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INDONESIA
Ilmu Administrasi Publik
Published by Universitas Negeri Makassar
ISSN : 20866364     EISSN : 25497499     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Jurnal ini akan tetap diterbitkan dua kali dalam setahun yang akan menghadirkan tulisan ilmiah dalam bidang ilmu administrasi publik. Jurnal ini adalah media publikasi untuk menyalurkan karya ilmiah para dosen, teoritisi dan praktisi di bidang administrasi publik, serta pemerhati administrasi publik.
Arjuna Subject : -
Articles 48 Documents
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Search results for , issue "Vol 12, No 2 (2022)" : 48 Documents clear
Character Based Leadership Rifdan Rifdan; Kamardy Anugrah; Risma Niswaty; Sitti Hardiyanti Arhas
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.34820

Abstract

The leader has his own unique and distinctive nature, habits, temperament, character and personality so that it is his behavior and style that distinguishes him from others. This style will definitely color the behavior as well as the type of leadership. Leadership is aspirational power, creative spirit, and moral strength, which is able to influence members to change attitudes, so that they are in line with the wishes and aspirations of the leader. Leaders should be figures who become role models for those they lead. Some types of leadership in general are autocratic, charismatic, laisser faire, democratic, to make quality improvements. But if every time and in every case you have to give orders or directions, it will cause difficulties, because every time to do a good job it must be with the orders of the leadership, and if there is no order from the leadership not to do a good job, then continuous improvement of the quality of performance will be difficult to realize. A leader motivates followers through a leadership style based on Indonesian Local Wisdom, namely a character-based leadership style in realizing this, currently a leadership management style that integrates 18 character building values into the leadership style of University management is achieved so that the vision and mission of the university is achieved.
Analysis of Administrative Services on Organizational Governance through Managerial Performance at the Human Resources Development Agency of South Sulawesi Province Ansar Amir; Mardihang Haruna
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.35609

Abstract

Human resources are one of the very important factors and cannot be separated from an organization. Today, human resources are no longer viewed only as resources but are capital or asset in an organization. The purpose of this study is to analyze the effect of administrative services on managerial performance, analyze the effect of administrative services on organizational governance, and analyze the indirect influence of administrative services through managerial performance on the organizational governance of BPSDM South Sulawesi Province. The study was carried out at the BPSDM of South Sulawesi Province with a sample based on the Slovin formula determined by 322 respondents. The analysis technique used is the Structural Equation Model (SEM) contained in the AMOS v. 22 program. The results of the study using path analysis were obtained as follows: First, the implementation of administrative services affects the governance of the BPSDM organization. Second, managerial performance practices have not been able to encourage the implementation of administrative services in influencing the governance of the BPSDM organization. The results of the test showed that administrative services had a positive effect on organizational governance variables. This means that the implementation of administrative services can improve the implementation of organizational governance. The better the implementation of administrative services, the organizational governance within the scope of BPSDM Of South Sulawesi Province will increase
Analysis The Quality Of Tourism Services And Facilities In Increasing The Happiness Of The Visiting Community (Study On Kayangan Hill Tourism, Renah Kayu Embun Village, Sungai Penuh City, Jambi Province) Wahyu Arsyad; Aldri Frinaldi
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.30448

Abstract

Bukit Khayangan is the name of a flagship tour of Sungai Penuh City which is managed by the Department of Culture and Tourism of Sungai Penuh City. However, problems are still found because there are visitors who are disappointed because Bukit Khayangan Tourism is not well maintained, such as garbage scattered about because the trash can is not yet available. In addition, there are no guide officers who directly serve tourists. Tourist facilities such as tourist huts that were built on the strategic side of this tour are feared that the roof will fall on visitors who are sitting in the hut. Then the unavailability of lodging around the tour. This study uses a quantitative method with an associative approach whose aim is to determine the effect of the independent variable (Quality of Service and Tourism Facilities) on the dependent variable (Community Happiness). The population in this study were visitors to Bukit Khayangan Tourism in 2020, amounting to 15,512 people. The sample in the study was determined by the Taro Yamane formula and an error rate of 10%, so that a sample of 100 respondents was obtained. Then from the sample, using the Proportional Random Sampling technique, if the technique is not sufficient in the number of samples, it will be continued with the Accidental Sampling technique. by 26.6% ; tourism facilities on the happiness of the community from the R Square value of 0.103, which is 10.3%. And simultaneously, the two dependent variables on people's happiness from the Adjusted R Square value of 0.347, which is 34.7%. From the results of data processing, it is proven that the people who visit Bukit Khayangan Tourism are happy with the services provided by the tour manager and also the tourist facilities provided by the Sungai Penuh City Culture and Tourism Office.
Determinants of Employee Performance: The Role of Leadership Style, Competence, Integrity and Work Motivation Nika Saputra; Syamsir Syamsir
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.35408

Abstract

This study analyzes the effect of leadership style, competence, integrity, and work motivation on the performance of sub-district employees in Padang City. The population in this study were all employees in each sub-district in Padang City, with as many as 761 employees. The sampling technique used was the purposive sampling technique, with the number of samples as many as 266 respondents. The data analysis technique is descriptive qualitative analysis with a quantitative approach and partial least square structural equation modelling (PLS-SEM) analysis. Calculations made with AMOS version 22 show that the results show that leadership style has a significant effect on employee performance, that competence has a significant effect on employee performance, that integrity has a significant effect on employee performance, that work motivation has a significant effect on employee performance, that leadership style has a significant effect on employee work motivation, that competence has a significant effect on employee work motivation, that integrity has a significant effect on employee work motivation, that integrity has a significant effect on employee work motivation, that leadership style has.
The Influence of Employee Competence, Work Environment, Information Technology and Work Motivation on Archive Management Ticha Nurda Fitri; Syamsir Syamsir
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.35770

Abstract

This research is motivated by the storage of archives that are not all in place, and there is still a build-up of archives next to the table or under the table. No special care is taken of the archives that are stored only when there is a rearrangement of the room, and the archives will be cleaned sober. This research was conducted with the aim of 1) Analyzing the influence of employee competence on Records Management; 2) Analyzing the influence of the work environment on Records Management; 3) Analyzing the influence of information technology on Records Management; 4) Analyzing the effect of work motivation on Records Management; 5) Analyze the effect of employee competence on employee work motivation; 6) Analyze the influence of the environment on employee work motivation; 7) Analyze the influence of information technology on employee work motivation. The population is employees of the Ministry of Religious Affairs of Kerinci Regency, with 43 respondents with saturated sampling techniques. The data analysis technique used in this study is quantitative analysis. The data collected in this study were taken from two sources, namely primary and secondary data. Hypothesis testing in this study was carried out by path analysis. Based on the results of the analysis and discussion, it is known that: 1) Employee competence has a significant effect on Archives Management; 2) Work environment has a significant effect on Archive Management; 3) Information technology has a significant effect on Archives Management; 4) Work automation has a significant effect on Archives Management; significant to Records Management; 5) Employee competence has a significant effect on employee work motivation; 6) Environment has a significant effect on employee work motivation; 7) Information technology has a significant effect on employee work motivation. 
Decent Work Inclusive Policy for Persons with Disabilities in Indonesia Siti Widharetno Mursalim; Fajrin Nurul Haq
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38581

Abstract

The many problems experienced by persons with disabilities such as difficulty in getting a job, discrimination, and inequality when getting a suitable job and fairness during work indicate that the same service for all citizens has not been fully felt. This is also due to the fact that policy studies that are inclusive of persons with disabilities have not yet been fully implemented. This study uses qualitative research methods and then describes the results of the research descriptively. The final result of this research is a strategy to provide equality for persons with disabilities in employment services.
The Effect of Service Quality on Customer Satisfaction at PT. PLN (Persero) in Makassar City Tunggul Prasodjo
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37192

Abstract

This study aims to determine the service quality of PT. PLN (Persero) in Makassar City. This type of research is quantitative. Data collection techniques were carried out through library research and field research in the form of observations, questionnaires, agency data and documentation. The total population of the study was 24,332 with a sample of 100 people selected at random. The analytical method used is the Simple Linear Regression method. The results showed that the indicators of Service Quality at PT. PLN (Persero) in Makassar City is good because the percentage of Service Quality has high values or a high percentage, especially on the Empathy indicator. Customer Satisfaction in Makassar City is very good because Customer Satisfaction is higher than Service Quality, which means that customers in Makassar City are very satisfied with the service or performance of service providers. Service Quality has an effect on Customer Satisfaction, from the regression model obtained significant results and the percentage value is 66 percent.
The Effect Of The Role Of Public Manager On The Satisfaction Of The Kerinci Ethnic Community In The Tourism Sector Hilfa Relonius; Dasman Lanin
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.30469

Abstract

Kerinci is an area where there are still indigenous or native Malay ethnic groups scattered in Kerinci Regency which must be preserved and guarded by the Kerinci Regency Tourism and Culture Office. However, problems are still found, because the role of the local government, especially in the tourism sector in Kerinci Regency, has not been fully able to fulfill the wishes of the community and do more concrete things to give its role both internally and externally to the community. In addition, the social life of the community will experience a decline. So that it causes dissatisfaction and injustice that is felt by the community in preserving the culture that has become the regional identity, especially in Kerinci Regency. This study uses quantitative methods with associative research types whose purpose is to determine the effect of the dependent variable (the role of external managers) and (the role of internal managers) on the independent variable (community equity satisfaction). The population in the study is the entire Kerinci community in 2021, which amounts to 250,259 people. The determination of the sample in this study is all using the Slovin formula with an error rate of 7% and a sample of 204 respondents can be obtained. Sampling Technique Using Professional Random Sampling. The results of the study show that there is a partially significant influence of the External Role of Managers on Community Equity Satisfaction from the R square value of 0.086, which is 8.6%. The Internal Manager's Role on Community Equity Satisfaction from an R square value of 0.069 which is 6.9%. And simultaneously from the two dependent variables on community equity satisfaction, the adjusted R square value of 0.144 is 14.4%.
Community Empowerment Through Tourism Development in East Kalimantan Aji Ratna Kusuma
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38992

Abstract

The tourism sector is the government's mainstay sector in development because this sector experiences rapid development every year so that it can increase the country's foreign exchange, local revenue, absorb many jobs and generate other economic sectors. This study uses the Mix Method model with a case study approach in three sample areas. Data analysis uses Qualitative Data Software Analysis NVivo12 Plus, with the aim of describing tourism development that is determined and regulated by the government through laws and regulations providing an overview of community involvement in many things such as eradicating poverty which will ultimately improve people's welfare and increase economic growth. Community empowerment through the Enabling, Empowering and Protecting model is a combination of approaches taken by the government and the community, starting from making regulations as a basis for accommodating community potential, opening up opportunities so that people are increasingly empowered to become the subject of development to protecting policies and involving various private companies through the Corporate Social program. Responsibility and active involvement of MSMEs
Public Services for the Tourism Sector During the Covid-19 Pandemic In Bukittinggi City Ihsan Hasbi Alfaruqi; M Fachri Adnan
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37870

Abstract

This study aims to analyze the implementation of public services during the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office, analyze the quality of public services that were hindered by the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office and analyze the factors that influence public services during the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office. This type of research is qualitative with a descriptive method and was carried out at the Office of Tourism, Youth, and Sports of Bukittinggi City and the technique used in testing the validity of the data is by using triangulation techniques. The results of this study are 1. The implementation of public services during the Covid-19 pandemic at the Tourism, Youth, and Sports Office of Bukittinggi City, namely productivity, service quality, responsiveness, responsibility, and accountability, 2. The quality of public services that are hindered by the Covid-19 pandemic 19 at the Tourism, Youth, and Sports Office of the City of Bukittinggi, namely the delivery of service information through information bulletin boards and pamphlets, improving the online service delivery system, and increasing the competence of service implementers. 3. The factors that affect public services during the Covid-19 pandemic at the Tourism, Youth and Sports Office of Bukittinggi City are the right policy response in the tourism sector, careful planning, sustainable cooperation, quality MSME products, and socializing return to the tourism sector through the media.

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