a medium for selecting the correct data and attributes. Furthermore, the data is processed using the TF-IDF and KNN algorithms. This study conducted several tests using various K values and the training and testing data composition. The test results show that the highest accuracy produced by the model that has been developed is 83.62 percent for the switching method with the product category attribute as the variable label and 74.9 percent for the switching method with the rating attribute as the variable label. The training and testing data ratio used in this study is 70:30, with a K equals 3. The study's results also found a significant correlation between the K value and the accuracy value, where a high K value would also result in high accuracy.
Analisis Malware Aquvaprn.exe Untuk Investigasi Sistem Operasi Dengan Metode Memory Forensics Aditya, Hafish Naufal; Widiyasono, Nur; Rahmatulloh, Alam
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.6562

Abstract

In today's digital age, data has become a valuable asset. Various techniques are used to steal personal data that could potentially be misused by irresponsible parties. The object used in this study is AQUVAPRN.exe, which is a type of malware known as a Remote Access Trojan (RAT). When this malware runs, the creator of the malware can access personal data from the infected operating system without the user's knowledge. AQUVAPRN.exe works in the background when an application is executed, creating several processes such as modifying the registry, creating files, reading files, and making continuous internet connections to a specific IP address without the user's knowledge. The result obtained from the AQUVAPRN.exe malware is an IP address of 109.51.76.80, with the domain located in Lisbon, Portugal, and has an MD5 hash value of 55c2c12970cda52f58bfad7b8c7d37d5. It is also known that the AQUVAPRN.exe malware uses an anti-reverse engineering technique, specifically obfuscation, which obstructs or hinders the malware from being analyzed or reverse-engineered to determine the code used to create the malware. The PID of the AQUVAPRN.EXE process is 8332 with a virtual tool (Virtual Address) of 0x8e0f57042080.
Rancang Bangun Customer Relationship Management dengan K-Means untuk Reward Customer Berbasis Web Barimbing, Angela Odetio; Hidayat, Rahmat Rian
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.7138

Abstract

The continuous growth of the industry drives PT Porta Griya Indah, an industrial company, to retain their customers. Currently, the company still employs manual methods such as telephone, WhatsApp, and email to manage customer relationships, making it difficult for the marketing team to foster good relations. To overcome this challenge, the company needs to implement Customer Relationship Management (CRM) strategies. To increase sales and customer loyalty, the appropriate choice is to provide rewards to customers. Therefore, the aim of this research is to develop a simple web-based Customer Relationship Management application with K-Means Clustering algorithm, used to determine rewards for customers accurately and quickly. Data will be grouped into two clusters, namely eligible for rewards and not eligible for rewards, based on criteria and assessment weights. The research results indicate that this system helps the marketing team in communicating with customers, facilitating the conveyance of customer issues and needs to the directors, and facilitating the selection of the best customers eligible for rewards to enhance loyalty. The implementation of this system enhances the efficiency of PT Porta Griya Indah in retaining customers and increasing customer satisfaction amidst the continuously growing industry.
Pengembangan Data Mart Keuangan untuk Organisasi Nirlaba Sunjaya, Susiana; Filiana, Agata; Ernawati, Lussy; Virginia, Gloria
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.7515

Abstract

Finance is a critical component of organizational long-term viability. Non-profit organizations must pay close attention to their financial health. This is a form of accountability for funds entrusted to the organization by its stakeholders. Additionally, organizations must prepare for potential future financial risks. As a non-profit organization, SATUNAMA Foundation currently administers its financial data separately for each funding source. This complicates financial analysis and decision making, particularly when attempting to comprehend the organization’s financial health holistically. A financial data mart was built in order to assist data analysis as well as store historical data based on a predetermined set of analysis criteria. The Kimballs method and the starflake schema were used in the development of this data mart. The data mart was successfully implemented in accordance with the schema design and was able to fulfill the given analysis criteria. The data mart has fulfilled the four characteristics of data warehouse based on the data characteristic evaluation. From the operational perspective evaluation, data mart is proven faster than operational database thus making the data mart more efficient in providing information. Dashboard and pivot table are also successfully built to visualize the results.
Perancangan Design Order Management System Berbasis Web dengan Metode Design Thinking Sinaga, Louis Godson; Johan, Meliana Christianti
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8282

Abstract

Company in Bandung conducts online sales in various marketplace to reach all customer. Transactions that have been made by customer will enter each marketplace used by the company, but the sales admin must open each marketplace to find out the transactions that have been made and also have to open one marketplace to add product and add voucher and others. This is less effective and makes it difficult for sales admin from company in Bandung if there are many transactions from customer and many product additions in each marketplace. Therefore, Order Management System (OMS) is very functional for company in Bandung to the facilitate the work of sales admin. Order Management System will be made based on the needs of the sales admin or user by using web-based design thinking method, so that the sales admin can access through the website. The research conducted only focuses on designing a web-based design of the order management system, so that the results of the study will discuss the design of the order management system which contains features based on the needs of the sales admin or user.
Evaluasi Layanan Teknologi Informasi Menggunakan Kerangka Kerja Information Technology Infrastructure Library Pratama, Arya; Wella, Wella
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8320

Abstract

This study aims to evaluate PT Gramedia Asri Media to find out whether the company's IT services meet the best standards of the ITIL V3 Service Operations framework. Service Operations focus includes Problem Management, Incident Management, Access Management, Request Fulfillment, and Event Management. Evaluation is carried out in four stages: planning, field inspection, reporting, and follow-up. The results indicate the maturity level of IT service implementation. For data collection, questionnaires were distributed to five people who were surveyed and interviewed with the heads of engineering services and support staff. The results show that the company's IT service maturity level is at level one. In addition, this research produced seventy suggestions for companies to improve their IT services. The results show that almost all suggestions were well received by the company, and some of them have been implemented at PT Gramedia Asri Media. However, of course, with the problems discovered from this research, there will be a desire to improve service and performance.
Implementasi Information Architecture Berbasis Human Centered Design Pada Website Profil Rakhmana, Febrianty; Prawira, Dian; Mutiah, Nurul
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8368

Abstract

In the era of globalization, the use of the internet facilitates users in obtaining information. One of the media for obtaining information is by accessing websites. Website is a part of the internet that consists of pages displaying text, images, sound, and videos. One type of website is a profile website that presents specific information about organization or educational institution. However, not all educational institutions fully utilize websites, and one example is Information Systems Program (Prodi Sistem Informasi), as their existing website only showcases a landing page and does not meet the users' information needs. Therefore, this research conducted to provide a profile website implementing Information Architecture based on Human-Centered Design to effectively convey website information, aligning with user needs. The applied Information Architecture encompasses aspects such as organization system, labeling system, navigation system, and searching system. Human-Centered Design approach includes analysis of usage context, analysis of user needs, design solution creation, and design evaluation. Design evaluation uses tree testing, resulting in a success rate of 94.71%, directness 82.65%, time spent 3 minutes 59 seconds, first click 73.75%, and destination 80.5%. Thus, the design solution's outcomes can be implemented in the form of a website, as the majority of users can find all tested categories. Subsequently, searching system test conducted through tree testing, yielding success rate of 98%, directness 96%, time spent 79% falling into fast category, first click 97%, and destination 96%. It's concluded that searching system can assist users in quickly and accurately finding the desired pages.
Pengembangan Aplikasi Kursus Digital Menggunakan Framework Multiplatform dan Clean Architecture Handoyo, Erico Darmawan; Santoso, Sulaeman; Surjawan, Daniel Jahja
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8402

Abstract

The 2020 pandemic taught many people how the digital world can play a big role in life. One area that is affected is the world of learning. Various types of Learning Management Systems (LMS) and learning software were developed. However, many of these learning applications are not designed for one type of learning but to accommodate learning in general. This makes the LMS and software flexible for different types of learning but also makes the system cumbersome and difficult to navigate or manage. Therefore, LMS is generally not appropriate to accommodate learning in a course. A course differs from a formal institution of learning because it is simpler in nature and the needs of its users are also different. This research will design and develop learning software specifically made for digital courses. This software was developed using a multiplatform framework so that it can be used on various platforms.
Perencanaan Bisnis Strategis untuk Sistem Informasi untuk Meningkatkan Layanan Kesehatan Masyarakat Ambarwati, Rita; Widyasari, Dwi Fitri
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8458

Abstract

The system management strategy plays a vital role in maintaining profitability to achieve revenue with a strategic plan that starts in all sectors of life to replace conventional technology-based services. This study aims to improve public health services through hospital environmental conditions so that performance increases and provides added value to increase the hospital's competitive advantage. There are several systems that need to be optimized, so it is necessary to group data with the ease of application systems. The study uses a descriptive descriptive approach with IS business strategy methods, internal and external environmental analysis, SWOT analysis, and McFarlan Strategic Grid analysis on IS applications. From the results of the research that has been done, IS planning is influential in helping management make decisions about a policy in a hospital that is useful for evaluating IS applications that continue to change for the better in the future.
Responsivitas Pelayanan Publik Berbasis E-Government Dengan Inovasi Identitas Kependudukan Digital Salamena, Allgreat Meidelia Clarista; Emanuel, Andi Wahju Rahardjo
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 2 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i2.8618

Abstract

This study aims to analyze the service responsiveness at the Population and Civil Registration Office of Ambon City, particularly regarding the implementation of Digital Population Identity (DPI). Public service responsiveness is considered crucial in meeting society's expectations towards technological advancements. The research method applied is qualitative, with data collection through direct observation and interviews at the Population and Civil Registration Office of Ambon City. The research results are expected to provide insights into the service responsiveness of this institution towards the needs and expectations of the community. Thus, this research can offer insights into how the office can enhance its responsiveness to technological changes and societal demands.

Page 1 of 2 | Total Record : 17

 1   2 

Filter by Year

2024 2024


Reset
Filter By Issues
All Issue Vol 11 No 3 (2025): JuTISI Vol 11 No 2 (2025): JuTISI Vol 11 No 1 (2025): JuTISI Vol 10 No 3 (2024): JuTISI Vol 10 No 2 (2024): JuTISI Vol 10 No 1 (2024): JuTISI Vol 9 No 3 (2023): JuTISI Vol 9 No 2 (2023): JuTISI Vol 9 No 1 (2023): JuTISI (in progress) Vol 8 No 3 (2022): JuTISI Vol 8 No 2 (2022): JuTISI Vol 8 No 1 (2022): JuTISI Vol 7 No 3 (2021): JuTISI Vol 7 No 2 (2021): JuTISI Vol 7 No 1 (2021): JuTISI Vol 6 No 3 (2020): JuTISI Vol 6 No 2 (2020): JuTISI Vol 6 No 1 (2020): JuTISI Vol 5 No 3 (2019): JuTISI Vol 5 No 2 (2019): JuTISI Vol 5 No 1 (2019): JuTISI Vol 4 No 3 (2018): JuTISI Vol 4 No 2 (2018): JuTISI Vol 4 No 1 (2018): JuTISI Vol 3 No 3 (2017): JuTISI Vol 3 No 2 (2017): JuTISI Vol 3 No 1 (2017): JuTISI Vol 2 No 3 (2016): JuTISI Vol 2 No 2 (2016): JuTISI Vol 2 No 1 (2016): JuTISI Vol 1 No 3 (2015): JuTISI Vol 1 No 2 (2015): JuTISI Vol 1 No 1 (2015): JuTISI More Issue