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Wachjuni
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JL. Cut Nyak Dhien No. 36A Kuningan, Kuningan Jawa Barat
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INDONESIA
INDONESIAN JOURNAL OF BUSINESS AND ECONOMICS
Published by Universitas Kuningan
ISSN : 26215167     EISSN : 26214466     DOI : https://doi.org/10.25134
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
The Indonesian Journal of Business and Economics (IJBE) is a peer-reviewed academic journal published by the Faculty of Economics, University of Kuningan, Indonesia. As a biannual publication issued in June and December, it serves as a scholarly platform for the dissemination of knowledge derived from rigorous research. The journal provides a forum for academics and researchers worldwide to exchange and discuss ideas in the fields of accounting, management, and economics. Published in English, the IJBE has been accredited with Sinta 4 by the Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia. The journal’s scope encompasses, but is not limited to, topics in accounting, financial management, human resource management, operations management, marketing management, strategic management, development economics, international economics, and Islamic economics.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 21 Documents
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FROM WORK ENVIRONMENT TO EMPLOYEE LOYALTY: THE MEDIATING ROLE OF JOB SATISFACTION Rina Masruroh; Disman Disman; Riska Riska
INDONESIAN JOURNAL OF BUSINESS AND ECONOMICS Vol. 9 No. 1 (2026): Indonesian Journal Of Business And Economics
Publisher : Universitas Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25134/445red93

Abstract

This study examines the mediating role of job satisfaction in the relationship between the work environment and employee loyalty at a savings and loan cooperative in Kuningan Regency (referred to as KSP X) facing declining employee loyalty reflected in fluctuating and relatively high turnover. Grounded in Social Exchange Theory and Herzberg's Two-Factor Theory, the research adopts a quantitative associative design using a survey method. A saturated sampling technique was applied to the entire population of the cooperative's employees, and data were collected through a questionnaire and analysed using path analysis and the Sobel test. The findings reveal that the work environment has a positive and significant effect on job satisfaction and on employee loyalty, that job satisfaction has a positive and significant effect on employee loyalty, and that job satisfaction significantly mediates the effect of the work environment on employee loyalty in a partial mediation pattern. These results confirm that a good work environment strengthens employee loyalty most effectively when it also raises job satisfaction. The cooperative is therefore encouraged to improve its work environment and to give priority to job satisfaction as the main way to build loyalty and reduce turnover.

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