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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 41 Documents

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Search results for , issue "Vol 8, No 4 (2019)" : 41 Documents clear

PENGARUH BUDAYA ORGANISASI DAN KOMPENSASI TERHADAP KINERJA KARYAWAN (Studi Pada Karyawan Divisi Finishing CV Laksana Ungaran) Evayanti, Shela; Waloejo, Handoyo Djoko
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (351.204 KB)

CV Laksana is a company engaged in the bus-making car body industry, located in Ungaran. The competition of the car body industry in Indonesia has begun to increase, so we need human resources who have high quality work. The performance evaluation of CVLaksana employees includes competence, work performance, cooperation, communication, loyalty, and initiative. This study aims to determine the effect of organizational culture and compensation on employee performance (Study of Employees in the finishing division of CV Laksana Ungaran). This type of research is explanatory research. The sampling technique uses systematic random sampling technique. The number of samples taken was 75 respondents, who were finishing division employees. Research used to determine the effect of organizational culture and compensation on employee performance using statistics with the help of the IBM SPSS version 21.0 system The results showed that organizational culture affected employee performance by contributing 21%, compensation affected employee performance by contributing 18.9%, and simultaneously organizational culture and compensation affected employee performance contributing 28.7%. While the rest is influenced by factors other than organizational culture and compensation. Based on the calculation of the F Test shows that there is a significant influence between organizational culture and compensation on employee performance. Suggestions for improving employee performance in this study are the need to check the employee's work related to employee accuracy and orientation towards work results. Policy making should management consider the policy to be taken in order to have a positive impact on employees. The company need to socialization about the culture in CV Laksana namely 5R and Sat Dharma Laksana so that employees can be obeyed and implemented. In providing compensation, the company should consider based on input from several employees regarding the amount of salary, incentives, and benefits so that the range of salary, incentives, and benefits obtained as expected by the employee is obtained.

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PROFITABILITAS PERBANKAN (STUDI PADA BANK UMUM SWASTA NASIONAL DEVISA GO PUBLIC YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2014-2018) Adhira Rizky Pradina; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

Return On Assets (ROA) is a profitability ratio to measure the ability of banks to generate profits so that the greater the ratio of ROA, the better performance of the bank. ROA at the national private commercial bank go public banks listed on the IDX continues to experience fluctuations from 2014 to 2018. This fluctuation can be caused by several factors. The ratios that are thought to affect profitability are CAR, LDR, NPL, NIM and BOPO. The purpose of this study was to determine the effect of CAR, LDR, NPL, NIM and BOPO on ROA. This type of research is explanatory research. The population of this study were 23 national public private banks that went public on the Indonesia Stock Exchange from 2014 to 2018. The analysis technique used was factor analysis, factor analysis, coefficient of determination test, regression analysis, and significance test using SPSS 21 data processing applications. Based on the results of the analysis it can be concluded that CAR and LDR have no effect on ROA. NPL has a negative and significant effect on ROA. NIM has positive and significant effect on ROA. BOPO has a negative and significant effect on ROA. From the results of this study, the NPL variable has the most influence on ROA so it is expected that banks will supervise and monitor the use of credit funds to avoid non-performing loans or bad loans.

ANALISIS PERBANDINGAN KINERJA KEUANGAN DAN KINERJA PASAR PERUSAHAAN SEBELUM DAN SESUDAH AKUISISI PADA PT JASA MARGA (PERSERO) TBK PERIODE 2012 – 2018 Anifah Aliwartaya; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

The purpose of this study was to know the comparison of financial performance and financial market performance before and after the acquisition of PT Jasa Marga (Persero) Tbk for the period 2012 - 2018. The variables of this study were PT Jasa Marga Persero's financial performance and PT Jasa Marga Persero's market performance. The type of research was comparative with a quantitative approach. The data used in this research was secondary data which obtained from the Indonesia Stock Exchange website and the official website of PT Jasa Marga. The data analysis technique used normality tests, paired sample t-test, and multivariate analysis of variance test. The test result on financial performance variable showed a significance level 0,120 > 0.05. It meant that there was no significant difference between the financial performance before the acquisition and the financial performance after the acquisition. The test result on market performance variable showed a significance level 0,218 > 0.05. These results indicated that there was no significant difference between the market performance before the acquisition and the market performance after the acquisition.

PENGARUH PROMOSI DAN WORD OF MOUTH TERHADAP KEPUTUSAN BERKUNJUNG MELALUI DESTINATION IMAGE (Studi Kasus pada Wisatawan Grand Maerakaca Semarang) Rendi Giyanova Widyanto; Widayanto Widayanto
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

Tourism is one of the potential business sectors because the community's need to travel continues to increase. Grand Maerakaca is a type of artificial tourism that has the concept of culture and education about the culture of Central Java. Grand Maerakaca is one of the leading tourist destinations in Semarang, but because there are still problems in the Grand Maerakaca, tourists are hesitant to visit. This type of research is explanatory research, using a questionnaire as a method of data collection. The research method used is the Non Probability Sampling technique with Purposive Sampling and Accidental Sampling methods. Samples collected as many as 100 respondents of Grand Maerakaca Semarang tourists were selected based on consideration. The study uses a Partial Least Square analysis technique, which is estimated with the WarpPLS 6.0 program. The results of the analysis by WarpPLS explain that the test results of the direct effect on the research model are the influence of Promotion on Visiting Decisions showing positive and significant results, the influence of Word of Mouth on Visiting Decisions shows positive and significant results, the effect of Promotion on Destination Image shows positive and significant results, Word of Mouth towards Destination Image shows positive and significant results, and the effect of Destination Image on Visiting Decisions shows positive and significant results. Test the indirect effect on the research model that is the effect of Promotion of Visiting Decisions through Destination Image shows positive and significant results, the effect of Word of Mouth on Visiting Decisions through Destination Image shows positive and significant results. Researchers give advice to the Grand Maerakaca based on the lowest recapitulation value given by respondents to the assessment indicators, namely adding detailed information on their social media, stimulating positive word of mouth, considering making iconic entrance access, and continuing to increase the quantity and quality of promotions on social media. which is close to potential tourists.

PENGARUH KOMPENSASI DAN PELATIHAN TERHADAP KINERJA KARYAWAN MELALUI MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING (STUDI PADA PT. SUCOFINDO CABANG SEMARANG) Novizar, Deni; Saryadi, Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (531.396 KB)

This research is motivated by a decrease in employee performance at PT. SUCOFINDO Semarang Branch in 2018. The decline in the company's performance data identified that the Compensation and Training in the company so far had not been given enough attention by the company. The purpose of this study was to determine the effect of compensation and training on employee performance through work motivation as an intervening variable. This research was conducted at PT. SUCOFINDO Semarang Branch. The sample of this study was 102 respondents. This study consists of 15 indicators, 4 variables and 7 hypotheses. The analytical tool used is SPSS 19.0 for windows with a validity test, reliability test, correlation coefficient test, determination coefficient, simple and multiple regression analysis, significance test (t test and F test), path analysis, and multiple tests. The analysis shows that all independent variables in this study have an influence on the dependent variable, both partially and simultaneously.

PENGARUH E-SERVICE QUALITY DAN PERCEIVED RISK TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN BUKALAPAK (Studi pada Konsumen Bukalapak di Kota Semarang) Tsaqifa Zaina Taqianie; Hari Susanta Nugraha
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

The purpose of this research was to know the influence of e-service quality variable and vperceived risk variable on the buying decision. the population was all Bukalapak consumers who stayed in Semarang, and the sample was 100 Bukalapak consumers who were taken by purposive sampling technique. The type of this research was explanatory research. This research used quantitative analysis with validity test, reliability test, coefficient correlation, coefficient determination, simple regression analysis, multiple regression analysis, t-test, F-test, helped by microsoft excel and SPSS 21.0. The result of this research showed that e-service quality and perceived risk variable had a very strong, significant and positive influence on the buying decision. it meant, the better e-service quality and perceived risk, the higher buying decision of Bukalapak consumers. the suggestion of this research was maximizing the service on the Bukalapak’s website and giving the guarantee to the personal data consumer, and also the more guaranteed-payment guarantee, so consumers had a better perception to the Bukalapak.

PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PRODUK FASHION KOTA SEMARANG Widi Fitria Lusiani; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

This research was conducted departing from the problem of high levels of complaints and low consumer satisfaction in e-commerce Lazada. This study aims to determine how the influence given by service quality and product quality on consumer satisfaction. The type of research used is explanatory type, with a total sample of 100 respondents with the characteristics of having made a purchase of fashion products on e-commerce Lazada, aged a minimum of 17 years, living in the city of Semarang both temporarily and permanently. This study consists of 3 variables, 24 indicators with 3 hypotheses. Data analysis methods used were validity and reliability, correlation coefficient (R), regression tests, coefficient of determination (R2), significance of the t test and F test with the application of SPSS 21.0. The results of this study indicate that service quality variables have a positive effect on customer satisfaction with results Y = 14.449 + 0.263 X1 and product quality has a significant and positive effect on customer satisfaction with results Y = 6.725 + 0.831 X2. Two variables have been tested simultaneously or together show the results of Y = 5,054 + 0,84X1 + 0, 756X2. The amount of contribution owned by the product quality variable is greater than the magnitude of the influence contribution owned by the service quality, the coefficient of determination (R2) for the service quality variable is 11.4% and product quality is 30.3%. Suggestions submitted are companies must improve service quality and product quality so that customer satisfaction is high, such as the speed of customer response, ease in the process of returns, certainty in the refund process, ease of contacting sellers, conformity between products received and offered, product durability, conformity standards product, because the 7 indicators are considered bad by consumers.

PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI ( STUDI KASUS PADA PENUMPANG KERETA API KELAS EKSEKUTIF ARGO SINDORO PT. KAI DAOP IV SEMARANG ) Nabil Musyaffa; Ngatno Ngatno
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

People nowadays always looking out for the fast, efficient and comfortable transportation to travel from one place to other. One of the transportation that matched with the criteria already being mentioned is railway transportation and PT. Kereta Api (Persero) is a state-owned facilities and infrastructure that manages the railway transportation in Indonesia. To compete against the other transportation company, PT Kereta Api Indonesia especially in DAOP IV Semarang has already offered an executive class train for the passenger who wants to feel the comfort, and the product name is Argo Sindoro. The argo sindoro is an effort from PT KAI DAOP IV Semarang to boost customer satisfaction and customer loyalty. The aims of this study is to identify the effects of price and service quality to customer loyalty through customer satisfaction. The type of this research is explanatory research. Sampling techniques using purposive and accidental sampling. Population of this research is the passengers of Argo Sindoro train. The data was analyzed using SPSS 21.0 for Windows.

PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWA MELALUI MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING ( STUDI PADA KARYAWAN PT PGAS SOLUTION JAKARTA ) Sirait, Fathihari Afkha; Budiatmo, Agung
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (359.287 KB)

One of the most important resources of a company is human resources or the employees andÂ every company needs to think the way to improve the performance of employees they have in order to drive the company's progress. One of the key to improve employee performance is by maintaining employee motivation. There are many factors that can increase work motivation and employee performance such as compensation factors and work environment conditions. This study aims to determine the effect of compensation and work environment on employee performance through work motivation on employees of PT PGAS Solution Jakarta. The type this research is using explanatory research. Sampling is using non-probability sampling techniques with saturated sampling approach of 80 respondents. The data were collected by some techniques such as questionnaires, interviews, and literature study. Data analysis method is using regression analysis with the help of IBM SPSS version 24.0 and Sobel test analysis. The results showed that there was an effect of compensation on work motivation, there was an effect of compensation on employee performance, there was an influence of work environment on work motivation, there was an influence of work environment on employee performance, there was an effect of work motivation on employee performance. There is an effect of compensation and work environment on work motivation. Based on the sobel test results, there is the effect of compensation on employee performance through work motivation and work environment on employee performance through work motivation. Based on the results of the mediation test, work motivation is a partial intervening variable in mediating the effect of compensation on employee performance and work motivation is a partial intervening variable in mediating the effect of the work environment on employee performance. The advice given to PT PGAS Solution is to improve the provision of compensation, such as considering employee input regarding the principal salary policy and leave procedures. Improve the work environment by improving work facilities, making regulations that regulate noise at work, increasing the level of security and carrying out activities to strengthen relationships between employees, and increase employee morale.

PENGARUH HARGA, KUALITAS PRODUK DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA KONSUMEN LOFFLE POP UP DESSERT) Dimas Erlangga Putra; Dinalestari Purbawati
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

This study aims to determine the effect of price, product quality and word of mouth on purchasing decisions on consumers Loffle Pop Up Dessert. The type of research used to examine is explanatory. The sample of this study was 100 respondents with its spread using the non-probability sampling method (accidental sampling) which directly met with consumers at the outlet. Data were analyzed using SPSS 25 for windows with validity tests, reliability tests, cross table analysis, correlation coefficient tests, coefficient of determination, simple and multiple regression analysis, and significance tests (t test and F test). The results of this study indicate that there is a positive effects of the price, product quality and word of mouth variables on the purchase decision variable. The price variable has an effect of 0.542 while the product quality variable has an effect of 0.561 and also the word of mouth variable has an effect of 0.362. Simultaneously together the price, product quality and word of mouth variables contributed 58.0% to the purchase decision of Loffle Pop Up Dessert. The results show that the product quality variable has a greater influence than the price variable which is supported by a coefficient of determination of 30.3%. Based on the results of this study it is recommended that Loffle Pop Up Dessert be more aggressive in promoting to be able to provide bait to potential customers for the creation of positive WOM.

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Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

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+6283848898843

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jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA